[asterisk-users] attended transfers going to wrong voicemail Asterisk 1.8 Polycom 650

2012-01-18 Thread Jeff Roberts
Hi, I'm seeing an odd issue at a recent installation and have been unable
to resolve it.  Caller A calls Caller B and Caller B transfers to Caller
C.  Using a blind transfer, if Caller C doesn't answer then Caller A gets
Caller C's voicemail. (as expected) However if doing an attended transfer
(Caller B simply hits transfer, then transfer without announcing) then
Caller A winds up in Caller B's voicemail box if Caller C doesn't answer.
I realize my users are misusing attended transfer but it still doesn't
seem to work as expected. I have tried setting both canreinvite=no and
directmedia=no in sip.conf and it doesn't seem to make a difference.

Asterisk is version 1.8.4.2.  All phones are Polycom 650. I have another
installation that is on Asterisk 1.6 with a mixture of cisco and polycom
phones and I cannot reproduce the behavior there. Thanks in advance. If I
need to provide more information please let me know.

Thanks,
Jeff Roberts
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[Asterisk-Users] system command vs mailfax and quotes?

2005-11-09 Thread Jeff Roberts
hello,

been playing with spandsp, and rxfax. seems to work well.

i have not been able to run the mailfax command successfully from within asterisk.

[jeff-fax-in]
exten = s,1,SetVar(FAXFILE=/var/spool/asterisk-fax/${UNIQUEID}.tif)
exten = s,2,rxfax(${FAXFILE})
exten = h,1,system(/usr/bin/mailfax.sh ${FAXFILE} [EMAIL PROTECTED] ${CALLERIDNUM})


the console shows this command executing but i never get the email

however i can cut the command from the console, paste it to the command line and it works perfectly
such as:
/usr/bin/mailfax.sh /var/spool/asterisk-fax/1131570962.919.tif [EMAIL PROTECTED] 205550011


a little more testing shows me that at the command line:
/bin/sh -c /usr/bin/mailfax.sh /var/spool/asterisk-fax/1131570962.919.tif [EMAIL PROTECTED] 200011

fails though, which from what i read is how asterisk sends my arguments to the command line.

I've tried all sort of combinations of quotes and no quotes but can get anything to work.

anyone have an idea as to what im failing to do to get the arguments passed thru the system command correctly?
running CVS-v1-0-02/19/05-13:29:39

Thanks,
Jeff
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Re: [Asterisk-Users] Playing reveived message WAV file

2004-11-26 Thread Jeff Roberts
Joseph wrote:
What Linux players support WAV format?
 

Many support wav. Few support GSM codec in wav format. You can use sox
to convert to signed linear wav so you can play with all wav capable
players.
   

I think yours is the correct answer.  The file is GSM codec in wav
format.  After converting it to MP3 I have no problem playing it.
Is there a way to tell asterisk to send me MP3 format instead of WAV?
 

Joseph,
I had better results with mplayer than any other player I tried.  
Mplayer will play the .wav, and the .WAV files,  which are the 
uncompressed and gsm encoded wavs.  I could only get xmms to play the 
uncompressed wavs, whichever one that is.  I tried several plugins and 
never got xmms to work with the gsm encoded wavs, although I could have 
been doing it wrong.  I was never able to get mplayer to play the .gsm 
files.  I tried vlc (videolan client) with some sucess with wavs but I 
ended up using mplayer.  You might also try realplayer/helix player, I 
never got around to trying it.

-jeff
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Re: [Asterisk-Users] Playing GSM files

2004-09-20 Thread Jeff Roberts
Brian wrote:
Apple Quicktime will play gsm files iirc.
Rodolfo Grave wrote:
You can use WinAmp or xmms... it has a Plugin for playing GSM 
files.(not included in the standard installation but you can find it 
in google)

RODOLFO
Sys.Concept wrote:
How to play GSM files?
I want to go through some of them but I'm not sure which player to use.

