Save button is hiding

2009-09-01 Thread nsachin
Hello Listers,

I am facing a strange issue with one of the user.Whenever the user performs
a search on a form,the Save button hides.This is happening only a particular
machine.If I logs with that user account on another machine then the Save
button appears correctly.

I have checked the workflow logs,user preference.But nothing seems to solve
this strange issue.:confused:

Please help on this.

Regards,
Sachin
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Re: Save button is hiding

2009-09-01 Thread Nick Lloyd
Sachin,


Is this occurring via mid-tier access? 

Or 

thick client? (Have you deleted the form cache in the client directory for that 
form on the computer giving this result?)

What server version?

Regards,

Nick



-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of nsachin
Sent: Tuesday, September 01, 2009 4:29 PM
To: arslist@ARSLIST.ORG
Subject: [ARSLIST] Save button is hiding

Hello Listers,

I am facing a strange issue with one of the user.Whenever the user performs
a search on a form,the Save button hides.This is happening only a particular
machine.If I logs with that user account on another machine then the Save
button appears correctly.

I have checked the workflow logs,user preference.But nothing seems to solve
this strange issue.:confused:

Please help on this.

Regards,
Sachin
-- 
View this message in context: 
http://n2.nabble.com/Save-button-is-hiding-tp3558653p3558653.html
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Re: Save button is hiding

2009-09-01 Thread nsachin
Nick,

The issue is occuring only on thick client.It's working fine via mid-tier
access.

I have deleted the form cache (*.arf and *.arv files ) in the client
directory.Still,the issue is occuring.

Regards,
Sachin


Nick Lloyd wrote:
 
 Sachin,
 
 
 Is this occurring via mid-tier access? 
 
 Or 
 
 thick client? (Have you deleted the form cache in the client directory for
 that form on the computer giving this result?)
 
 What server version?
 
 Regards,
 
 Nick
 
 
 
 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of nsachin
 Sent: Tuesday, September 01, 2009 4:29 PM
 To: arslist@ARSLIST.ORG
 Subject: [ARSLIST] Save button is hiding
 
 Hello Listers,
 
 I am facing a strange issue with one of the user.Whenever the user
 performs
 a search on a form,the Save button hides.This is happening only a
 particular
 machine.If I logs with that user account on another machine then the Save
 button appears correctly.
 
 I have checked the workflow logs,user preference.But nothing seems to
 solve
 this strange issue.:confused:
 
 Please help on this.
 
 Regards,
 Sachin
 -- 
 View this message in context:
 http://n2.nabble.com/Save-button-is-hiding-tp3558653p3558653.html
 Sent from the ARS (Action Request System) mailing list archive at
 Nabble.com.
 
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Re: Save button is hiding

2009-09-01 Thread DCI Remedy
Does the user have a customized view?  I can't recall if they are stored as
arf or arv.  All else fails, reinstall the WUT, to the most current patch
level if not already.

Ed

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of nsachin
Sent: Tuesday, September 01, 2009 2:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Save button is hiding

Nick,

The issue is occuring only on thick client.It's working fine via mid-tier
access.

I have deleted the form cache (*.arf and *.arv files ) in the client
directory.Still,the issue is occuring.

Regards,
Sachin


Nick Lloyd wrote:
 
 Sachin,
 
 
 Is this occurring via mid-tier access? 
 
 Or 
 
 thick client? (Have you deleted the form cache in the client directory for
 that form on the computer giving this result?)
 
 What server version?
 
 Regards,
 
 Nick
 
 
 
 -Original Message-
 From: Action Request System discussion list(ARSList)
 [mailto:arsl...@arslist.org] On Behalf Of nsachin
 Sent: Tuesday, September 01, 2009 4:29 PM
 To: arslist@ARSLIST.ORG
 Subject: [ARSLIST] Save button is hiding
 
 Hello Listers,
 
 I am facing a strange issue with one of the user.Whenever the user
 performs
 a search on a form,the Save button hides.This is happening only a
 particular
 machine.If I logs with that user account on another machine then the Save
 button appears correctly.
 
 I have checked the workflow logs,user preference.But nothing seems to
 solve
 this strange issue.:confused:
 
 Please help on this.
 
 Regards,
 Sachin
 -- 
 View this message in context:
 http://n2.nabble.com/Save-button-is-hiding-tp3558653p3558653.html
 Sent from the ARS (Action Request System) mailing list archive at
 Nabble.com.
 


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Re: Save button is hiding

2009-09-01 Thread Brittain, Mark
Sachin,

Have you checked the version and patch on the machine. I have seen entire forms 
blank when the user was using an earlier patch. Easy thing to overlook.

Mark

-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of nsachin
Sent: Tuesday, September 01, 2009 2:29 AM
To: arslist@ARSLIST.ORG
Subject: Save button is hiding

Hello Listers,

I am facing a strange issue with one of the user.Whenever the user performs
a search on a form,the Save button hides.This is happening only a particular
machine.If I logs with that user account on another machine then the Save
button appears correctly.

I have checked the workflow logs,user preference.But nothing seems to solve
this strange issue.:confused:

Please help on this.

Regards,
Sachin
--
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http://n2.nabble.com/Save-button-is-hiding-tp3558653p3558653.html
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Re: Save button is hiding

2009-09-01 Thread LJ Longwing
Is it happening for ALL users on that machine or just one? 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of nsachin
Sent: Tuesday, September 01, 2009 12:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Save button is hiding

Nick,

The issue is occuring only on thick client.It's working fine via mid-tier
access.

I have deleted the form cache (*.arf and *.arv files ) in the client
directory.Still,the issue is occuring.

Regards,
Sachin


Nick Lloyd wrote:
 
 Sachin,
 
 
 Is this occurring via mid-tier access? 
 
 Or
 
 thick client? (Have you deleted the form cache in the client directory 
 for that form on the computer giving this result?)
 
 What server version?
 
 Regards,
 
 Nick
 
 
 
 -Original Message-
 From: Action Request System discussion list(ARSList) 
 [mailto:arsl...@arslist.org] On Behalf Of nsachin
 Sent: Tuesday, September 01, 2009 4:29 PM
 To: arslist@ARSLIST.ORG
 Subject: [ARSLIST] Save button is hiding
 
 Hello Listers,
 
 I am facing a strange issue with one of the user.Whenever the user 
 performs a search on a form,the Save button hides.This is happening 
 only a particular machine.If I logs with that user account on another 
 machine then the Save button appears correctly.
 
 I have checked the workflow logs,user preference.But nothing seems to 
 solve this strange issue.:confused:
 
 Please help on this.
 
 Regards,
 Sachin
 --
 View this message in context:
 http://n2.nabble.com/Save-button-is-hiding-tp3558653p3558653.html
 Sent from the ARS (Action Request System) mailing list archive at 
 Nabble.com.
 
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