Mid-Tier slowness....

2009-10-05 Thread Copits . Richard
 
Is there any guidelines as to what the values for min/max/stack size
should be for a given memory size  - rather
than a guesstimate? The manual isn't terribly healpful..We
have 3000 MB but I'm not very clear on what I
should be setting the values to be. Is there some sort of way to
tellother than.just try it???/
 
Thanks.
 
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
Sent: Monday, October 05, 2009 12:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid tier crashing suddenly with Could not invoke the
service() method on servlet ApplicationServlet. Exception thrown :
java.lang.OutOfMemoryError
 
** 
Thanks!  I sent them request to double it. Hopefully they will do it.

Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9 
Portland, OR
503-745-6569


 

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Re: Mid-Tier slowness....

2009-10-05 Thread strauss
The most recent guidelines I had from support (in Feb 2009, Windows 2003 server 
where I was testing 7.1.00.006 mid-tier on tomcat 5.5.27) were to leave the 
thread stack size blank - they have back-pedaled on the original recommendation 
of 3000.  Here is what they sent in February:


From the hs_err_pid files, you need to unset the value for Tomcat's native 
stack; this is seen in the log as:



 -Xss3000k



Also, from another recent ticket with another customer, we'd make this general 
heap recommendation:



-Xms1024m

-Xmx1024m



The reasons for doing this are,



1) setting minimum and maximum to the same value causes the JVM to start up 
already at a size that should be enough to handle the memory needs for new java 
objects, java doesn't need to try and grow the java heap at runtime



2) reducing the maximum heap size leaves more memory to the java process 
allowing it to create more processing threads to distribute the workload.



Resuming, it should look:



minHeap = 1024m

maxHeap = 1024m

native stack = unset

For what it's worth, I started out originally (Apr 2008) with min and max both 
at 1536 and thread size 3000 on my production server (7.1.00.002 on tomcat 
5.5.26), and had only a few issues with it.  After their 2009 recommendation, I 
did remove the 3000 and set the min back to 1024 but kept max on 1536 since 
production is on a Win2K3 x64 server with 12 gb RAM.  I have had excellent 
performance with 1024/1536/null, and it is still running on 7.1.00.002.

Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing  IT Center
http://itsm.unt.edu/
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of copits.rich...@bwc.state.oh.us
Sent: Monday, October 05, 2009 1:32 PM
To: arslist@ARSLIST.ORG
Subject: Mid-Tier slowness

**

Is there any guidelines as to what the values for min/max/stack size should be 
for a given memory size  - rather
than a guesstimate? The manual isn't terribly healpful..We have 3000 
MB but I'm not very clear on what I
should be setting the values to be. Is there some sort of way to tellother 
than.just try it???/

Thanks.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
Sent: Monday, October 05, 2009 12:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid tier crashing suddenly with Could not invoke the service() 
method on servlet ApplicationServlet. Exception thrown : 
java.lang.OutOfMemoryError

**
Thanks!  I sent them request to double it. Hopefully they will do it.

Thank you,

Pascale Boyer
Remedy Developer
Daimler Trucks North America
MP9
Portland, OR
503-745-6569



Portions of this message may be confidential under an exemption to Ohio's 
public records law or under a legal privilege. If you have received this 
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this message.
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Re: Mid-Tier slowness....

2009-10-05 Thread Ravi
You can set the stack value to either 512 or 1024.
Follow the Mid-Tier Optimizations and Troubleshooting Guide for more
help and understanding.

Raj

On 10/5/09, copits.rich...@bwc.state.oh.us
copits.rich...@bwc.state.oh.us wrote:

 Is there any guidelines as to what the values for min/max/stack size
 should be for a given memory size  - rather
 than a guesstimate? The manual isn't terribly healpful..We
 have 3000 MB but I'm not very clear on what I
 should be setting the values to be. Is there some sort of way to
 tellother than.just try it???/

 Thanks.

 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
 Sent: Monday, October 05, 2009 12:49 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Mid tier crashing suddenly with Could not invoke the
 service() method on servlet ApplicationServlet. Exception thrown :
 java.lang.OutOfMemoryError

 **
 Thanks!  I sent them request to double it. Hopefully they will do it.

 Thank you,

 Pascale Boyer
 Remedy Developer
 Daimler Trucks North America
 MP9
 Portland, OR
 503-745-6569




 Portions of this message may be confidential under an exemption to Ohio's
 public records law or under a legal privilege. If you have received this
 message in error or due to an unauthorized transmission or interception,
 please delete all copies from your system without disclosing, copying, or
 transmitting this message.

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Re: Mid-Tier slowness....

2009-10-05 Thread Copits . Richard
Yep, been through the guide but didn't see any real world
suggestionsbut
the recent post gave me some really helpful suggestions!!

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Ravi
Sent: Monday, October 05, 2009 3:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-Tier slowness

You can set the stack value to either 512 or 1024.
Follow the Mid-Tier Optimizations and Troubleshooting Guide for more
help and understanding.

Raj

On 10/5/09, copits.rich...@bwc.state.oh.us
copits.rich...@bwc.state.oh.us wrote:

 Is there any guidelines as to what the values for min/max/stack size
 should be for a given memory size  - rather
 than a guesstimate? The manual isn't terribly healpful..We
 have 3000 MB but I'm not very clear on what I
 should be setting the values to be. Is there some sort of way to
 tellother than.just try it???/

 Thanks.

