Thread configuration

2013-11-04 Thread Dave Barber
All,

We've just run through an upgrade on a server group from 7.0.1 to 7.1.0
(latest patch of each).

The primary upgrade ran fine.  Secondary seemed to run through fine as
well, until users started logging on this morning, when it went  slow.

Turns out that the 7.1.0 installer amended the thread configuration on the
secondary.

Previous :
Private-RPC-Socket:  390601   1  15
Private-RPC-Socket:  390620   6  35
Private-RPC-Socket:  390625   1  40
Private-RPC-Socket:  390635   6  45

New :
Private-RPC-Socket:  390601   1  15
Private-RPC-Socket:  390620   6  35
Private-RPC-Socket:  390625   1  40
Private-RPC-Socket:  390635   6  45
Private-RPC-Socket: 390620 2 2
Private-RPC-Socket: 390635 2 2

390620 and 390635 were effectively replaced.  Turns out the same thing
happened on our test server group environment, but we never had more than a
couple of users to check on performance.  Commented out the two new lines
and performance returned to normal.

Our production servers are running solaris, and both are running 32 cores.
Which - according to the old theory - means that our thread config is still
incorrect.  Does the min=3xCPUs, max=5xCPUs still count for much?  Is the
calculation based on nn x Number of cores or nn x number of CPUs?

Regards

Dave Barber

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Re: Thread configuration

2013-11-04 Thread LJ LongWing
Dave,
My understanding was 3X for Fast, 5X for List...BOTH are MAX
values...neither are Min values.  The idea is that it's a 'calculated'
maximum for your hardware for optimum performance.  What the minimum should
be is entirely up to your system.  If your system is working will with 6
min and 35/45 max respective...that's good.  I personally like to set the
min to somewhere around 2, then 'let the system run' and see where the
thread counts are at in general, and adjust my min's appropriately.

The idea behind having a min/max is that starting a thread takes time, so
you don't necessarily want to be waiting for that thread to start during
load...so you want your min to be high enough to handle your 'standard'
configuration, but not so high as to have wasted resources.  I have always
considered the max to be a 'to handle overflow' type of setting...you want
to allow your system to grow within certain parameters, but not unlimited.


On Mon, Nov 4, 2013 at 7:55 AM, Dave Barber daddy.bar...@gmail.com wrote:

 **
 All,

 We've just run through an upgrade on a server group from 7.0.1 to 7.1.0
 (latest patch of each).

 The primary upgrade ran fine.  Secondary seemed to run through fine as
 well, until users started logging on this morning, when it went  slow.

 Turns out that the 7.1.0 installer amended the thread configuration on the
 secondary.

 Previous :
 Private-RPC-Socket:  390601   1  15
 Private-RPC-Socket:  390620   6  35
 Private-RPC-Socket:  390625   1  40
 Private-RPC-Socket:  390635   6  45

 New :
 Private-RPC-Socket:  390601   1  15
 Private-RPC-Socket:  390620   6  35
 Private-RPC-Socket:  390625   1  40
 Private-RPC-Socket:  390635   6  45
 Private-RPC-Socket: 390620 2 2
 Private-RPC-Socket: 390635 2 2

 390620 and 390635 were effectively replaced.  Turns out the same thing
 happened on our test server group environment, but we never had more than a
 couple of users to check on performance.  Commented out the two new lines
 and performance returned to normal.

 Our production servers are running solaris, and both are running 32
 cores.  Which - according to the old theory - means that our thread config
 is still incorrect.  Does the min=3xCPUs, max=5xCPUs still count for much?
 Is the calculation based on nn x Number of cores or nn x number of CPUs?

 Regards

 Dave Barber

 _ARSlist: Where the Answers Are and have been for 20 years_

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Re: Thread configuration

2013-11-04 Thread Dave Barber
Many thanks for that.

It was interesting to see how the one working server coped with the load
this morning.  Typically around 600 users per server, the load was all
directed to one  and while it slowed down, it didn't slow down by that
much (opening an incident went from 7 secs to about 12).  I think that our
current configuration (aside from the 7.1.0 thread changes) is probably
sufficient.

