Re: query help
Thank you Doug. The Vendor form is using ARSYS.ARDBC.LDAP plugin; and it was
created by a partner.
Thank you for pointing me in the right direction.
Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Thursday, March 01, 2012 6:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Marcelo,
The key topic here is that you are saying the form is a VENDOR FORM.
Being a vendor form, the AR System passes the qualification criteria on to the
plugin code that was written. That code is responsible for performing the
query and doing the processing.
So, the question is Does that code have logic that supports the NOT
operation?
Is this a vendor form supplied by BMC or one that a partner has written, or one
that your company has written?
Once you determine that, then you know where to go to get the answer about
whether the code supports the NOT operation.
As you can see, the operation and the syntax does indeed work (all permutations
of the syntax as any parenthesis are extra in this simple query) when you are
going to a regular form. That is because the NOT operation is fully supported
for regular and view forms by the AR System server.
What you will find in this situation (OK, I am only 99.9548694% sure that this
is what you will find) is that the code of the vendor form does not support
the NOT operation at all or is not doing something correctly for it in the
case of this query.
I hope this helps point things in the right direction,
Doug Mueller
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 3:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Tried NOT ('field1' LIKE %/%) --no go
Tried (NOT ('field1' LIKE %/%)) -- no go
I'll expand on my request a little.
I have a vendor form reading active directory thru LDAP. One of the user's
attributes is 'physicalDeliveryOfficeName' , some users have the value in this
field as ABC/123 or ABC or AAA-123\123. On this field, I only want to extract
what is to the left of the /.
Therefore, I used the string:
SUBSTR($physicalDeliveryOfficeName$, 0, STRSTR($physicalDeliveryOfficeName$,
/) - 1)
This query works fine, except when there is no / , then I don't get that
record.
Thanks everyone.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Thursday, March 01, 2012 4:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Try it like this NOT ('field1' LIKE %/%)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Thanks Axton. I've not used NOT before.
Your example does work querying the incident form, etc. But does not work on my
vendor form (I said view form before, that's incorrect, my fault). Also
'field1' is a character field...
'field1' LIKE %/% -- works and returns the expected results. But I want the
opposite.
NOT 'field1' LIKE %/% -- no entries are returned.
Anything else I could try?
Thanks - Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, March 01, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
NOT 'field1' LIKE %/%
On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote:
**
I've drawn a blank.. need help creating a query.
I have a field (field1) on a view form that I want to search for all
records that do not contain symbol / (forward slash).
Example of data in field:
ABC/123
ABB
ABC/345
DEF/555
DEF
XY
I only need the query to return ABB, DEF, XY.
I can do 'field1' LIKE %/% ---but how do I do the opposite?
I've tried: 'field1' != %/% ---this does not work.
Thanks for the help,
Marcelo
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
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Re: query help
Here is a way I have seen it done by some SQL generators:
('field1' like %/%) = FALSE
Fluxman
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: 03/01/2012 4:21 PM
To: arslist@ARSLIST.ORG
Subject: query help
**
I've drawn a blank.. need help creating a query.
I have a field (field1) on a view form that I want to search for all records
that do not contain symbol / (forward slash).
Example of data in field:
ABC/123
ABB
ABC/345
DEF/555
DEF
XY
I only need the query to return ABB, DEF, XY.
I can do 'field1' LIKE %/%---but how do I do the opposite?
I've tried: 'field1' != %/% ---this does not work.