 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
 Sent: Monday, October 05, 2009 12:49 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Mid tier crashing suddenly with Could not invoke the
 service() method on servlet ApplicationServlet. Exception thrown :
 java.lang.OutOfMemoryError

 **
 Thanks!  I sent them request to double it. Hopefully they will do it.

 Thank you,

 Pascale Boyer
 Remedy Developer
 Daimler Trucks North America
 MP9
 Portland, OR
 503-745-6569




 Portions of this message may be confidential under an exemption to
Ohio's
 public records law or under a legal privilege. If you have received
this
 message in error or due to an unauthorized transmission or
interception,
 please delete all copies from your system without disclosing, copying,
or
 transmitting this message.



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Re: Mid-Tier slowness....

2009-10-05 Thread Ravi
The document I was referring to is a white paper on Performance Tuning
for Business Service Management (October 2007). This has the required
mid-tier settings for optimum performance.

Raj

On 10/5/09, copits.rich...@bwc.state.oh.us
copits.rich...@bwc.state.oh.us wrote:
 Yep, been through the guide but didn't see any real world
 suggestionsbut
 the recent post gave me some really helpful suggestions!!

 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of Ravi
 Sent: Monday, October 05, 2009 3:15 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Mid-Tier slowness

 You can set the stack value to either 512 or 1024.
 Follow the Mid-Tier Optimizations and Troubleshooting Guide for more
 help and understanding.

 Raj

 On 10/5/09, copits.rich...@bwc.state.oh.us
 copits.rich...@bwc.state.oh.us wrote:

 Is there any guidelines as to what the values for min/max/stack size
 should be for a given memory size  - rather
 than a guesstimate? The manual isn't terribly healpful..We
 have 3000 MB but I'm not very clear on what I
 should be setting the values to be. Is there some sort of way to
 tellother than.just try it???/

 Thanks.

 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
 Sent: Monday, October 05, 2009 12:49 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Mid tier crashing suddenly with Could not invoke the
 service() method on servlet ApplicationServlet. Exception thrown :
 java.lang.OutOfMemoryError

 **
 Thanks!  I sent them request to double it. Hopefully they will do it.

 Thank you,

 Pascale Boyer
 Remedy Developer
 Daimler Trucks North America
 MP9
 Portland, OR
 503-745-6569




 Portions of this message may be confidential under an exemption to
 Ohio's
 public records law or under a legal privilege. If you have received
 this
 message in error or due to an unauthorized transmission or
 interception,
 please delete all copies from your system without disclosing, copying,
 or
 transmitting this message.


 
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Re: Mid-Tier slowness....

2009-10-05 Thread Ravi
Here's the checklist.

 Use precaching to avoid high latency for first-time access to a form.
 Set resource_check_interval to one day.
 Set minimum heap size to 512 MB and maximum heap size to 1 GB.
 Set pooling_max_total_connections to 2000.


I tried attaching the doc but the size doesn't allow me to attach.



On 10/5/09, Ravi ravi6...@gmail.com wrote:
 The document I was referring to is a white paper on Performance Tuning
 for Business Service Management (October 2007). This has the required
 mid-tier settings for optimum performance.

 Raj

 On 10/5/09, copits.rich...@bwc.state.oh.us
 copits.rich...@bwc.state.oh.us wrote:
 Yep, been through the guide but didn't see any real world
 suggestionsbut
 the recent post gave me some really helpful suggestions!!

 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of Ravi
 Sent: Monday, October 05, 2009 3:15 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Mid-Tier slowness

 You can set the stack value to either 512 or 1024.
 Follow the Mid-Tier Optimizations and Troubleshooting Guide for more
 help and understanding.

 Raj

 On 10/5/09, copits.rich...@bwc.state.oh.us
 copits.rich...@bwc.state.oh.us wrote:

 Is there any guidelines as to what the values for min/max/stack size
 should be for a given memory size  - rather
 than a guesstimate? The manual isn't terribly healpful..We
 have 3000 MB but I'm not very clear on what I
 should be setting the values to be. Is there some sort of way to
 tellother than.just try it???/

 Thanks.

 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of pascale.bo...@daimler.com
 Sent: Monday, October 05, 2009 12:49 PM
 To: arslist@ARSLIST.ORG
 Subject: Re: Mid tier crashing suddenly with Could not invoke the
 service() method on servlet ApplicationServlet. Exception thrown :
 java.lang.OutOfMemoryError

 **
 Thanks!  I sent them request to double it. Hopefully they will do it.

 Thank you,

 Pascale Boyer
 Remedy Developer
 Daimler Trucks North America
 MP9
 Portland, OR
 503-745-6569




 Portions of this message may be confidential under an exemption to
 Ohio's
 public records law or under a legal privilege. If you have received
 this
 message in error or due to an unauthorized transmission or
 interception,
 please delete all copies from your system without disclosing, copying,
 or
 transmitting this message.


 
 ___
 UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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 Are


 
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 Are

 Portions of this message may be confidential under an exemption to Ohio's
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 message in error or due to an unauthorized transmission or interception,
 please delete all copies from your system without disclosing, copying, or
 transmitting this message.

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