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Tivoli License Compliance Manager
Hi All Listers Just a question: Has any of you out there did some integration between "Tivoli License Compliance Manager" and Atrium CMDB? Regards Frans Ferreira _ Standard Bank email Disclaimer and confidentiality note This e-mail, its attachments and any rights attaching hereto are, unless the content clearly indicates otherwise, the property of Standard Bank Group Limited and its subsidiaries. It is confidential, private and intended for only the addressee. Should you not be the addressee and receive this e-mail by mistake, kindly notify the sender, and delete this e-mail immediately. Do not disclose or use it in any way. Views and opinions expressed in this e-mail are those of the sender unless clearly stated as those of Standard Bank Group. Standard Bank Group accepts no liability for any loss or damages howsoever incurred, or suffered, resulting, or arising, from the use of this email or its attachments. Standard Bank Group does not warrant the integrity of this e-mail nor that it is free of errors, viruses, interception or interference. Licensed divisions of the Standard Bank Group are authorised financial services providers in terms of the Financial Advisory and Intermediary Services Act, No 37 of 2002 (FAIS). For information about the Standard Bank Group visit our website http://www.standardbank.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: Services in ARS 7.1.00
Lann In the documentation "BMC Remedy Action Request System 7.1.00 Workflow Objects" on page 94 is an explanation on this topic. Regards Frans Ferreira -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of lann Sent: 09 July 2008 11:28 AM To: arslist@ARSLIST.ORG Subject: Services in ARS 7.1.00 What's the use of the New Active link action "Service",It's avilable as an Execute On in Filters also,How can I make use of it,what's the best scenario to use it. I couldn't find any information regarding it in the Remedy Guides. Lann -- View this message in context: http://www.nabble.com/Services-in-ARS-7.1.00-tp18357624p18357624.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _ Standard Bank email Disclaimer and confidentiality note This e-mail, its attachments and any rights attaching hereto are, unless the content clearly indicates otherwise, the property of Standard Bank Group Limited and its subsidiaries. It is confidential, private and intended for only the addressee. Should you not be the addressee and receive this e-mail by mistake, kindly notify the sender, and delete this e-mail immediately. Do not disclose or use it in any way. Views and opinions expressed in this e-mail are those of the sender unless clearly stated as those of Standard Bank Group. Standard Bank Group accepts no liability for any loss or damages howsoever incurred, or suffered, resulting, or arising, from the use of this email or its attachments. Standard Bank Group does not warrant the integrity of this e-mail nor that it is free of errors, viruses, interception or interference. Licensed divisions of the Standard Bank Group are authorised financial services providers in terms of the Financial Advisory and Intermediary Services Act, No 37 of 2002 (FAIS). For information about the Standard Bank Group visit our website http://www.standardbank.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
CMDB - Router
Hey All Where would you place a Network Router in the BMC Atrium CMDB Common Data Model (CDM)? Regards Frans Ferreira _ Standard Bank email Disclaimer and confidentiality note This e-mail, its attachments and any rights attaching hereto are, unless the content clearly indicates otherwise, the property of Standard Bank Group Limited and its subsidiaries. It is confidential, private and intended for only the addressee. Should you not be the addressee and receive this e-mail by mistake, kindly notify the sender, and delete this e-mail immediately. Do not disclose or use it in any way. Views and opinions expressed in this e-mail are those of the sender unless clearly stated as those of Standard Bank Group. Standard Bank Group accepts no liability for any loss or damages howsoever incurred, or suffered, resulting, or arising, from the use of this email or its attachments. Standard Bank Group does not warrant the integrity of this e-mail nor that it is free of errors, viruses, interception or interference. Licensed divisions of the Standard Bank Group are authorised financial services providers in terms of the Financial Advisory and Intermediary Services Act, No 37 of 2002 (FAIS). For information about the Standard Bank Group visit our website http://www.standardbank.com ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Service Level Management
Hi All on List
What is the maximum number of Service targets that can be created in the
SLM Module?
Regards
Frans Ferreira
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ALT2CMDB Software Data Exchange mappings
Hi List
Does anyone out there have some predefined data exchange mappings for
Altiris Software and relations to Computers?
Frans Ferreira
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ARERR [8939]
Good 2008 for All
I get the following error when launching the "Overview Console"
ARERR [8939] The AR System Plug-In server is not responding. Cannot
connect to the system at this time. Contact your AR System
Administrator for assistance. : RPC: Timed out
Any suggestions?
Frans Ferreira
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Re: Line Breaks?
Try the following:
$App1$ + ",|" + $App2$ + ",|" + $App3$
Where the pipe character above is a "Hard Enter" from the keyboard.
Frans Ferreira
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: 11 December 2007 11:55 PM
To: arslist@ARSLIST.ORG
Subject: Line Breaks?
I am setting a field with data from 10 other fields. Right now I'm
setting this field with $App1$ + ", " + $App2$ + ", " + $App3$ (etc...)
In the field it looks like this: App1, App2, App3
I'd like it to look like this:
App1,
App2,
App3
Any ideas?