Some of our users would question current application performance, but
complaining about systems is what keeps them happy.

Regards

Dave


On 4 November 2013 15:11, LJ LongWing lj.longw...@gmail.com wrote:

 **
 Dave,
 My understanding was 3X for Fast, 5X for List...BOTH are MAX
 values...neither are Min values.  The idea is that it's a 'calculated'
 maximum for your hardware for optimum performance.  What the minimum should
 be is entirely up to your system.  If your system is working will with 6
 min and 35/45 max respective...that's good.  I personally like to set the
 min to somewhere around 2, then 'let the system run' and see where the
 thread counts are at in general, and adjust my min's appropriately.

 The idea behind having a min/max is that starting a thread takes time, so
 you don't necessarily want to be waiting for that thread to start during
 load...so you want your min to be high enough to handle your 'standard'
 configuration, but not so high as to have wasted resources.  I have always
 considered the max to be a 'to handle overflow' type of setting...you want
 to allow your system to grow within certain parameters, but not unlimited.


 On Mon, Nov 4, 2013 at 7:55 AM, Dave Barber daddy.bar...@gmail.comwrote:

 **
 All,

 We've just run through an upgrade on a server group from 7.0.1 to 7.1.0
 (latest patch of each).

 The primary upgrade ran fine.  Secondary seemed to run through fine as
 well, until users started logging on this morning, when it went  slow.

 Turns out that the 7.1.0 installer amended the thread configuration on
 the secondary.

 Previous :
 Private-RPC-Socket:  390601   1  15
 Private-RPC-Socket:  390620   6  35
 Private-RPC-Socket:  390625   1  40
 Private-RPC-Socket:  390635   6  45

 New :
 Private-RPC-Socket:  390601   1  15
 Private-RPC-Socket:  390620   6  35
 Private-RPC-Socket:  390625   1  40
 Private-RPC-Socket:  390635   6  45
 Private-RPC-Socket: 390620 2 2
 Private-RPC-Socket: 390635 2 2

 390620 and 390635 were effectively replaced.  Turns out the same thing
 happened on our test server group environment, but we never had more than a
 couple of users to check on performance.  Commented out the two new lines
 and performance returned to normal.

 Our production servers are running solaris, and both are running 32
 cores.  Which - according to the old theory - means that our thread config
 is still incorrect.  Does the min=3xCPUs, max=5xCPUs still count for much?
 Is the calculation based on nn x Number of cores or nn x number of CPUs?

 Regards

 Dave Barber

 _ARSlist: Where the Answers Are and have been for 20 years_


 _ARSlist: Where the Answers Are and have been for 20 years_

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Re: Java plugin server thread configuration question

2010-10-29 Thread Roys, Eric D
Many thanks to John Baker from Java Systems Solutions for a work-around
to this via modification to the plugin code (see below and I hope I
incorporated it correctly :-). I would still like to know if it is
possible to configure per plugin threads via the pluginsvr.conf
configuration or other mechanism. This is for an ARS 7.5 / 7.6
environment. 

Thanks, 
Eric

Example singleton plugin: 
--

package com.company.samples;

import java.util.List;
import com.bmc.arsys.api.ARException;
import com.bmc.arsys.api.Value;
import com.bmc.arsys.pluginsvr.*;
import com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluggable;
import com.bmc.arsys.pluginsvr.plugins.ARPluggable;
import com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPlugin;
import com.bmc.arsys.pluginsvr.plugins.ARPluginContext;
import com.bmc.arsys.*; 
import org.apache.log4j.Logger;
import com.company.someotherstuff*;

/**
 * A class representing a singletone Plugin service.
 * This will run as a java plugin under the Remedy Java plugin framework
 * as a single instance instead of x instances as defined by arpluginsvr
coreThreads
 *
 * Useful when the plugin calls it's own management mechanism for work
distribution
 * or a poller mechanism that should only be initialized once.
 * 
 */
public class MyPlugin extends ARFilterAPIPlugin {

