Re: [Asterisk-Users] Unable to call certain 800 numbers through Teliax

2005-07-14 Thread Hugo Begglo

Hello again everyone,

I'm having this same issue with Asterisk.  Any ideas ?

Hugo

Cullin J. Wible wrote:


After all of your feedback and a discussion at Teliax we have fixed this
issues.

It appears that when dialing a PSTN number, using the 'r' option is really
unnecessary.

Furthermore, some IAX clients and older phones (e.g. Cisco 20 VIP) require
us to Answer() the call before dialing the PSTN network or Teliax.

For more information, see the thread on Teliax at
http://www.teliax.com/forum/viewtopic.php?p=544#544.

Thanks for all the help!

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 13, 2005 12:38 PM
To: asterisk-users@lists.digium.com
Cc: asterisk-users@lists.digium.com; [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Unable to call certain 800 numbers through
Teliax

 

We are unable to call certain 800 numbers through Teliax but I 
   

thought 
 

I would post this here and see if anyone else had the same problem 
with either Teliax or other carriers.


The 800 numbers causing problems pick-up the call right away and are 
   



 

in the US - American Airlines (8004337300) and Staples 
   

(800-378-2753) 
 


- we can call many other 800 numbers just fine.

   

My users have reported the same problem with AA, we also use Teliax. I 
 



 

coul care less about Staples but American Airlines is the airline that 
 



 


serves this destination, so it is important to us.
 

I'm not the OP, but I tested both the AA and Staples numbers again this 
morning via teliax. Still working just fine here (C7960, cvs-head from 
last night).


So, if its not working for both of you, the problem must be:
- already fixed in asterisk head, or,
- the iax2 call termination equipment (not necessarily asterisk) used
  by teliax to complete your calls is different from my calls.

   



We use teliax and I had a similar problem with UPS. I can currently call 
Staples and AA fine.


The problem was with numbers that did not generate a ring tone before 
answering. I solved this problem by changing my Dial command for outbound. 
I had the 'r' option in there before, so essentially the number would just 
keep ringing to the user, while on the other end it had actually answered.


If this is not your problem, please specify in more detail the behavior 
you are seeing. What is the output on the asterisk console when one of 
these calls is made? What version of Asterisk are you using?


-Ron
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Re: [Asterisk-Users] Queue Log

2005-06-09 Thread Hugo Begglo

Thank Brian !

That gave us the last piece we needed.

Regards,
Hugo

Brian Roy wrote:


On 6/7/05, Johann [EMAIL PROTECTED] wrote:
 


Hugo,

   


1118098465|1118098465.47|salesq|NONE|ENTERQUEUE||Ray Balbin 25
(716)250-3405
 



 


2nd column is not really sure...maybe the duration?
   



Asterisk UniqueID of the call. 


-Brian
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Re: [Asterisk-Users] Queue Log

2005-06-08 Thread Hugo Begglo

Thanks Johann.  - that helps out .

Johann wrote:


Hugo,

1118098465|1118098465.47|salesq|NONE|ENTERQUEUE||Ray Balbin 25 
(716)250-3405



1st column is unixtime stamp for the current date
2nd column is not really sure...maybe the duration?
3rd column is the queue name
4th column is their agent number (or NONE if there isn't one)

--johann
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[Asterisk-Users] Queue Log

2005-06-07 Thread Hugo Begglo

Hello everyone,
This is is my first email to this group.

I'm am writing a small php program to pull some info out of our 
Asterisk's queue_log.  I'm having trouble figuring out what some of the 
parameters mean.

Here's an example:

1118098465|1118098465.47|salesq|NONE|ENTERQUEUE||Ray Balbin 25 
(716)250-3405


I found a doc that tells me about everything from ENTERQUEUE and on 
but nothing on the 4 fields before it. 


Can anyone she some light on this ?

Hugo


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