Re: OT: Externally available doc (was: How to check Remedy Logins that are using Web Service)

2012-08-18 Thread Danny Kellett 
Why would anyone in BMC think that their competitors wouldn't have the 
software, documentation etc? So I see no really reason to keep it to people who 
pay money.

It also brings back the old conversation of having a developer license so 
people could learn independently. The only option is get a job with a customer 
or partner and get the software/documents that way.

Let's hope there is a positive change 


On 17 Aug 2012, at 01:51, John Sundberg  wrote:

> Ok thx for info.
> 
> If they are looking for votes - I vote the API should be openly documented 
> and marketed and pushed to the larger community. I think it would be a 
> positive for BMC ITSM/ Remedy to work easily with the bigger environment.
> 
> And side note - I can think of ZERO that would be lost by BMC by making it 
> available.
> 
> Oh - except for the trade secret that BMC uses integers for their Status 
> field.
> 
> 
> -John
> 
> Sent from my iPhone
> 
> On Aug 16, 2012, at 6:06 PM, "Easter, David"  wrote:
> 
>> Currently, BMC Legal designates BMC documentation as intellectual property 
>> that is only available to customers with a valid Support contract.  Thus it 
>> is protected behind Support Central and not publicly available.
>> 
>> A change in this interpretation is being considered (for about 2 years now). 
>>  If it does change, I'll let the list know.
>> 
>> -David J. Easter
>> Manager of Product Management, AR System
>> BSM & Atrium Solutions Management
>> BMC Software, Inc.
>> 
>> The opinions, statements, and/or suggested courses of action expressed in 
>> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
>> voluntary participation in this forum is not intended to convey a role as a 
>> spokesperson, liaison or public relations representative for BMC Software, 
>> Inc.
>> -Original Message-
>> From: Action Request System discussion list(ARSList) 
>> [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
>> Sent: Monday, August 13, 2012 1:54 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: How to check Remedy Logins that are using Web Service
>> 
>> Just wondering - any reason why BMC does not have an external facing version 
>> of their Javadoc???
>> I always seem to search and find it on JavaSystemSolutions site - but never 
>> on BMC.
>> 
>> From: 
>> http://www.javasystemsolutions.com/documentation/thirdparty/arapi/constant-values.html#com.remedy.arsys.api.Constants.AR_FUNCTION_LENGTHC
>> 
>> 
>> 
>> public static final intAR_CLIENT_TYPE_ALERT21
>> public static final intAR_CLIENT_TYPE_APPROVAL7
>> public static final intAR_CLIENT_TYPE_CACHE15
>> public static final intAR_CLIENT_TYPE_CHANGE_ID4009
>> public static final intAR_CLIENT_TYPE_CHANGE_SEL4008
>> public static final intAR_CLIENT_TYPE_DISPATCHER4001
>> public static final intAR_CLIENT_TYPE_DIST16
>> public static final intAR_CLIENT_TYPE_DRIVER4000
>> public static final intAR_CLIENT_TYPE_DSO5
>> public static final intAR_CLIENT_TYPE_EIE13
>> public static final intAR_CLIENT_TYPE_END_OF_PRODUCT3999
>> public static final intAR_CLIENT_TYPE_END_OF_RESERVED_RANGE5000
>> public static final intAR_CLIENT_TYPE_FLASHBOARDS11
>> public static final intAR_CLIENT_TYPE_FLASHBOARDS_MID_TIER12
>> public static final intAR_CLIENT_TYPE_HELP4002
>> public static final intAR_CLIENT_TYPE_IMPORT_CMD19
>> public static final intAR_CLIENT_TYPE_JANITOR4003
>> public static final intAR_CLIENT_TYPE_MAIL18
>> public static final intAR_CLIENT_TYPE_MAIL_DAEMON22
>> public static final intAR_CLIENT_TYPE_MENU4004
>> public static final intAR_CLIENT_TYPE_MID_TIER9
>> public static final intAR_CLIENT_TYPE_ODBC6
>> public static final intAR_CLIENT_TYPE_PALM_PILOT10
>> public static final intAR_CLIENT_TYPE_PRE_501
>> public static final intAR_CLIENT_TYPE_RELOAD14
>> public static final intAR_CLIENT_TYPE_REPORT_PLUGIN20
>> public static final intAR_CLIENT_TYPE_RUN_MACRO17
>> public static final intAR_CLIENT_TYPE_SIM_PUBLISHING_SERVER28
>> public static final intAR_CLIENT_TYPE_SIM_SME29
>> public static final intAR_CLIENT_TYPE_SQLED4007
>> public static final intAR_CLIENT_TYPE_STRUCT4005
>> public static final intAR_CLIENT_TYPE_TEXT4006
>> public static final intAR_CLIENT_TYPE_UNKNOWN0
>> public static final intAR_CLIENT_TYPE_UNPRODUCTIZED_START4000
>> public static final intAR_CLIENT_TYPE_WAT2
>> public static final intAR_CLIENT_TYPE_WEB_SERVER8
>> public static final intAR_CLIENT_TYPE_WEBSERVICE34
>> public static final intAR_CLIENT_TYPE_WIP4
>> public static final intAR_CLIENT_TYPE_WUT3
>> 
>> 
>> 
>> 
>> -John
>> 
>> 
>> 
>> 
>> On Aug 13, 2012, at 3:47 PM, Joe Martin D'Souza  wrote:
>> 
>> That's what I was thinking too as most of the lower client types were