What do you guys use under linux to play gsm or wav49's?  We have an 
environment that is all linux based terminals and I haven't found a 
player that will handle anything but the uncompressed wavs and work on 
the terminal using esd or nasd.
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Re: [Asterisk-Users] Playing GSM files

2004-09-20 Thread Jeff Roberts
Steven Critchfield wrote:
On Mon, 2004-09-20 at 08:39, Jeff Roberts wrote:
 

Brian wrote:
   

Apple Quicktime will play gsm files iirc.
Rodolfo Grave wrote:
 

You can use WinAmp or xmms... it has a Plugin for playing GSM 
files.(not included in the standard installation but you can find it 
in google)

RODOLFO
Sys.Concept wrote:
   

How to play GSM files?
I want to go through some of them but I'm not sure which player to use.
 

What do you guys use under linux to play gsm or wav49's?  We have an 
environment that is all linux based terminals and I haven't found a 
player that will handle anything but the uncompressed wavs and work on 
the terminal using esd or nasd.
   

sox gsmfile.gsm -sw -t wav - |esdcat
What was wrong with your man(1) command?  
 

I should have been a little clearer.  Its not me wanting to play the 
files, it would be the users, who don't have command line access.  They 
also need the ff rw stop pause etc buttons.  They'd be using the app to 
play voicemails out of their email, or vmail.cgi.  It works fine off a 
windows box, but I have yet to come with anything that will play wav49 
or gsm on a terminal with a gui.  I did get mplayer to play a wav49 from 
the command line, but was never able to get the mplayer gui work on an 
ltsp terminal.
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Re: [Asterisk-Users] Hardware for PBX with 4 incoming/outgoing lines and 20 phones

2004-08-25 Thread Jeff Roberts
Andrew Elchuk wrote:
Most of the time we are only using 3 of the lines for calling.  If I 
used VOIP termination for outgoing calls wouldn't I still need the 4 
lines to receive all of our incoming calls?  Also do I need to have an 
IP phone to connect to a Wildcard TDM40B or could I just use the 
phones we have right now?  Thanks.

Don't know if your situation will lend itself to my solution, but it 
seems to work for me:  I called and had the call waiting turned off on 
my pots line and set up busy call forwarding to my nufone number.  Now, 
when someone dials my pots line, the first call comes in over a channel 
bank connected to a t100p.  Each additional call, whether they call the 
pots line or the nufone line comes in over iax.  I've only had a couple 
of simultaneous calls going, but I would think I could have as many as 
my internet connection will support bandwidth wise.  I've been using it 
for a few weeks, and looking at the charges, its pretty cost effective 
to me.  Unless your other three numbers are published or your faxing 
over several lines, I dont see why you can't shut them off and use one 
pots lines and voip for the rest.
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Re: [Asterisk-Users] pickup any call

2004-08-18 Thread Jeff Roberts
Andrew Kohlsmith wrote:
I use it here all the time and it works very well.  I have my home # ring a 
dummy line at work (it doesn't ring anywhere, just gets the call in to the 
office asterisk server) and then when my IM tells me I have an incoming call 
I can *8 it and receive calls to my number at work.  :-)

 

Hey Andrew, what kind of extension logic,etc to you use to get the im to 
tell you the call is there?
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Re: [Asterisk-Users] paging/intercom

2004-08-18 Thread Jeff Roberts
defiance wrote:
Hey guys, I have run into one last issue before I do my full *
conversion this evening. I can't seem to get paging to work. I have the
chan_oss module loaded as per the wiki, and I have the following in my
dial plan
;here is our intercom
exten = 6000,1,Dial,console/dsp
when I dial it here is the output from the console
-- Executing Dial(SIP/3062-4f07, console/dsp) in new stack
 Call placed to 'dsp' on console  
 Auto-answered  
   -- Called dsp
   -- OSS/dsp answered SIP/3062-4f07
 Hangup on console  
 == Spawn extension (from-sip, 6000, 1) exited non-zero on
'SIP/3062-4f07'

But I can't get anything to come out of the speakers. I know sound does
work on the system. Any Ideas?
Chris Locke
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Sounds like like your oss/alsa config doesnt like the drivers loaded.  
If you have the oss module loading, try switching it to alsa or vice 
versa.  It can be a little picky, but if you have sound working for 
another app, say aplay or play you should be able to get asterisk to use it.
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Re: [Asterisk-Users] odd behavior - adtran ta 850 + t100p

