Re: MVP 2012 - Congratulations LJ Longwing!
Although I don't participate much on the list. I did vote for LJ, and would like to keep this tradition alive. Congrats LJ Regards, Roney Samuel Varghese. Sent from my iPad On Oct 23, 2012, at 2:20 PM, "Cecil, Ken" wrote: > ** > Comparing to the registration could be misleading since many people are > probably not active on the list. Why not compare as a percentage of the total > number of unique users that have posted anything in the last year or two? > > Also I missed the nomination/vote discussions completely when I was on leave. > > > Ken. > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist > Sent: Tuesday, October 23, 2012 3:05 PM > To: arslist@ARSLIST.ORG > Subject: Re: MVP 2012 - Congratulations LJ Longwing! > > ** > I just counted the number of votes again. > Using raw numbers of the number of registrations on the list, > 1% voted. In other words, under 50 votes. > > Let’s see if we beat that on comments about keeping it before you > get too excited about it returning. > > The only reason I am ending it is because I think the level of voting > reflects the level of interest; > and reflects that the arslist and participation in it is now for the most > part taken for granted. > > Activity on, and interest in, the actual list has not grown in the last > couple of years, but certainly has not diminished either! > > Keep Calm, Carry On. > > Daniel > P.s. there were a lot of Hawaiin shirts, just there were so many attendees > this year, 488 in fact > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of arslist > Sent: October 23, 2012 1:05 PM > To: arslist@ARSLIST.ORG > Subject: Re: MVP 2012 - Congratulations LJ Longwing! > > ** > As I told LJ and the others in our midnight on discussion: > IF there is a really big, and by big I mean say, 10% of the list, > That sends emails or creates a really long thread about continuing it, > I might be convinced to bring it back. > > But with 2.5% voting, although they usually reach the right conclusion, > It says to me that the ARSlist is a commodity now and there isn’t that much > interest in > The Award. > > To Clarify and somewhat repeat what I said at the conference: > > There is no longer a separate session for the ARSlist Awards, it is part of > an opening session dedicated to all awards > > The ARSlist carries on, and for now as “just an email list” > > Doing some Awards related to the ARSlist carries on > The ARSlist MVP Award is now retired > I will be doing the 20th Anniversary of the ARSlist next year. > > Twinkies and Hawaii shirts have a life of their own. > I will be throwing a wrinkle into that next year as well J > > Dan > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Tami Palacky > Sent: October 23, 2012 11:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: MVP 2012 - Congratulations LJ Longwing! > > ** > Congrats LJ !!! > I hope you did a good job of convincing Dan continue with the awards. i did > vote and try to every year ... i dont do more on teh ARRList than read the > posts everyonce in a while, but you do notice those that are helpful in the > responses > > On Thursday, October 18, 2012 5:13:09 PM UTC-4, Joe Martin D'Souza wrote: > ** > > You had it coming a long time! > > Joe > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > This email and any files transmitted with it are confidential and intended > solely for the addressee. If you have received this email in error please > notify the system manager. Subject to local law, communications (including > traffic data) with Hubbell may be monitored by our systems [or a third > party's systems on our behalf] for the purposes of security and the > assessment of internal compliance with Hubbell policies. This footnote also > confirms that this email message has been swept for the presence of computer > viruses. > www.hubbell.com - Hubbell Incorporated > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: If BMC Remedy had a theme song
Yeah I donno if you guys have heard this one. It always makes me think about remedy. Jason Mraz The Remedy Chorus. The remedy is the experience. This is a dangerous liaison I say the comedy is that it's serious. This is a strange enough new play on words I say the tragedy is how you're gonna spend The rest of your nights with the light on So shine the light on all of your friends When it all amounts to nothing in the end. Regards, Roney Samuel Varghese Sent from my iPad On Aug 29, 2012, at 1:12 PM, "Pierson, Shawn" wrote: > ** > I’ve always thought of the song by The Prodigy, “Poison.” The lyrics are > mostly the two guys singing back and forth, “I got the poison…” then the > other “I got the remedy, I got the pulsating rhythmical remedy.” I don’t > know about you, but my 7.6.4 installation is neither pulsating or rhythmical. > I’m not sure if that’s good or bad. > > Thanks, > > Shawn Pierson > Remedy Developer | Energy Transfer > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg > Sent: Tuesday, August 28, 2012 5:03 PM > To: arslist@ARSLIST.ORG > Subject: OT: If BMC Remedy had a theme song > > ** > > (I went to a baseball game last night (Minnesota Twins) -- and for some > reason I was paying attention to the theme song for each batter -- kind of > fun) > > Anyways, if BMC Remedy had a theme song - what would it be? > > > > > > > -John > > > > -- > John Sundberg > > Kinetic Data, Inc. > "Your Business, Your Process" > Recipient of: > > WWRUG10 Best Customer Service/Support Award > WWRUG09 Innovator of the Year Award > > john.sundb...@kineticdata.com > 651.556.0930 I www.kineticdata.com > > > > > > > > > > > > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ > Private and confidential as detailed here. If you cannot access hyperlink, > please e-mail sender. _attend WWRUG12 www.wwrug.com ARSlist: "Where the > Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Emergency. Need Experienced Remedy Developer for project starting next week.