Re: OT: Externally available doc (was: How to check Remedy Logins that are using Web Service)

2012-08-18 Thread Shellman, David 
Jose,

Please do us a favor and explain links when you post them.

With the amount of spam email many of us get with just a link, many may just 
delete the email.

In addition. It makes it easier for people to decide if they want to open the 
link if they know it's not spam.

Dave

On Aug 18, 2012, at 10:36 AM, "Jose Manuel Huerta Guillén" 
mailto:arsl...@theremedyforit.com>> wrote:

** http://theremedyforit.com/2011/12/the-secret-documents-of-bmc/

Jose Manuel Huerta
http://theremedyforit.com/




On Fri, Aug 17, 2012 at 2:51 AM, John Sundberg 
mailto:john.sundb...@kineticdata.com>> wrote:
Ok thx for info.

If they are looking for votes - I vote the API should be openly documented and 
marketed and pushed to the larger community. I think it would be a positive for 
BMC ITSM/ Remedy to work easily with the bigger environment.

And side note - I can think of ZERO that would be lost by BMC by making it 
available.

Oh - except for the trade secret that BMC uses integers for their Status field.


-John

Sent from my iPhone

On Aug 16, 2012, at 6:06 PM, "Easter, David" 
mailto:david_eas...@bmc.com>> wrote:

