Re: [asterisk-users] Limit Asterisk

2014-07-24 Thread Eduardo Leones
Thank you all for the answers. I will do tests to find the problem.

One other question I have, in the scenario that I sent, how bad would be to
transcode G711 to G729 in 70% of calls? There is a study that shows a
statistically loss of performance (concurrent calls) with active transcode?

tks




2014-07-24 8:54 GMT-03:00 Scott Griepentrog sgriepent...@digium.com:

 Whether SSD drives allow you to add any additional calls depends entirely
 on whether or not they can be written to faster than the SAS drives you
 have.  My experience shows SSD's can be twice as fast as run-of-the-mill
 SATA, but the performance difference compared to SAS is likely not as
 great, and could even be worse.  You'll need to test two drives to find
 out.  I recommend mounting both to test them and copying a very large ISO
 file using dd which will give you the transfer rate when finished.  Then
 you should have your answer.


 On Wed, Jul 23, 2014 at 4:03 PM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:

 Thanks for the feedback.

 In this case SSD disks you think it solves?


 Eduardo


 2014-07-23 18:01 GMT-03:00 Ron Wheeler rwhee...@artifact-software.com:

  I would also do some math on the bandwidth requirement.

 If you divide your disk bandwidth by your recording bit rate what is the
 theoretical maximum number of calls that you can record at once? Assumes
 that you have infinite CPU and memory and that you can actually drive the
 disks at their maximum.
 If this comes out to 300, you are already there. If it comes out to
 3000, you have something wrong in your setup or your assumptions and a
 target to work towards.

 What quality are you using in the recording? 44k per second(CD quality
 sound)  uses a lot more bandwidth than 3K (telephone quality)
 What encoding are you using?
 How low a bit rate can you use and still have usable recordings? If they
 are for legal or audit use, you can go pretty low. If you are recording
 soundtracks for reuse in training or publication, you may require higher
 bit rates.

 If you disable recording, how many simultaneous calls can you support?
 Just to be sure that recording is the issue.

 Ron


 On 23/07/2014 4:29 PM, Scott Griepentrog wrote:

  Your bottleneck is most likely your drive bandwidth.  Even with SAS
 drives, you'll need to move to a raid 5+ solution with 6+ drives to
 continue to increase the concurrent calls, or use a storage appliance.

  To confirm this, install the tool nmon and use the v and d options to
 bring up the resource usage indicators and drive busy/throughput statistics.



 On Wed, Jul 23, 2014 at 2:48 PM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:

  people

  I have a running Asterisk 1.8.28 in great Dell server with two xeon
 processors and 16gb of ram and HD SAS 15k (Raid 1). This server is
 recording all calls (placed to record the audio in a ram disk), the entire
 CDR goes straight to MySQL by cdr_mysql.so. Each call runs some validation
 and AGI's have an auto dialer system that generates calls over the manager.
 Calls originate and terminate via SIP (no transcode).

  With this structure, even being a great server, we can not spend 150
 simultaneous calls. When it reaches 140, the load average goes up a lot and
 the calls start to get very bad audio, tear, etc.. Using the top we see
 that all the processing is for asterisk. In this scenario, I think there is
 some limitation in Asterisk, or even the manager due to the auto dialer.

  Can anyone give me any tips where I can look where is the bottleneck?
 I need to get at least 250 calls that server quality.

  tks


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Re: [asterisk-users] Limit Asterisk

2014-07-24 Thread Eduardo Leones
Another question, what audio format I use in MixMonitor to maintain a
connection with reasonable quality and reduce the use of I / O disk? Today
I use wav.


tks


2014-07-24 9:05 GMT-03:00 Eduardo Leones edua...@ypytecnologia.com.br:

 Thank you all for the answers. I will do tests to find the problem.

