Re: [asterisk-users] Recording INCOMING calls

2015-07-17 Thread Rusty Newton
On Thu, Jul 16, 2015 at 3:37 AM, Luca Bertoncello lucab...@lucabert.de
wrote:

 Hi list!

 I'm trying to configure Asterisk to record incoming calls, if the called
 press *3.
 I added in features.conf:

 automixmon = *3

 then, in my dialplan:

 exten = 1,n,Dial(SIP/004935,20,RcxX)

 Well, if I **CALL** a number I'm able to record the call, but if I'll be
 called, and press *3 nothing happens...


Perhaps the incoming calls are routed through different dialplan and in
that Dial you do not have the proper options? The dialplan you posted
appears to be for dialing an explicit outbound number.


 In the console I can't see anything, too.


You can't see *anything*? You may want to read up on logging configuration
to make sure you have relevant logging channels going to your log file or
console.

https://wiki.asterisk.org/wiki/display/AST/Logging+Configuration
https://wiki.asterisk.org/wiki/display/AST/Logging

Once you have verbose output going to a log, make sure it is turned up to 5
and then post the call output to the list. With that we'll be able to see
what is happening.


-- 

Rusty Newton
Digium, Inc. | Community Support Manager445 Jan Davis Drive NW -
Huntsville, AL 35806 - USdirect: +1 256 428 6200
Check us out at: http://digium.com  http://asterisk.org
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Re: [asterisk-users] Recording INCOMING calls

2015-07-17 Thread Luca Bertoncello
Rusty Newton rnew...@digium.com schrieb:

 Perhaps the incoming calls are routed through different dialplan and in
 that Dial you do not have the proper options? The dialplan you posted
 appears to be for dialing an explicit outbound number.

YES!! That was the problem!

I just added xX to the previous Dial and all work!

Thanks
Luca Bertoncello
(lucab...@lucabert.de)

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Re: [asterisk-users] Recording INCOMING calls

2015-07-17 Thread Rusty Newton
On Fri, Jul 17, 2015 at 9:09 AM, Luca Bertoncello lucab...@lucabert.de
wrote:

 Rusty Newton rnew...@digium.com schrieb:

  Perhaps the incoming calls are routed through different dialplan and in
  that Dial you do not have the proper options? The dialplan you posted
  appears to be for dialing an explicit outbound number.

 YES!! That was the problem!

 I just added xX to the previous Dial and all work!


Awesome. Be aware that using both x and X will allow both parties on the
call to start recording.. that means regardless of whether this is an
inbound or outbound call that both the calling and the called party will be
able to initiate recording (assuming they know the code, or press it
accidentally).

-- 

Rusty Newton
Digium, Inc. | Community Support Manager445 Jan Davis Drive NW -
Huntsville, AL 35806 - USdirect: +1 256 428 6200
Check us out at: http://digium.com  http://asterisk.org
-- 
_
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
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