Lisa
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Remedy Link for SQL
All Listers
I need to integrate Altiris into the CMDB using the ALT2CMDB integration
together with Remedy Link for SQL and EIE. The BMC Remedy Server is
running on Solaris and the Altiris Database is on Windows Server 2003
Standard Edition.
Does my EIE and Remedy Link for SQL need to run on a separate server in
order to connect to Altiris Database and the Data Exchange Application
needs to be installed on the Solaris machine?
Any suggestions on the best configuration for the above?
Frans Ferreira
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Re: ITSM 7.0 - Patch 6
Ty
Yes can you please mail it to me.
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
http://www.alindigo.com>
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of T. Dee
Sent: 27 November 2007 08:19 PM
To: arslist@ARSLIST.ORG
Subject: ITSM 7.0 - Patch 6
**
Hey guys I got the documentation from Remedy on what workflow was
changed in Patch 6.
Is anyone interested - I can email it to you.
Ty
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Version 7.0.01 Patch 005 for BMC ARS - Server running on Solaris
Hi everybody
Has any body out there applied this patch and what is the outcome?
Frans Ferreira
Senior Technical Consultant
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Atruim - Altiris integration via ALT2CMDB
Hi All
We are running our BMC Remedy with BMC Atrium on Solaris with an Oracle
database and need to connect to a MS 2003 Altiris database using
ALT2CMDB
The following were done:
Installed EIE 7.0.1 on Solaris
Did the pre-installation parts for ALT2CMDB - CMDB Extensions etc.
On what platform do I have to install the SQL adapter to pull data from
Altiris?
Frans Ferreira
Senior Technical Consultant
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Re: ALT2CMDB
Hi All
We are running our BMC Remedy with BMC Atrium on Solaris and need to
connect to a MS 2003 Altiris database using ALT2CMDB
The following were done:
Installed EIE 7.0.1 on Solaris
Did the pre-installation parts for ALT2CMDB - CMDB Extensions etc.
On what platform do I have to install the SQL adapter to pull data from
Altiris?
Frans Ferreira
Senior Technical Consultant
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kevin Shaffer
Sent: 19 September 2007 11:54 AM
To: arslist@ARSLIST.ORG
Subject: Re: ALT2CMDB
We were able to install ALT2CMDB and have it up and running and pulling
data in within 20-30 mins so it is easy to install.
My recommendation would be use the appendixes in the documentation that
comes with it as a guide. Then write your own data exchanges and use
the SQL adapter instead. You can pull data in using the ALT2CMDB but
the mappings are very generic and dont pull enough support information
for our business needs. Our plan of attack was review the appendixes,
identify what classes we need and what attributes we need and then
created our own data exchanges using the SQL adapter.
Date: Wed, 19 Sep 2007 10:39:06 +0200
From: [EMAIL PROTECTED]
Subject: ALT2CMDB
To: arslist@ARSLIST.ORG
**
Hi there
Has anybody implemented ALT2CMDB yet? If so what is your findings?
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
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Splitting of a string
Hi All
I need to split the following string:
vimals;appadmin;rianaj
a filter must use the first logon id vimals and then appadmin and then
rianaj etc. therefore it must split the string on ;
I want to pass it to the E-Mail engine, which uses "Hard returns" to
send a message to a list of people as per Email engine 700 documentation
page 89
"To specify one or more recipients, enter any of the following choices
separated by hard returns (the server evaluates each line separately) in
the
User Name field:
_ AR System user logins
_ AR System groups
_ Direct email addresses"
Any suggestions will be of great help.
Regards
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
http://www.alindigo.com>
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ALT2CMDB
Hi All
Where is the internal sql queries build?
Guid IN (SELECT ri.Guid FROM vResourceItem ri JOIN vResourceType rt ON
ri.ResourceTypeGuid = rt.Guid WHERE rt.Name != 'VirtualMachine')
Is on the "ASAMS-SqlServer-Computers-to-CMDB"
BUT
The following sql statement is send to Altiris is as follows:
SELECT DISTINCT [convert(varchar(40), [Guid])] FROM [dbo].[vComputer] WHERE
Guid IN (SELECT ri.Guid FROM vResourceItem ri JOIN vResourceType rt ON
ri.ResourceTypeGuid = rt.Guid WHERE rt.Name != 'VirtualMachine') ORDER BY
[convert(varchar(40), [Guid])]
Thanks
Frans Ferreira
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Re: ALT2CMDB
Hi All
Trying to run the OOTB "EIE Data Exchange" for "
ASAMS-SqlServer-Computers-to-CMDB" as suggested on page 9 of the
"ALT2CMDB Integration Guide Version 1.5" And get the attached error.
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
http://www.alindigo.com>
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[09:53:41,09/18/07] - CONNECT altiris, USER sa (Native Database)
[09:53:41,09/18/07] - SET CONCAT_NULL_YIELDS_NULL OFF
[09:53:41,09/18/07] - Start to retrieve Vendor key list.
