[asterisk-users] Lucent TNT Help
I'm looking for someone familiar with setting up some of the more advanced features of the Lucent TNT, preferably someone with knowledge of Trunk Groups and choosing outgoing PRI channels based on call type and perhaps NPA-NXX We currently have 8 PRI's. 7 of them are for our dialup pool, the 8th is for our voip. We currently run the dialup PRI's to a seperate TNT We want to merge these all on to one TNT. I found out how to do dnis-or-voip for the call type on the voip line which allows me to set based on dialed number if its going to go to a modem or voip call, however, I'm trying to figure out how to set up the TNT to have voip origination use a certain PRI in the pool as the primary and then fail over to the other PRI's. I think it will probally involve setting up trunk groups, but I'm not entirely sure how I would set the trunk group for origination. Can anyone give me some friendly advice to try to figure this out? -Corey ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Asterisk X100P - Interrupt a call?
So, We want to be able to put a fax machine on the line port of the X100P in our asterisk server. We however also want to use this card for 911 calling. We need some sort of mechanisim to "disable" the line out port on the x100p by software to "interrupt a call" on the line. Anyone done anything like this? ___ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] ACD calls to busy agents
PauseQueueMember works fine, they just never get unpaused if they hang up the call... BJ Weschke wrote: You must specify to pqm and upqm what interface you're attempting to pause and unpause. It will not figure that out based on what interface the channel that called the app in the dial plan might have used. On 10/17/05, Corey Frang <[EMAIL PROTECTED]> wrote: So, I'm looking into using PauseQueueMember and unpause queuemember How the heck to you get Unpause to run, no matter what, after the call is over? The "g" argument to Dial only works when the >called< party hangs up. Using the "h" extension appears to be doing nothing... Is there any way we could add a feature to the "pausequeuemember" that basically says "As long as this channel is open, this member is paused" so that way when they hang up they are unpaused automatically? Julian Lyndon-Smith wrote: > Have you tried the "PauseQueueMember" application in the dialplan ? > > If the agent makes an outbound call, before the dial() call > PauseQueuemember - and UnPauseQueuemember when the call is complete. > The system should not then send any agent calls through, but all other > calls (direct / internal) should come through. > > This is in 1.2b1 and CVS-HEAD. > > HTH > > Julian. > > Tom Rymes wrote: > >> I don't know how to make this happen, and I don't even think it is >> really possible given the current Queue app, but this would be a >> very nice feature to have. The queue shouldn't pass a call to an >> agent if they are already on a call from the queue, but an incoming >> call from another internal extension, or even a DID ought to be able >> to get through. >> >> Consider this a feature request? >> >> Tom >> >> On Oct 15, 2005, at 10:04 PM, J Thomas wrote: >> >>> One of my friends is facing this problems and I could not find any >>> solution to that. Hence this post. >>> >>> In her Asterisk PBX, she has programmed about 10 agents, and >>> strategy is >>> rrmemory. Everything works fine. When an agent has received an ACD >>> call, >>> another call is not presented to him as long as he is on the ACD call. >>> >>> However when an agent has made an outgoing call, he is still presented >>> another ACD call when his turn comes. This results in unnecessary >>> delay >>> in answering that call. >>> >>> Taking out call waiting is not an option, as an agent can also get a >>> direct dialed call, and he should be able to pick up that call even >>> when >>> he is on another call. >>> >>> Is there a way so that a busy agent (whether busy because of an >>> incoming >>> call, or outgoing call) is not presented another ACD call? >>> >>> Thanks, >>> -- jt >>> >>> ___ >>> --Bandwidth and Colocation sponsored by Easynews.com -- >>> >>> Asterisk-Users mailing list >>> Asterisk-Users@lists.digium.com >>> http://lists.digium.com/mailman/listinfo/asterisk-users >>> To UNSUBSCRIBE or update options visit: >>>http://lists.digium.com/mailman/listinfo/asterisk-users >>> >> >> ___ >> --Bandwidth and Colocation sponsored by Easynews.com -- >> >> Asterisk-Users mailing list >> Asterisk-Users@lists.digium.com >> http://lists.digium.com/mailman/listinfo/asterisk-users >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users >> >> > > ___ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- Rock River InternetCorey Frang 202 W. State St, 8th Floor [EMAIL PROTECTED] Rockford, IL 61101 815-968-9888 Ext. 2205 USA fax 968-6888 ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit:
Re: [Asterisk-Users] ACD calls to busy agents
So, I'm looking into using PauseQueueMember and unpause queuemember How the heck to you get Unpause to run, no matter what, after the call is over? The "g" argument to Dial only works when the >called< party hangs up. Using the "h" extension appears to be doing nothing... Is there any way we could add a feature to the "pausequeuemember" that basically says "As long as this channel is open, this member is paused" so that way when they hang up they are unpaused automatically? Julian Lyndon-Smith wrote: Have you tried the "PauseQueueMember" application in the dialplan ? If the agent makes an outbound call, before the dial() call PauseQueuemember - and UnPauseQueuemember when the call is complete. The system should not then send any agent calls through, but all other calls (direct / internal) should come through. This is in 1.2b1 and CVS-HEAD. HTH Julian. Tom Rymes wrote: I don't know how to make this happen, and I don't even think it is really possible given the current Queue app, but this would be a very nice feature to have. The queue shouldn't pass a call to an agent if they are already on a call from the queue, but an incoming call from another internal extension, or even a DID ought to be able to get through. Consider this a feature request? Tom On Oct 15, 2005, at 10:04 PM, J Thomas wrote: One of my friends is facing this problems and I could not find any solution to that. Hence this post. In her Asterisk PBX, she has programmed about 10 agents, and strategy is rrmemory. Everything works fine. When an agent has received an ACD call, another call is not presented to him as long as he is on the ACD call. However when an agent has made an outgoing call, he is still presented another ACD call when his turn comes. This results in unnecessary delay in answering that call. Taking out call waiting is not an option, as an agent can also get a direct dialed call, and he should be able to pick up that call even when he is on another call. Is there a way so that a busy agent (whether busy because of an incoming call, or outgoing call) is not presented another ACD call? Thanks, -- jt ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- Rock River InternetCorey Frang 202 W. State St, 8th Floor [EMAIL PROTECTED] Rockford, IL 61101 815-968-9888 Ext. 2205 USA fax 968-6888 ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Dial DTMF after bridging call
I don't think that its the D() dialing before the call is bridged, I just tested it on Asterisk 1.0.7 and CVS HEAD Both times I did: Dial(SIP/[EMAIL PROTECTED],20,D(ww1234)) both times i picked up the phone, it waited about 1 second, dialed 1, then stopped alltogether. This might be an actual bug... Interestingly on CVS HEAD i tried Dial(SIP/[EMAIL PROTECTED],20,D(ww1234:ww1234)) I heard the DTMF's on the calling phone... I'm wondering if there is some issue with how its writing the DTMF to the outgoing SIP channels? The lucentbox is a MaxTNT. Interestingly, I started playing with the numbers on my phone after the dial messed up, and I could get the DTMF tones "stuck" playing one tone for a long time. If i took the D() out of it It didn't have that problem. On Aug 25, 2005, at 15:04, Joseph wrote: Is there a way to dial DTMF after bridging the call. The current option D() in Dial will dial DTMF before the call is bridged and this doesn't do the job. I need to dial DTMF after the call is bridged and the message is played with "Background" -- #Joseph ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users