Re: Bring back the ARSList MVP for 2013

[Maddala, Venkat]

+1 Want to keep this 19 year old tradition going...

HTH
Venkat Maddala
http://RemediesForRemedy.com
-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Tuesday, October 23, 2012 4:03 PM
To: arslist@ARSLIST.ORG
Subject: Re: Bring back the ARSList MVP for 2013

I voted this year, last year, and a few years sporadically before that.. But to 
keep it alive I promise to vote every year going forward for as long as I am in 
this little ARS world..

About 990 more responses to go! Buck up people!

Joe

-Original Message-
From: Grooms, Frederick W
Sent: Tuesday, October 23, 2012 3:12 PM Newsgroups: 
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Bring back the ARSList MVP for 2013

The fact that there have been over 400 different individuals posting to the 
list since July 1st (at least according to my ARS List email folder and a quick 
distinct query) and that small a number of votes is a sad commentary on people 
in general.

Let's keep it going people

Fred

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: Tuesday, October 23, 2012 2:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: MVP 2012 - Congratulations LJ Longwing!

**
I just counted the number of votes again.
Using raw numbers of the number of registrations on the list, 1% voted. In 
other words, under 50 votes.

Let’s see if we beat that on comments about keeping it before you get too 
excited about it returning.

The only reason I am ending it is because I think the level of voting reflects 
the level of interest; and reflects that the arslist and participation in it is 
now for the most part taken for granted.

Activity on, and interest in, the actual list has not grown in the last couple 
of years, but certainly has not diminished either!

Keep Calm, Carry On.

Daniel
P.s. there were a lot of Hawaiin shirts, just there were so many attendees this 
year, 488 in fact

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of arslist
Sent: October 23, 2012 1:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: MVP 2012 - Congratulations LJ Longwing!

**
As I told LJ and the others in our midnight on discussion:
IF there is a really big, and by big I mean say, 10% of the list, That sends 
emails or creates a really long thread about continuing it, I might be 
convinced to bring it back.

But with 2.5% voting, although they usually reach the right conclusion, It says 
to me that the ARSlist is a commodity now and there isn’t that much interest in 
The Award.

To Clarify and somewhat repeat what I said at the conference:

There is no longer a separate session for the ARSlist Awards, it is part of an 
opening session dedicated to all awards

The ARSlist carries on, and for now as “just an email list”

Doing some Awards related to the ARSlist carries on The ARSlist MVP Award  is 
now retired I will be doing the 20th Anniversary of the ARSlist next year.

Twinkies and Hawaii shirts have a life of their own.
I will be throwing a wrinkle into that next year as well ☺

Dan

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tami Palacky
Sent: October 23, 2012 11:31 AM
To: arslist@ARSLIST.ORG
Subject: Re: MVP 2012 - Congratulations LJ Longwing!

**
Congrats LJ !!!
I hope you did a good job of convincing Dan continue with the awards.  i did 
vote and try to every year ... i dont do more on teh ARRList than read the 
posts everyonce in a while, but you do notice those that are helpful in the 
responses

-Original Message-
On Thursday, October 18, 2012 5:13:09 PM UTC-4, Joe Martin D'Souza wrote:
**

You had it coming a long time!

Joe




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Re: WWRUG12 Doug Mueller and Kia Benhia Keynote

[Maddala, Venkat]

Thanks for the highlights of the keynote Doug, will make sure not to miss next 
time :)

Cheers,
Venkat Maddala
http://RemediesForRemedy.com

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Doug Blair
Sent: Wednesday, October 17, 2012 1:34 PM
To: arslist@ARSLIST.ORG
Subject: WWRUG12 Doug Mueller and Kia Benhia Keynote

Hi! Kia is an engaging speaker and well... you should have been here.

Here's something: talk SMACK to your customers!  Social, Mobile, Analytics, 
Cloud, Knowledge. Those the areas in which computing in general, and 
applications in particular, will evolve over the next few years.