[09:53:41,09/18/07] - Thread started
[09:53:41,09/18/07] - SqlServer.GetKeyList: creating key list using query: Guid
IN (SELECT ri.Guid FROM vResourceItem ri JOIN vResourceType rt ON
ri.ResourceTypeGuid = rt.Guid WHERE rt.Name != 'VirtualMachine')
[09:53:41,09/18/07] - SqlServer key list created using sql command: SELECT
DISTINCT [convert(varchar(40), [Guid])] FROM [dbo].[vComputer] WHERE Guid IN
(SELECT ri.Guid FROM vResourceItem ri JOIN vResourceType rt ON
ri.ResourceTypeGuid = rt.Guid WHERE rt.Name != 'VirtualMachine') ORDER BY
[convert(varchar(40), [Guid])]
[09:53:41,09/18/07] - SELECT DISTINCT [convert(varchar(40), [Guid])] FROM
[dbo].[vComputer] WHERE Guid IN (SELECT ri.Guid FROM vResourceItem ri JOIN
vResourceType rt ON ri.ResourceTypeGuid = rt.Guid WHERE rt.Name !=
'VirtualMachine') ORDER BY [convert(varchar(40), [Guid])]
[09:53:41,09/18/07] - *** ERROR *** Line 1: Incorrect syntax near ')'. (SQL
Server 170)Line 1: Incorrect syntax near ')'. (SQL Server 170)
[09:53:41,09/18/07] - Error: Adapter.GetKeyList completed with errors issued
[09:53:41,09/18/07] - Thread completed
SLM:ConfigReviewPeriod:Check
What is the significance of the following Escalation?
SLM:ConfigReviewPeriod:Check
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
http://www.alindigo.com>
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ALT2CMDB
Hi there
Has anybody implemented ALT2CMDB yet? If so what is your findings?
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
http://www.alindigo.com>
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This e-mail, its attachments and any rights attaching hereto are, unless the
context clearly indicates otherwise, the property of Standard Bank Group Limited
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by
mistake, kindly notify the sender, and delete this e-mail, immediately and do
not disclose or use same in any manner whatsoever. Views and opinions
expressed in this e-mail are those of the sender unless clearly stated as those
of the Group. The Group accepts no liability whatsoever for any loss or
damages whatsoever and howsoever incurred, or suffered, resulting, or arising,
from the use of this email or its attachments. The Group does not warrant the
integrity
of this e-mail nor that it is free of errors, viruses, interception or
interference. Licensed divisions of the Standard Bank Group are authorised
financial services providers
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(FAIS).
For information about the Standard Bank Group Limited visit our website
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<>
390695 : An error has occurred while loading a plug-in. (ARERR 8756)
Hi all
Has any of you experienced the following error on "Action Request
System(R) Plug-In Server Version 7.0.01" when you run the following
command
"/udd001/app/remedy/bin/arplugin -s remtst01 -i /udd001/app/remedy"
"390695 : An error has occurred while loading a plug-in. (ARERR 8756)
ld.so.1: arplugin: fatal: libjvm.so: open failed: No such file or
directory"
Frans Ferreira
Senior Technical Consultant
African Legend Indigo
Tel +27118086300
Mobile +27836263674
Fax +27118020797
Web www.alindigo.com
http://www.alindigo.com>
__
Standard Bank Disclaimer and Confidentiality Note
This e-mail, its attachments and any rights attaching hereto are, unless the
context clearly indicates otherwise, the property of Standard Bank Group Limited
and/or its subsidiaries ("the Group"). It is confidential, private and intended
for the addressee only. Should you not be the addressee and receive this e-mail
by
mistake, kindly notify the sender, and delete this e-mail, immediately and do
not disclose or use same in any manner whatsoever. Views and opinions
expressed in this e-mail are those of the sender unless clearly stated as those
of the Group. The Group accepts no liability whatsoever for any loss or
damages whatsoever and howsoever incurred, or suffered, resulting, or arising,
from the use of this email or its attachments. The Group does not warrant the
integrity
of this e-mail nor that it is free of errors, viruses, interception or
interference. Licensed divisions of the Standard Bank Group are authorised
financial services providers
in terms of the Financial Advisory and Intermediary Services Act, No 37 of 2002
(FAIS).
For information about the Standard Bank Group Limited visit our website
http://www.standardbank.co.za
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<>
EIE Installation on Solaris
Can EIE be installed on Solaris as "Non Root"? Any suggestions?
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This e-mail, its attachments and any rights attaching hereto are, unless the
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mistake, kindly notify the sender, and delete this e-mail, immediately and do
not disclose or use same in any manner whatsoever. Views and opinions
expressed in this e-mail are those of the sender unless clearly stated as those
of the Group. The Group accepts no liability whatsoever for any loss or
damages whatsoever and howsoever incurred, or suffered, resulting, or arising,
from the use of this email or its attachments. The Group does not warrant the
integrity
of this e-mail nor that it is free of errors, viruses, interception or
interference. Licensed divisions of the Standard Bank Group are authorised
financial services providers
in terms of the Financial Advisory and Intermediary Services Act, No 37 of 2002
(FAIS).
For information about the Standard Bank Group Limited visit our website
http://www.standardbank.co.za
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