[asterisk-users] How to set name of call wav recording file in outgoing/call file?

2008-06-08 Thread Henry Cobb
When I mv a file to /var/spool/asterisk/outgoing in order to place a
call from a user extension that will always be recorded, what
parameter do I set in the call file in order to specify an exact name
for the wav file?

This is on Trixbox and at the moment I'm considering setting an extra
variable and calling through a new calling context that reads this
variable and sets the recording name.

-HJC

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[asterisk-users] End to end call monitoring?

2008-04-17 Thread Henry Cobb
We're having some difficulty tying together our Cisco and Audiocodes
syslogs with our Trixbox asterisk logs.

We'd like to have some way to split out a single call from all the
activity going on at one moment.

Obviously NTP is the first step for this, but we haven't found any
means to tie the logs from the Cisco (which if we're lucky gives a UDP
port number) and the Audiocodes (which rarely tell which of the 24
phone lines is generating the error or warning message).

-HJC

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Re: [asterisk-users] does the meetme module still require an external timing source?

2008-04-04 Thread Henry Cobb
On Tue, Apr 1, 2008 at 11:03 AM, Mike Trest - Personal [EMAIL PROTECTED] 
wrote:
 At 01:13 PM 4/1/2008, you wrote:
  Is app_conference stable now?
  
  I've never made it through a thousand calls without a crash.  (With a
  busy call center this doesn't take all that long.)

  I have deployed a MEETME conference bridge based on a FARM of
  asterisks  with 6,000 conference ports active using basic meetme()
  with a very complex IVR front end that we wrote in perl for the
  customer specific needs.  Still in use after 3+ years.   Hundreds of
  thousands of total participants and millions of minutes later, still
  running.  Very happy with results.

The only problems I have with MeetMe is that the monitoring controls
don't work very well, a single channel can derail a conference and tie
up the server, it eats CPU and adds latency.  (Oh yeah, and there is
that ZAP clone card timer chip requirement.)

Other than that it's okay.

I'd love to have a solid alternative in Asterisk, but I haven't see it yet.

-HJC

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Re: [asterisk-users] breaking into asterisk channel

2008-04-01 Thread Henry Cobb
On Tue, Apr 1, 2008 at 7:29 AM, Chaya Zipora Rosenberg
[EMAIL PROTECTED] wrote:
 Hello,
 I am setting-up a system to place outgoing calls for a certain
   number of minutes (as allowed per the customer's account). I would
   like to break into the long distance channel to announce 1 minute
   left, etc.   What asterisk command can I use to do this?

MeetMe.

You will be blending in multiple inputs into a single output channel after all.

Are you going to tell both sides this, or just one?

-HJC

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Re: [asterisk-users] does the meetme module still require an external timing source?

2008-04-01 Thread Henry Cobb
On Wed, Mar 12, 2008 at 1:57 PM, Michiel van Baak [EMAIL PROTECTED] wrote:
 On 16:27, Wed 12 Mar 08, Steve Totaro wrote:
   Try Callweaver.
  
   Thanks,
   Steve Totaro

  or app_conference for asterisk.
  That does the trick for me on OpenBSD where you dont have
  ztdummy.

Is app_conference stable now?

I've never made it through a thousand calls without a crash.  (With a
busy call center this doesn't take all that long.)

-HJC

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Re: [asterisk-users] OT But I Would Rather See People Running Asterisk on a Real Server than an Emachine

2008-02-27 Thread Henry Cobb
Out of stock now.

Any war stories about running Asterisk on a serious blade setup?

Will you ever hire Wesley Snipes to flog them at a convention?

-HJC

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Re: [asterisk-users] Dell, HP, Digium, homebrew - what do you use

2007-10-08 Thread Henry Cobb
Local (Indian) vendor, Intel(R) Pentium(R) 4 CPU 2.66GHz, 1 GB RAM,
Two 80GB IDE disks, X100P clone.

Supports 15 agents as SIP/ulaw to IAX/G.729 bridge running Vicidial

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Re: [asterisk-users] Crontab script to check health of Asterisk server?