  // initiate logger
  private static final Logger logger = Logger.getLogger(MyPlugin.class);

  // for our singleton
  private static MyPlugin myplug;
  public MyPlugin() {};
  
  /* Initialize the Remedy plugin */

  public void initialize(ARPluginContext context) throws ARException {

  logger.info(Started plugin init);
  super.initialize(context);
  
  /* check if it's already available, if not it's safe to init the
 code for other stuff to do
  */
  if(myplug == null){
  myplug = getInstance();

  //initialize the stuff we want to run outside of current
thread
  initializeApp(context);
  }
 }

  public void terminate(ARPluginContext context) throws ARException {

  logger.info(Terminating context);

  //cleanup routine here for graceful shutdown

  super.terminate(context);
  }
  
  /* start it (the plugin) */

  public static void main(String[] args) {

  //'cause it's not ultimately useful at this juncture to accept
params at startup...
if(args!= null){
logger.warn(This plugin does not accept command line
messaging...);
}
  }

  /* initialize the meat of the plugin outside of the plugin
initialization thread
 so the init process can complete and we aren't mucking things up
(according to the docs)
  */
  private void initializeApp(ARPluginContext context) throws
ARException{
  
  //class for storing config variables in memory instead of dealing
with an overload of i/o
  ConfigParams cp = new ConfigParams();

  try{
logger.info(calling init...);
cp.initialize(); // load config file parameters into mem
Thread t = new Thread(new Poller()); //thread our poller
mechanism
t.start(); //start the poller

} catch (RuntimeException rte){
   terminate(context);
  } 
  }

  /* we aren't allowing filter api calls to this plugin because the
plugin
 polls remedy asynchronously for all work to process
  */
  
  public ListValue filterAPICall(ARPluginContext context, ListValue
in) throws ARException {
return null;
  }

  /* we aren't allowing event calls to this plugin
  */

  public void onEvent(ARPluginContext context, int arg1) throws
ARException {
//do nothing
  }

  /* get an instance of this plugin */

  private synchronized static MyPlugin getInstance()
{
   if (myplug==null) myplug = new MyPlugin();
   return plug;
}
}


Previous message: 


Is it possible to configure individual plugins within a plugin server to
use 
their own configuration for threads? 
I.E. if there are multiple plugins within pluginsvr_config.xml, can each
have 
their own designated number of threads or is it only possible that each
uses 
the numCoreThreads setting for the overall plugin server? If they need
to be 
different from the numCoreThreads designated by the pluginserver, is
there any 
way to handle outside of running under a different plugin server
instance, and 
if not, can multiple plugin servers be run on the same server with a
single 
instance of Remedy?

(see below for example plugin server config)

Thanks in advance for any thoughts on this... 
Kind Regards, 
 
Eric Roys
GSSI
Verizon Business


Example plugin server config file... 

pluginsvr_config
portmyPort/port
regPortMapperfalse/regPortMapper
encryptionPolicy2/encryptionPolicy
publicKeyAlg4/publicKeyAlg
publicKeyExpiry86400/publicKeyExpiry
dataEncryptionAlg1/dataEncryptionAlg
dataKeyExpiry2700/dataKeyExpiry
numCoreThreads5/numCoreThreads

Java plugin server thread configuration question

2010-10-29 Thread John Baker
Eric,

Well done, although there is one minor change that's required:

  private static final byte[] LOCK= new byte[0];

  public void initialize(ARPluginContext context) throws ARException {
  ... 
  synchronized(LOCK) { 
if(myplug == null){
  myplug = getInstance();
  ...
}
  }
  }

The lock is required because multiple threads can access that method,
and you only want one to create the MyPlugin object. 

As a further improvement, I'd use a different object for your singleton,
i.e. separate it from the plugin.

Finally, do remember that in a multi-threaded model, using a singleton
is a bottleneck.


