Tomcat Crashing on ARS 7.1 Patch 6
Hello, Stack: [0x4de6,0x4dea], sp=0x4de9e78c, free space=249k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) C [arjni70.dll+0x1f26f] This suggests the fault is in the native AR API. Also, you mention version 7.1, yet the library is 7.0 - you seem to be writing old AR API code, when you could be writing new code, i.e. against the new API, which is totally different and a major step forward. I'm not sure what you're doing as you've mentioned Midtier and suggest you're writing your own code, but can I suggest you try the ARS7.5 pure Java AR API. Works great for our products! John -- John Baker, Java System Solutions. http://www.javasystemsolutions.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Tomcat Crashing on ARS 7.1 Patch 6
Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Tomcat Crashing on ARS 7.1 Patch 6
Hi ARList, I just installed ARS Server 5.5 but I am not able to special system forms like user form or group form. Could anyone plz help me? With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Menu to list flters of a form
Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Special system forms not visible
Hi ARList, I just installed ARS Server 5.5 but I am not able to special system forms like user form or group form. Could anyone plz help me? With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Menu to list flters of a form
Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
AW: Menu to list flters of a form
here's the correct one. select f.name from filter f,filter_mapping fm, arschema s where f.filterid = fm.filterid AND fm.schemaid = s.schemaid and s.name = 'formname' Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von Norbert Bolmer Gesendet: Sonntag, 18. Oktober 2009 16:13 An: arslist@ARSLIST.ORG Betreff: Re: Menu to list flters of a form Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Menu to list flters of a form
Hi Conny, Thanks a million for your solution but there is something strange I am facing, the query is working fine on the database when I copy same query n the ARS, it doesnt work. Could you please help me? Regards, Nitin On Sun, Oct 18, 2009 at 8:08 PM, Conny Martin conny.mar...@t-systems.comwrote: here's the correct one. select f.name from filter f,filter_mapping fm, arschema s where f.filterid = fm.filterid AND fm.schemaid = s.schemaid and s.name = 'formname' Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] Im Auftrag von Norbert Bolmer Gesendet: Sonntag, 18. Oktober 2009 16:13 An: arslist@ARSLIST.ORG Betreff: Re: Menu to list flters of a form Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net sponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Menu to list flters of a form
Hi Nitin, which ARS version do you use? Do you get error messages? Create a SQL menu: - Create a new Menu object - In box Menu Type select the SQL checkbox - Set Label Index List to 1 and Value Index to 1 - Copy the statement ( Conny's statement is correct ;-) ) into field SQL command Br, Norbert Am 18.10.2009 um 17:21 schrieb nitin gogna: ** Hi Conny, Thanks a million for your solution but there is something strange I am facing, the query is working fine on the database when I copy same query n the ARS, it doesnt work. Could you please help me? Regards, Nitin On Sun, Oct 18, 2009 at 8:08 PM, Conny Martin conny.mar...@t-systems.com wrote: here's the correct one. select f.name from filter f,filter_mapping fm, arschema s where f.filterid = fm.filterid AND fm.schemaid = s.schemaid and s.name = 'formname' Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von Norbert Bolmer Gesendet: Sonntag, 18. Oktober 2009 16:13 An: arslist@ARSLIST.ORG Betreff: Re: Menu to list flters of a form Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Menu to list flters of a form
Hi Norbert, I am using ARS Server 5.5 whereas BMC Remedy User and Admin 7.0. I have tried using same steps as you have described but I do not see anything in the menu when I click on it though I do not get any error message. When I use the same query directly in database, it displays the list of filters correctly. Regards, Nitin Gogna On Sun, Oct 18, 2009 at 9:20 PM, Norbert Bolmer norb...@bolmer.de wrote: ** Hi Nitin, which ARS version do you use? Do you get error messages? Create a SQL menu: - Create a new Menu object - In box Menu Type select the SQL checkbox - Set Label Index List to 1 and Value Index to 1 - Copy the statement ( Conny's statement is correct ;-) ) into field SQL command Br, Norbert Am 18.10.2009 um 17:21 schrieb nitin gogna: ** Hi Conny, Thanks a million for your solution but there is something strange I am facing, the query is working fine on the database when I copy same query n the ARS, it doesnt work. Could you please help me? Regards, Nitin On Sun, Oct 18, 2009 at 8:08 PM, Conny Martin conny.mar...@t-systems.comwrote: here's the correct one. select f.name from filter f,filter_mapping fm, arschema s where f.filterid = fm.filterid AND fm.schemaid = s.schemaid and s.name = 'formname' Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto: arsl...@arslist.org] Im Auftrag von Norbert Bolmer Gesendet: Sonntag, 18. Oktober 2009 16:13 An: arslist@ARSLIST.ORG Betreff: Re: Menu to list flters of a form Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net sponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.netsponsor%3armisoluti...@verizon.netARSlist: Where the Answers Are -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Menu to list flters of a form
You could also use select name from filter where schemaid in (select schemaid from arschema where name = 'formname') order by name; to get a ordered list of filter names tied to your form in question.. Joe From: Norbert Bolmer norb...@bolmer.de To: arslist@ARSLIST.ORG Sent: Sun, October 18, 2009 10:13:05 AM Subject: Re: Menu to list flters of a form Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? --With Warm Regards, Nitin Gogna ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Menu to list flters of a form