Thanks for the help,
Marcelo
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
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Re: query help
NOT ‘field1’ LIKE “%/%” On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote: ** I’ve drawn a blank.. need help creating a query. I have a field (field1) on a view form that I want to search for all records that do not contain symbol “/” (forward slash). Example of data in field: ABC/123 ABB ABC/345 DEF/555 DEF XY I only need the query to return ABB, DEF, XY. I can do ‘field1’ LIKE “%/%” ---but how do I do the opposite? I’ve tried: 'field1' != %/% ---this does not work. Thanks for the help, Marcelo _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: query help
Thanks Axton. I've not used NOT before. Your example does work querying the incident form, etc. But does not work on my vendor form (I said view form before, that's incorrect, my fault). Also 'field1' is a character field... 'field1' LIKE %/% -- works and returns the expected results. But I want the opposite. NOT 'field1' LIKE %/% -- no entries are returned. Anything else I could try? Thanks - Marcelo -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Sent: Thursday, March 01, 2012 3:24 PM To: arslist@ARSLIST.ORG Subject: Re: query help NOT 'field1' LIKE %/% On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote: ** I've drawn a blank.. need help creating a query. I have a field (field1) on a view form that I want to search for all records that do not contain symbol / (forward slash). Example of data in field: ABC/123 ABB ABC/345 DEF/555 DEF XY I only need the query to return ABB, DEF, XY. I can do 'field1' LIKE %/% ---but how do I do the opposite? I've tried: 'field1' != %/% ---this does not work. Thanks for the help, Marcelo _attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: query help
Try it like this NOT ('field1' LIKE %/%)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Thanks Axton. I've not used NOT before.
Your example does work querying the incident form, etc. But does not work on my
vendor form (I said view form before, that's incorrect, my fault). Also
'field1' is a character field...
'field1' LIKE %/% -- works and returns the expected results. But I want the
opposite.
NOT 'field1' LIKE %/% -- no entries are returned.
Anything else I could try?
Thanks - Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, March 01, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
NOT 'field1' LIKE %/%
On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote:
**
I've drawn a blank.. need help creating a query.
I have a field (field1) on a view form that I want to search for all
records that do not contain symbol / (forward slash).
Example of data in field:
ABC/123
ABB
ABC/345
DEF/555
DEF
XY
I only need the query to return ABB, DEF, XY.
I can do 'field1' LIKE %/% ---but how do I do the opposite?
I've tried: 'field1' != %/% ---this does not work.
Thanks for the help,
Marcelo
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12
www.wwrug12.com ARSList: Where the Answers Are
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12
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Re: query help
Are your parentheses correct?
(NOT('Field1' LIKE %/%)
Thanks,
Elmo Gentry
Remedy Developer
HP Enterprise Services
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 5:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Thanks Axton. I've not used NOT before.
Your example does work querying the incident form, etc. But does not work on my
vendor form (I said view form before, that's incorrect, my fault). Also
'field1' is a character field...
'field1' LIKE %/% -- works and returns the expected results. But I want the
opposite.
NOT 'field1' LIKE %/% -- no entries are returned.
Anything else I could try?
Thanks - Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, March 01, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
NOT 'field1' LIKE %/%
On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote:
**
I've drawn a blank.. need help creating a query.
I have a field (field1) on a view form that I want to search for all records
that do not contain symbol / (forward slash).
Example of data in field:
ABC/123
ABB
ABC/345
DEF/555
DEF
XY
I only need the query to return ABB, DEF, XY.
I can do 'field1' LIKE %/% ---but how do I do the opposite?
I've tried: 'field1' != %/% ---this does not work.
Thanks for the help,
Marcelo
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
___
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attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: query help
Tried NOT ('field1' LIKE %/%) --no go
Tried (NOT ('field1' LIKE %/%)) -- no go
I'll expand on my request a little.
I have a vendor form reading active directory thru LDAP. One of the user's
attributes is 'physicalDeliveryOfficeName' , some users have the value in this
field as ABC/123 or ABC or AAA-123\123. On this field, I only want to extract
what is to the left of the /.
Therefore, I used the string:
SUBSTR($physicalDeliveryOfficeName$, 0, STRSTR($physicalDeliveryOfficeName$,
/) - 1)
This query works fine, except when there is no / , then I don't get that
record.
Thanks everyone.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Thursday, March 01, 2012 4:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Try it like this NOT ('field1' LIKE %/%)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Thanks Axton. I've not used NOT before.