Embrace "Genius Bar" and "Bring your own device". You should be able to 
schedule an appointment with IT, just as you would with a barber or a mechanic 
or physician. End users are much more tech-savvy than just a few years ago. 
Consumerize the front end, manage the applications in the middle, industrialize 
the back end.

Innovations at BMC are NOT an accident. Here's Doug Mueller. I notice a new 
title on Doug's slide: Corporate Architect. Nice!

The world of IT is changing and we NEED to adapt to it. Not just running the 
machinery, no longer just providing the services, but actively becoming a 
partner with the business or enterprise. What you DO is IT, but your JOB is 
better banking or retail or manufacturing. Too much of IT is focused on the 
tools rather than on delivering the product of the company or organization.

Doug has admitted he does not have a smart phone. His phone is used for (wait 
for it) phone calls! Attention span of a teenager is 140 characters. This 
fundamentally changes the way you must interact.

"Decision support" not "Reporting." Data != information. The same data means 
different information to different people. More and more often what IT does is 
one source of many, rather than a single channel to deliver a service. How do 
we get the "IT" out of "ITIL?" Why is it not "BPIL?"

Doug also gave us some insight into areas of improvement in coming releases. 
New features will not be written using Flash - HTML5 instead. More normalized 
data. More single source of truth. More emphasis on mobile clients and consumer 
interface.

There's more, but we cannot tell you about it (Seriously). Very cool. You 
had to be here

Doug

--
Doug Blair
+1 224-558-5462

Sent from my new iPad
Auto-corrected typos, misspellings and non-sequiturs are gratefully attributed 
to Steve Jobs :-) 
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Re: RUGs = 1

[Maddala, Venkat]

RUG is a friendly bunch, I wore the badge of shame last time but never felt it 
that way, everyone I met there was awesome.
So sad I am missing out this time, fingers crossed for next time... 

Venkat Maddala
http://RemediesForRemedy.com

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dan Miller
Sent: Monday, October 15, 2012 2:12 PM
To: arslist@ARSLIST.ORG
Subject: RUGs = 1

Hi people...

we have arrived at the conference and i can see remedy lovers all over the 
hotel sporting their orange badge holders and cool ruck sacks. 

Looking forward to meeting some of you at the welcome evening tonight...  but 
if anyone finds them self at a loose end due to not attending ay pre-conference 
sessions, say hi to a lonely first-timer in the bar, easy to spot with the 
"RUGs=1" badge of shame  :-)

good luck all and have a good week!  

D.

ps..  has anyone worked out how to clone themself so they can attend 2 
presentations at the same time?   :-)

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FF: What happens to the remedy world on Jan 19, 2038?

[Maddala, Venkat]

AR System stores date/time values as the integer number of seconds since
00:00:00 GMT, January 1, 1970. Dates from January 1, 1970 through January 18,
2038 GMT are valid in date/time fields.


Venkat Maddala
http://RemediesForRemedy.com

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Re: RUG Hotel Question

[Maddala, Venkat]

I don't always attend WWRUG events, but when I do, I make sure to carry a 
"Hawaiian" shirt :)
Stay classy my friends.

Regards,
Venkat Maddala
http://RemediesForRemedy.com

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Susan Palmer
Sent: Thursday, September 20, 2012 10:04 AM
To: arslist@ARSLIST.ORG
Subject: Re: RUG Hotel Question

**
Very creative Rick  not sure everyone gets the 'Hawaiian' shirt reference 
though ... so many newer listers!

Susan
On Thu, Sep 20, 2012 at 8:58 AM, Rick Cook 
mailto:remedyr...@gmail.com>> wrote:
**
When you think the conference hotel is too expensive, you look for a cheaper 
one nearby.

When you stay at a cheaper hotel nearby, the directions seem different in the 
dark, especially after a few drinks.

When the directions seem different in the dark, you could end up in a bad part 
of town at midnight, tipsy, while wearing a Hawaiian shirt.