2007-07-16 Thread Henry Cobb
On 7/16/07, Dovid B [EMAIL PROTECTED] wrote:
 Define health. I was working on but gave up on it (no time) to have serverA
 call serverB. ServerB has an agi that it runs that stores info in DB. if
 serverB doesn't get a call then we know that there are issues (and run the
 script vice versa).

Yeah, have machine A call machine B every five minutes and timeout the
dial after the CID is delivered but before the normal IVR on the DID
picks up.  (Perhaps this needs a dedicated DID, but that's only $7 a
month.)

I suppose our FreePBX server would be the best target for this.

-HJC

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[asterisk-users] Question about dnsmgr

2007-07-02 Thread Henry Cobb
[Jul  2 09:31:16] VERBOSE[2682] logger.c:   == Refreshing DNS lookups.
[Jul  2 09:31:16] NOTICE[2682] dnsmgr.c: host 'outbound1.vitelity.net'
changed from 64.2.142.17 to 64.2.142.29
[Jul  2 09:31:23] DEBUG[2711] jitterbuf.c: Attempting to exceed
Jitterbuf max 600 timeslots

And the calls are dropped.

I fixed this by turning off enable in dnsmgr.conf

My question is:

Do you attempt to move existing connections when you see a DNS change
or do you leave the existing connections the fnord alone on their
current IP addresses and simply use the DNS change for new
connections?

-HJC

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Re: [asterisk-users] X100P Clone

2007-06-07 Thread Henry Cobb

On 6/6/07, John Novack [EMAIL PROTECTED] wrote:

Henry Cobb wrote:
 Why would anybody plug a telephone line into an X100P clone?
???
What else would one plug into it?


We just use them as clock cards for MeetMe and trunking.

-HJC
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Re: [asterisk-users] Best Codec

2007-06-07 Thread Henry Cobb

On 6/7/07, Ricardo Martins [EMAIL PROTECTED] wrote:

We use G.729. Consumes only 35kbps of bandwidth and has a level 4 (from
0 to 5) of voice quality. We still have very poor public data networks
here in Brazil that makes G.711 a very high bandwith consunption codec
for us.


35kbps sounds very large.  We only use 20 kbps untrunked and 13-15
kbps when using IAX trunks.

Have you verified this bandwidth usage?

-HJC
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Re: [asterisk-users] Asterisk call quality detection

2007-06-06 Thread Henry Cobb

On 6/6/07, carl Lougher [EMAIL PROTECTED] wrote:

Hi Chaps,
Is there a way to detect/highlight poor quality voice
calls going through an asterisk server?

Was thinking of picking up a cdr record or some other
variable showing poor quality on calls when the
internet is having issues.

Is there any qos or poor audio quality variables
available?


I chart VNAKs per hour.

-HJC
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Re: [asterisk-users] X100P Clone

2007-06-06 Thread Henry Cobb

On 6/5/07, Jared Smith [EMAIL PROTECTED] wrote:

Most of the clone cards don't support far-end disconnect supervision,
so you'll have problems where Asterisk can't tell that the other party
has hung up the phone.  You'd be better off to buy a modern Asterisk
telephony card.


Why would anybody plug a telephone line into an X100P clone?

And when will Digium offer affordable one-port cards again?

-HJC
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Re: [asterisk-users] Asterisk call quality detection

2007-06-06 Thread Henry Cobb

On 6/6/07, Matt [EMAIL PROTECTED] wrote:

 I chart VNAKs per hour.

Would you care to share how you accomplish this?   What programs do you use?


grep VNAK /var/log/asterisk/full | cut -d ' ' -f 4 | cut -d : -f 1 | uniq -c

Needs a bit of an adjustment between the 1-9th and 10th-31st of the
month so I'm looking for something to chomp this automatically.

-HJC
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Re: [asterisk-users] X100P Clone

2007-06-05 Thread Henry Cobb

On 6/5/07, Ronaldo [EMAIL PROTECTED] wrote:

Hi all,

I'm planning to buy a X100P clone and would like some feedback about
this card.
Does anyone already used this card? Does anyone recommend it ? or not?
I'd appreciate any comments.


