Re: Business Objects reporting problem

[Thomas Miskiewicz]

Bruce,

we are using Remedy ARS 8.1. 3 Mid-tier servers.

Apart from that we got a Business Objects 4.1 SP5 server on which we installed 
another mid-tier (the installer wouldn't allow you to install the viewer only 
anymore).

In the end, we just want users to print. And we got all the .rpt templates 
already in our Reports form in Remedy so it would be nice to be able to use 
them.

When I go into the reports directory that is located under the mid-tier install 
dir on the Business Objects server I see our .rpt arrive there when we try to 
print using the Mid-Tier server w/o Business Objects on it... But in the end it 
just doesn't work.

Failed to process the request!!

Adding Crystal Report "PrintIncident.rpt" failed. No authentication credentials 
were provided to the FRS. (FWB 00058)

com.crystaldecisions.sdk.occa.managedreports.reportadd.internal.ReportAddException:
 Adding Crystal Report "PrintIncident.rpt" failed. No authentication 
credentials were provided to the FRS. (FWB 00058)

I sent you our config to your private email. Maybe something catches your eye.

Regarding the problem, I found this URL: 
http://help.sap.com/businessobject/product_guides/errors/14/0/en/html/topic198.html

Doesn't tell me much, esp. as where to look or what is failing. We checked our 
config for -disablelegacyclients as the doc suggests but it looks perfect.


Thomas

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Re: Business Objects reporting problem

[Pierson, Shawn]

We use Business Objects and BMC Analytics, but we don't do it in the "normal" 
BMC way with a standalone server supplied by BMC.  We had to work with support 
to get a copy of the BMC Analytics universe, and install it on our enterprise 
server that all of our applications use.

Thanks,

Shawn Pierson
Remedy Developer | Energy Transfer

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Thomas Miskiewicz
Sent: Thursday, June 16, 2016 11:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Business Objects reporting problem

So no one is using Business Object for reporting?

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Re: Business Objects reporting problem

[Bruce]

Thomas,

Is this the BMC version of Analytics?  If so, did you purchase the Crystal
Reports for WEBI or you are just attaching a Crystal Report?


What version of Remedy are you using?

Bruce

On Thu, Jun 16, 2016 at 10:26 AM, Thomas Miskiewicz 
wrote:

> Hello Bruce,
>
> we installed and configured Mid-Tier on our Business Objects 4.1 SP5
> server.
> When we try to run a Report we get this error message:
>
> Failed to process the request!!
>
> Adding Crystal Report "PrintIncident.rpt" failed. No authentication
> credentials were provided to the FRS. (FWB 00058)
>
> com.crystaldecisions.sdk.occa.managedreports.reportadd.internal.ReportAddException:
> Adding Crystal Report "PrintIncident.rpt" failed. No authentication
> credentials were provided to the FRS. (FWB 00058)
>
> Any idea what do we do wrong and where do we go from here?
>
> Would you mind sharing your config? Which config guide did you use?
>
>
>
> Thanks
>
> Thomas
>
>
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> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: Business Objects reporting problem

[Bruce]

Can you email me
Offline?  bruke...@gmail.com

On Thursday, June 16, 2016, Thomas Miskiewicz  wrote:

> Hello Bruce,
>
> we installed and configured Mid-Tier on our Business Objects 4.1 SP5
> server.
> When we try to run a Report we get this error message:
>
> Failed to process the request!!
>
> Adding Crystal Report "PrintIncident.rpt" failed. No authentication
> credentials were provided to the FRS. (FWB 00058)
>
> com.crystaldecisions.sdk.occa.managedreports.reportadd.internal.ReportAddException:
> Adding Crystal Report "PrintIncident.rpt" failed. No authentication
> credentials were provided to the FRS. (FWB 00058)
>
> Any idea what do we do wrong and where do we go from here?
>
> Would you mind sharing your config? Which config guide did you use?
>
>
>
> Thanks
>
> Thomas
>
>
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> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: Business Objects reporting problem

[Thomas Miskiewicz]

Hello Bruce,

we installed and configured Mid-Tier on our Business Objects 4.1 SP5 server.
When we try to run a Report we get this error message:

Failed to process the request!!

Adding Crystal Report "PrintIncident.rpt" failed. No authentication credentials 
were provided to the FRS. (FWB 00058)

com.crystaldecisions.sdk.occa.managedreports.reportadd.internal.ReportAddException:
 Adding Crystal Report "PrintIncident.rpt" failed. No authentication 
credentials were provided to the FRS. (FWB 00058)

Any idea what do we do wrong and where do we go from here?

Would you mind sharing your config? Which config guide did you use?



Thanks

Thomas

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Re: Business Objects reporting problem

[Bruce]

Hey,

Whats the question?

We use BO 4.1 SP6

Bruce

On Thu, Jun 16, 2016 at 9:20 AM, Thomas Miskiewicz 
wrote:

> So no one is using Business Object for reporting?
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: Business Objects reporting problem

[Rick Cook]

We are trying, but haven't gotten it installed and configured yet.

Rick
On Jun 16, 2016 09:24, "Thomas Miskiewicz"  wrote:

> So no one is using Business Object for reporting?
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>

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Re: Business Objects reporting problem

[Thomas Miskiewicz]

So no one is using Business Object for reporting?

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Business Objects reporting problem

[Thomas Miskiewicz]

Hello Listers,

we installed and configured Mid-Tier on our Business Objects 4.1 SP5 server.

When we try to run a Report we get this error message:
Failed to process the request!!Adding Crystal Report "PrintIncident.rpt"
failed. No authentication credentials were provided to the FRS. (FWB
00058) 
com.crystaldecisions.sdk.occa.managedreports.reportadd.internal.ReportAddException:
Adding Crystal Report "PrintIncident.rpt" failed. No authentication
credentials were provided to the FRS. (FWB 00058)

Any idea what do we do wrong and where do we go from here?


Thanks

Thomas

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