Re: [asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone

2008-01-01 Thread Glenn Gillen
Unfortunately there is only one port, clearly labelled handset

On 31/12/2007, at 11:34 PM, dave cantera wrote:

 glenn,
 check your handset cord... it might be plugged into the wrong port  
 in the back of the phone.  perhaps the headset jack...
 daveC

 Glenn Gillen wrote:

 Hey all,

 I've setup my asterisk install on a CentOS5 server, I've got a few
 IAX2 and SIP softphone clients connected on the same subnet and at
 least 1 external IAX2 softphone. However I'm having some difficulty
 getting the Polycom hardphone to function correctly. Watching the  
 logs
 and debug trace it:

 - Registers correctly
 - Is able to make calls to other peers

 However it is not able to answer calls made to it. That is, the
 handset actually rings, but I've no way to answer it. The answer soft
 key, picking up the phone, etc. all have no effect. And I'm at a loss
 as to what setting should be altered to fix it. Any ideas?

 Possibly a tangent, but also affecting this handset, is that trying  
 to
 dial out over an external SIP trunk fails on the first attempt. But
 calling an internal peer and then trying a second time makes it
 mysteriously work.

 Any help greatly appreciated,

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[asterisk-users] Problem with Polycom Soundpoint IP 320 Hardphone

2007-12-31 Thread Glenn Gillen
Hey all,

I've setup my asterisk install on a CentOS5 server, I've got a few
IAX2 and SIP softphone clients connected on the same subnet and at
least 1 external IAX2 softphone. However I'm having some difficulty
getting the Polycom hardphone to function correctly. Watching the logs
and debug trace it:

- Registers correctly
- Is able to make calls to other peers

However it is not able to answer calls made to it. That is, the
handset actually rings, but I've no way to answer it. The answer soft
key, picking up the phone, etc. all have no effect. And I'm at a loss
as to what setting should be altered to fix it. Any ideas?

Possibly a tangent, but also affecting this handset, is that trying to
dial out over an external SIP trunk fails on the first attempt. But
calling an internal peer and then trying a second time makes it
mysteriously work.

Any help greatly appreciated,

-- 
Glenn

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