Re: Self Service User Licenses (named or floating)

2012-10-02 Thread Easter, David
Both fixed and floating license options are available when purchasing 
Self-Service end user license entitlement bundles.  Best to contact your BMC 
sales representative or partner to determine what is right for your business.

-David J. Easter
Manager of Product Management, AR System
BSM  Atrium Solutions Management
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.


-Original Message-
From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Monday, October 01, 2012 5:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Self Service User Licenses (named or floating)

One question are they named licenses or floating?

Take care,

Howard

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hocks, Mike (DOT)
Sent: Monday, October 01, 2012 6:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Self Service User Licenses

Awesome...so my self service users will never see any not enough license
error messages... Thanks for the quick reply.

Michael Hocks
(651) 366-4091
mike.ho...@state.mn.us

Sent from my iPhone


On Oct 1, 2012, at 5:21 PM, Easter, David david_eas...@bmc.com wrote:

 Self-service licenses are paper licenses that represent entitlement -
there's no place that you have to enter them.
 
 -David J. Easter
 Manager of Product Management, AR System BSM  Atrium Solutions 
 Management BMC Software, Inc.
  
 The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
 
 -Original Message-
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf Of Mike Hocks
 Sent: Monday, October 01, 2012 3:14 PM
 To: arslist@ARSLIST.ORG
 Subject: Self Service User Licenses
 
 My environment is 7.6.04 in windows w/ sql backend
 
 Where do I adjust the number of concurrent self-service user licenses?  I
have purchased additional self-service license packs and I want to update my
system so we can allow for the additional users (non-support staff) to login
in to self-service and leverage SRM.
 
 Thanks,
 -Mike
 
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Re: Self Service User Licenses (named or floating)

2012-10-01 Thread Howard Richter
One question are they named licenses or floating?

Take care,

Howard

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hocks, Mike (DOT)
Sent: Monday, October 01, 2012 6:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Self Service User Licenses

Awesome...so my self service users will never see any not enough license
error messages... Thanks for the quick reply.

Michael Hocks
(651) 366-4091
mike.ho...@state.mn.us

Sent from my iPhone


On Oct 1, 2012, at 5:21 PM, Easter, David david_eas...@bmc.com wrote:

 Self-service licenses are paper licenses that represent entitlement -
there's no place that you have to enter them.
 
 -David J. Easter
 Manager of Product Management, AR System BSM  Atrium Solutions 
 Management BMC Software, Inc.
  
 The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc.  My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
 
 -Original Message-
 From: Action Request System discussion list(ARSList) 
 [mailto:arslist@ARSLIST.ORG] On Behalf Of Mike Hocks
 Sent: Monday, October 01, 2012 3:14 PM
 To: arslist@ARSLIST.ORG
 Subject: Self Service User Licenses
 
 My environment is 7.6.04 in windows w/ sql backend
 
 Where do I adjust the number of concurrent self-service user licenses?  I
have purchased additional self-service license packs and I want to update my
system so we can allow for the additional users (non-support staff) to login
in to self-service and leverage SRM.
 
 Thanks,
 -Mike
 
 __
 _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
 attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
 
 __
 _ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
 attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are


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