2004-07-08 Thread Jeff Roberts
[EMAIL PROTECTED] wrote:
I've been working with an adtran ta 850 hooked to a t100p pretty much all
day today, and I haven't gotten past configuring zaptel.conf and
zapata.conf.  For some reason, when I pick up analog phone hooked up to
the first module of a quad fxs card in the second slot of the ta 850,
asterisk thinks that all four of the fxs modules in that card are going
off hook.  If I pick up a phone hooked to module 2 of the same fxs card
then asterisk (correctly) only sees that module go off hook.
When plugging a phone into any of the fxs pairs, I only get dial tone for
a second or two and then I get silence.  However, I can still dial
extensions and get through.  I'm not sure but maybe it is a config problem
with the ta 850, as it takes a little more manual configuration than the
ta 750 I worked with before.  Anybody have any pointers?
Here is the output on the console when I pick up a phone on module 1, and
module 2, respectively:
[EMAIL PROTECTED]:~# asterisk -r
Asterisk CVS-HEAD-07/06/04-12:37:58, Copyright (C) 1999-2004 Digium.
Written by Mark Spencer [EMAIL PROTECTED]
=
Connected to Asterisk CVS-HEAD-07/06/04-12:37:58 currently running on
slack1 (pid = 702)
- Remote UNIX connection
   -- Starting simple switch on 'Zap/5-1'
   -- Starting simple switch on 'Zap/6-1'
   -- Starting simple switch on 'Zap/7-1'
   -- Starting simple switch on 'Zap/8-1'
   -- Hungup 'Zap/5-1'
   -- Hungup 'Zap/6-1'
   -- Hungup 'Zap/7-1'
   -- Hungup 'Zap/8-1'
   -- Starting simple switch on 'Zap/5-1'
Jul  6 22:30:03 WARNING[163850]: chan_zap.c:1288 zt_set_hook: zt hook
failed: Device or resource busy
Jul  6 22:30:03 WARNING[163850]: chan_zap.c:1288 zt_set_hook: zt hook
failed: Device or resource busy
   -- Starting simple switch on 'Zap/6-1'
   -- Starting simple switch on 'Zap/7-1'
Jul  6 22:30:03 WARNING[163850]: chan_zap.c:1288 zt_set_hook: zt hook
failed: Device or resource busy
   -- Starting simple switch on 'Zap/8-1'
   -- Hungup 'Zap/5-1'
   -- Hungup 'Zap/6-1'
   -- Hungup 'Zap/7-1'
   -- Hungup 'Zap/8-1'
   -- Starting simple switch on 'Zap/6-1'
   -- Hungup 'Zap/6-1'
Here is zaptel.conf:
span=1,0,0,esf,b8zs
loadzone = us
defaultzone=us
fxsks=1
fxoks=5-24
And here is zapata.conf:
[channels]
transfer=yes
context=default
language = en
usecallerid = no
hidecallerid = no
echocancel=yes
echocancelwhenbridged=yes
rxgain=0.0
txgain=0.0
immediate=no
signalling=fxs_ks
echotraining=yes
group = 0
channel = 1
context=trusted
group = 1
signalling = fxo_ks
rxwink = 300
channel = 5-24
Any help appreciated,
-Jeff
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Well I tried setting up the the unused fxo ports, tried setting them to 
unused, and even moved the fxs cards around in the bank to see if it 
would make any difference. No joy though.  Anybody know how to run some 
self tests on this bank to be sure its the problem?  I'm pretty sure 
adtran will fix or replace the bank, but I'm sure they are going to want 
me to explain the problem but I'm not sure what info they'll need.
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Re: R: [Asterisk-Users] execute a context from cron

2004-07-01 Thread Jeff Roberts
Michael George wrote:
On Thu, Jul 01, 2004 at 03:58:25PM +0200, Manuel Wenger wrote:
 

I want to have call forwarding (from the POTS)
turned on at the close of work and turned off 
automatically by *.
 

