Re: Time to Install ITSM 8.1.2
Here is the appx time taken for my setup. all 8.1.02 set up ARS ~ 2 Hrs CMDB ~ 2 Hrs ITSM ~ 3-4 Hours SRM ~ 2 Hours SLM ~ 1.5 Hours Syed On Mon, Mar 9, 2015 at 6:17 PM, Tanner, Doug doug.tan...@compass-usa.com wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – *If you have installed ITSM 8.1.2 – How long did the install take?* P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications *|* *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com *|*why Compass? http://www.worldofcompass.com/video/* |* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
i set up and installed on a new server group environment for Windows 2012, SQL 2012R2 and ARS 8.1.02 and did not have any issues on the installs. i would say it took me about 1 day per application server and about an hour or less on the mid-tier servers On Monday, March 9, 2015 at 8:48:05 AM UTC-4, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – *If you have installed ITSM 8.1.2 – How long did the install take?* P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications *|* *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com *|*why Compass? http://www.worldofcompass.com/video/* |* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Joe, My install failed during an import of a Filter: PCT:DAP:CreateProductAlias_790_PPDI from the def file: ..\Software\AtriumCore\dsl\pct\workflow\en\.\PCT%LoadProductAlias2.def BMC Support said it was due to duplicates in the data, but even after clearing them out I still can't import the def file without it erroring out. Environment: * All Win Server 2k8 R2 * MS SQL 2k8 -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe D'Souza Sent: Friday, March 13, 2015 11:38 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** What are your environments you'll tried installing on which failed? I did the stack install that restores a database so is the shortest way to stand up the system if it's a fresh install. The actual install after I had everything I needed in place took just a couple of hours or so. Apart from dealing with database size limits (which was removed on a specific release of MS-SQL 2008 Express) when installing on MS-SQL Express database hosted on Windows 7 Professional, I had no issues. This probably is not your issue depending what database and version you are on. Cheers Joe From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shafqat Ayaz Sent: Thursday, March 12, 2015 10:50 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 Hi I have installed 8.1 Server with ITSM 8.1 on a test machine. Apart from problems with the version of Java/Tomcat, the actual installation took around 4/5 hours. Shafqat Ayaz From: Terri Lockwood teresa.lockw...@sungard.commailto:teresa.lockw...@sungard.com To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Sent: Monday, March 9, 2015 9:20 PM Subject: Re: Time to Install ITSM 8.1.2 ** I've had successful install on multiple servers but I wouldn't call any of the easy :) Getting data successfully loaded now that's another story. Terri From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, March 09, 2015 4:58 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Has anyone has an easy successful install yet? I tried on a brand new fresh clean server with a fresh clean DB instance and it kept failing! Since it was an exercise I stopped and loaded the ITSM 7.6.04 SP4. It worked for what I needed. Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 2:23 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Mine is failing, too. Actually, it (finally) installed, but now I can't connect to my plug-in server, which I've been working with Support on for over a week. Rick Cook On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas douglas.hy...@froedtert.commailto:douglas.hy...@froedtert.com wrote: ** My 8.1.02 Core patch in my Test Env. failed. I won't be able to give a good set of numbers for a bit. Sorry, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 11:49 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain
Re: Time to Install ITSM 8.1.2
What are your environments you'll tried installing on which failed? I did the stack install that restores a database so is the shortest way to stand up the system if it's a fresh install. The actual install after I had everything I needed in place took just a couple of hours or so. Apart from dealing with database size limits (which was removed on a specific release of MS-SQL 2008 Express) when installing on MS-SQL Express database hosted on Windows 7 Professional, I had no issues. This probably is not your issue depending what database and version you are on. Cheers Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shafqat Ayaz Sent: Thursday, March 12, 2015 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 Hi I have installed 8.1 Server with ITSM 8.1 on a test machine. Apart from problems with the version of Java/Tomcat, the actual installation took around 4/5 hours. Shafqat Ayaz _ From: Terri Lockwood teresa.lockw...@sungard.com To: arslist@ARSLIST.ORG Sent: Monday, March 9, 2015 9:20 PM Subject: Re: Time to Install ITSM 8.1.2 ** I've had successful install on multiple servers but I wouldn't call any of the easy :-) Getting data successfully loaded now that's another story. Terri From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, March 09, 2015 4:58 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Has anyone has an easy successful install yet? I tried on a brand new fresh clean server with a fresh clean DB instance and it kept failing! Since it was an exercise I stopped and loaded the ITSM 7.6.04 SP4. It worked for what I needed. Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Mine is failing, too. Actually, it (finally) installed, but now I can't connect to my plug-in server, which I've been working with Support on for over a week. Rick Cook On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas douglas.hy...@froedtert.com wrote: ** My 8.1.02 Core patch in my Test Env. failed. I won't be able to give a good set of numbers for a bit. Sorry, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 11:49 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | http://www.cgnad.com/ www.cgnad.com |why http://www.worldofcompass.com/video/ Compass? | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_