Sent from my iPhone, so typo's or funky words can and do happen! On Aug 10, 2012, at 2:14 PM, Stanley Feinstein wrote: > ** > Hi, > > If you are an experienced Remedy developer and consultant who can design a > custom application and are available for a project that starts as early as > next week, please give me a call at 310-230-1722. This application does not > involve the ITSM Suite. > > I can give you more of the details when we talk. > > Thanks. > > Stan Feinstein > Project Remedies Inc. > w. 310-230-1722. > c. 310-428-5748. > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: mid tier error (ARERR 329)
Do you have SSO on your midtier and did u migrate any filter with a $GROUPID$
on the Helpdesk form?
Roney Samuel Varghese
On Nov 30, 2010, at 11:00 AM, Amit wrote:
> Hello,
>
> I am sorry ,I may be asking wrong question. As you said that user cache is
> messed up ,then how I am able to modify people record for myself as well as
> record in others form on web client. This error is coming only when I try to
> modify help desk form.
>
> With Regards,
> Amit B.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W
> Sent: Tuesday, November 30, 2010 9:21 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: mid tier error (ARERR 329)
>
> If the User Cache is messed up you can use the arreload utility to rebuild
> the user_cache file (instructions are on pg 319 of the Configuring manual
> for 6.3).
>
> arreload -a <"adminUser"> {-u|-g} <"schema"> [-f] [-p <"adminPassword">] [-s
> <"server_name">] [-h <"Server-Name_value">][-d]
>
> Basically: arreload -u "User" -a "Admin" -p "password" -f
>
>
> Note: If you have a "Max Entries Returned by GetList" value set in the
> server configuration, make sure to set it to 0 before running the utility.
> If you have more users than the value in the config you will not get all of
> them added to the cache (as the utility does respect the Max value).
>
> Fred
>
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Amit
> Sent: Sunday, November 28, 2010 8:11 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: mid tier error (ARERR 329)
>
> Hello ,
>
> Thanks for your reply. I have enabled the log but what I found is that
> system is trying to extract user information (user who login into the
> application) from user_cache schema. This action is not part of any workflow
> .
>
> With Regards,
>
> Amit B.
>
> -Original Message-
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of tristan.rop...@t-online.de
> Sent: Tuesday, November 30, 2010 8:00 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: mid tier error (ARERR 329)
>
> Hi,
>
> Switch on the loging mechanism of the midtier.
>
> Tristan
>
> -Original Message-
> Date: Mon, 29 Nov 2010 01:31:10 +0100
> Subject: mid tier error (ARERR 329)
> From: Amit
> To: arslist@ARSLIST.ORG
>
> Hello all,
>
> I am getting following error whenever I tried to modify help desk form on
> web client:
>
> Invalid password or authentication string for an existing user ARERR 329
>
> Can anybody suggest me how to resolve this issue?
>
> My environment details as follows:
>
> DB :Oracle 10g
>
> Server :Solaris 8
>
> ARS version :6.3 patch 21
>
> Mid Tier version : 7.01
>
> With Regards,
>
> Amit B.
