RE: [asterisk-users] snom led not working with asterisk 1.4.1

2007-03-29 Thread Jamie Heckford
Just to let you know that this doesn't work with the latest SNOM
firmware.

We use 6.2.3 which works fine.

-- Jamie 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Carsten
Bock
Sent: 27 March 2007 12:19
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] snom led not working with asterisk 1.4.1

Steve Murphy wrote:
 On Wed, 2007-03-21 at 15:00 +0100, Giorgio Incantalupo wrote:
 Hi Steve,
 as you know if you type show hints inside asterisk console you can 
 see phone status. When a phone is not connected, Asterisk says it is 
 Unavailable. With Asterisk 1.2.9.1 my SNOM leds worked well so I knew

 when a phone was not available but with Asterisk 1.4.1 is not 
 possible anymore. This is one of the functions which I'm trying to 
 keep from Asterisk 1.2.9.1 to 1.4.1 .

 
 Pardon my ignorance! I am new in this area. I have not used my SNOM 
 360 with anything but 1.4. When the monitored extension is busy, the 
 LED is on; when the extension is ringing, the LED flashes. What does 
 it do for you in 1.2, when the line is unavailable?

The LED is also on.
I noticed a change from 1.2 to 1.4:

channels/chan_sip.c, 1.2.13 :

case AST_EXTENSION_UNAVAILABLE:
statestring = confirmed;
local_state = NOTIFY_CLOSED;
pidfstate = away;
pidfnote = Unavailable;



Asterisk 1.4.2 channels/chan_sip.c Line 6892 function static int
transmit_state_notify(...)


case AST_EXTENSION_UNAVAILABLE:
statestring = terminated;
local_state = NOTIFY_CLOSED;
pidfstate = away;
pidfnote = Unavailable;


The var statestring has changed. I changed it back to confirmed and
the phone shows the unavailable state.

ciao,
Carsten

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RE: [asterisk-users] RE: Snom 360 Multiple calls on hold help

2006-11-27 Thread Jamie Heckford

 Thanks again for this new beta release, I couldnt of asked for a
quicker response
 time, my hat is truly off to Snom for actually caring about the
customer!

I'll 2nd that, we use mainly Snom's now and its mostly down to the fact
they provide excellent customer service and support. 

And they also make very good handsets :)


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RE: [asterisk-users] Audio goes one way during the call for a fewseconds. Is it RTP, NAT, dyndns, or what it is?

2006-11-06 Thread Jamie Heckford
We had very similar problems to this which drove us insane for ages.

Basically we use VoIP trunks (SIP) for all our inbound + outbound calls.
Call quality was good however we would get random problems where people
could not hear us or us hear them for about 5-10 seconds at a time.

After weeks of trying to get to the bottom of the problem it appeared
our VoIP trunk provider (sentiro/sip2go) had ropey connectivity at best.

We have since changed provider and now experience no call problems
whatsoever (after running extensive tests to the sip host such as mtr
etc.)

Jamie 

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of Matt
 Sent: 05 November 2006 13:30
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] Audio goes one way during the 
 call for a fewseconds. Is it RTP, NAT, dyndns, or what it is?
 
 Sounds like a bad Internet connection messing with the IAX 
 jitterbuffer.  Try running ping plotter from your location to 
 your host, and see if it goes 'red'/down.
 
 On 11/3/06, Zeeshan Zakaria [EMAIL PROTECTED] wrote:
  Hi everybody,
 
  I finally want to get rid of 1-way audio problem. Please 
 help me here.
 
  I have 3 scenarios.
 
  1. Audio is always one way. Caller who dialed can't listen 
 the called 
  party but called party can listen him. In this scenatio 
 Asterisk is on 
  dynamic IP with dyndns FQDN. sip.conf has externip = abc.dyndns.org 
  and localnet = xxx.xxx.xxx.xxx entry. Trunk and extensions are SIP. 
  Where is the voice getting lost from the called party? NAT 
 is there but Asterisk is in DMZ.
 
  2. Conversation is going fine when all of a sudden you realize that 
  other parth has started saying 'hello, hello' because they 
 can't hear 
  you. But you are hearing them loud and clear. Now you are 
 on static IP with dyndns FQDN.
  externip and localnet settings in sip.conf (do we need them 
 for static IP?).
  After about 15-20 seconds, again 2-way converstaion is 
 established again.
  IAX trunk, SIP extension, no NAT.
 
  3. Conversation goes one way for 15-20 sec during the most 
 important 
  part of the conversation (Murphy's Law). You are on a 
 static IP with 
  no dyndns enrty. Trunk is ZAP on PRI, extensions SIP. NAT 
 present but 
  router properly configures for port forwarding. externip 
 and localnet 
  settings present in sip.conf
 
  Is think may be due to some reason RTP stream gets lost, 
 routed to wrong IP.
  But why would this happen during a call and how to stop it 
 from happening.
  Or is there some other reason behind this? Does dyndns 
 setting have to 
  do anything with this problem? How can I overcome this problem once 
  and forever.
 