If you have a new 3.3v only motherboard then make very sure that the
brand that you buy supports this or your system will refuse to boot
with the card inserted.

A lot of X100P clone cards have the 3.3v notch in their PCI interface,
but do not support 3.3v operation.

-HJC
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Re: [asterisk-users] NAT

2007-06-05 Thread Henry Cobb

On 6/5/07, Iban Lopetegi Zinkunegi [EMAIL PROTECTED] wrote:

Hi All!!

I have my asterisk working in my house (working with mandriva 2007 and
asterisk 1.4 svn). I´ve looking on the net but i couldn´t find the way of
making work my asterisk in a real enviroment. Seems that the problem of NAT
is a big problem. How can I sort out this, a mean crossing the NAT and
having asterisk connected?


If you want to receive calls and not just place them and you have a
broadband connection with a dynamic IP then your server must register
with the VoIP provider and I suggest using IAX with the proper UDP
port assigned to your Atrisk server.

-HJC
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[asterisk-users] Additional commands for MeetMeAdmin

2007-05-24 Thread Henry Cobb

Would anybody mind if the the following command options where added to
MeetMeAdmin?

0 - 9, * and #

I'm considering hacking the code to add these commands to play the
DTMFs to the specified user as tones and hope that the SIP or IAX
channels then work with these correctly.

-HJC
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Re: [asterisk-users] polycom random reboots

2007-03-21 Thread Henry Cobb

On 3/21/07, Louis-David Mitterrand
[EMAIL PROTECTED] wrote:

Hi,

At one location we have a user whose Polycom IP430 suffers from erratic
reboots. We swapped his phone for a brand new one, but the problem
remains.

Has anyone seen that?


Our Polycom 3s and 5s ship with flaky power supplies and tend to
reboot all of the time (especially in India...), so we found
replacement non-Polycom power supplies and they are much more stable.

-HJC
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Re: [asterisk-users] Which parameters of a live Asterisk server would you monitor ?

2007-03-20 Thread Henry Cobb

On 3/20/07, Olivier [EMAIL PROTECTED] wrote:

Let's say you have an Asterisk server running.
Which parameters would you check to improve service continuity ?


The tools I tend to use are vmstat, iftop (all VoIP, all the time),
show registry and df.

-HJC
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Re: [asterisk-users] voip-info.org status update

2007-03-15 Thread Henry Cobb

On 3/15/07, Andrew Kohlsmith [EMAIL PROTECTED] wrote:

Obviously you didn't read Google's research paper on drive failures.


This one?

http://labs.google.com/papers/disk_failures.html

-HJC
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Re: [asterisk-users] Newbie Question

2007-03-15 Thread Henry Cobb

On 3/15/07, Chris Nighswonger [EMAIL PROTECTED] wrote:

Ok. I have not been able to setup the box to call outside, however,
watching the packet traffic I see plenty of data flowing from the
xlite client to the * server, but never any packets from the server to
the client. (That is, during the course of the call.) The server and
client talk just fine when establishing the connection, just no audio
data from the server to the client.

Any thoughts?


Setup the demo IVR on your Atrisk box and call that from your xlite softphone.

The entire call will be on your local network so you'll be able to see
if the problem is local or not.

-HJC
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Re: [asterisk-users] How many outgoing phone line/voip account do I need?

2007-03-13 Thread Henry Cobb

On 3/12/07, Dave Cotton [EMAIL PROTECTED] wrote:

On Mon, 2007-03-12 at 20:52 +1100, Paul Hales wrote:
 More importantly, how many calls per day and how long per call.
 Then you can figure out the other bits.

He wants to make 50 simultaneous calls. What difference does the length
and frequency make.


His vindictive dialer isn't playing while it is listening to rings or
busy signals.

So there is an impact on CPU usage from the length of time it takes
the average victim to hang up.

-HJC
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Re: [asterisk-users] How many outgoing phone line/voip account do I need?

2007-03-13 Thread Henry Cobb

On 3/13/07, Chris Bagnall [EMAIL PROTECTED] wrote:

 His vindictive dialer isn't playing while it is listening to rings or
 busy signals.