>
>
> ___
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> attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
>
> ___
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Re: IIS remoteuser for Single-Sign On
You are missing AREA Hub plugin, set that up with the areasso plugin as the first plugin and then the AREA LDAP plugin. Restart ARS and you should be good to go. Regards, Roney Varghese Sent from my iPhone On Apr 29, 2008, at 10:10 AM, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: Actually there everything seems to be working ok. In the areasso.cfg file I also have DEBUG-LOGGING: 1 so it will show everything, but I don't see where it's even trying to use the sso plugin there after it loads areasso.cfg. It does, however, show that it is trying to log me onto the system in the Tomcat logs. Any other suggestions? Thanks, Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Roney Varghese Sent: Tuesday, April 29, 2008 9:24 AM To: arslist@ARSLIST.ORG Subject: Re: IIS remoteuser for Single-Sign On Turn on ur plugin logs(fine) and let me know what auth error u see in there? Regards, Roney Varghese Sent from my iPhone On Apr 29, 2008, at 7:12 AM, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: I added the mid tier ip address as well as 127.0.0.1 just in case. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Roney Varghese Sent: Monday, April 28, 2008 4:18 PM To: arslist@ARSLIST.ORG Subject: Re: IIS remoteuser for Single-Sign On Dear Shawn, Have you added the midtier ip address to the areasso.cfg file in the AR Server/conf folder? Regards, Roney Varghese Sent from my iPhone On Apr 28, 2008, at 3:34 PM, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: Thanks Jarl, That got me much further, and I can see that my login name is being passed now. However, I'm still having issues which I'll bring up below. The output log says: SSO: Remote User Name (including domain): energy\spierson SSO: Remote User Name (no domain): spierson SSO: Setting username to lower case... SSO: Authenticating with username: spierson SSO: Using AuthString: Qk1DIFJlbWVkeSBBUlN5c3RlbQ== ARERR [623] Authentication failed So now it's clear that it is trying to pass my information, but for some reason the authentication is still failing. Any ideas on what the next step in troubleshooting this should be? Thanks again, Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Jarl Grøneng Sent: Monday, April 28, 2008 3:10 PM To: arslist@ARSLIST.ORG Subject: Re: IIS remoteuser for Single-Sign On Try change this in ..\Tomcat 5.5\conf\server.xml to this: The one you change is: tomcatAuthentication="true" to tomcatAuthentication="false" -- Jarl On Mon, Apr 28, 2008 at 8:33 PM, Pierson, Shawn <[EMAIL PROTECTED]> wrote: ** Good afternoon, I'm trying to set up single sign on for the mid tier and have almost everything working. The one thing that still seems to be a problem is getting IIS to pass the authenticated user to Jakarta. When I try to log into Remedy, I get the following in my tomcat logs: SSO: Initialization: Version 2.04 SSO: Property values were loaded. usermethod:remoteuser usercase:lower removedomain:T headername: attname: authmethod:default authcustom: debuglogging:T SSO ERROR: RemoteUser name is null or empty. Using default login page This doesn't really help explain why it's happening, so in the debug log file but it does at least show that the sso.properties file is being read correctly. Within IIS I have it set only to Integrated Windows Authentication and nothing else on the Authentication Methods form. I think IIS isn't passing the Remote_User variable over to Jakarta, but I'm not really sure where I can verify that. Does anyone else have any suggestions for me to try? I'm on Mid Tier 7.0.1 p6 with Apache Tomcat and IIS authenticating against Active Directory. Thanks, Shawn Pierson Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Pl
Re: IIS remoteuser for Single-Sign On
Turn on ur plugin logs(fine) and let me know what auth error u see in there? Regards, Roney Varghese Sent from my iPhone On Apr 29, 2008, at 7:12 AM, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: I added the mid tier ip address as well as 127.0.0.1 just in case. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Roney Varghese Sent: Monday, April 28, 2008 4:18 PM To: arslist@ARSLIST.ORG Subject: Re: IIS remoteuser for Single-Sign On Dear Shawn, Have you added the midtier ip address to the areasso.cfg file in the AR Server/conf folder? Regards, Roney Varghese Sent from my iPhone On Apr 28, 2008, at 3:34 PM, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: Thanks Jarl, That got me much further, and I can see that my login name is being passed now. However, I'm still having issues which I'll bring up below. The output log says: SSO: Remote User Name (including domain): energy\spierson SSO: Remote User Name (no domain): spierson SSO: Setting username to lower case... SSO: Authenticating with username: spierson SSO: Using AuthString: Qk1DIFJlbWVkeSBBUlN5c3RlbQ== ARERR [623] Authentication failed So now it's clear that it is trying to pass my information, but for some reason the authentication is still failing. Any ideas on what the next step in troubleshooting this should be? Thanks again, Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Jarl Grøneng Sent: Monday, April 28, 2008 3:10 PM To: arslist@ARSLIST.ORG Subject: Re: IIS remoteuser for Single-Sign On Try change this in ..\Tomcat 5.5\conf\server.xml to this: The one you change is: tomcatAuthentication="true" to tomcatAuthentication="false" -- Jarl On Mon, Apr 28, 2008 at 8:33 PM, Pierson, Shawn <[EMAIL PROTECTED]> wrote: ** Good afternoon, I'm trying to set up single sign on for the mid tier and have almost everything working. The one thing that still seems to be a problem is getting IIS to pass the authenticated user to Jakarta. When I try to log into Remedy, I get the following in my tomcat logs: SSO: Initialization: Version 2.04 SSO: Property values were loaded. usermethod:remoteuser usercase:lower removedomain:T headername: attname: authmethod:default authcustom: debuglogging:T SSO ERROR: RemoteUser name is null or empty. Using default login page This doesn't really help explain why it's happening, so in the debug log file but it does at least show that the sso.properties file is being read correctly. Within IIS I have it set only to Integrated Windows Authentication and nothing else on the Authentication Methods form. I think IIS isn't passing the Remote_User variable over to Jakarta, but I'm not really sure where I can verify that. Does anyone else have any suggestions for me to try? I'm on Mid Tier 7.0.1 p6 with Apache Tomcat and IIS authenticating against Active Directory. Thanks, Shawn Pierson Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
Re: IIS remoteuser for Single-Sign On
Dear Shawn, Have you added the midtier ip address to the areasso.cfg file in the AR Server/conf folder? Regards, Roney Varghese Sent from my iPhone On Apr 28, 2008, at 3:34 PM, "Pierson, Shawn" <[EMAIL PROTECTED]> wrote: Thanks Jarl, That got me much further, and I can see that my login name is being passed now. However, I'm still having issues which I'll bring up below. The output log says: SSO: Remote User Name (including domain): energy\spierson SSO: Remote User Name (no domain): spierson SSO: Setting username to lower case... SSO: Authenticating with username: spierson SSO: Using AuthString: Qk1DIFJlbWVkeSBBUlN5c3RlbQ== ARERR [623] Authentication failed So now it's clear that it is trying to pass my information, but for some reason the authentication is still failing. Any ideas on what the next step in troubleshooting this should be? Thanks again, Shawn Pierson -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Jarl Grøneng Sent: Monday, April 28, 2008 3:10 PM To: arslist@ARSLIST.ORG Subject: Re: IIS remoteuser for Single-Sign On Try change this in ..\Tomcat 5.5\conf\server.xml to this: The one you change is: tomcatAuthentication="true" to tomcatAuthentication="false" -- Jarl On Mon, Apr 28, 2008 at 8:33 PM, Pierson, Shawn <[EMAIL PROTECTED]> wrote: ** Good afternoon, I'm trying to set up single sign on for the mid tier and have almost everything working. The one thing that still seems to be a problem is getting IIS to pass the authenticated user to Jakarta. When I try to log into Remedy, I get the following in my tomcat logs: SSO: Initialization: Version 2.04 SSO: Property values were loaded. usermethod:remoteuser usercase:lower removedomain:T headername: attname: authmethod:default authcustom: debuglogging:T SSO ERROR: RemoteUser name is null or empty. Using default login page This doesn't really help explain why it's happening, so in the debug log file but it does at least show that the sso.properties file is being read correctly. Within IIS I have it set only to Integrated Windows Authentication and nothing else on the Authentication Methods form. I think IIS isn't passing the Remote_User variable over to Jakarta, but I'm not really sure where I can verify that. Does anyone else have any suggestions for me to try? I'm on Mid Tier 7.0.1 p6 with Apache Tomcat and IIS authenticating against Active Directory. Thanks, Shawn Pierson Private and confidential as detailed here. If you cannot access hyperlink, please e-mail sender. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