When you end up in a bad part of town at midnight, tipsy, while wearing a 
Hawaiian shirt, it could end up costing you a little more than you thought.

Don't end up in tipsy at midnight in Tenderloin in a Hawaiian shirt.  Stay at 
the conference hotel.

Rick

On Thu, Sep 20, 2012 at 9:50 AM, arslist 
mailto:arsl...@danielbloom.ca>> wrote:
**
I should also remind folks:
We start at 8:30 in the morning and run to at least 10pm,
With breakfast before 8:30 am,
And running to really 11 or 12 pm two nights at least.

Life is much much easier if you stay in the Conference hotel.

Don't forget to join the Fairmont club to get your free in-room internet.

The conference rate for rooms ends in 4 days,
unless the hotel decides to build a new wing between now and the conference.
(they are actually being quite generous so far in terms of allowing more rooms 
on the nights that have already sold out).


Dan

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lockwood, 
Teresa L
Sent: September 20, 2012 8:27 AM

To: arslist@ARSLIST.ORG
Subject: Re: RUG Hotel Question

**
Oh Claire you remember ;)  Look forward to seeing you there!

~
Terri

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of 
Sanford, Claire
Sent: Wednesday, September 19, 2012 6:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: RUG Hotel Question

**
She doesn't eat much...

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of 
Shellman, David
Sent: Wednesday, September 19, 2012 4:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: RUG Hotel Question

**
Also do not need to consider meals from Monday evening to Friday lunch.  
Granted a couple of evenings it's considered finger food although folks usually 
don't go hungry.

Dave

On Sep 19, 2012, at 5:11 PM, "Rick Cook" 
mailto:remedyr...@gmail.com>> wrote:
**

I am paying for my own, too, and didn't find anything much cheaper.  It is an 
expensive area, and $179 isn't a bad price for a Fairmont.

Rick
On Sep 19, 2012 5:03 PM, "Lockwood, Teresa L" 
mailto:tlockw...@tyco.com>> wrote:
**
I am looking for reasonably priced hotels close to the RUG hotel (Fairmont) in 
San Jose.  I am registered to go to the conference but my company cannot pay 
for the T&E so I am  left to pay on my own.  I am registered at the Fairmont 
currently but trying to find something more reasonable and within walking 
distance since I'll be without a rental car as well.  Any ideas?

Thanks,

Terri


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Re: Querys that kill my system

[Maddala, Venkat]

Try DB logging and also as pointed by David check thread config.

HTH,
Venkat Maddala
http://RemediesForRemedy.com

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Chris Kelly
Sent: Monday, September 17, 2012 11:22 AM
To: arslist@ARSLIST.ORG
Subject: Re: Querys that kill my system

**
Thanks so very much.  I am not a Remedy Admin so  My admin says the Unqualified 
searches is disabled.

I will work on getting the fields indexed asap.

The thing is we don't know who is running the queries... is there a way on the 
remedy system that we could look at to see who is running this and stop it when 
it is going on?

 Chris

On Mon, Sep 17, 2012 at 9:09 AM, Maddala, Venkat 
mailto:venkat.madd...@ncr.com>> wrote:
**
Hi Chris,
Here are the few things that you can do

1)  Disable Unqualified searches on server

2)  Index the most commonly used fields in search

3)  Limit the free form searches by adding custom workflow

BTW is this for custom applications? Or OOTB?

HTH
Venkat Maddala
http://RemediesForRemedy.com



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Chris 
Kelly
Sent: Monday, September 17, 2012 10:51 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Querys that kill my system

**
Hello all.

I have a question for the group.

Our ARsystem 7.1 and what is going on is when someone runs a intensive query my 
system comes to a standstill.  what are a few things i would do to stop this? 
or set it so if queries get approved before running


Please help ...