Hi Nitin, did you replace the string formname with the name of an existing form or shall the formname replaced by a field value from your form? In this case you have to fill in the FIELDID instead of the FIELDNAME select f.name from filter f,filter_mapping fm, arschema s where f.filterid = fm.filterid AND fm.schemaid = s.schemaid and s.name = '$536870123$' -- Replace the field id with the correct id. Br Norbert Am 18.10.2009 um 19:42 schrieb nitin gogna: ** Hi Norbert, I am using ARS Server 5.5 whereas BMC Remedy User and Admin 7.0. I have tried using same steps as you have described but I do not see anything in the menu when I click on it though I do not get any error message. When I use the same query directly in database, it displays the list of filters correctly. Regards, Nitin Gogna On Sun, Oct 18, 2009 at 9:20 PM, Norbert Bolmer norb...@bolmer.de wrote: ** Hi Nitin, which ARS version do you use? Do you get error messages? Create a SQL menu: - Create a new Menu object - In box Menu Type select the SQL checkbox - Set Label Index List to 1 and Value Index to 1 - Copy the statement ( Conny's statement is correct ;-) ) into field SQL command Br, Norbert Am 18.10.2009 um 17:21 schrieb nitin gogna: ** Hi Conny, Thanks a million for your solution but there is something strange I am facing, the query is working fine on the database when I copy same query n the ARS, it doesnt work. Could you please help me? Regards, Nitin On Sun, Oct 18, 2009 at 8:08 PM, Conny Martin conny.mar...@t-systems.com wrote: here's the correct one. select f.name from filter f,filter_mapping fm, arschema s where f.filterid = fm.filterid AND fm.schemaid = s.schemaid and s.name = 'formname' Kind Regards Conny -Ursprüngliche Nachricht- Von: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] Im Auftrag von Norbert Bolmer Gesendet: Sonntag, 18. Oktober 2009 16:13 An: arslist@ARSLIST.ORG Betreff: Re: Menu to list flters of a form Hi Nitin, yes, use a SQL menu with following statement: select name from filter f, arschema s where f.schemaid = a.schemaid and a.name = 'formname' Br, Norbert Am 18.10.2009 um 16:04 schrieb nitin gogna: ** Hi ARlist, Is there any way to create character menu in which I can list the filters related to a particular form? -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ -- With Warm Regards, Nitin Gogna _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Is there a forum for BMC Service Desk Express?
And if so can someone please provide a link. Sorry, I know off-topic here, but thought people on here would know. Angus ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Is there a forum for BMC Service Desk Express?
Hi Angus, Yes there is, it is based on the Yahoo Groups mailing list. http://groups.yahoo.com/group/magicsolutions Regards, Gareth From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Angus Comber Sent: Monday, 19 October 2009 7:01 AM To: ARSList Subject: Is there a forum for BMC Service Desk Express? ** And if so can someone please provide a link. Sorry, I know off-topic here, but thought people on here would know. Angus _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Atrium 7.5 upgrade failed - HELP! - RESOLVED
I downloaded Atrium 7.6 and it upgraded just fine. Thanks Listers! From: DCI Remedy [mailto:dci.rem...@gmail.com] Sent: Friday, October 16, 2009 6:26 PM To: 'arslist@ARSLIST.ORG' Subject: RE: Atrium 7.5 upgrade failed - HELP! Tommy, Yeah, we've wiped the install dirs and went through the workflow and customizations. Very minimal stuff. Looks like a call to BMC is in order. Thanks! From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tommy Morris Sent: Friday, October 16, 2009 11:46 AM To: arslist@ARSLIST.ORG Subject: Re: Atrium 7.5 upgrade failed - HELP! ** We encountered similar issues with upgrade/ patching. Had to clean-up files directories and form names and reinstall manually using command line codes with the help of BMC Support. The issue was opened for 2 months before the issue was identified and corrected though. Also had different results across environments so the root cause for failure is not exactly known. We did narrow down the fact that when we upgraded from 7.1 to 7.5 the upgrade did not complete successfully even though the logs stated that the it completed successfully. Somewhere in the install there was and error but the error was ignored and so forms names were changed but the form structure did not. When trying to patch, the system was looking for the old form names but they did not exist. Check for any form names that have a '/' in them instead of a '-' and vice versa. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of DCI Remedy Sent: Friday, October 16, 2009 8:38 AM To: arslist@ARSLIST.ORG Subject: Atrium 7.5 upgrade failed - HELP! ** Hello listers! So I'm running into issues with my Atrium Upgrade. Windows 2003 Server (VM) MS SQL Server 2005 (Separate server) ARS 7.5 Patch 3 CMDB 2.1 Patch 6 Incident and Problem Patch 9000 Midtier 7.5 (Separate server) It errors out on this step. BMC Atrium Core 7.5.00 patch 002 install failed. Feature BMC Atrium CMDB failed com.bmc.smbu.install.common.rule.engine.CommandExecutionException: Exec command (C:\DOCUME~1\\LOCALS~1\Temp\Utilities\cmdb\cmdbdriver.exe -s SERVERNAME REMOVED -u Demo -p not_displayed -t 9067 -x E:\Program Files\BMC Software\AtriumCore\cmdb\en\workflow\upgrade\210patch000\upgr-cmd-OSD.txt) returned an exit code of 1, which was interpreted as a failure Feature Atrium Impact Simulator Engine failed Installation was skipped because BMC Atrium CMDB failed to install I've restored the DB and tried the Atrium Patch 3 and got the same error. We are not installing the Atrium WS Any help is greatly appreciated. I've been struggling with this for a few days now. Thanks Ed _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
