Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Moellmer, Matthew
Got past this… it looks like the 7.5 dll was copied over to the 8.1 server. As 
soon as I replaced it with 8.1 things were fine.

Thanks all for the ideas!

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Danny Kellett
Sent: Tuesday, May 21, 2013 1:27 PM
To: arslist@ARSLIST.ORG
Subject: Re: Plugin Fail/Wont load 8.1

**
Matthew,

Include double quotes before the D and at the end of the line

Regards
Danny

On 21 May 2013, at 13:46, "Moellmer, Matthew" 
mailto:matthew.moell...@53.com>> wrote:
**
Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
that will not load. I have verified the path and the file does exist.


-  I have commented out the original line in ar.cfg and created a new 
one in case I had a typo, same problem.

-  I have copied the dll from a working server, same problem

*/UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
Software\ARSystem\areahub.dll

Matthew Moellmer
Remedy Applications Development
FTB


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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Danny Kellett
Matthew,

Include double quotes before the D and at the end of the line

Regards
Danny

On 21 May 2013, at 13:46, "Moellmer, Matthew"  wrote:

> **
> Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
> that will not load. I have verified the path and the file does exist.
>  
> -  I have commented out the original line in ar.cfg and created a new 
> one in case I had a typo, same problem.
> -  I have copied the dll from a working server, same problem
>  
> */UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
> Software\ARSystem\areahub.dll
>  
> Matthew Moellmer
> Remedy Applications Development
> FTB
>  
> This e-mail transmission contains information that is confidential and may be 
> privileged.
> It is intended only for the addressee(s) named above. If you receive this 
> e-mail in error,
> please do not read, copy or disseminate it in any manner.  If you are not the 
> intended 
> recipient, any disclosure, copying, distribution or use of the contents of 
> this information
> is prohibited. Please reply to the message immediately by informing the 
> sender that the 
> message was misdirected. After replying, please erase it from your computer 
> system. Your 
> assistance in correcting this error is appreciated.
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Ashtaputre, Anay
Hello Matthew,

Your ar.cfg file should look like this, considering you are trying to use 2 
LDAP Servers -
***
Plugin: "C:\Program Files\BMC Software\ARS\ARSystem\arealdap\areahub.dll"

Plugin-Path: "C:\Program Files\BMC Software\ARS\ARSystem\arealdap"

AREA-Hub-Plugin: "C:\Program Files\BMC 
Software\ARS\ARSystem\arealdap\arealdap.dll"
AREA-Hub-Plugin: "C:\Program Files\BMC 
Software\ARS\ARSystem\arealdap\arealdap.dll"
***

Make sure you have Plugin logs enabled with Log level All. Restart the service 
to see Plugins loading from Startup..


Thanks
Anay..

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Moellmer, Matthew
Sent: Tuesday, May 21, 2013 6:17 PM
To: arslist@ARSLIST.ORG
Subject: Plugin Fail/Wont load 8.1

**
Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
that will not load. I have verified the path and the file does exist.


-  I have commented out the original line in ar.cfg and created a new 
one in case I had a typo, same problem.

-  I have copied the dll from a working server, same problem

*/UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
Software\ARSystem\areahub.dll

Matthew Moellmer
Remedy Applications Development
FTB


This e-mail transmission contains information that is confidential and may be 
privileged.
It is intended only for the addressee(s) named above. If you receive this 
e-mail in error,
please do not read, copy or disseminate it in any manner.  If you are not the 
intended
recipient, any disclosure, copying, distribution or use of the contents of this 
information
is prohibited. Please reply to the message immediately by informing the sender 
that the
message was misdirected. After replying, please erase it from your computer 
system. Your
assistance in correcting this error is appreciated.
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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Grooms, Frederick W
Check your config (ar.cfg)
When using the hub you only list areahub in the plugin lines (the arealdap is 
listed in an AREA-Hub-Plugin line)

i.e.  Instead of having:   
Plugin: {path}arealdap.dll

You would have:   
Plugin: {path}areahub.dll   
AREA-Hub-Plugin: {path}MYarealdap.dll   
AREA-Hub-Plugin: {path}arealdap.dll   

Areahub is only needed when you have your own arealdap plugin

Fred

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Tuesday, May 21, 2013 9:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Plugin Fail/Wont load 8.1

** 
Matthew,
You will want to re-read (or read for the first time maybe) the documentation 
regarding using the hub...you can only load one area plugin at a time (in this 
case, you want to load the hub), and then allow the hub to load the 
othersthat MAY be your problem...not sure though.