> Currently, BMC Legal designates BMC documentation as intellectual property 
> that is only available to customers with a valid Support contract.  Thus it 
> is protected behind Support Central and not publicly available.
>
> A change in this interpretation is being considered (for about 2 years now).  
> If it does change, I'll let the list know.
>
> -David J. Easter
> Manager of Product Management, AR System
> BSM & Atrium Solutions Management
> BMC Software, Inc.
>
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc.
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of John 
> Sundberg
> Sent: Monday, August 13, 2012 1:54 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: How to check Remedy Logins that are using Web Service
>
> Just wondering - any reason why BMC does not have an external facing version 
> of their Javadoc???
> I always seem to search and find it on JavaSystemSolutions site - but never 
> on BMC.
>
> From: 
> http://www.javasystemsolutions.com/documentation/thirdparty/arapi/constant-values.html#com.remedy.arsys.api.Constants.AR_FUNCTION_LENGTHC
>
>
>
> public static final intAR_CLIENT_TYPE_ALERT21
> public static final intAR_CLIENT_TYPE_APPROVAL7
> public static final intAR_CLIENT_TYPE_CACHE15
> public static final intAR_CLIENT_TYPE_CHANGE_ID4009
> public static final intAR_CLIENT_TYPE_CHANGE_SEL4008
> public static final intAR_CLIENT_TYPE_DISPATCHER4001
> public static final intAR_CLIENT_TYPE_DIST16
> public static final intAR_CLIENT_TYPE_DRIVER4000
> public static final intAR_CLIENT_TYPE_DSO5
> public static final intAR_CLIENT_TYPE_EIE13
> public static final intAR_CLIENT_TYPE_END_OF_PRODUCT3999
> public static final intAR_CLIENT_TYPE_END_OF_RESERVED_RANGE5000
> public static final intAR_CLIENT_TYPE_FLASHBOARDS11
> public static final intAR_CLIENT_TYPE_FLASHBOARDS_MID_TIER12
> public static final intAR_CLIENT_TYPE_HELP4002
> public static final intAR_CLIENT_TYPE_IMPORT_CMD19
> public static final intAR_CLIENT_TYPE_JANITOR4003
> public static final intAR_CLIENT_TYPE_MAIL18
> public static final intAR_CLIENT_TYPE_MAIL_DAEMON22
> public static final intAR_CLIENT_TYPE_MENU4004
> public static final intAR_CLIENT_TYPE_MID_TIER9
> public static final intAR_CLIENT_TYPE_ODBC6
> public static final intAR_CLIENT_TYPE_PALM_PILOT10
> public static final intAR_CLIENT_TYPE_PRE_501
> public static final intAR_CLIENT_TYPE_RELOAD14
> public static final intAR_CLIENT_TYPE_REPORT_PLUGIN20
> public static final intAR_CLIENT_TYPE_RUN_MACRO17
> public static final intAR_CLIENT_TYPE_SIM_PUBLISHING_SERVER28
> public static final intAR_CLIENT_TYPE_SIM_SME29
> public static final intAR_CLIENT_TYPE_SQLED4007
> public static final intAR_CLIENT_TYPE_STRUCT4005
> public static final intAR_CLIENT_TYPE_TEXT4006
> public static final intAR_CLIENT_TYPE_UNKNOWN0
> public static final intAR_CLIENT_TYPE_UNPRODUCTIZED_START4000
> public static final intAR_CLIENT_TYPE_WAT2
> public static final intAR_CLIENT_TYPE_WEB_SERVER8
> public static final intAR_CLIENT_TYPE_WEBSERVICE34
> public static final intAR_CLIENT_TYPE_WIP4
> public static final intAR_CLIENT_TYPE_WUT3
>
>
>
>
> -John
>
>
>
>
> On Aug 13, 2012, at 3:47 PM, Joe Martin D'Souza

Re: OT: Externally available doc (was: How to check Remedy Logins that are using Web Service)

2012-08-18 Thread Jose Manuel Huerta Guillén 
http://theremedyforit.com/2011/12/the-secret-documents-of-bmc/

Jose Manuel Huerta
http://theremedyforit.com/




On Fri, Aug 17, 2012 at 2:51 AM, John Sundberg <
john.sundb...@kineticdata.com> wrote:

> Ok thx for info.
>
> If they are looking for votes - I vote the API should be openly documented
> and marketed and pushed to the larger community. I think it would be a
> positive for BMC ITSM/ Remedy to work easily with the bigger environment.
>
> And side note - I can think of ZERO that would be lost by BMC by making it
> available.
>
> Oh - except for the trade secret that BMC uses integers for their Status
> field.
>
>
> -John
>
> Sent from my iPhone
>
> On Aug 16, 2012, at 6:06 PM, "Easter, David"  wrote:
>
> > Currently, BMC Legal designates BMC documentation as intellectual
> property that is only available to customers with a valid Support contract.
>  Thus it is protected behind Support Central and not publicly available.
> >
> > A change in this interpretation is being considered (for about 2 years
> now).  If it does change, I'll let the list know.
> >
> > -David J. Easter
> > Manager of Product Management, AR System
> > BSM & Atrium Solutions Management
> > BMC Software, Inc.
> >
> > The opinions, statements, and/or suggested courses of action expressed
> in this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
> > -Original Message-
> > From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of John Sundberg
> > Sent: Monday, August 13, 2012 1:54 PM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: How to check Remedy Logins that are using Web Service
> >
> > Just wondering - any reason why BMC does not have an external facing
> version of their Javadoc???
> > I always seem to search and find it on JavaSystemSolutions site - but
> never on BMC.
> >
> > From:
> http://www.javasystemsolutions.com/documentation/thirdparty/arapi/constant-values.html#com.remedy.arsys.api.Constants.AR_FUNCTION_LENGTHC
> >
> >
> >
> > public static final intAR_CLIENT_TYPE_ALERT21
> > public static final intAR_CLIENT_TYPE_APPROVAL7
> > public static final intAR_CLIENT_TYPE_CACHE15
> > public static final intAR_CLIENT_TYPE_CHANGE_ID4009
> > public static final intAR_CLIENT_TYPE_CHANGE_SEL4008
> > public static final intAR_CLIENT_TYPE_DISPATCHER4001
> > public static final intAR_CLIENT_TYPE_DIST16
> > public static final intAR_CLIENT_TYPE_DRIVER4000
> > public static final intAR_CLIENT_TYPE_DSO5
> > public static final intAR_CLIENT_TYPE_EIE13
> > public static final intAR_CLIENT_TYPE_END_OF_PRODUCT3999
> > public static final intAR_CLIENT_TYPE_END_OF_RESERVED_RANGE5000
> > public static final intAR_CLIENT_TYPE_FLASHBOARDS11
> > public static final intAR_CLIENT_TYPE_FLASHBOARDS_MID_TIER12
> > public static final intAR_CLIENT_TYPE_HELP4002
> > public static final intAR_CLIENT_TYPE_IMPORT_CMD19
> > public static final intAR_CLIENT_TYPE_JANITOR4003
> > public static final intAR_CLIENT_TYPE_MAIL18
> > public static final intAR_CLIENT_TYPE_MAIL_DAEMON22
> > public static final intAR_CLIENT_TYPE_MENU4004
> > public static final intAR_CLIENT_TYPE_MID_TIER9
> > public static final intAR_CLIENT_TYPE_ODBC6
> > public static final intAR_CLIENT_TYPE_PALM_PILOT10
> > public static final intAR_CLIENT_TYPE_PRE_501
> > public static final intAR_CLIENT_TYPE_RELOAD14
> > public static final intAR_CLIENT_TYPE_REPORT_PLUGIN20
> > public static final intAR_CLIENT_TYPE_RUN_MACRO17
> > public static final intAR_CLIENT_TYPE_SIM_PUBLISHING_SERVER28
> > public static final intAR_CLIENT_TYPE_SIM_SME29
> > public static final intAR_CLIENT_TYPE_SQLED4007
> > public static final intAR_CLIENT_TYPE_STRUCT4005
> > public static final intAR_CLIENT_TYPE_TEXT4006
> > public static final intAR_CLIENT_TYPE_UNKNOWN0
> > public static final intAR_CLIENT_TYPE_UNPRODUCTIZED_START4000
> > public static final intAR_CLIENT_TYPE_WAT2
> > public static final intAR_CLIENT_TYPE_WEB_SERVER8
> > public static final intAR_CLIENT_TYPE_WEBSERVICE34
> > public static final intAR_CLIENT_TYPE_WIP4
> > public static final intAR_CLIENT_TYPE_WUT3
> >
> >
> >
> >
> > -John
> >
> >
> >
> >
> > On Aug 13, 2012, at 3:47 PM, Joe Martin D'Souza 
> wrote:
> >
> > That's what I was thinking too as most of the lower client types were
> already exhausted before WS was even available as a client type.
> >
> > One easy way to confirm whether it is 8 or 34 is to check the ar.h file
> that gets bundled with the AR API's if installed..
> >
> > This file will have a list o

Re: OT: Externally available doc (was: How to check Remedy Logins that are using Web Service)

2012-08-16 Thread John Sundberg 
Ok thx for info.

If they are looking for votes - I vote the API should be openly documented and 
marketed and pushed to the larger community. I think it would be a positive for 
BMC ITSM/ Remedy to work easily with the bigger environment.

And side note - I can think of ZERO that would be lost by BMC by making it 
available.

Oh - except for the trade secret that BMC uses integers for their Status field.


-John

Sent from my iPhone

On Aug 16, 2012, at 6:06 PM, "Easter, David"  wrote:

> Currently, BMC Legal designates BMC documentation as intellectual property 
> that is only available to customers with a valid Support contract.  Thus it 
> is protected behind Support Central and not publicly available.
> 
> A change in this interpretation is being considered (for about 2 years now).  
> If it does change, I'll let the list know.
> 
> -David J. Easter
> Manager of Product Management, AR System
> BSM & Atrium Solutions Management
> BMC Software, Inc.
>  
> The opinions, statements, and/or suggested courses of action expressed in 
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
> voluntary participation in this forum is not intended to convey a role as a 
> spokesperson, liaison or public relations representative for BMC Software, 
> Inc.
> -Original Message-
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
> Sent: Monday, August 13, 2012 1:54 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: How to check Remedy Logins that are using Web Service
> 
> Just wondering - any reason why BMC does not have an external facing version 
> of their Javadoc???
> I always seem to search and find it on JavaSystemSolutions site - but never 
> on BMC.
> 
> From: 
> http://www.javasystemsolutions.com/documentation/thirdparty/arapi/constant-values.html#com.remedy.arsys.api.Constants.AR_FUNCTION_LENGTHC
> 
> 
> 
> public static final intAR_CLIENT_TYPE_ALERT21
> public static final intAR_CLIENT_TYPE_APPROVAL7
> public static final intAR_CLIENT_TYPE_CACHE15
> public static final intAR_CLIENT_TYPE_CHANGE_ID4009
> public static final intAR_CLIENT_TYPE_CHANGE_SEL4008
> public static final intAR_CLIENT_TYPE_DISPATCHER4001
> public static final intAR_CLIENT_TYPE_DIST16
> public static final intAR_CLIENT_TYPE_DRIVER4000
> public static final intAR_CLIENT_TYPE_DSO5
> public static final intAR_CLIENT_TYPE_EIE13
> public static final intAR_CLIENT_TYPE_END_OF_PRODUCT3999
> public static final intAR_CLIENT_TYPE_END_OF_RESERVED_RANGE5000
> public static final intAR_CLIENT_TYPE_FLASHBOARDS11
> public static final intAR_CLIENT_TYPE_FLASHBOARDS_MID_TIER12
> public static final intAR_CLIENT_TYPE_HELP4002
> public static final intAR_CLIENT_TYPE_IMPORT_CMD19
> public static final intAR_CLIENT_TYPE_JANITOR4003
> public static final intAR_CLIENT_TYPE_MAIL18
> public static final intAR_CLIENT_TYPE_MAIL_DAEMON22
> public static final intAR_CLIENT_TYPE_MENU4004
> public static final intAR_CLIENT_TYPE_MID_TIER9
> public static final intAR_CLIENT_TYPE_ODBC6
> public static final intAR_CLIENT_TYPE_PALM_PILOT10
> public static final intAR_CLIENT_TYPE_PRE_501
> public static final intAR_CLIENT_TYPE_RELOAD14
> public static final intAR_CLIENT_TYPE_REPORT_PLUGIN20
> public static final intAR_CLIENT_TYPE_RUN_MACRO17
> public static final intAR_CLIENT_TYPE_SIM_PUBLISHING_SERVER28
> public static final intAR_CLIENT_TYPE_SIM_SME29
> public static final intAR_CLIENT_TYPE_SQLED4007
> public static final intAR_CLIENT_TYPE_STRUCT4005
> public static final intAR_CLIENT_TYPE_TEXT4006
> public static final intAR_CLIENT_TYPE_UNKNOWN0
> public static final intAR_CLIENT_TYPE_UNPRODUCTIZED_START4000
> public static final intAR_CLIENT_TYPE_WAT2
> public static final intAR_CLIENT_TYPE_WEB_SERVER8
> public static final intAR_CLIENT_TYPE_WEBSERVICE34
> public static final intAR_CLIENT_TYPE_WIP4
> public static final intAR_CLIENT_TYPE_WUT3
> 
> 
> 
> 
> -John
> 
> 
> 
> 
> On Aug 13, 2012, at 3:47 PM, Joe Martin D'Souza  wrote:
> 
> That's what I was thinking too as most of the lower client types were already 
> exhausted before WS was even available as a client type.
> 
> One easy way to confirm whether it is 8 or 34 is to check the ar.h file that 
> gets bundled with the AR API's if installed..
> 
> This file will have a list of all client type variables with its numbers in 
> the body of that header file.. I do not have it handy right now or I would 
> check it for you guys.. This file is how I check what a client type value 
> should be usually when coding and I am not sure through memory what it is or 
> may be..
> 
> But I think I agree with Fred that it could probably be

OT: Externally available doc (was: How to check Remedy Logins that are using Web Service)

2012-08-16 Thread Easter, David 
Currently, BMC Legal designates BMC documentation as intellectual property that 
is only available to customers with a valid Support contract.  Thus it is 
protected behind Support Central and not publicly available.

A change in this interpretation is being considered (for about 2 years now).  
If it does change, I'll let the list know.

-David J. Easter
Manager of Product Management, AR System
BSM & Atrium Solutions Management
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of John Sundberg
Sent: Monday, August 13, 2012 1:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to check Remedy Logins that are using Web Service

Just wondering - any reason why BMC does not have an external facing version of 
their Javadoc???
I always seem to search and find it on JavaSystemSolutions site - but never on 
BMC.

