Re: Incoming email sometimes
What is the amount of outgoing email? You can probably set the email to debug mode and check what is happening On Nov 14, 2012 9:33 PM, William Rentfrow wrentf...@stratacominc.com wrote: ** Standard question: anything in the Email logs? ** ** Also, every once in a while I run into email problems where I just kill -9 the email process and it starts working as expected. Not the best fix in the world, but at least it doesn’t take down the server. ** ** William Rentfrow wrentf...@stratacominc.com http://www.stratacominc.com 715-204-3061 Office 715-498-5056 Cell ** ** *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Brittain, Mark *Sent:* Wednesday, November 14, 2012 6:35 AM *To:* arslist@ARSLIST.ORG *Subject:* Incoming email sometimes ** ** ** Hi All, ** ** I have an new ARS 7.6.04 server which resides on Linux 5. I have a mailbox set up on the Linux server and the mailbox configuration is MBOX. Polling interval 2. Advanced config is Parse, No Yes, Yes, Yes, blank, No, No, Yes, and Yes. ** ** I can see there is mail in the Linux mailbox (see ls- al result below) but it is not always getting to the ARS Messages. The mail will sit the for hours and then all of a sudden will be read by the email engine and show up in ARS. I am totally baffled on this one. ** ** -rw-- remedy1 mail 2368 Nov 13 18:43 remedy1 ** ** Has anyone seen this before? Any suggestions on what to check of do? ** ** Thanks Mark ** ** *Mark Brittain* Remedy Developer ITILv3 Foundation *NaviSite – **A Time Warner Cable Company* mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 ** ** ** ** -- This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Incoming email sometimes
Hi All, I have an new ARS 7.6.04 server which resides on Linux 5. I have a mailbox set up on the Linux server and the mailbox configuration is MBOX. Polling interval 2. Advanced config is Parse, No Yes, Yes, Yes, blank, No, No, Yes, and Yes. I can see there is mail in the Linux mailbox (see ls- al result below) but it is not always getting to the ARS Messages. The mail will sit the for hours and then all of a sudden will be read by the email engine and show up in ARS. I am totally baffled on this one. -rw-- remedy1 mail 2368 Nov 13 18:43 remedy1 Has anyone seen this before? Any suggestions on what to check of do? Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Incoming email sometimes
Standard question: anything in the Email logs? Also, every once in a while I run into email problems where I just kill -9 the email process and it starts working as expected. Not the best fix in the world, but at least it doesn't take down the server. William Rentfrow wrentf...@stratacominc.commailto:wrentf...@stratacominc.com http://www.stratacominc.com 715-204-3061 Office 715-498-5056 Cell From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Wednesday, November 14, 2012 6:35 AM To: arslist@ARSLIST.ORG Subject: Incoming email sometimes ** Hi All, I have an new ARS 7.6.04 server which resides on Linux 5. I have a mailbox set up on the Linux server and the mailbox configuration is MBOX. Polling interval 2. Advanced config is Parse, No Yes, Yes, Yes, blank, No, No, Yes, and Yes. I can see there is mail in the Linux mailbox (see ls- al result below) but it is not always getting to the ARS Messages. The mail will sit the for hours and then all of a sudden will be read by the email engine and show up in ARS. I am totally baffled on this one. -rw-- remedy1 mail 2368 Nov 13 18:43 remedy1 Has anyone seen this before? Any suggestions on what to check of do? Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company mbritt...@navisite.commailto:mbritt...@navisite.com Office: 315-453-2912 x5335 Mobile: 315-882.5360 This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _attend WWRUG12 www.wwrug.comhttp://www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