I would have a look at GotoIfTime:
http://www.voip-info.org/wiki-Asterisk+cmd+GotoIfTime
That should be much easier than a cron job
   

It looks like this is just a conditional Goto and it will not spontaneously
start a flow in a context.  What I need is something that will, at a given
time, act just like we picked up an internal extension and dialed a sequence
of numbers.
Thanks!
 

Then you definitely want to take a look a sample.call, use the cron job 
to create you own file.
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Re: [Asterisk-Users] Avaya Partner Phones to SIP?

2004-05-20 Thread Jeff Roberts
Matthew Branton wrote:
I remember someone posting here some time ago about commercial 
offerings for taking channel banks of Avaya partner phones and turning 
them into asterisk compatible (SIP?) devices, but I can't seem to find 
a reference to the hardware manufacturer or specific experiences. 
Would anyone care to enlighten me? Off list is fine if this is a 
repeat, thanks very much.

Matt
http://www.citel.com
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Re: [Asterisk-Users] Business Looking Analog Phone

2004-05-14 Thread Jeff Roberts
Steve Totaro wrote:

Thanks,  they are kick ass.

But this client wants a more traditional looking phone and they dont even
want displays, lol, just a few speed dials.  I guess I should have said that
in the first post.
- Original Message - 
From: Andrew Kohlsmith [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, May 14, 2004 9:08 AM
Subject: Re: [Asterisk-Users] Business Looking Analog Phone

 

I am looking for some analog phones are low cost yet not cheap looking.
they should fit into a business setting.  Can anyone help?
 

Aastra PT390s.  Kick ass phones.

-A.
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I went on this same quest earlier this year.  ATT and GE have some 
pretty good single and 2 line phones with and without displays, but they 
are really lightweight.  officedepot.com has some of them, sometimes 
they have more to choose from in their stores.  Staples also has a few.  
Aside from the weight, my biggest problem is somehow the users confuse 
asterisk into think them hanging up the phone is a flash-hook, but I 
think that is true for all analog phones.  Panasonic also make a few 
nice phones but all I could find for purchase was white(which I didnt 
care for).  All the phones I considered  had the mini-jack headset plug too.
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Re: [Asterisk-Users] Dell server for asterisk question!

2004-05-13 Thread Jeff Roberts
I second that warning to stay away from the perc raid, I have one that 
continuously deals me fits.

Leo Ann Boon wrote:

The TE410P works with the 2650, I had 1 in there for months. One other 
thing, avoid the PERC RAID. The Linux driver in kernel 2.4 series is 
not very stable.

FYI.

Bartosz Jozwiak wrote:

I am planning to buy Dell 2650 server with dual Xeon processors.
And I would like to buy two TE410P cards for PCI with 3,3v.
This is on Dell site about PCI slots for Dell 2650 server:
3 PCI-X (1x64-bit/133MHz, and 2x64-bit/100MHz)
Does that mean I will be able to buy two TE410P cards ?
Or I need to buy two TE405P cards ?
Thanks for help.
bartek
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Re: [Asterisk-Users] Cisco 7940 Phones as paging system?

2004-05-07 Thread Jeff Roberts
Joe Antkowiak wrote:

I am currently using 7960's with *, and line 6 is set to auto answer.  Works
great, customer is happy.  As far as an intro-tone, you can set the dial
command to play a sound (using the announce option) before the call is
connected.  I grabbed a simple tone wav file, and made it play that.  Now,
when the intercom ext is called, it plays the tone on the destination phone,
and wa-la, intercom
So it works.  Let me know if you need sample configs.

 

I'd like to see them, maybe you could put them on the wiki.
-Jeff
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[Asterisk-Users] what marks a vm message as old?

2004-03-04 Thread Jeff Roberts
Hello,

I've got a small asterisk system running in production.  We use the voicemail mainly 
for letting people leave orders overnight and early morning in a special order 
mailbox.  The manager at the site keeps complaining that the messages are always split 
into both old and new messages even though he deletes all the messages before he 
leaves and doesnt check them again until the next morning.

