Hi All, I'm looking at upgrading our midtier to a more recent patch level (currently 7.5 P3) to fix an issue related to some users' time zones and am seeing a change in behavior. In P3 or earlier, on the home page, the Quick Links section comes up very quickly after logging in. In P4 or later, when hitting it for the first time, the home page loads fine, but the Quick Links section remains blank for a while, apparently while the MT does some sort of caching. I see similar behavior in the navigator portion on the left for pages like the Incident Management Console and the Help Desk form.
Does anyone know why there is this change in behavior, and how to fix it? I don't think I can upgrade with that type of behavior. Waiting for pages to compile the first time is one thing - users are "used" to that, waiting even longer for the Quick Links to compile adds more insult to injury... I apologize if this has been addressed before. I went to search the archives but was unable to connect to the web server (connection reset). Thanks, Lyle Taylor NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
