Current documentation is only available to those with a Support ID.
Documentation for AR System 7.0.01, 7.1.00 and 7.5.00 can be found here:
http://webapps.bmc.com/support/faces/prodallversions.jsp?seqid=108018
For legacy documentation (6.3.00 and prior), zip files have been posted to the
BMC Developer Network in the Documents section:
http://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system?view=documents
You will need a BMC DN account to access them, but signing up is free.
Since the information is copyrighted, it can't be put on a site that does not
require some sort of login/access - and can't legally be forward by non-BMC
authorized entities. That's why it's not posted on www.bmc.com.
-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.
The opinions, statements, and/or suggested courses of action expressed in this
E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary
participation in this forum is not intended to convey a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of DCI Remedy
Sent: Wednesday, November 18, 2009 6:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: Looking for the ARS user guide
**
Assuming that you are registered with a support ID. Go to BMC Support / Patch
downloads and fixes / Product Downloads (EPD) - After you accept the agreements
you can drill down on your products associated to your support ID. Keep
drilling in until you get to the documents.
Which set are you looking for? 6x/7x/7.5?
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Chanan Berler
Sent: Wednesday, November 18, 2009 1:08 AM
To: arslist@ARSLIST.ORG
Subject: Looking for the ARS user guide
**
Hello All,
I am worked as an ARS programmer, but that was last year.
Currently I am starting working with it again.
Q: does anyone have the Admin / Client user guide ? or any other related
document ?
Can't put my finger on these documents found over bmc.comhttp://bmc.com site.
Thanks
Chanan
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