Re: [Archivesspace_Users_Group] issue adding new subject and agent records

[Amy Braitsch]

Based on the timing, it could also be the daylight savings time problem
Blake reported about on Monday.

It's that time of year again! If ArchivesSpace isn't working for you today,
> check the logs... If you see
> DatabaseError: Java::JavaSql::SQLException: HOUR_OF_DAY: 1 -> 2
> Try this and restart, that'll probably do the trick.
> UPDATE user set user_mtime = NOW(), system_mtime=NOW();
>

Good luck!

Amy Braitsch (pronouns: she/her/hers)
Head of Archives, Burns Library, Boston College, amy.brait...@bc.edu

*Boston College’s campus sprawls across places now known as Chestnut Hill,
Newton, and Brighton in a space that was called Shawmut by its original
inhabitants from the Massachusett Tribe and their neighbors from Wampanoag
and Nipmuc Nations.*


On Tue, Mar 14, 2023 at 4:21 PM Blake Carver 
wrote:

> Could be an indexer issue.
>
> Check the logs for ERROR or FATAL, there should be something there.
>
> It might also help to reset the loglevels to debug
>
> AppConfig[:backend_log_level]  = "debug"
> AppConfig[:frontend_log_level] = "debug"
> AppConfig[:indexer_log_level]  = "debug"
> AppConfig[:pui_log_level]  = "debug"
>
> Also could help to slow the indexer down, choose a low-ish number:
>
> AppConfig[:indexer_records_per_thread] = 5
> AppConfig[:pui_indexer_records_per_thread] = 5
>
>
> --
> *From:* archivesspace_users_group-boun...@lyralists.lyrasis.org <
> archivesspace_users_group-boun...@lyralists.lyrasis.org> on behalf of
> Anthony Morgano 
> *Sent:* Tuesday, March 14, 2023 4:16 PM
> *To:* archivesspace_users_group@lyralists.lyrasis.org <
> archivesspace_users_group@lyralists.lyrasis.org>
> *Subject:* [Archivesspace_Users_Group] issue adding new subject and agent
> records
>
> Hello, all!
>
> I run the library and archives for the Milwaukee Art Museum and we
> recently started putting our collections onto ArchivesSpace. We've run into
> a problem as of yesterday: we are no longer able to add new subjects or
> agents. When anyone (including admins) try to either upload an agent from
> LCNAF/LCSH or create a new subject or agent record, it appears as if the
> request was completed, but the new subject/agent is not listed with the
> rest of the records and cannot be added to any resources. We've also
> noticed that if we try to manually add the subject/agent, we're usually met
> with an error message making it appear as if the subject/agent already
> exists. We can even click to view the conflicting record, which leads to an
> actual record that appears to have been created, but is listed with the
> rest of the subjects/agents and cannot be added to any resources.
>
> One processor was able to add subjects and agents as of Thursday
> afternoon, but not as of yesterday.
>
> Thank you so much for your help!
>
> Cheers,
>
> *Anthony Morgano*
> *Librarian/Archivist*
> Milwaukee Art Museum–Research Center
> 700 North Art Museum Drive
> Milwaukee, WI 53202
>
> T: 414.224.3819
> anthony.morg...@mam.org
> Pronouns: he/him/his
>
>
>
> *MILWAUKEE ART MUSEUM*
> 700 N. Art Museum Drive, Milwaukee, WI 53202
> mam.org
>
> *Native America: In Translation*
>
> See the work of 10 artists considering Indigenous histories, cultures, and
> representation through a contemporary lens. Plan your visit at
> mam.org/native-america <https://mam.org/exhibitions/native-america/>.
> ___
> Archivesspace_Users_Group mailing list
> Archivesspace_Users_Group@lyralists.lyrasis.org
> http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group
>
___
Archivesspace_Users_Group mailing list
Archivesspace_Users_Group@lyralists.lyrasis.org
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group

Re: [Archivesspace_Users_Group] issue adding new subject and agent records

[Blake Carver]

Could be an indexer issue.