 One other question I have, in the scenario that I sent, how bad would be
 to transcode G711 to G729 in 70% of calls? There is a study that shows a
 statistically loss of performance (concurrent calls) with active transcode?

 tks




 2014-07-24 8:54 GMT-03:00 Scott Griepentrog sgriepent...@digium.com:

 Whether SSD drives allow you to add any additional calls depends entirely
 on whether or not they can be written to faster than the SAS drives you
 have.  My experience shows SSD's can be twice as fast as run-of-the-mill
 SATA, but the performance difference compared to SAS is likely not as
 great, and could even be worse.  You'll need to test two drives to find
 out.  I recommend mounting both to test them and copying a very large ISO
 file using dd which will give you the transfer rate when finished.  Then
 you should have your answer.


 On Wed, Jul 23, 2014 at 4:03 PM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:

 Thanks for the feedback.

 In this case SSD disks you think it solves?


 Eduardo


 2014-07-23 18:01 GMT-03:00 Ron Wheeler rwhee...@artifact-software.com:

  I would also do some math on the bandwidth requirement.

 If you divide your disk bandwidth by your recording bit rate what is
 the theoretical maximum number of calls that you can record at once?
 Assumes that you have infinite CPU and memory and that you can actually
 drive the disks at their maximum.
 If this comes out to 300, you are already there. If it comes out to
 3000, you have something wrong in your setup or your assumptions and a
 target to work towards.

 What quality are you using in the recording? 44k per second(CD quality
 sound)  uses a lot more bandwidth than 3K (telephone quality)
 What encoding are you using?
 How low a bit rate can you use and still have usable recordings? If
 they are for legal or audit use, you can go pretty low. If you are
 recording soundtracks for reuse in training or publication, you may require
 higher bit rates.

 If you disable recording, how many simultaneous calls can you support?
 Just to be sure that recording is the issue.

 Ron


 On 23/07/2014 4:29 PM, Scott Griepentrog wrote:

  Your bottleneck is most likely your drive bandwidth.  Even with SAS
 drives, you'll need to move to a raid 5+ solution with 6+ drives to
 continue to increase the concurrent calls, or use a storage appliance.

  To confirm this, install the tool nmon and use the v and d options to
 bring up the resource usage indicators and drive busy/throughput 
 statistics.



 On Wed, Jul 23, 2014 at 2:48 PM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:

  people

  I have a running Asterisk 1.8.28 in great Dell server with two xeon
 processors and 16gb of ram and HD SAS 15k (Raid 1). This server is
 recording all calls (placed to record the audio in a ram disk), the entire
 CDR goes straight to MySQL by cdr_mysql.so. Each call runs some validation
 and AGI's have an auto dialer system that generates calls over the 
 manager.
 Calls originate and terminate via SIP (no transcode).

  With this structure, even being a great server, we can not spend 150
 simultaneous calls. When it reaches 140, the load average goes up a lot 
 and
 the calls start to get very bad audio, tear, etc.. Using the top we see
 that all the processing is for asterisk. In this scenario, I think there 
 is
 some limitation in Asterisk, or even the manager due to the auto dialer.

  Can anyone give me any tips where I can look where is the
 bottleneck? I need to get at least 250 calls that server quality.

  tks


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 Scott Griepentrog
 Digium, Inc · Software Developer
 445 Jan Davis Drive NW · Huntsville, AL 35806 · US
 direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029
 Check us out at: http://digium.com · http://asterisk.org




 --
 Ron Wheeler
 President
 Artifact Software Inc
 email: rwhee...@artifact-software.com
 skype: ronaldmwheeler
 phone: 866-970-2435, ext 102


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[asterisk-users] Limit Asterisk

2014-07-23 Thread Eduardo Leones
people

I have a running Asterisk 1.8.28 in great Dell server with two xeon
processors and 16gb of ram and HD SAS 15k (Raid 1). This server is
recording all calls (placed to record the audio in a ram disk), the entire
CDR goes straight to MySQL by cdr_mysql.so. Each call runs some validation
and AGI's have an auto dialer system that generates calls over the manager.
Calls originate and terminate via SIP (no transcode).