Re: Time to Install ITSM 8.1.2
HiI have installed 8.1 Server with ITSM 8.1 on a test machine. Apart from problems with the version of Java/Tomcat, the actual installation took around 4/5 hours. Shafqat Ayaz From: Terri Lockwood teresa.lockw...@sungard.com To: arslist@ARSLIST.ORG Sent: Monday, March 9, 2015 9:20 PM Subject: Re: Time to Install ITSM 8.1.2 **#yiv9497951358 #yiv9497951358 -- _filtered #yiv9497951358 {font-family:Helvetica;panose-1:2 11 6 4 2 2 2 2 2 4;} _filtered #yiv9497951358 {font-family:Wingdings;panose-1:5 0 0 0 0 0 0 0 0 0;} _filtered #yiv9497951358 {panose-1:2 4 5 3 5 4 6 3 2 4;} _filtered #yiv9497951358 {font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv9497951358 {font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}#yiv9497951358 #yiv9497951358 p.yiv9497951358MsoNormal, #yiv9497951358 li.yiv9497951358MsoNormal, #yiv9497951358 div.yiv9497951358MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:12.0pt;}#yiv9497951358 a:link, #yiv9497951358 span.yiv9497951358MsoHyperlink {color:blue;text-decoration:underline;}#yiv9497951358 a:visited, #yiv9497951358 span.yiv9497951358MsoHyperlinkFollowed {color:purple;text-decoration:underline;}#yiv9497951358 p {margin-right:0in;margin-left:0in;font-size:12.0pt;}#yiv9497951358 p.yiv9497951358MsoAcetate, #yiv9497951358 li.yiv9497951358MsoAcetate, #yiv9497951358 div.yiv9497951358MsoAcetate {margin:0in;margin-bottom:.0001pt;font-size:8.0pt;}#yiv9497951358 span.yiv9497951358BalloonTextChar {}#yiv9497951358 span.yiv9497951358EmailStyle20 {color:#1F497D;}#yiv9497951358 span.yiv9497951358EmailStyle21 {color:#1F497D;}#yiv9497951358 .yiv9497951358MsoChpDefault {font-size:10.0pt;} _filtered #yiv9497951358 {margin:1.0in 1.0in 1.0in 1.0in;}#yiv9497951358 div.yiv9497951358WordSection1 {}#yiv9497951358 I’ve had successful install on multiple servers but I wouldn’t call any of the “easy” J Getting data successfully loaded now that’s another story. Terri From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf OfSanford, Claire Sent: Monday, March 09, 2015 4:58 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Has anyone has an easy successful install yet? I tried on a brand new fresh clean server with a fresh clean DB instance and it kept failing! Since it was an “exercise” I stopped and loaded the ITSM 7.6.04 SP4. It worked for what I needed. Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Rick Cook Sent: Monday, March 09, 2015 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Mine is failing, too. Actually, it (finally) installed, but now I can't connect to my plug-in server, which I've been working with Support on for over a week. Rick Cook On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas douglas.hy...@froedtert.com wrote: ** My 8.1.02 Core patch in my Test Env. failed. I won’t be able to give a good set of numbers for a bit. Sorry, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 11:49 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List –If you have installed ITSM 8.1.2 – How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications| |Compass Group |2400 Yorkmont Rd, Charlotte, NC 28217| |(w)+1.704.328.3178 |(m)+1.980.230.8563 | |www.cgnad.com|why Compass? | This email is subject to certain disclaimers, which may be reviewed via the following link.http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link.http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s
Re: Time to Install ITSM 8.1.2
I've only gotten as far as Atrium Core, but ARS and AC each took less than an hour. Rick Rick Cook On Mon, Mar 9, 2015 at 6:19 AM, Tanner, Doug doug.tan...@compass-usa.com wrote: ** Custom Applications, ARS is on 8.1.2, so in essence we are doing a fresh install of ITSM 8.1.2 Database:MS SQL 2012 Size: 450 GB RAM 8 GB (Have requested increase to 16GB) ARS Server:MS Server 2012 RAM 8 GB Thanks, Doug *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Hynes, Douglas *Sent:* Monday, March 09, 2015 9:15 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Time to Install ITSM 8.1.2 ** Doug, Are you upgrading from a 7.x or an 8.x? Cheers, -Doug *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Tanner, Doug *Sent:* Monday, March 09, 2015 7:48 AM *To:* arslist@ARSLIST.ORG *Subject:* Time to Install ITSM 8.1.2 ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – *If you have installed ITSM 8.1.2 – How long did the install take?* P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications *|* *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com *|*why Compass? http://www.worldofcompass.com/video/* |* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Doug, Are you upgrading from a 7.x or an 8.x? Cheers, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 7:48 AM To: arslist@ARSLIST.ORG Subject: Time to Install ITSM 8.1.2 ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Custom Applications, ARS is on 8.1.2, so in essence we are doing a fresh install of ITSM 8.1.2 Database:MS SQL 2012 Size: 450 GB RAM 8 GB (Have requested increase to 16GB) ARS Server:MS Server 2012 RAM 8 GB Thanks, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas Sent: Monday, March 09, 2015 9:15 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, Are you upgrading from a 7.x or an 8.x? Cheers, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 7:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Time to Install ITSM 8.1.2 ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Time to Install ITSM 8.1.2
Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Thanks Rick, Our times for those were ARS - 2 hours Atrium Core - 1 Hour Atrium Integrator – 10 Minutes Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 9:35 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** I've only gotten as far as Atrium Core, but ARS and AC each took less than an hour. Rick Rick Cook On Mon, Mar 9, 2015 at 6:19 AM, Tanner, Doug doug.tan...@compass-usa.commailto:doug.tan...@compass-usa.com wrote: ** Custom Applications, ARS is on 8.1.2, so in essence we are doing a fresh install of ITSM 8.1.2 Database:MS SQL 2012 Size: 450 GB RAM 8 GB (Have requested increase to 16GB) ARS Server:MS Server 2012 RAM 8 GB Thanks, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas Sent: Monday, March 09, 2015 9:15 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, Are you upgrading from a 7.x or an 8.x? Cheers, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 7:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Time to Install ITSM 8.1.2 ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – If you have installed ITSM 8.1.2 – How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178tel:%2B1.704.328.3178 | (m) +1.980.230.8563tel:%2B1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Doug, Non-custom shop: ARS - 1 hour MT – Blink and you’ll miss the upgrade time Testing Core and Integrator now, I’ll report back later this afternoon. I might just cram everything into our Test env. for some ballpark times. I do have to ask: the times you reported were they real times or the mystical BMC times that the software reports when it completes? -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 8:50 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, Our times for those were ARS - 2 hours Atrium Core - 1 Hour Atrium Integrator – 10 Minutes Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 9:35 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** I've only gotten as far as Atrium Core, but ARS and AC each took less than an hour. Rick Rick Cook On Mon, Mar 9, 2015 at 6:19 AM, Tanner, Doug doug.tan...@compass-usa.commailto:doug.tan...@compass-usa.com wrote: ** Custom Applications, ARS is on 8.1.2, so in essence we are doing a fresh install of ITSM 8.1.2 Database:MS SQL 2012 Size: 450 GB RAM 8 GB (Have requested increase to 16GB) ARS Server:MS Server 2012 RAM 8 GB Thanks, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas Sent: Monday, March 09, 2015 9:15 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, Are you upgrading from a 7.x or an 8.x? Cheers, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 7:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Time to Install ITSM 8.1.2 ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – If you have installed ITSM 8.1.2 – How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178tel:%2B1.704.328.3178 | (m) +1.980.230.8563tel:%2B1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Real time based on Clock ☺ Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas Sent: Monday, March 09, 2015 11:46 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, Non-custom shop: ARS - 1 hour MT – Blink and you’ll miss the upgrade time Testing Core and Integrator now, I’ll report back later this afternoon. I might just cram everything into our Test env. for some ballpark times. I do have to ask: the times you reported were they real times or the mystical BMC times that the software reports when it completes? -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 8:50 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, Our times for those were ARS - 2 hours Atrium Core - 1 Hour Atrium Integrator – 10 Minutes Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 9:35 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** I've only gotten as far as Atrium Core, but ARS and AC each took less than an hour. Rick Rick Cook On Mon, Mar 9, 2015 at 6:19 AM, Tanner, Doug doug.tan...@compass-usa.commailto:doug.tan...@compass-usa.com wrote: ** Custom Applications, ARS is on 8.1.2, so in essence we are doing a fresh install of ITSM 8.1.2 Database:MS SQL 2012 Size: 450 GB RAM 8 GB (Have requested increase to 16GB) ARS Server:MS Server 2012 RAM 8 GB Thanks, Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas Sent: Monday, March 09, 2015 9:15 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, Are you upgrading from a 7.x or an 8.x? Cheers, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 7:48 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Time to Install ITSM 8.1.2 ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – If you have installed ITSM 8.1.2 – How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178tel:%2B1.704.328.3178 | (m) +1.980.230.8563tel:%2B1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Re: Time to Install ITSM 8.1.2
Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – *If you have installed ITSM 8.1.2 – How long did the install take?* P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications*|*** *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com http://www.cgnad.com/*|*why Compass? http://www.worldofcompass.com/video/*|* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
My 8.1.02 Core patch in my Test Env. failed. I won't be able to give a good set of numbers for a bit. Sorry, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 11:49 AM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List - If you have installed ITSM 8.1.2 - How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178 | (m) +1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
I’ve had successful install on multiple servers but I wouldn’t call any of the “easy” J Getting data successfully loaded now that’s another story. Terri From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, March 09, 2015 4:58 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Has anyone has an easy successful install yet? I tried on a brand new fresh clean server with a fresh clean DB instance and it kept failing! Since it was an “exercise” I stopped and loaded the ITSM 7.6.04 SP4. It worked for what I needed. Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 2:23 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Mine is failing, too. Actually, it (finally) installed, but now I can't connect to my plug-in server, which I've been working with Support on for over a week. Rick Cook On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas douglas.hy...@froedtert.commailto:douglas.hy...@froedtert.com wrote: ** My 8.1.02 Core patch in my Test Env. failed. I won’t be able to give a good set of numbers for a bit. Sorry, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 11:49 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – If you have installed ITSM 8.1.2 – How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178tel:%2B1.704.328.3178 | (m) +1.980.230.8563tel:%2B1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Has anyone has an easy successful install yet? I tried on a brand new fresh clean server with a fresh clean DB instance and it kept failing! Since it was an “exercise” I stopped and loaded the ITSM 7.6.04 SP4. It worked for what I needed. Claire From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Monday, March 09, 2015 2:23 PM To: arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Mine is failing, too. Actually, it (finally) installed, but now I can't connect to my plug-in server, which I've been working with Support on for over a week. Rick Cook On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas douglas.hy...@froedtert.commailto:douglas.hy...@froedtert.com wrote: ** My 8.1.02 Core patch in my Test Env. failed. I won’t be able to give a good set of numbers for a bit. Sorry, -Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, March 09, 2015 11:49 AM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Phillips Sent: Monday, March 09, 2015 12:09 PM To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG Subject: Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – If you have installed ITSM 8.1.2 – How long did the install take? P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug |Doug Tanner | Enterprise Workflow Applications | |Compass Group | 2400 Yorkmont Rd, Charlotte, NC 28217 | | (w) +1.704.328.3178tel:%2B1.704.328.3178 | (m) +1.980.230.8563tel:%2B1.980.230.8563 | | www.cgnad.comhttp://www.cgnad.com/ |why Compass?http://www.worldofcompass.com/video/ | This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years
Re: Time to Install ITSM 8.1.2
Mine is failing, too. Actually, it (finally) installed, but now I can't connect to my plug-in server, which I've been working with Support on for over a week. Rick Cook On Mon, Mar 9, 2015 at 10:27 AM, Hynes, Douglas douglas.hy...@froedtert.com wrote: ** My 8.1.02 Core patch in my Test Env. failed. I won’t be able to give a good set of numbers for a bit. Sorry, -Doug *From:* Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] *On Behalf Of *Tanner, Doug *Sent:* Monday, March 09, 2015 11:49 AM *To:* arslist@ARSLIST.ORG *Subject:* Re: Time to Install ITSM 8.1.2 ** Thanks Rick, I installed English French Doug *From:* Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG arslist@ARSLIST.ORG] *On Behalf Of *Rick Phillips *Sent:* Monday, March 09, 2015 12:09 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Time to Install ITSM 8.1.2 ** Doug, it depends on which locales you have installed. For us (with all locales installed) it's 11 hours. rp On 3/9/2015 5:47 AM, Tanner, Doug wrote: ** Dear List, Looking for some feedback on Installation times for ITSM Suite. I know there are a lot of variables and different system configurations, etc. I installed CMDB, Atrium Integrator and then ITSM (8.1.2) suite over the weekend on a Sandbox. Just trying to gauge if my installation time was typical/average. My Question for the List – *If you have installed ITSM 8.1.2 – How long did the install take?* P.S. Are there any tips/tricks that can reduce the installation time? Thanks in Advance, Doug *|**Doug Tanner **| *Enterprise Workflow Applications *|* *|*Compass Group *| *2400 Yorkmont Rd, Charlotte, NC 28217 *|* *| *(*w*) +1.704.328.3178 *| *(*m*) +1.980.230.8563 *|* *| *www.cgnad.com *|*why Compass? http://www.worldofcompass.com/video/* |* This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ _ARSlist: Where the Answers Are and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: Where the Answers Are and have been for 20 years_ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _ARSlist: Where the Answers Are and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years