I was just wondering exactly what all can happen that would mark a message as old?  Do 
messages left the previous day automatically get moved to old?

Thanks,

Jeff Roberts
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Re: [Asterisk-Users] what marks a vm message as old?

2004-03-04 Thread Jeff Roberts
 On Thursday 04 March 2004 10:24, Jeff Roberts wrote:
  I was just wondering exactly what all can happen that would mark a
  message as old?  Do messages left the previous day automatically
  get moved to old?
 
 Messages that have been listened to and are not explicitly saved to
 the New folder are automatically moved to the Old folder when you
 exit VoiceMailMain.
 
 
So he would absolutely have to dial into that mailbox and check messages in order for 
some of them to be marked old? 

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Re: [Asterisk-Users] TDM card loses Dial tone

2004-02-16 Thread Jeff Roberts
I have a cordless phone that causes this same thing to happen every time I plug it 
into a digium fxs port.  I have an old style tdm card and a new one, same results with 
both.  Don't know what it is about the phone that makes this happen; It works fine 
plugged into a pots line.  The phone is a uniden 900mhz dss.

-Jeff

On Sat, 14 Feb 2004 14:49:49 -0500
Ulexus [EMAIL PROTECTED] wrote:

 Same here.  I, too have received replacement cards from Digium, and I have 
 even tried replacing the proSLICs, all to no avail.
 
 Also to note: the same port on each (of three) cards always goes out first.
 
 On Thursday, 12 February, 2004 19:22, John Vozza wrote:
  Same here...
 
  Usually after several of these show up in my system log:
 
  Power alarm on module 1, resetting!
 
  Need to unload/reload module wcfxs in order to get the dial tone back.
  Happens several times a week, sometimes more frequently.
 
  John
  -
  NetRom Internet Services973-208-1339 voice
  [EMAIL PROTECTED]   973-208-0942 fax
  http://www.netrom.com
  -
 
  On Thu, 12 Feb 2004, Youness El Andaloussi wrote:
   I experienced similar problems too with a 4 chan tdm400. This seems to
   especially happen when you make configuration changes. It has nothing to
   do with runing X or no, it does not even have to do with redhat... I
   experienced the same problem on mandrake.
  
   One thing you have to be extra careful is when restarting, make sure that
   all the modules have entirely reloaded before expecting a dialtone with
   an asterisk debug console asterisk -r... many of the times I
   thought there was no dialtone and the asterisk process had gone cukoo, I
   noticed that configuration was not entirely reload.
  
   Yet, reloading many times seems to get some of the TDM400 channels
   hung.  On the other hand, this problem does not seem to happen as
   extensively when no reloads are made
 
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[Asterisk-Users] is it possible to turn auto answer off and on in the dialplan?

2004-02-06 Thread Jeff Roberts
Is it possible to turn auto answer for the console off and on in the dialplan?  If so 
would someone be so kind as to post a short example.

I'd like to use the same sound card for external ringing over the paging system that 
I'm using for overhead paging.  So my idea was to put the console in the group of 
phones to ring when a call comes in, which would ring over the speakers. But I'd like 
to keep being able to do over head paging by dialing an extension.

I'd to have autoanswer=no in alsa.conf, and do something like

; overhead paging
exten = 4600,1,SetMusicOnHold(silence)
exten = 4600,2,SetAutoAnswerOff(CONSOLE/dsp)
exten = 4600,3,Dial(CONSOLE/dsp)
exten = 4600,4,Hangup

instead of what i have now:

; overhead paging
exten = 4600,1,SetMusicOnHold(silence)
exten = 4600,2,Dial(CONSOLE/dsp)
exten = 4600,3,Hangup

Otherwise, I'd need to add another soundcard as console2 and run both outputs into the 
input of the paging system, correct?

