Hi Marika, Yes you can do this exactly as you have described without language packs.
You need to ensure the correct local for the users to receive the custom Notification. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Marika René Sent: 17 February 2014 16:42 To: arslist@ARSLIST.ORG Subject: Emails in diffrent languages ** Hi We are running Remedy 7.6.04 without any language packs. We are a bit reluctant to add the language packs now and are wondering if we can get away with a easier solution. The issue is regarding the emails that are sent out. Would it be possible to make a copy of the notification in the SYS:Notification Message form, change the text and add a Local value corresponding to the email notification language that the user has in People form? Would that be sufficient in order to get the email (like resolution email) in the language the user would prefer. Or would this not work without the language packs (if so then why)? Best Regards / Mit freundlichen grüssen / Med Vänliga Hälsningar Marika René Product Specialist BMC Remedy Box 803, 251 08 HELSINGBORG Rönnowsgatan 8, 252 25 HELSINGBORG SWEDEN * Email: marika.r...@ikea.com ( Office : +46 - 42 - 26 49 43 ( Mobile : +46 - 766 - 19 00 70 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