With this structure, even being a great server, we can not spend 150
simultaneous calls. When it reaches 140, the load average goes up a lot and
the calls start to get very bad audio, tear, etc.. Using the top we see
that all the processing is for asterisk. In this scenario, I think there is
some limitation in Asterisk, or even the manager due to the auto dialer.

Can anyone give me any tips where I can look where is the bottleneck? I
need to get at least 250 calls that server quality.

tks
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Re: [asterisk-users] Limit Asterisk

2014-07-23 Thread Eduardo Leones
Thanks for the feedback.

In this case SSD disks you think it solves?


Eduardo


2014-07-23 18:01 GMT-03:00 Ron Wheeler rwhee...@artifact-software.com:

  I would also do some math on the bandwidth requirement.

 If you divide your disk bandwidth by your recording bit rate what is the
 theoretical maximum number of calls that you can record at once? Assumes
 that you have infinite CPU and memory and that you can actually drive the
 disks at their maximum.
 If this comes out to 300, you are already there. If it comes out to 3000,
 you have something wrong in your setup or your assumptions and a target to
 work towards.

 What quality are you using in the recording? 44k per second(CD quality
 sound)  uses a lot more bandwidth than 3K (telephone quality)
 What encoding are you using?
 How low a bit rate can you use and still have usable recordings? If they
 are for legal or audit use, you can go pretty low. If you are recording
 soundtracks for reuse in training or publication, you may require higher
 bit rates.

 If you disable recording, how many simultaneous calls can you support?
 Just to be sure that recording is the issue.

 Ron


 On 23/07/2014 4:29 PM, Scott Griepentrog wrote:

  Your bottleneck is most likely your drive bandwidth.  Even with SAS
 drives, you'll need to move to a raid 5+ solution with 6+ drives to
 continue to increase the concurrent calls, or use a storage appliance.

  To confirm this, install the tool nmon and use the v and d options to
 bring up the resource usage indicators and drive busy/throughput statistics.



 On Wed, Jul 23, 2014 at 2:48 PM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:

  people

  I have a running Asterisk 1.8.28 in great Dell server with two xeon
 processors and 16gb of ram and HD SAS 15k (Raid 1). This server is
 recording all calls (placed to record the audio in a ram disk), the entire
 CDR goes straight to MySQL by cdr_mysql.so. Each call runs some validation
 and AGI's have an auto dialer system that generates calls over the manager.
 Calls originate and terminate via SIP (no transcode).

  With this structure, even being a great server, we can not spend 150
 simultaneous calls. When it reaches 140, the load average goes up a lot and
 the calls start to get very bad audio, tear, etc.. Using the top we see
 that all the processing is for asterisk. In this scenario, I think there is
 some limitation in Asterisk, or even the manager due to the auto dialer.

  Can anyone give me any tips where I can look where is the bottleneck? I
 need to get at least 250 calls that server quality.

  tks


 --
 _
 -- Bandwidth and Colocation Provided by http://www.api-digital.com --
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  --
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 Scott Griepentrog
 Digium, Inc · Software Developer
 445 Jan Davis Drive NW · Huntsville, AL 35806 · US
 direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029
 Check us out at: http://digium.com · http://asterisk.org




 --
 Ron Wheeler
 President
 Artifact Software Inc
 email: rwhee...@artifact-software.com
 skype: ronaldmwheeler
 phone: 866-970-2435, ext 102


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Re: [asterisk-users] Limit Asterisk

2014-07-23 Thread Eduardo Leones
Thanks for the feedback.

In this case SSD disks you think it solves?




2014-07-23 17:29 GMT-03:00 Scott Griepentrog sgriepent...@digium.com:

 Your bottleneck is most likely your drive bandwidth.  Even with SAS
 drives, you'll need to move to a raid 5+ solution with 6+ drives to
 continue to increase the concurrent calls, or use a storage appliance.