John
-- 
Single Sign On for the AR System
http://www.javasystemsolutions.com/jss/ssoplugin

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Re: Java plugin server thread configuration question

2010-10-29 Thread Roys, Eric D
Thanks, John. Duly noted. Again, appreciate the wisdom! Without the gory
details, I believe any bottle neck here, will have little if any affect
on the requirements and design for my particular need, but I'll keep
searching for a better alternative. 

-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of John Baker
Sent: Friday, October 29, 2010 4:08 PM
To: arslist@ARSLIST.ORG
Subject: Java plugin server thread configuration question

Eric,

Well done, although there is one minor change that's required:

  private static final byte[] LOCK= new byte[0];

  public void initialize(ARPluginContext context) throws ARException {
  ... 
  synchronized(LOCK) { 
if(myplug == null){
  myplug = getInstance();
  ...
}
  }
  }

The lock is required because multiple threads can access that method,
and you only want one to create the MyPlugin object. 

As a further improvement, I'd use a different object for your singleton,
i.e. separate it from the plugin.

Finally, do remember that in a multi-threaded model, using a singleton
is a bottleneck.


John
--
Single Sign On for the AR System
http://www.javasystemsolutions.com/jss/ssoplugin


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Java plugin server thread configuration question

2010-10-28 Thread Roys, Eric D

Is it possible to configure individual plugins within a plugin server to use 
their own configuration for threads? 
I.E. if there are multiple plugins within pluginsvr_config.xml, can each have 
their own designated number of threads or is it only possible that each uses 
the numCoreThreads setting for the overall plugin server? If they need to be 
different from the numCoreThreads designated by the pluginserver, is there any 
way to handle outside of running under a different plugin server instance, and 
if not, can multiple plugin servers be run on the same server with a single 
instance of Remedy?

(see below for example plugin server config)

Thanks in advance for any thoughts on this... 
Kind Regards, 
 
Eric Roys
GSSI
Verizon Business


Example plugin server config file... 

pluginsvr_config
portmyPort/port
regPortMapperfalse/regPortMapper
encryptionPolicy2/encryptionPolicy
publicKeyAlg4/publicKeyAlg
publicKeyExpiry86400/publicKeyExpiry
dataEncryptionAlg1/dataEncryptionAlg
dataKeyExpiry2700/dataKeyExpiry
numCoreThreads5/numCoreThreads
numSelectorThreads2/numSelectorThreads
workQueueMonitorLogInterval0/workQueueMonitorLogInterval
workQueueTaskThreshold5/workQueueTaskThreshold

plugins
plugin
namePLUG00/name !-- start 10 threads ? --
pathelement type=locationsome jar 
location/pathelement
classnamesome class name/classname
/plugin
plugin
namePLUG01/name !-- start 1 threads ? --
pathelement type=locationsome jar 
location/pathelement
classnamesome class name/classname
/plugin
plugin
namePLUG02/name !-- start 5 threads ? --
pathelement type=locationsome jar 
location/pathelement
classnamesome class name/classname
/plugin
plugin
namePLUG03/name !-- start 7 threads ?--
pathelement type=locationsome jar 
location/pathelement
classnamesome class name/classname
/plugin
/plugins
/pluginsvr_config

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Thread Configuration Questions

2008-08-12 Thread LisaD
All:  My client has questions regarding where to configure thread usage. 
Anyone with this expertise?

1. How can we tell how many threads the servers are currently configured to
use?  
(NOTE:  Not AREA threads - we have already made updates to those to reduce
the TCP connections)

2. Where is thread configuration information stored?
3. Are there a minimum/maximum number of threads that the servers are
configured to use?
4. Are there an initial one-to-one relationship between connections and
threads?  In other words, does each new connection (from a unique IP) start
by using only one new thread or does each connection start with multiple
threads?  
5. Do the number of threads stay the same after established for that
connection, or do they increase depending on the requests being made to the
server?