From: 
http://www.javasystemsolutions.com/documentation/thirdparty/arapi/constant-values.html#com.remedy.arsys.api.Constants.AR_FUNCTION_LENGTHC



public static final int AR_CLIENT_TYPE_ALERT21
public static final int AR_CLIENT_TYPE_APPROVAL 7
public static final int AR_CLIENT_TYPE_CACHE15
public static final int AR_CLIENT_TYPE_CHANGE_ID4009
public static final int AR_CLIENT_TYPE_CHANGE_SEL   4008
public static final int AR_CLIENT_TYPE_DISPATCHER   4001
public static final int AR_CLIENT_TYPE_DIST 16
public static final int AR_CLIENT_TYPE_DRIVER   4000
public static final int AR_CLIENT_TYPE_DSO  5
public static final int AR_CLIENT_TYPE_EIE  13
public static final int AR_CLIENT_TYPE_END_OF_PRODUCT   3999
public static final int AR_CLIENT_TYPE_END_OF_RESERVED_RANGE5000
public static final int AR_CLIENT_TYPE_FLASHBOARDS  11
public static final int AR_CLIENT_TYPE_FLASHBOARDS_MID_TIER 12
public static final int AR_CLIENT_TYPE_HELP 4002
public static final int AR_CLIENT_TYPE_IMPORT_CMD   19
public static final int AR_CLIENT_TYPE_JANITOR  4003
public static final int AR_CLIENT_TYPE_MAIL 18
public static final int AR_CLIENT_TYPE_MAIL_DAEMON  22
public static final int AR_CLIENT_TYPE_MENU 4004
public static final int AR_CLIENT_TYPE_MID_TIER 9
public static final int AR_CLIENT_TYPE_ODBC 6
public static final int AR_CLIENT_TYPE_PALM_PILOT   10
public static final int AR_CLIENT_TYPE_PRE_50   1
public static final int AR_CLIENT_TYPE_RELOAD   14
public static final int AR_CLIENT_TYPE_REPORT_PLUGIN20
public static final int AR_CLIENT_TYPE_RUN_MACRO17
public static final int AR_CLIENT_TYPE_SIM_PUBLISHING_SERVER28
public static final int AR_CLIENT_TYPE_SIM_SME  29
public static final int AR_CLIENT_TYPE_SQLED4007
public static final int AR_CLIENT_TYPE_STRUCT   4005
public static final int AR_CLIENT_TYPE_TEXT 4006
public static final int AR_CLIENT_TYPE_UNKNOWN  0
public static final int AR_CLIENT_TYPE_UNPRODUCTIZED_START  4000
public static final int AR_CLIENT_TYPE_WAT  2
public static final int AR_CLIENT_TYPE_WEB_SERVER   8
public static final int AR_CLIENT_TYPE_WEBSERVICE   34
public static final int AR_CLIENT_TYPE_WIP  4
public static final int AR_CLIENT_TYPE_WUT  3




-John




On Aug 13, 2012, at 3:47 PM, Joe Martin D'Souza  wrote:

That's what I was thinking too as most of the lower client types were already 
exhausted before WS was even available as a client type.

One easy way to confirm whether it is 8 or 34 is to check the ar.h file that 
gets bundled with the AR API's if installed..

This file will have a list of all client type variables with its numbers in the 
body of that header file.. I do not have it handy right now or I would check it 
for you guys.. This file is how I check what a client type value should be 
usually when coding and I am not sure through memory what it is or may be..

But I think I agree with Fred that it could probably be 34 and not 8 as those 
low numbers were taken well before WS was a reality as far as the ARS is 
concerned..

Joe

-Original Message- From: Mueller, Doug
Sent: Monday, August 13, 2012 2:08 PM Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: How to check Remedy Logins that are using Web Service

Fred,

Well, the code that the engineer looked up for me indicated 8.

Now, maybe they looked up something wrong and it is 34.

EITHER WAY, it is different for Web Services and interactive mid-tier traffic.

I did think it was odd to be 8 since 8 was originally the client-type of an 
earlier
incarnation of the web support (the "waserver" for the old timers on the list).

So, it may be 8, it may be 34.  The key is that now that you kno