  --
  Zeeshan A Zakaria
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RE: [asterisk-users] Example Polycom function key config

2006-11-03 Thread Jamie Heckford

  Jamie Heckford wrote:

  If it works during a call then excellent, I'll try have a play 
  tomorrow and let you know how it goes as well.
 

Have managed to get a dialstring sent now using speed dials, it also
works incall!

HOWEVER

It doesn't seem to send them to the *current* call. It places the
current call on hold and tries to place a call on a new line.

Currently looking for a workaround to this, will let you know.

Thanks,

Jamie
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RE: AW: [asterisk-users] Snom or Cisco Phones?

2006-11-03 Thread Jamie Heckford
I really wouldn't bother with the polycom's if you want to be able to
program the feature keys




From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave
Schardin
Sent: 03 November 2006 16:37
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: AW: [asterisk-users] Snom or Cisco Phones?


Polycom with backite LCD (Is there any?) 

The Polycom 650 has a backlit display. They wont be shipping
until some time this December.


On Nov 2, 2006, at 7:51 PM, Zeeshan Zakaria wrote:


Cisco is out of question because as somebody already
said in this thread, they come with only half of the stuff, and then
they are VERY propriatery. They'll give you really hard time in
configuration, firmware upgrading, support etc. I'd say CISCO are not
made for open source VoIP industry. 
My suggestion will be one of the Snom 360, Aastra 480i,
Aastra 9133i or Linksys 942, or a Polycom with backite LCD (Is there
any?)
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Looking for voice over IP products? Visit our VoIP store at
http://voipstore.atacomm.com



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RE: [asterisk-users] Example Polycom function key config

2006-11-02 Thread Jamie Heckford
FYI - Polycom have confirmed to me that you can only send one digit via
the programmable feature keys.

Idiots. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jamie
Heckford
Sent: 01 November 2006 09:41
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Example Polycom function key config

 
 Hi Jamie -

Hi Noah,

 Has anyone here reprogrammed their Polycom features keys using 
 sip/ipmid.cfg?

 If so I would be really grateful if someone could send me an example

 Here's the keys line that I use for one of my clients:

 keys key.scrolling.timeout=1
 key.IP_500.37.function.prim=DialpadPound
 key.IP_500.31.function.prim=DialpadStar
 key.IP_600.37.function.prim=DialpadPound
 key.IP_600.30.function.prim=DialpadStar/

Thanks for that, I have something similar but what I can't work out is
how to send multiple digits. For example 2x 'DialpadPound'. I have tried
putting it in twice etc. to no avail. 

Anyone know how to get this to work?

I'm trying to get our transfer key (##) programmed to one of the
function keys basically.

Thanks,

Jamie
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RE: [asterisk-users] Example Polycom function key config

2006-11-02 Thread Jamie Heckford
 
Jamie Heckford wrote:
 FYI - Polycom have confirmed to me that you can only send one digit 
 via the programmable feature keys.

   

 Search the archives for the last month.  If I recall correctly, if you
are using firmware  2.0.1 it will allow you to map a speed dial and the
speed dial can be programmed to send  multiple digits.  I'll be looking
at this on Saturday.

 Doug

Hi Doug,

AFAIK (from looking through the archives) this will only allow you to
send the digits onhook, not during a call. 

If it works during a call then excellent, I'll try have a play tomorrow
and let you know how it goes as well.

Jamie

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RE: [asterisk-users] Example Polycom function key config

2006-11-01 Thread Jamie Heckford
 
 Hi Jamie -

Hi Noah,

 Has anyone here reprogrammed their Polycom features keys using 
 sip/ipmid.cfg?

 If so I would be really grateful if someone could send me an example

 Here's the keys line that I use for one of my clients:

 keys key.scrolling.timeout=1
 key.IP_500.37.function.prim=DialpadPound
 key.IP_500.31.function.prim=DialpadStar
 key.IP_600.37.function.prim=DialpadPound
 key.IP_600.30.function.prim=DialpadStar/

Thanks for that, I have something similar but what I can't work out is
how to send multiple digits. For example 2x 'DialpadPound'. I have tried
putting it in twice etc. to no avail. 

Anyone know how to get this to work?

I'm trying to get our transfer key (##) programmed to one of the
function keys basically.

Thanks,

Jamie
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[asterisk-users] Example Polycom function key config

2006-10-31 Thread Jamie Heckford

Hi,

Has anyone here reprogrammed their Polycom features keys using
sip/ipmid.cfg?

If so I would be really grateful if someone could send me an example as
I have tried various entries for hours now and don't seem to be getting
anywhere.

Any help appreciated. 


