Re: DHL/UPS integration

2013-11-26 Thread Robert Schickman
I am currently working on a web service integration with UPS, they do provide 
shipping api's.
I have created WSDLs that I can successfully submit to UPS and get valid 
returns with cost, tracking # and label (in base64 text string) which I can 
decode and display the label in a view field, and I can create a hyperlink for 
tracking in my Remedy form.

There is s 2 step process Shipconfirm and ShipAccept (submit data > get rate 
returned > Accept proposed rate) , 
and a single step ProcessShipment.
You can find their resources here:
https://www.ups.com/upsdeveloperkit/downloadresource?loc=en_US

We had to use a WSDL:merge utility to combine the base WSDL and associated xsd 
files into a single WSDL file.
My issue is that all this works when testing with SOAP UI.
When I load the WSDL in Remedy web service, I can map my input fields to the 
appropriate elements and submit, but Remedy does not load the WSDL with the 
proper namespaces within the WSDL, the header section is displayed but there is 
no body tag and UPS rejects the submission with 'error client data' or 'xml not 
well formed'

It seems Remedy does not interperet the WSDL file the same way most of the 
xml/soap tools do.
If anyone has any experience/success merging or flattening WSDL and multiple 
XSD file any advice would be appreciated.

Thanks in advance,
Bob

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Scan Barcodes to Remedy form on Windows mobile device

2013-10-18 Thread Robert Schickman
We have found a Mozilla browser, Fennec, that allows me to open Remedy forms 
directly on the Windows mobile device.
I can now navigate to my form and scan barcodes directly in to my form fields.
I have a list of assets in a table field, and will be able to scan in serial 
#'s.


http://www.mozilla.org/projects/fennec/1.0a3-wm/releasenotes/

Thank you for your comments!

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Re: Web Services Error: java.net.ConnectException: Connection refused: connect

2013-09-18 Thread Robert Schickman
We have exported the test form and the filter.
It runs successfully on another system, so we know the web service filter 
functions properly.
It is a matter of configuring external access within our environment.

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Re: No data in Window Open on the web - works in User Tool

2013-01-31 Thread Robert Schickman
Thank you for the tip, 
Display Directly works!

Bob

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Localization toolkit - translation error: 'is not a JSONObject'

2012-12-13 Thread Robert Schickman
I am trying to localize a number of custom forms using the localization toolkit 
(7.6.4 build 002).
Remedy 7.6.04 SP3 201201302357
BMC Remedy Developer Studio Version: 7.6.04 SP3 

All functionality within the toolkit seems to work fine except for the 
'Translate Strings' option.
When I click that option I get the following error for every item sent for 
translation:

ERROR - Error while translating item string: Complete ;in locale: fr_CA
 [Exception: JSONObject["responseData"] is not a JSONObject.]

I could not find much documentation on this error, just this on BMC

Error while translating strings in Localization toolkit
This question is Not Answered.
https://communities.bmc.com/communities/thread/64729

If anyone has any insight or knows how to resolve this problem I would greatly 
appreciate any assistance.

Thank you,
Bob

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