Thanks ahead,

Jeff
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Re: [Asterisk-Users] analog or sip ? was far end disconnect supervision

2004-01-12 Thread Jeff Roberts
On Sun, 11 Jan 2004 21:35:26 -0500
Lance Arbuckle [EMAIL PROTECTED] wrote:

 
 
 Rich Adamson wrote:
  
   Thanks to everyone that responded to my channel bank question.  Ive
   decided that the Adit 600 would be a good choice.
   Then I got to thinking about SIP phones and wondered if their quality
   has progressed to the point that they can be deployed to customers who
   just want their phones to work and wouldn't tolerate any SIP hickups.
   As for pricing, I would think the SIP phones would need to be in the
   $200 price range to be competative with analog or ADSI phones plus a
   channel bank.  I know there are lots of variables that figure into the
   analog vs SIP question like number of incoming lines and how they're
   delivered and the number of extensions etc   I guess what would be
   helpfull to me would be some general rules of thumb that you asterisk
   experts use to determine what type of extension phones to recommend for
   a given customer.
  
  Lots of choices ranging from about $80 to $700 (and more) depending upon
  manufacturer, model, features, etc. Believe the wiki has some references
  to many of them.
  
  For business use, I've had excellent experience with the Cisco 7960
  (refurb ~$350 with the power cube), and average-moving-to-good/excellent
  with the Snom 200 (using the latest firmware). Both are probably
  considered higher-end multiline business sip phones by most on this list.
  There are others but I've not attempted to eval those.
  
  Your customer is likely to drive the decision if you let them eval
  a few different models. Since you indicated that you're just getting
  started with *, etc, pure guess is that most business sales are likely
  to require a mixture of multi-line and single-line insturments.
  
  There has been a fair amount of list traffic relative to how various
  phones support nat, call transfer, music on hold, speaker volume,
  call waiting tones, and other issues. Best guess is that you would
  likely only sell a select set of single-line and multi-line units purely
  from a support perspective, with actual proposals based on specific
  requirements (eg, a location needs nat therefore this model, business
  office with all internal phones likely a different model, another
  business with an unlimited checkbook gets a Cisco ;).
  
  Rule of thumb...
   - don't give an executive or check-writer a cheap phone, or one that
 is so lite-weight they pull it around their desk
   - find a single-line instrument or two you are comfortable supporting
 (seems like the list has suggested at least one vendor's cheap phone
  has a high mortality rate that might be worth striking from your list)
   - understand where the ata-186 kind of boxes fit (and where they don't
 fit from a real business perpective)
   - understand the value (or lack thereof) for the phone having an
 internal switch with two RJ45 jacks (and who's phones don't work very
 well with this)
   - keep a sharp eye on the sip marketplace going forward ;)
   - understand the value of QoS in switches
   - find a supplier that delivers  invoices reliably, and will work with
 you on defective units
  
  If you're looking for opinions on specific models, I'm sure you'll get
  a number of responses from those with favorites.
 
 disclaimerI haven't a clue, yet/disclaimer
 
 Correct me if I'm wrong, but it sounds like you're firmly in the SIP
 camp. While I like the idea of adding extensions by simply plugging a
 phone into the network, knowing what some of my potential Asterisk
 customers have for data network hardware makes me cringe when I think
 about adding 20,30 or 40 Sip phones to the mix :)
 
 So, I was thinking that perhaps going the analog route with a nice ADSI
 screen phone might be best for those customers that are either (a)too
 cheap to buy cisco's, (b)reluctant to replace network hardware,
 (c)afraid of technology...etc. etc.  From what I've pieced together from
 googling the list archives it seems like this approach would offer the
 customer a solid system today that could grow with SIP phones as
 Asterisk and SIP mature a bit more.
 
 Can anyone share what their favorite analog business phones are ?
 Is ADSI a good way to go ?  If so, which models are your favorites?
 
 Thanks everyone :)
 
 -Lance
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fwiw i just put in a 7x4 system at one of our smaller locations, i ended up using a 
used adtran ta-750(2fxo/4fxs), and att 972 analog phones.  the main reason i used the 
att phones was the fact that they had the little 2.5mm headset jact like a cordless 
or cell phone has.  my biggest complaint is that they are 2 line phones so i've got 
some useless buttons on the phone.  they look nice though also.