Forgive my ignorance, but what on earth's a vindictive dialer? Is it one
with a strong sense of revenge? :-)


A normal predictive dialer determines from agent behavior when will be
the most convenient time to deliver the next call to them.

A vindictive dialer uses arcane arts to determine the least convenient
time to deliver the call to the target.  Is it when they are about to
sit down for dinner, when they are about to step out or when they are
taking a bath?  Many factors have to be adjusted to maximize the
inconvenience of the call.  The dinosaur telephone companies are the
main users, but the free vacation seminar companies are stepping up
their deployments.

Personally I never answer calls from area code 666 anymore.  ;-)

-HJC
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-11 Thread Henry Cobb

On 3/10/07, Lacy Moore - Aspendora [EMAIL PROTECTED] wrote:

On 3/10/07, Henry Cobb [EMAIL PROTECTED] wrote:
 So get a second broadband connection and run only voice on it.

Has anyone tried this?

I have been thinking about this.  We're getting so much spam that I
think it's taking up too much of our bandwidth.  I'm wondering how
much bandwidth all the script kiddies take up scanning things as well.


That won't be a problem if you've got almost every port blocked at the firewall.

Sell this to your client on the basis of uptime. You wouldn't want
your phones to be unusable just because your ISP has a routing
problem.

Buy two links of the same size from two different kinds of providers
and put the tiny trickle of voice on the best link and your hordes of
data on the non so good link.

Then sign up for two different VoIP providers and use whichever is
best on your best internet link as your primary with the other as
backup.

Then all you have to do is ensure that everything on the phone to
internet route has UPS protection.  (A standby PBX PC wouldn't hurt
either.)

-HJC
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Re: [asterisk-users] Empty Wildcard TDM400P as a MeetMe timer.

2007-03-11 Thread Henry Cobb

It looks like somebody has fixed the X100P v3.3 problem in an outbreak
of sanity.  (Pity that Digium seems to be in such a hurry to not take
my money.  Well, other than the G.729 tax.)

http://cgi.ebay.com/Low-Profile-Authentic-X100P-SE-FXO-Digium-Asterisk-VoIP_W0QQitemZ130088348688QQcategoryZ99269QQssPageNameZWDVWQQrdZ1QQcmdZViewItem?hash=item130088348688

Anybody tried this in a 3.3v only server yet?

-HJC
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Re: [asterisk-users] Which VoIP router and switch to use for medium size business

2007-03-10 Thread Henry Cobb

On 3/9/07, Zeeshan Zakaria [EMAIL PROTECTED] wrote:

I am thinking of going with HWEC and also using a good QoS switch. Right now
there is only one switch (don't remember the name) and it is handling all
the VoIP and data traffic. Sometimes voice breaks, and it must be because of
interference from data traffic. But this is not a very serious problem and
one switch with QoS should be able to handle it. Am I right here? Even if
someone starts using P2P software.


Not a chance.

Most of your traffic is doubtlessly downloads such as web and spam mail.

A QoS device on your side of the link can only reduce the amount of
stuff you send (which isn't much) and can't do anything about the
massive amount of downloaded stuff that is getting in the way of voice
packets being sent to you.

So get a second broadband connection and run only voice on it.

-HJC
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Re: [asterisk-users] Newbie Question

2007-03-09 Thread Henry Cobb

On 3/9/07, mail-lists [EMAIL PROTECTED] wrote:


[test]
disallow=all
allow=gsm  ;GSM consumes far less bandwidth than ulaw
;allow=ulaw
;allow=alaw

Are you sure that the xlite phone can handle gsm??


I use it on Linux and it does.

-HJC
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[asterisk-users] Empty Wildcard TDM400P as a MeetMe timer.

2007-03-08 Thread Henry Cobb

I've just moved into 3.3v PCI servers and found that my clone X100P
cards were lying about the 3.3v supported notch.

Can I use a  Wildcard TDM400P without any modules as a timer for
MeetMe in a 64 bit 3.3v server?

Will I still need to plug the hard disk power cable into it?

Is there a better cheaper 3.3v MeetMe timer?  (Boss doesn't trust the
kernel timer.)

-HJC
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