Chris
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Re: Querys that kill my system

[Maddala, Venkat]

Hi Chris,
Here are the few things that you can do

1)  Disable Unqualified searches on server

2)  Index the most commonly used fields in search

3)  Limit the free form searches by adding custom workflow

BTW is this for custom applications? Or OOTB?

HTH
Venkat Maddala
http://RemediesForRemedy.com



From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Chris Kelly
Sent: Monday, September 17, 2012 10:51 AM
To: arslist@ARSLIST.ORG
Subject: Querys that kill my system

**
Hello all.

I have a question for the group.

Our ARsystem 7.1 and what is going on is when someone runs a intensive query my 
system comes to a standstill.  what are a few things i would do to stop this? 
or set it so if queries get approved before running


Please help ...

Chris
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Re: FRIDAY Community Love? BMC Remedy++

[Maddala, Venkat]

Not only up voted, just tweeted it too!!!

Venkat Maddala
http://RemediesForRemedy.com


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Matt Laurenceau
Sent: Friday, September 07, 2012 4:07 AM
To: arslist@ARSLIST.ORG
Subject: FRIDAY Community Love? BMC Remedy++

** All,

Somebody pointed me recently to this ITSM Tool 
list.

 *   Not seeing BMC Remedy at the top makes me feel strange.
 *   Seeing almost-unknown technologies have more "likes" than BMC Remedy makes 
me feel very bad.

Should you feel the same, please thumb up BMC 
Remedy.

Note: to authenticate on this list.ly-powered platform, you can use your 
Facebook or Twitter account, quick and easy, no hassle, no spam :)

You all have a great Friday and a wonderful week-end!

~ Matt Laurenceau, BMC Software
Senior Community Ambassador, BMC Communities
matthieu_laurenc...@bmc.com
Follow me at @Matt_L
Skype: matt.laurenceau

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Re: If BMC Remedy had a theme song

[Maddala, Venkat]

Got some serious development to do this weekend, so made a playlist form all 
the theme song nominations.

Here is the Spotify playlist: Remedy Theme 
Songs



Tracks included:

99 bottles of beer on the wall

Thunderstruck AC/DC

Boulevard of Broken Dreams by Green Day

Top Gun Theme Song

Danger Zone

Someone I use to know by Gotye

99 problems - Jay-Z

Pandemonium - HIM

The change - Evanescence

Personal Jesus - Depeche mode

If I Had my way by Valerie Dunbar

Ring of Fire - Johnny Cash

Start me up by  Rolling Stones

Take this Job and Shove it

Remedy by the Black Crowes

Remedy by Little Boots

Hotel California

Poison by The Prodigy

The Remedy by Jason Mraz

No More Drama by Mary J. Blige

Wouldn't It Be Good by Nik Kershaw





Happy Weekend everyone…

Venkat Maddala

http://RemediesForRemedy.com





-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Givens, Gregory CTR NPC, Pers 54
Sent: Wednesday, August 29, 2012 4:51 PM
To: arslist@ARSLIST.ORG
Subject: Re: If BMC Remedy had a theme song



Wouldn't It Be Good - Nik Kershaw





-Original Message-

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Reiser, John J

Sent: Wednesday, August 29, 2012 3:43 PM

To: arslist@ARSLIST.ORG

Subject: Re: EXTERNAL: Re: If BMC Remedy had a theme song



**



Got my vote.



I saw him live in Camden NJ on Sunday night.





Thank you,



---

John J. Reiser

Remedy Developer/Administrator



Senior Software Development Analyst

Lockheed Martin - MS2

The star that burns twice as bright burns half as long.

Pay close attention and be illuminated by its brilliance. - paraphrased by me





From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Roney Varghese

Sent: Wednesday, August 29, 2012 2:52 PM

To: arslist@ARSLIST.ORG

Subject: EXTERNAL: Re: If BMC Remedy had a theme song





**



Yeah I donno if you guys have heard this one. It always makes me think about 
remedy.









Jason Mraz The Remedy







Chorus.



The remedy is the experience.