Your example does work querying the incident form, etc. But does not work on my
vendor form (I said view form before, that's incorrect, my fault). Also
'field1' is a character field...
'field1' LIKE %/% -- works and returns the expected results. But I want the
opposite.
NOT 'field1' LIKE %/% -- no entries are returned.
Anything else I could try?
Thanks - Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, March 01, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
NOT 'field1' LIKE %/%
On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote:
**
I've drawn a blank.. need help creating a query.
I have a field (field1) on a view form that I want to search for all
records that do not contain symbol / (forward slash).
Example of data in field:
ABC/123
ABB
ABC/345
DEF/555
DEF
XY
I only need the query to return ABB, DEF, XY.
I can do 'field1' LIKE %/% ---but how do I do the opposite?
I've tried: 'field1' != %/% ---this does not work.
Thanks for the help,
Marcelo
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12
www.wwrug12.com ARSList: Where the Answers Are
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12
www.wwrug12.com ARSList: Where the Answers Are
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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___
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Re: query help
Marcelo,
The key topic here is that you are saying the form is a VENDOR FORM.
Being a vendor form, the AR System passes the qualification criteria on to the
plugin code that was written. That code is responsible for performing the
query and doing the processing.
So, the question is Does that code have logic that supports the NOT
operation?
Is this a vendor form supplied by BMC or one that a partner has written, or one
that your company has written?
Once you determine that, then you know where to go to get the answer about
whether the code supports the NOT operation.
As you can see, the operation and the syntax does indeed work (all permutations
of the syntax as any parenthesis are extra in this simple query) when you are
going to a regular form. That is because the NOT operation is fully supported
for regular and view forms by the AR System server.
What you will find in this situation (OK, I am only 99.9548694% sure that this
is what you will find) is that the code of the vendor form does not support
the NOT operation at all or is not doing something correctly for it in the
case of this query.
I hope this helps point things in the right direction,
Doug Mueller
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 3:13 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Tried NOT ('field1' LIKE %/%) --no go
Tried (NOT ('field1' LIKE %/%)) -- no go
I'll expand on my request a little.
I have a vendor form reading active directory thru LDAP. One of the user's
attributes is 'physicalDeliveryOfficeName' , some users have the value in this
field as ABC/123 or ABC or AAA-123\123. On this field, I only want to extract
what is to the left of the /.
Therefore, I used the string:
SUBSTR($physicalDeliveryOfficeName$, 0, STRSTR($physicalDeliveryOfficeName$,
/) - 1)
This query works fine, except when there is no / , then I don't get that
record.
Thanks everyone.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris
Sent: Thursday, March 01, 2012 4:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Try it like this NOT ('field1' LIKE %/%)
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Thursday, March 01, 2012 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
Thanks Axton. I've not used NOT before.
Your example does work querying the incident form, etc. But does not work on my
vendor form (I said view form before, that's incorrect, my fault). Also
'field1' is a character field...
'field1' LIKE %/% -- works and returns the expected results. But I want the
opposite.
NOT 'field1' LIKE %/% -- no entries are returned.
Anything else I could try?
Thanks - Marcelo
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Thursday, March 01, 2012 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: query help
NOT 'field1' LIKE %/%
On Thu, Mar 1, 2012 at 3:21 PM, Martinez, Marcelo A marc...@cpchem.com wrote:
**
I've drawn a blank.. need help creating a query.
I have a field (field1) on a view form that I want to search for all
records that do not contain symbol / (forward slash).
Example of data in field:
ABC/123
ABB
ABC/345
DEF/555
DEF
XY
I only need the query to return ABB, DEF, XY.
I can do 'field1' LIKE %/% ---but how do I do the opposite?
I've tried: 'field1' != %/% ---this does not work.
Thanks for the help,
Marcelo
_attend WWRUG12 www.wwrug.com ARSlist: Where the Answers Are_
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12
www.wwrug12.com ARSList: Where the Answers Are
___
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www.wwrug12.com ARSList: Where the Answers Are
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