Check the logs for ERROR or FATAL, there should be something there.

It might also help to reset the loglevels to debug

AppConfig[:backend_log_level]  = "debug"
AppConfig[:frontend_log_level] = "debug"
AppConfig[:indexer_log_level]  = "debug"
AppConfig[:pui_log_level]  = "debug"

Also could help to slow the indexer down, choose a low-ish number:

AppConfig[:indexer_records_per_thread] = 5
AppConfig[:pui_indexer_records_per_thread] = 5



From: archivesspace_users_group-boun...@lyralists.lyrasis.org 
 on behalf of Anthony 
Morgano 
Sent: Tuesday, March 14, 2023 4:16 PM
To: archivesspace_users_group@lyralists.lyrasis.org 

Subject: [Archivesspace_Users_Group] issue adding new subject and agent records

Hello, all!

I run the library and archives for the Milwaukee Art Museum and we recently 
started putting our collections onto ArchivesSpace. We've run into a problem as 
of yesterday: we are no longer able to add new subjects or agents. When anyone 
(including admins) try to either upload an agent from LCNAF/LCSH or create a 
new subject or agent record, it appears as if the request was completed, but 
the new subject/agent is not listed with the rest of the records and cannot be 
added to any resources. We've also noticed that if we try to manually add the 
subject/agent, we're usually met with an error message making it appear as if 
the subject/agent already exists. We can even click to view the conflicting 
record, which leads to an actual record that appears to have been created, but 
is listed with the rest of the subjects/agents and cannot be added to any 
resources.

One processor was able to add subjects and agents as of Thursday afternoon, but 
not as of yesterday.

Thank you so much for your help!

Cheers,

Anthony Morgano
Librarian/Archivist
Milwaukee Art Museum–Research Center
700 North Art Museum Drive
Milwaukee, WI 53202

T: 414.224.3819
anthony.morg...@mam.org
Pronouns: he/him/his




MILWAUKEE ART MUSEUM
700 N. Art Museum Drive, Milwaukee, WI 53202
mam.org<https://mam.org/>


Native America: In Translation

See the work of 10 artists considering Indigenous histories, cultures, and 
representation through a contemporary lens. Plan your visit at 
mam.org/native-america<https://mam.org/exhibitions/native-america/>.
___
Archivesspace_Users_Group mailing list
Archivesspace_Users_Group@lyralists.lyrasis.org
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group

[Archivesspace_Users_Group] issue adding new subject and agent records

[Anthony Morgano]

Hello, all!

I run the library and archives for the Milwaukee Art Museum and we recently 
started putting our collections onto ArchivesSpace. We've run into a problem as 
of yesterday: we are no longer able to add new subjects or agents. When anyone 
(including admins) try to either upload an agent from LCNAF/LCSH or create a 
new subject or agent record, it appears as if the request was completed, but 
the new subject/agent is not listed with the rest of the records and cannot be 
added to any resources. We've also noticed that if we try to manually add the 
subject/agent, we're usually met with an error message making it appear as if 
the subject/agent already exists. We can even click to view the conflicting 
record, which leads to an actual record that appears to have been created, but 
is listed with the rest of the subjects/agents and cannot be added to any 
resources.

One processor was able to add subjects and agents as of Thursday afternoon, but 
not as of yesterday.

Thank you so much for your help!

Cheers,

Anthony Morgano
Librarian/Archivist
Milwaukee Art Museum–Research Center
700 North Art Museum Drive
Milwaukee, WI 53202

T: 414.224.3819
anthony.morg...@mam.org
Pronouns: he/him/his




MILWAUKEE ART MUSEUM
700 N. Art Museum Drive, Milwaukee, WI 53202
mam.org


Native America: In Translation

See the work of 10 artists considering Indigenous histories, cultures, and 
representation through a contemporary lens. Plan your visit at 
mam.org/native-america.
___
Archivesspace_Users_Group mailing list
Archivesspace_Users_Group@lyralists.lyrasis.org
http://lyralists.lyrasis.org/mailman/listinfo/archivesspace_users_group