-Original Message-
On Tue, May 21, 2013 at 7:57 AM, Moellmer, Matthew  wrote:
** 
Yes, areadldap.dll is also there. 

-Original Message- 
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Tuesday, May 21, 2013 9:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Plugin Fail/Wont load 8.1
 
** 
Matthew,
Do you by chance also have the arealdap.dll in your plugin lines?
 
-Original Message-
On Tue, May 21, 2013 at 6:46 AM, Moellmer, Matthew  wrote:
** 
Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
that will not load. I have verified the path and the file does exist. 
 
-  I have commented out the original line in ar.cfg and created a new 
one in case I had a typo, same problem. 
-  I have copied the dll from a working server, same problem
 
*/UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
Software\ARSystem\areahub.dll
 
Matthew Moellmer
Remedy Applications Development
FTB

 

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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Longwing, Lj
Matthew,
You will want to re-read (or read for the first time maybe) the
documentation regarding using the hub...you can only load one area plugin
at a time (in this case, you want to load the hub), and then allow the hub
to load the othersthat MAY be your problem...not sure though.


On Tue, May 21, 2013 at 7:57 AM, Moellmer, Matthew
wrote:

> **
>
> Yes, areadldap.dll is also there. 
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Longwing, Lj
> *Sent:* Tuesday, May 21, 2013 9:26 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Plugin Fail/Wont load 8.1
>
> ** **
>
> ** 
>
> Matthew,
>
> Do you by chance also have the arealdap.dll in your plugin lines?
>
> ** **
>
> On Tue, May 21, 2013 at 6:46 AM, Moellmer, Matthew <
> matthew.moell...@53.com> wrote:
>
> ** 
>
> Seeing an odd issue wondering if anyone can offer assistance? I have a
> plugin that will not load. I have verified the path and the file does
> exist. 
>
>  
>
> -  I have commented out the original line in ar.cfg and created a
> new one in case I had a typo, same problem. 
>
> -  I have copied the dll from a working server, same problem
>
>  
>
> */UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC
> Software\ARSystem\areahub.dll
>
>  
>
> *Matthew Moellmer*
>
> *Remedy Applications Development*
>
> *FTB*
>
>  
>
> This e-mail transmission contains information that is confidential and may
> be privileged.
> It is intended only for the addressee(s) named above. If you receive this
> e-mail in error,
> please do not read, copy or disseminate it in any manner.  If you are not
> the intended
> recipient, any disclosure, copying, distribution or use of the contents of
> this information
> is prohibited. Please reply to the message immediately by informing the
> sender that the
> message was misdirected. After replying, please erase it from your
> computer system. Your
> assistance in correcting this error is appreciated.
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
>
> ** **
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_ 
>
> This e-mail transmission contains information that is confidential and may
> be privileged.
> It is intended only for the addressee(s) named above. If you receive this
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> computer system. Your
> assistance in correcting this error is appreciated.
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Parekar, Rahul
The best what you can do is comment the arplugin.exe line in armonitor.cfg. 
Restart the AR server service, then start the arplugin.exe from command prompt 
manually.
To start arplugin.exe manually copy the complete line from armonitor.cfg to 
command prompt and start it.

It should give you hint if any of the .dll file is missing.

Regards,
Rahul

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Tuesday, 21 May 2013 6:56 PM
To: arslist@ARSLIST.ORG
Subject: Re: Plugin Fail/Wont load 8.1

**
Matthew,
Do you by chance also have the arealdap.dll in your plugin lines?

On Tue, May 21, 2013 at 6:46 AM, Moellmer, Matthew 
mailto:matthew.moell...@53.com>> wrote:
**
Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
that will not load. I have verified the path and the file does exist.


-  I have commented out the original line in ar.cfg and created a new 
one in case I had a typo, same problem.