 To confirm this, install the tool nmon and use the v and d options to
 bring up the resource usage indicators and drive busy/throughput statistics.



 On Wed, Jul 23, 2014 at 2:48 PM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:

 people

 I have a running Asterisk 1.8.28 in great Dell server with two xeon
 processors and 16gb of ram and HD SAS 15k (Raid 1). This server is
 recording all calls (placed to record the audio in a ram disk), the entire
 CDR goes straight to MySQL by cdr_mysql.so. Each call runs some validation
 and AGI's have an auto dialer system that generates calls over the manager.
 Calls originate and terminate via SIP (no transcode).

 With this structure, even being a great server, we can not spend 150
 simultaneous calls. When it reaches 140, the load average goes up a lot and
 the calls start to get very bad audio, tear, etc.. Using the top we see
 that all the processing is for asterisk. In this scenario, I think there is
 some limitation in Asterisk, or even the manager due to the auto dialer.

 Can anyone give me any tips where I can look where is the bottleneck? I
 need to get at least 250 calls that server quality.

 tks


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 445 Jan Davis Drive NW · Huntsville, AL 35806 · US
 direct/fax: +1 256 428 6239 · mobile: +1 317 507 4029
 Check us out at: http://digium.com · http://asterisk.org

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[asterisk-users] asterisk performace 64bits

2014-07-22 Thread Eduardo Leones
Hello,

I'm running Asterisk on a CentOS 64-bit server. . Asterisk if I compile
using the ./configure --libdir=/usr/lib64 instead of ./configure have a
relative gain performace.? Has anyone done any comparison?

Is there any way in the compilation or even in settings that I can improve
the performace of the asterisk?

tks

Eduardo
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[asterisk-users] Queue wrapuptime and active calls

2014-07-15 Thread Eduardo Leones
Hello,

My question is this, I have a service queue that members follow the service
interval (wrapuptime = 30).

However, sometimes these members need to call the customer back, thus
making an active call. Occurs when this member disconnects the call shortly
following section in the queue already sends a new call for him not
understanding the range (wrapuptime = 30).

My question is if I can somehow make the queue respect the same range with
a call that was not caused by the queue. Is there any way I wrapuptime in a
reset after a manual call?

tks

Eduardo
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[asterisk-users] Problem reload queue dynamical members

2014-06-06 Thread Eduardo Leones
Guys, I have a problem. I have a queue on asterisk 1.8 that members are
added dynamically via the AMI QueueAdd. When you run the CLI a
reload app_queue.so all members who were in the queue disappear. This is
a bug or some parameter that I do not know?

Would have another way to do the reload queue without any risk to members
who are already in it?

tks

Ed
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Re: [asterisk-users] Problem reload queue dynamical members

2014-06-06 Thread Eduardo Leones
Josh, thanks for the feedback. That problem can also occur with dynamic
members, would not be just for those who work with realtime?

tks




2014-06-06 10:14 GMT-03:00 Josh Metzger joshdmetz...@gmail.com:

 On Fri, Jun 6, 2014 at 9:03 AM, Eduardo Leones 
 edua...@ypytecnologia.com.br wrote:


 Guys, I have a problem. I have a queue on asterisk 1.8 that members are
 added dynamically via the AMI QueueAdd. When you run the CLI a
 reload app_queue.so all members who were in the queue disappear. This is
 a bug or some parameter that I do not know?

 Would have another way to do the reload queue without any risk to members
 who are already in it?