Thanks in advance for any help you can give!
-LisaD

-
Lisa W
[EMAIL PROTECTED]
-- 
View this message in context: 
http://www.nabble.com/Thread-Configuration-Questions-tp18945859p18945859.html
Sent from the ARS (Action Request System) mailing list archive at Nabble.com.

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Re: Thread Configuration Questions

2008-08-12 Thread Rick Cook
Lisa, I have to assume that you know how and where to define Fast/List
threads (question #1), and that I perhaps misunderstood your real question.
Let me share some deeper information on what I believe are your other
questions.

1.  The minimum number of defined threads will always start and be
available, whether in use or not.
2.  The threads are stored in the ar.conf/ar.cfg file, which is read and
cached at AR System startup.  You can turn on thread-level logging to see
how many are actually in use at any time.
3.  The Min/Max numbers are in the docs - Configuration, I think.
4/5.  I'll answer this one based on how a thread processes transactions.  My
knowledge here might be old, but it's the last thing I heard.  Thread #1
will queue up to 5 transaction connections (appropriate to tx type).  Once
tx #6 comes along, it is bumped to the next thread in line.  If there are no
other active threads available, AR System will start one unless it is
already at its defined maximum number.  This continues until the max # of
defined threads for that tx type (List/Fast) has been reached.  At that
point, timeouts will likely occur.
I don't think the threads are IP/client specific (i.e. sticky), but I could
be wrong about that.  I think it's just dealing with the raw transactions.

Hope this is what you're looking for!

Rick

On Tue, Aug 12, 2008 at 7:50 AM, LisaD [EMAIL PROTECTED] wrote:

 All:  My client has questions regarding where to configure thread usage.
 Anyone with this expertise?

 1. How can we tell how many threads the servers are currently configured to
 use?
 (NOTE:  Not AREA threads - we have already made updates to those to reduce
 the TCP connections)

 2. Where is thread configuration information stored?
 3. Are there a minimum/maximum number of threads that the servers are
 configured to use?
 4. Are there an initial one-to-one relationship between connections and
 threads?  In other words, does each new connection (from a unique IP) start
 by using only one new thread or does each connection start with multiple
 threads?
 5. Do the number of threads stay the same after established for that
 connection, or do they increase depending on the requests being made to the
 server?

 Thanks in advance for any help you can give!
 -LisaD

 -
 Lisa W
 [EMAIL PROTECTED]
 --
 View this message in context:
 http://www.nabble.com/Thread-Configuration-Questions-tp18945859p18945859.html
 Sent from the ARS (Action Request System) mailing list archive at
 Nabble.com.


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Re: Thread Configuration Questions

2008-08-12 Thread Lisa Westerfield
Rick - thank you!  That is exactly what I was looking for.

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Tuesday, August 12, 2008 10:16 AM
To: arslist@ARSLIST.ORG
Subject: Re: Thread Configuration Questions

 

** 

Lisa, I have to assume that you know how and where to define Fast/List
threads (question #1), and that I perhaps misunderstood your real
question.  Let me share some deeper information on what I believe are
your other questions.

1.  The minimum number of defined threads will always start and be
available, whether in use or not.
2.  The threads are stored in the ar.conf/ar.cfg file, which is read and
cached at AR System startup.  You can turn on thread-level logging to
see how many are actually in use at any time.
3.  The Min/Max numbers are in the docs - Configuration, I think.
4/5.  I'll answer this one based on how a thread processes transactions.
My knowledge here might be old, but it's the last thing I heard.  Thread
#1 will queue up to 5 transaction connections (appropriate to tx type).
Once tx #6 comes along, it is bumped to the next thread in line.  If
there are no other active threads available, AR System will start one
unless it is already at its defined maximum number.  This continues
until the max # of defined threads for that tx type (List/Fast) has been
reached.  At that point, timeouts will likely occur.
I don't think the threads are IP/client specific (i.e. sticky), but I
could be wrong about that.  I think it's just dealing with the raw
transactions.

Hope this is what you're looking for!

Rick

On Tue, Aug 12, 2008 at 7:50 AM, LisaD [EMAIL PROTECTED]
wrote:

All:  My client has questions regarding where to configure thread usage.
Anyone with this expertise?