-  I have copied the dll from a working server, same problem

*/UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
Software\ARSystem\areahub.dll

Matthew Moellmer
Remedy Applications Development
FTB


This e-mail transmission contains information that is confidential and may be 
privileged.
It is intended only for the addressee(s) named above. If you receive this 
e-mail in error,
please do not read, copy or disseminate it in any manner.  If you are not the 
intended
recipient, any disclosure, copying, distribution or use of the contents of this 
information
is prohibited. Please reply to the message immediately by informing the sender 
that the
message was misdirected. After replying, please erase it from your computer 
system. Your
assistance in correcting this error is appreciated.
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Moellmer, Matthew
Yes, areadldap.dll is also there.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Tuesday, May 21, 2013 9:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: Plugin Fail/Wont load 8.1

**
Matthew,
Do you by chance also have the arealdap.dll in your plugin lines?

On Tue, May 21, 2013 at 6:46 AM, Moellmer, Matthew 
mailto:matthew.moell...@53.com>> wrote:
**
Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
that will not load. I have verified the path and the file does exist.


-  I have commented out the original line in ar.cfg and created a new 
one in case I had a typo, same problem.

-  I have copied the dll from a working server, same problem

*/UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
Software\ARSystem\areahub.dll

Matthew Moellmer
Remedy Applications Development
FTB


This e-mail transmission contains information that is confidential and may be 
privileged.
It is intended only for the addressee(s) named above. If you receive this 
e-mail in error,
please do not read, copy or disseminate it in any manner.  If you are not the 
intended
recipient, any disclosure, copying, distribution or use of the contents of this 
information
is prohibited. Please reply to the message immediately by informing the sender 
that the
message was misdirected. After replying, please erase it from your computer 
system. Your
assistance in correcting this error is appreciated.
_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_
This e-mail transmission contains information that is confidential and may be 
privileged.
It is intended only for the addressee(s) named above. If you receive this 
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assistance in correcting this error is appreciated.




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Re: Plugin Fail/Wont load 8.1

2013-05-21 Thread Longwing, Lj
Matthew,
Do you by chance also have the arealdap.dll in your plugin lines?


On Tue, May 21, 2013 at 6:46 AM, Moellmer, Matthew
wrote:

> **
>
> Seeing an odd issue wondering if anyone can offer assistance? I have a
> plugin that will not load. I have verified the path and the file does
> exist. 
>
> ** **
>
> **-  **I have commented out the original line in ar.cfg and
> created a new one in case I had a typo, same problem. 
>
> **-  **I have copied the dll from a working server, same problem**
> **
>
> ** **
>
> */UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC
> Software\ARSystem\areahub.dll
>
> ** **
>
> *Matthew Moellmer*
>
> *Remedy Applications Development*
>
> *FTB*
>
> ** **
>
> This e-mail transmission contains information that is confidential and may
> be privileged.
> It is intended only for the addressee(s) named above. If you receive this
> e-mail in error,
> please do not read, copy or disseminate it in any manner.  If you are not
> the intended
> recipient, any disclosure, copying, distribution or use of the contents of
> this information
> is prohibited. Please reply to the message immediately by informing the
> sender that the
> message was misdirected. After replying, please erase it from your
> computer system. Your
> assistance in correcting this error is appreciated.
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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Plugin Fail/Wont load 8.1

2013-05-21 Thread Moellmer, Matthew
Seeing an odd issue wondering if anyone can offer assistance? I have a plugin 
that will not load. I have verified the path and the file does exist.


-  I have commented out the original line in ar.cfg and created a new 
one in case I had a typo, same problem.

-  I have copied the dll from a working server, same problem

*/UNKNOWN Plug-In Failed to Load: D:\Program Files\BMC 
Software\ARSystem\areahub.dll

Matthew Moellmer
Remedy Applications Development
FTB

This e-mail transmission contains information that is confidential and may be 
privileged.
It is intended only for the addressee(s) named above. If you receive this 
e-mail in error,
please do not read, copy or disseminate it in any manner.  If you are not the 
intended 
recipient, any disclosure, copying, distribution or use of the contents of this 
information
is prohibited. Please reply to the message immediately by informing the sender 
that the 
message was misdirected. After replying, please erase it from your computer 
system. Your 
assistance in correcting this error is appreciated.




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