Re: Question: Overview Console - ITSM 7 - Patch 6
I'm wondering something. Updated to ITSM patch 6. Now in Overview Console... Unassigned view doesn't bring up anything. I have 8 unassigned incidents, but when I check the Overview console, the unassigned doesn't show up. This happens to all support users. Anyone else with this issue? On Mar 5, 4:13 pm, T. Dee [EMAIL PROTECTED] wrote: H - thanks - I thought it was a defect. Oh well. Ty On 3/5/08, Howard Richter [EMAIL PROTECTED] wrote: ** I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are missing some assigments as well. I guess they still have not fixed it. hbr On Wed, Mar 5, 2008 at 2:23 PM, T. Dee [EMAIL PROTECTED] wrote: Has anyone experienced issues with the Overview Console? When I go into the Overview Console I see Tasks that are NOT Assigned to me, as well I don't belong to any of the Groups of the Tasks that are showing. Odd behaviour. ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) __Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org Platinum Sponsor:www.rmsportal.comARSlist: Where the Answers Are- Hide quoted text - - Show quoted text - ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Question: Overview Console - ITSM 7 - Patch 6
Has anyone experienced issues with the Overview Console? When I go into the Overview Console I see Tasks that are NOT Assigned to me, as well I don't belong to any of the Groups of the Tasks that are showing. Odd behaviour. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Overview Console - ITSM 7 - Patch 6
I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are missing some assigments as well. I guess they still have not fixed it. hbr On Wed, Mar 5, 2008 at 2:23 PM, T. Dee [EMAIL PROTECTED] wrote: Has anyone experienced issues with the Overview Console? When I go into the Overview Console I see Tasks that are NOT Assigned to me, as well I don't belong to any of the Groups of the Tasks that are showing. Odd behaviour. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: Question: Overview Console - ITSM 7 - Patch 6
H - thanks - I thought it was a defect. Oh well. Ty On 3/5/08, Howard Richter [EMAIL PROTECTED] wrote: ** I opened up that bug on patch 7.0.0 patch 2. Also check and see if you are missing some assigments as well. I guess they still have not fixed it. hbr On Wed, Mar 5, 2008 at 2:23 PM, T. Dee [EMAIL PROTECTED] wrote: Has anyone experienced issues with the Overview Console? When I go into the Overview Console I see Tasks that are NOT Assigned to me, as well I don't belong to any of the Groups of the Tasks that are showing. Odd behaviour. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/masterresume20(2) __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
