Adding new languages to ITSM

2013-06-04 Thread Thomas
Dear Listers,

Is there an easy way to add an additional language to an existing ITSM 7.6.03 
installation?
Currently, English is the only installed language, I would like to add Spanish 
to that. The system isn't customized.

Thanks,
Thomas

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Re: Adding new languages to ITSM

2013-06-04 Thread Joe D'Souza
Thomas,

You have to run the installer again and choose the languages you want to
install. You would however need to verify that your database server
collation is compatible with the new languages you want to install. If not
you might have to do what is necessary to change the server collation first.

Cheers

Joe



-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas
Sent: Tuesday, June 04, 2013 3:16 AM
To: arslist@ARSLIST.ORG
Subject: Adding new languages to ITSM

Dear Listers,

Is there an easy way to add an additional language to an existing ITSM
7.6.03 installation?
Currently, English is the only installed language, I would like to add
Spanish to that. The system isn't customized.

Thanks,
Thomas

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years


Re: Adding new languages to ITSM

2013-06-04 Thread Anandsagar Sah
Thomas,

I think you would have to run AR System server installer so that your AR system 
support multi-language applications, where you also need to verify DB 
compatibility as pointed by Joe. Once done, you need to re-run ITSM installer, 
select the require languages and install it.

Thanks  Regards,
Anandsagar


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza
Sent: Tuesday, June 04, 2013 2:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: Adding new languages to ITSM

Thomas,

You have to run the installer again and choose the languages you want to
install. You would however need to verify that your database server
collation is compatible with the new languages you want to install. If not
you might have to do what is necessary to change the server collation first.

Cheers

Joe



-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas
Sent: Tuesday, June 04, 2013 3:16 AM
To: arslist@ARSLIST.ORG
Subject: Adding new languages to ITSM

Dear Listers,

Is there an easy way to add an additional language to an existing ITSM
7.6.03 installation?
Currently, English is the only installed language, I would like to add
Spanish to that. The system isn't customized.

Thanks,
Thomas

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years

___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years