Re: arreload on arserver/itsm 7.6.4 (Safe to use)

2013-05-27 Thread Otalora Miranda Victor
Hi,

I use quite often the following statement: arreload -u User -g Group -a 
Admin_User -p  -f -d  log.txt (through command line)

We had never get errors. Good luck.
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] 
En nombre de Joe D'Souza
Enviado el: lunes, 27 de mayo de 2013 9:16
Para: arslist@ARSLIST.ORG
Asunto: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

**

No worries. I hope you had a good weekend too.



Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Remedy
Sent: Sunday, May 26, 2013 6:06 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

Joe,

Thanks again and have a great weekend.

hbr

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Sunday, May 26, 2013 2:20 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

**

Offhand I do not recall, but arreload if I am correct, has online kind of help 
if you type arreload /? in the command line.



Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard's Gmail
Sent: Saturday, May 25, 2013 9:27 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

Joe

Thanks and What options should I use?

Sent from one of Howard's iPads

On May 25, 2013, at 8:37 PM, Joe D'Souza 
jdso...@shyle.netmailto:jdso...@shyle.net wrote:
**

There should not be a problem using it. Did you try it in a development 
environment?



Personally I haven't used it a lot as I was able to resolve most of my user 
cache problems by altering stuff in the DB directly (which is not recommended 
way of doing it) because I felt it was easier and I had more control of 
whatever the issue was if I knew exactly what was wrong.



Joe


From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Saturday, May 25, 2013 8:34 PM
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: Re: arreload on arserver/itsm 7.6.4 (Safe to use)

Also can an arreload be done for one user (with no password ) and how?

Hbr

Sent from my iPhone 5

On May 25, 2013, at 8:24 PM, Richter, Howard (CEI - Atlanta) 
howard.rich...@coxinc.commailto:howard.rich...@coxinc.com wrote:
**
All,

As you can see working on a long weekend, no time off for the minions.

I am working with a vendor on a license monitoring tool and he thinks that some 
of the bad data I am seeing is due to the user cache and he thinks that a 
arreload might work.

However, I remember doing this in the past on 7.6.1 and causing issues with my 
users app licneses.

So any ideas, or is arreload -u User safe to use on a 7.6.4 (arserver/itsm) 
system.

Howard

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Re: Problem in Migrating forms from 7.5 to 7.6.4

2013-04-30 Thread Otalora Miranda Victor
Hi,

Try changing the switch mode of Remedy Developer to Base Development.

Regards
Víctor



-Mensaje original-
De: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] 
En nombre de Kulkarni, Vikrant
Enviado el: martes, 30 de abril de 2013 9:39
Para: arslist@ARSLIST.ORG
Asunto: Re: Problem in Migrating forms from 7.5 to 7.6.4

Hi,

Did you check the overlays point of view. You are moving objects from a non 
overlay aware server to an overlay aware server.

You might need to refer to the migrator doc for this.

Thanks,
Vikrant

Sent from my Xperia™ smartphone

Vikram_Betholi betholi.vik...@gmail.com wrote:


Hi,

When i migrate the objects from 7.5 remedy server to 7.6.4, all the NEW FORMS 
and other Objects got migrated succeessfully.
But the problem is, modifications on the EXISTING FORMS are not migrated ( i.e. 
Any new Fields created or Any new Tabs added...etc). But still Migrator report 
says that everything has got imported successfully.
Can any one please let me know what can be the problem.

With Regards,
B.Vikram.

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