1. How can we tell how many threads the servers are currently configured
to
use?
(NOTE:  Not AREA threads - we have already made updates to those to
reduce
the TCP connections)

2. Where is thread configuration information stored?
3. Are there a minimum/maximum number of threads that the servers are
configured to use?
4. Are there an initial one-to-one relationship between connections and
threads?  In other words, does each new connection (from a unique IP)
start
by using only one new thread or does each connection start with multiple
threads?
5. Do the number of threads stay the same after established for that
connection, or do they increase depending on the requests being made to
the
server?

Thanks in advance for any help you can give!
-LisaD

-
Lisa W
[EMAIL PROTECTED]
--
View this message in context:
http://www.nabble.com/Thread-Configuration-Questions-tp18945859p18945859
.html
Sent from the ARS (Action Request System) mailing list archive at
Nabble.com.


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Re: Thread Configuration Questions

2008-08-12 Thread Hugo Ruesga
One important consideration the Max nunmber of threads depends of the Hardware 
(CPU  RAM) if the server ask to your OS Personnel to ask how many threads the 
server can accept for connections; also consider that the fast and list threads 
are for operations of search and write for all transactions due the database, 
exists other threads for alerts, and admin queue, if it's needed you can define 
a private queue with their own max  min threads for making a balancing in 
the ARS Server, but always considering the hardware capacities.
 
Best Regards

Hugo Ruesga perotsystems® US  972.577.7000MX +52 (33) 3332.3868
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Date: Tue, 12 Aug 2008 16:20:57 +0100From: [EMAIL PROTECTED]: Re: Thread 
Configuration QuestionsTo: [EMAIL PROTECTED] 




Rick – thank you!  That is exactly what I was looking for.
 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Rick CookSent: Tuesday, August 12, 2008 10:16 AMTo: [EMAIL 
PROTECTED]: Re: Thread Configuration Questions
 
** 

Lisa, I have to assume that you know how and where to define Fast/List threads 
(question #1), and that I perhaps misunderstood your real question.  Let me 
share some deeper information on what I believe are your other questions.1.  
The minimum number of defined threads will always start and be available, 
whether in use or not.2.  The threads are stored in the ar.conf/ar.cfg file, 
which is read and cached at AR System startup.  You can turn on thread-level 
logging to see how many are actually in use at any time.3.  The Min/Max numbers 
are in the docs - Configuration, I think.4/5.  I'll answer this one based on 
how a thread processes transactions.  My knowledge here might be old, but it's 
the last thing I heard.  Thread #1 will queue up to 5 transaction connections 
(appropriate to tx type).  Once tx #6 comes along, it is bumped to the next 
thread in line.  If there are no other active threads available, AR System will 
start one unless it is already at its defined maximum number.  This continues 
until the max # of defined threads for that tx type (List/Fast) has been 
reached.  At that point, timeouts will likely occur.I don't think the threads 
are IP/client specific (i.e. sticky), but I could be wrong about that.  I think 
it's just dealing with the raw transactions.Hope this is what you're looking 
for!Rick

On Tue, Aug 12, 2008 at 7:50 AM, LisaD [EMAIL PROTECTED] wrote:
All:  My client has questions regarding where to configure thread usage.Anyone 
with this expertise?1. How can we tell how many threads the servers are 
currently configured touse?(NOTE:  Not AREA threads - we have already made 
updates to those to reducethe TCP connections)2. Where is thread configuration 
information stored?3. Are there a minimum/maximum number of threads that the 
servers areconfigured to use?4. Are there an initial one-to-one relationship 
between connections andthreads?  In other words, does each new connection (from 
a unique IP) startby using only one new thread or does each connection start 
with multiplethreads?5. Do the number of threads stay the same after 
established for thatconnection, or do they increase depending on the requests 
being made to theserver?Thanks in advance for any help you can 
give!-LisaD-Lisa [EMAIL PROTECTED] this message in context: 
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