 It depends on which exact version of 1.8 you're running, but this appears
 to be a bug that was fixed in April of this year.  From the changelog for
 1.8:

 2014-04-01 16:48 + [r411584]  Joshua Colp jc...@digium.com

   * apps/app_queue.c: app_queue: Fix a bug where realtime members
 would be deleted during reload causing waiting callers to get
 ejected. This patch causes realtime queue members to remain in
 queues during the reload process. Previously these members would
 be removed causing any waiting callers to be ejected from the
 queue with a reason of EXITEMPTY. ASTERISK-23547 #close
 ASTERISK-23547 #comment Patch
 app_queue_fix_realtime_reload_1.8_trunk.patch submitted by Italo
 Rossi (license 6409) Review:
 https://reviewboard.asterisk.org/r/3404/


 -Josh

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[asterisk-users] Application Queue context that calls the extensions

2014-01-27 Thread Eduardo Leones
Hello!

I wonder what the default context that the Queue application uses to call
extensions. If there is a possibility to change this into a context created
by me possible? Would you like to get this load value to variables before
calling the extension.

tks,

Eduardo
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[asterisk-users] Monitor extension status

2013-11-21 Thread Eduardo Leones
Hello,

How do I track the status of an extension for socket? I'm trying to use the
ExtensionState, but it is returning empty.

thank you,

Eduardo
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[asterisk-users] Asterisk CPU use

2013-07-29 Thread Eduardo Leones
Hello, working in a call center where we set up a structure in asterisk.
When my voip reaches 150 calls are with bad quality. We do not transcode
codec. What I realized using the top command server (CentOS) processing is
too high for the asterisk. But the general processor server is down. Would
any limitation of Asterisk to use more hardware resources?

tks

Eduardo
attachment: uso_cpu.PNG--
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[asterisk-users] Global Variables

2013-07-10 Thread Eduardo Leones
I have a question about global variables. Is it possible to somehow keep
global variables unset via Dial Plan even Restarting asterisk?

tks

Eduardo
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[asterisk-users] AgentCallBackLogin - stopping

2013-07-09 Thread Eduardo Leones
Good afternoon, I have a server still using Asterisk 1.4.44, it has not
been done migrating to a more updated.

My problem is in AgentCallBackLogin. When many people (more than 100) try
to run it at the same time, the application simply hangs or is extremely
slow. It takes anywhere from four minutes just to ask for the password of
the agent.

I thought I might be missing hardware, but both the CPU and Memory are with
low consumption.

Does anyone have any idea what happens to the AgentCallBackLogin?

tks,

Eduardo Leones
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[asterisk-users] pickup for extension in asterisk 1.4?

2011-09-03 Thread Eduardo Leones
Good afternoon,

I'm not able to create a dial plan to pull links extension. I am 
using asterisk 1.4.18with the following dial plan:

exten = _ * 7XXX, 1, Pickup ($ {EXTEN: 2} @ PICKUPMARK)
exten = _ * 7XXX, n, Hangup ()

But is not working, the following error appears in the CLI:


 - Executing [* 7503 @ ypytrix-05: 2] Pickup 
(SIP/501-63a2, 503 @PICKUPMARK) in new stack
[Sep 3 14:54:26] NOTICE [17844]: app_directed_pickup.c: 159 pickup_exec: 
Notarget channel found for 503.
 - Executing [* 7503 @ ypytrix-05: 3] Hangup (SIP/501-63a2, ) in 
newstack


Does anyone know how the pickup for extension in asterisk 1.4?

thanks,

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Re: [asterisk-users] pickup for extension in asterisk 1.4?

2011-09-03 Thread Eduardo Leones
Already without the spaces, it was time to paste in the email that was well



De: Paul Belanger pabelan...@digium.com
Para: Asterisk Users Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Enviadas: Sábado, 3 de Setembro de 2011 15:24
Assunto: Re: [asterisk-users] pickup for extension in asterisk 1.4?

