Re: IP address change - HELP

[Koski, David]

Well the problem is that it continues to do it and ARS is never accessible (We 
never see our TCP port open).  None of the plugins are starting up as well, it 
seems to continue to go through this cycle.

ARS/Oracle, etc are all installed on the same box.  We changed the IP on that 
particular box and the tnsnames.ora file, etc are all set to the DNS name of 
the host.  We've been able to login and out of oracle with sqlplus without an 
issue.  DNS was update and has propagated and the /etc/hosts files were update 
to reflect the IP change (The DNS name is exactly the same, it was only the IP 
that changed).  We essentially moved it from a public IP address into private 
space.

David

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, November 11, 2008 11:01 AM
To: arslist@ARSLIST.ORG
Subject: Re: IP address change - HELP

**
I don't think that is the problem.. the immediate line after says that the SQL 
database is now available which means it was temporarily inaccessible.

Did you'll make a change to the hostname as well as the IP or is it only an IP 
change?

Is the email server installed on the same machine as the AR Server? Can you 
ping the AR Server on the new IP from the email server if its a different host 
using both the new IP address and the host name?

Joe


From: Koski, David [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Tuesday, November 11, 2008 8:57:55 AM
Subject: IP address change - HELP

**
We recently changed the IP address on a new box from a public address to a 
private address.  DNS has been updated, /etc/hosts (linux system), etc.

Now ARS won’t fire up.  Oracle seems to be running fine and we can connect to 
it via SQL, however ARS seems to be having problems.  The startup starts 
armonitor and arserverd but never starts the email engine or plugins.  It 
doesn’t appear the arserverd is fully starting.  The TCP port is never opening.

After startup the system sits for a while and then comes back with the 
following errors (Which doesn’t seem to make sense, how can TNS time out but 
then immediately tell me the database is available):

Tue Nov 11 08:46:34 2008  390600 : Failure during SQL operation to the database 
(ARERR 552)
Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred

Tue Nov 11 08:46:49 2008  390600 : SQL database is now available (ARNOTE 592)


The listener is running, everything is pointed right (We didn’t change anything 
in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the 
host firewall (as well as the departmental firewall) so no blocking.

Does anyone have a clue?  Has anyone seen this?

Thanks

David
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IP address change - HELP

[Koski, David]

We recently changed the IP address on a new box from a public address to a 
private address.  DNS has been updated, /etc/hosts (linux system), etc.

Now ARS won't fire up.  Oracle seems to be running fine and we can connect to 
it via SQL, however ARS seems to be having problems.  The startup starts 
armonitor and arserverd but never starts the email engine or plugins.  It 
doesn't appear the arserverd is fully starting.  The TCP port is never opening.

After startup the system sits for a while and then comes back with the 
following errors (Which doesn't seem to make sense, how can TNS time out but 
then immediately tell me the database is available):

Tue Nov 11 08:46:34 2008  390600 : Failure during SQL operation to the database 
(ARERR 552)
Tue Nov 11 08:46:34 2008 ORA-12170: TNS:Connect timeout occurred

Tue Nov 11 08:46:49 2008  390600 : SQL database is now available (ARNOTE 592)


The listener is running, everything is pointed right (We didn't change anything 
in the ARS or Oracle configs, just moved the DNS and changed the IPs) and the 
host firewall (as well as the departmental firewall) so no blocking.

Does anyone have a clue?  Has anyone seen this?

Thanks

David

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cert7.db and RHEL5

[Koski, David]

What's the best way to create the cert7.db on RHEL5?  I've been so far unable 
to get a version of NSS 3.6.1 to compile under RHEL5 and navigator won't run 
due to library issues.  Anyone have any tips on the best way to go about this?

Thanks

David

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arserver and midtier

[Koski, David]

Remedy doesn't recommend running Midtier and the ARServer on the same
box for performance issues, and I'm curious if anyone is doing this.

 

Our scenario is this.  I want to put oracle into a RAC cluster on its
own servers (And possibly a third off site system using Data Guard).

 

In that scenario, I was looking at consolidating the midtier, web, and
ARS process into a single set of boxes (1 box with the production, 1 box
for the backup system).

 

Midtier usage is extremely light, and most of the access is via the
aruser clients.  Is anyone doing this?  Does anyone see a problem with
doing this? (In our case, I would think 4 gig max memory with a set of
intel dual core dual processors would be enough on the front end to
handle this, but...)

 

Because of the cluster, I'm trying to keep the number of boxes to a
minimum, since 5 would be a tough sell, let alone separating midtier/web
our onto it's own set of boxes, particularly since the usage is really
light.

 

Thoughts?

 

  Thanks

  

David


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