Kind regards

Jamie Heckford
Technical Consultant
  

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RE: [asterisk-users] porting numbers in UK telewest/bt/adept

2006-10-27 Thread Jamie Heckford

 Any experts on porting numbers in the uk here? ;-)

 Yep, it is your legal _right_ to have the numbers ported in a
reasonable time/cost.
 Point this out to them and ask what the complaints escalation
procedure is. That should get their attention.

Can you point me to the law that gives you the legal right to port
numbers between providers? As far as I was aware they had to have a
porting agreement with the new carrier to able to do this.
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[asterisk-users] Can anyone help? Why does One-Touch record mute/disconnect callif not dialed quick enough?

2006-10-23 Thread Jamie Heckford
Hi,

Any suggestions to below problem?

Thanks 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jamie
Heckford
Sent: 17 October 2006 21:48
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] FW: Why does One-Touch record mute/disconnect
callif not dialed quick enough?

Hi List,
 
Have an odd problem with the one-touch record on asterisk 1.2.11.
 
All works ok, however one of our users today discovered if he is a bit
slow hitting the 1 key after he presses *, the call seems to stay
connected but its almost like it is muted. 
 
Haven't figured out the delay yet but it seems to be if the 1 is not
pressed within 1-2 secs this occurs. 
 
Any suggestions? I tried setting:
 
disconnect = *0
 
in features.conf in the hope this would solve it but no luck.
 
I am using Polycom SPIP 301 handsets and can't see anything obvious on
these either/
 
Thanks in advance for any help!

Kind regards

Jamie Heckford
Technical Consultant
  
Interfuture Systems Ltd
Kemps Farm Business Park, London Road, Balcombe, West Sussex RH17 6JH

E-MAIL DISCLAIMER: This e-mail is intended for the addressee named above
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you are not the intended recipient please notify the sender immediately,
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use, copy or store the e-mail in any medium. As communications via the
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transmission or is modified or amended in any way following despatch.
Any views or opinions expressed within this e-mail are solely those of
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Systems Ltd unless otherwise specifically stated. Although Interfuture
Systems Ltd has taken every reasonable precaution to ensure that any
attachment to this e-mail has been checked for viruses, it is strongly
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attachment, as we cannot accept liability for any damage sustained as a
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right and senders of messages shall be taken to consent to the
monitoring and recording of e-mails addressed to members of the firm.   

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[asterisk-users] FW: Why does One-Touch record mute/disconnect call if not dialed quick enough?

2006-10-17 Thread Jamie Heckford
Hi List,
 
Have an odd problem with the one-touch record on asterisk 1.2.11.
 
All works ok, however one of our users today discovered if he is a bit
slow hitting the 1 key after he presses *, the call seems to stay
connected but its almost like it is muted. 
 
Haven't figured out the delay yet but it seems to be if the 1 is not
pressed within 1-2 secs this occurs. 
 
Any suggestions? I tried setting:
 
disconnect = *0
 
in features.conf in the hope this would solve it but no luck.
 
I am using Polycom SPIP 301 handsets and can't see anything obvious on
these either/
 
Thanks in advance for any help!

Kind regards

Jamie Heckford
Technical Consultant
  
Interfuture Systems Ltd
Kemps Farm Business Park, London Road, Balcombe, West Sussex RH17 6JH

E-MAIL DISCLAIMER: This e-mail is intended for the addressee named above
only, and may be covered by legal privilege and/or protected by law. If
you are not the intended recipient please notify the sender immediately,
and in the meantime do not disclose the contents to any other person nor
use, copy or store the e-mail in any medium. As communications via the
Internet are not secure Interfuture Systems Ltd can accept no liability
if this e-mail is accessed by third parties during the course of
transmission or is modified or amended in any way following despatch.
Any views or opinions expressed within this e-mail are solely those of
the sender, and do not necessarily represent those of Interfuture
Systems Ltd unless otherwise specifically stated. Although Interfuture
Systems Ltd has taken every reasonable precaution to ensure that any
attachment to this e-mail has been checked for viruses, it is strongly
recommended that you carry out your own virus check before opening any
attachment, as we cannot accept liability for any damage sustained as a
result of software virus infection. Interfuture Systems Ltd reserves the
right and senders of messages shall be taken to consent to the
monitoring and recording of e-mails addressed to members of the firm.   

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[Asterisk-Users] Polycom 301's drop last two digits of dialed number

2006-05-26 Thread Jamie Heckford
Hi All,
 
Having a rather annoying problem with the Polycom 301 phones, suspect it
to be my dialplan.
 
Basically if you lift the receiver off the handset and dial a number, it
will not let you dial a number longer than 10 digits (Can see this being
acceptable in US, but in UK its a right pain). As soon as the 10th digit
is entered, it starts to dial and the number is invalid. If the phone is
left on hook and the number is dialed, it works fine when pressing the
'send' key on the handset as it sends the whole number.

Can anyone shed any light on this issue? I thought it could be asterisk
is trying to Dial to soon so I added a Wait in the dialplan but it
didn't seem to work.

Kind regards

Jamie Heckford
Technical Consultant
  


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