On 11-09-03 02:19 PM, Eduardo Leones wrote:
 Good afternoon,

 I'm not able to create a dial plan to pull links extension. I am using 
 asterisk 1.4.18with the following dial plan:

 exten =  _ * 7XXX, 1, Pickup ($ {EXTEN: 2} @ PICKUPMARK)
 exten =  _ * 7XXX, n, Hangup ()

remove the spaces to start:

exten =  _*7XXX,1,Pickup(${EXTEN:2}@PICKUPMARK)
exten =  _*7XXX,n,Hangup()

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Re: [asterisk-users] pickup for extension in asterisk 1.4?

2011-09-03 Thread Eduardo Leones
friends,

Indeed, following the example of the voip-info, did a SET dial before the 
route and it worked perfectly.

example:
exten = 1234.1, Set (__PICKUPMARK = 1234)
exten = 1234, n, Dial (...)

thanks





De: Daniel Tryba dan...@tryba.nl
Para: Asterisk Mailing List - Non-Commercial Discussion 
asterisk-users@lists.digium.com
Enviadas: Sábado, 3 de Setembro de 2011 16:56
Assunto: Re: [asterisk-users] pickup for extension in asterisk 1.4?

On Sat, Sep 03, 2011 at 11:19:12AM -0700, Eduardo Leones wrote:
 I'm not able?to create?a?dial plan?to pull?links?extension.?I am 
 using?asterisk?1.4.18with the following?dial plan:
 
 exten =?_?*?7XXX,?1,?Pickup ($ {EXTEN:?2}?@?PICKUPMARK)
 exten =?_?*?7XXX, n,?Hangup?()
 
 But?is not working,?the following error appears?in the CLI:

Where are you *setting* the PICKUPMARK?

See the examples on
http://www.voip-info.org/wiki/view/Asterisk+cmd+Pickup

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   Daniel Tryba

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[asterisk-users] Res: Fading voice problem

2011-05-04 Thread Eduardo Leones
10%




De: Matt Riddell li...@venturevoip.com
Para: asterisk-users@lists.digium.com
Enviadas: Quarta-feira, 4 de Maio de 2011 0:32:28
Assunto: Re: [asterisk-users] Fading voice problem

On 3/05/11 10:16 PM, Eduardo Leones wrote:
 Guys,

 I'm having problems in the fading voice calls, receptive and active,
 that in SIP accounts. While few people using the system, calls are
 perfect, but it beats the normal use of connections (average 30
 concurrent), the voice begins to fade from people.

 Soon I figured some network problem, I did a tcpdump and analyzed by
 wireshark ...the strange thing is this ...

 all packets that arrive on the server asterisk are normal or jitter,
 latency ... But whenAsterisk sends packets to the network or the ISP ...
 maggoty packages are ... jitter of150ms on average ... latency of more
 than 1000 ms ...

 That is, by the way is not the network itself, but the network on the
 machine ...

 Dropped iptables to make sure no influence ... I changed the network
 card and cables... did nothing more ...

 Anyone have any ideas to help me and chase to find the problem?

 PS: The server is a CentOS 5.5 - 32 bit ... I've tested the 64bit tb but
 with the sameerror ...

What's your CPU usage like?

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[asterisk-users] Softphone IAX

2011-04-18 Thread Eduardo Leones
Anyone know a good IAX2 softphone for Windows that has g729 and it is free?

att

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[asterisk-users] AgentCallbackLogin slow in Asterisk 1.4

2011-04-07 Thread Eduardo Leones
Good morning ...

I'm using Asterisk 1.4.40 AgentCallbackLogin in a Call 
Center. What is happening isthat when the Call Center has more than 
15 simultaneous calls the login application isextremely slow to fall 
into the low priority, ie, the agent can log in, but takes about 1minute 
to drop in priority below. ..

I've tried to recompile the asterisk, I 
installed other version of 1.4, but nothing helped ...Detail that the 
server is new, very good 
and even making the conversion to MP3recordings, rarely surpassed 
10% for processing.


Does anyone have any idea what might be causing this slowdown? I thought of 
usingthe AddQueueMember, but would have to change much in 
design, so is my second choice for solution.

att

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