This is a dangerous liaison

I say the comedy is that it's serious.

This is a strange enough new play on words

I say the tragedy is how you're gonna spend

The rest of your nights with the light on

So shine the light on all of your friends

When it all amounts to nothing in the end.



Regards,



Roney Samuel Varghese





Sent from my iPad





On Aug 29, 2012, at 1:12 PM, "Pierson, Shawn" 
mailto:shawn.pier...@sug.com>> wrote:



  **



  I’ve always thought of the song by The Prodigy, “Poison.”  The lyrics are 
mostly the two guys singing back and forth, “I got the poison…” then the other 
“I got the remedy, I got the pulsating rhythmical remedy.”  I don’t know about 
you, but my 7.6.4 installation is neither pulsating or rhythmical.  I’m not 
sure if that’s good or bad.







  Thanks,







  Shawn Pierson



  Remedy Developer | Energy Transfer







  From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg

  Sent: Tuesday, August 28, 2012 5:03 PM

  To: arslist@ARSLIST.ORG

  Subject: OT: If BMC Remedy had a theme song







  **







  (I went to a baseball game last night (Minnesota Twins) -- and for some 
reason I was paying attention to the theme song for each batter -- kind of fun)







  Anyways, if BMC Remedy had a theme song - what would it be?



























  -John















  --



  John Sundberg



  Kinetic Data, Inc.

  "Your Business, Your Process"

  Recipient of:







  WWRUG10 Best Customer Service/Support Award



  WWRUG09 Innovator of the Year Award



  john.sundb...@kineticdata.com

  651.556.0930  I  www.kineticdata.com 


































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REVIEW

[Maddala, Venkat]

REVIEW

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Re: WWRUG/ARSlist Awards 2012: Let the Voting Begin!

[Maddala, Venkat]

Congrats to all nominees Jose Huerta, LJ Longwing, and Jason Miller.

Regards,
Venkat Maddala
http://RemediesForRemedy.com


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Martin D'Souza
Sent: Monday, August 27, 2012 8:35 PM
To: arslist@ARSLIST.ORG
Subject: OT: WWRUG/ARSlist Awards 2012: Let the Voting Begin!

**

Congratulations Jose Huerta, LJ Longwing and Jason Miller on your nominations 
and Dan off course although you choose to decline the nomination :-)

Joe

From: arslist
Sent: Monday, August 27, 2012 12:54 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: [SPAM]WWRUG/ARSlist Awards 2012: Let the Voting Begin!

**
Following my usual tradition of recording, copying and pasting a spelling error:
It is Jose Huerta.

My apologies. Dan

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Daniel Bloom
Sent: August 27, 2012 9:14 AM
To: arslist@ARSLIST.ORG
Subject: [SPAM]WWRUG/ARSlist Awards 2012: Let the Voting Begin!

**
So,  a big round of applause to this years nominees for the ARSlist MVP:

Daniel Bloom – yes, I was nominated, I decline the nomination, but thank-you 
for the gesture

Jose Huerto

LJ Longwing

Jason Miller

Voting starts now and ends Friday Sept. 7th at 5pm EST

There are over 4000 of you on the list, please lets see some support for those 
that spend their free
time helping others!



* Voting is by the Individual REAL person,
so redistribution lists don't vote, your identity must be known,
and those that have multiple subscriptions still get only one vote

* BMCSoftware employees on the ARSlist are eligible to vote

* All decisions of myself or  the oversight panel are final
(if I have to make a controversial decision, I confer with 3 past MVP winners 
for their opinion)

Thursday October  18th at WWRUG12: Award Ceremony during the WWRUG Awards 
keynote.

[no one knows the winner(s) until then, well okay, except me and the plaque 
company]

Please send nominations to d...@wwrug.com


Thanks … Daniel
Daniel Bloom
ARSlist Founder
RAC/RSP since 1995
WWRUG Co-Founder
Chairman of WWRUG12

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