[Asterisk-Users] Question about VoIP providers

2005-02-05 Thread Kanwar Ranbir Sandhu
Hi Everyone,

Does anyone know of any Canadian VoIP providers that offer all of the
following:

1. DIDs in Canada, U.S., and Europe
2. BYOD (i.e. connect to Asterisk directly)
3. Setting of CallerID for outgoing calls
4. Multiple concurrent calls per account (or some other method to
accommodate many concurrent outgoing calls)

I've checked out the Wiki and there doesn't appear to be any Canadian
providers that currently offer the above.  

BTW, do any VoIP providers support call centre type of environments
where the vast majority of calls (98%) are outgoing?  My biggest client
(not currently using Asterisk, but may be shortly) is an investor
relations firm, and they raise funds (among other services) for their
clients.  This entails massive amounts of outgoing calls.  

They have 12 employees, and will be adding a few more, topping out at
around 15.  I would say about 13 to 14 of those employees would need to
be able to place outgoing calls concurrently.

1. How does this work in the VoIP world?  Is it as simple as ordering
another account and just setting it up in the dialling plan?

2. If multiple accounts are the answer, how then do they all tie in with
one phone number?

Thanks,

Ranbir
-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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RE: [Asterisk-Users] TDM400 stopped working

2005-02-02 Thread Kanwar Ranbir Sandhu
On Tue, 2005-01-02 at 11:59 -0500, Jim Van Meggelen wrote:
 Jim Van Meggelen
 [EMAIL PROTECTED]

Jim,

I've been trying to get in touch with you (email), but it doesn't seem
to be getting through.

Send me an email. I believe you have my email address.

Sorry for the noise, everyone.

Regards,

Ranbir
-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Anyone know where a good source of mailing list stats might be found?

2005-01-22 Thread Kanwar Ranbir Sandhu
On Sat, 2005-22-01 at 12:19 -0500, Jim Van Meggelen wrote:
 I'm curious to know how the volume of Asterisk-Users rates as far
 mailing lists go. This list sees over 200 messages per day, which has
 GOT to put it in the top 5%, doesn't it? I'd love to know if anyone has
 knowledge of any organization that might maintain such stats.

Someone on the Fedora mailing list wrote a script (or scripts) to
collect stats on that mailing list.  It compiles data on the top
posters, the mailer's used and other cool stats.  Every month the
results are posted to the list.

Either run a search or post a message there to get a hold of the script.
It should be very easy to adapt it to this list.

Regards,

Ranbir
-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Toronto?

2005-01-08 Thread Kanwar Ranbir Sandhu
Hi Jim,

On Sat, 2005-08-01 at 05:40 -0500, Jim Van Meggelen wrote:
 Anyone in the Toronto area interested in getting together to share notes
 and swap war stories?

I'm in Brampton.

I don't have war stories per se, but I have been using Asterisk for my
consulting business for about 8 months now.  I will shortly be putting
in Asterisk for a new client and an existing one that is moving to a new
office.

Actually, I was looking to obtain a list of preferred contacts that I
could call upon (i.e. contractors) when required for Asterisk
implementations.

Continue off list??

Regards,

Ranbir
-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] 8 pstn lines+ on Asterisk supported hardware.

2005-01-03 Thread Kanwar Ranbir Sandhu
On Mon, 2005-03-01 at 19:43 +0200, Hadi Jadallah wrote:
 I have this project that requires me to use 8 PSTN lines and possible
 more. I was thinking 2 TDM cards with FXO modules.
 The I got to read the Qs about FXO/FXS cards thread and that scared
 me.
 Can anybody recommend anything that is known to work ok with no
 mysterious problems?
 I was thinking OpenSwitch12 cards. What do you guys think?
 Any help is appreciated.

Never had a problem running Asterisk on Dell servers.  My Asterisk box
is a Dell 1600SC (with 1 FXS and 1 FXO), which is doing double duty as a
BackupPC server for a remote backup service for my clients.

Asterisk has been running beautifully for 9 months and counting.

HTH,

Ranbir
-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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[Asterisk-Users] Toshiba DK-40 and Asterisk...possible?

2004-12-20 Thread Kanwar Ranbir Sandhu
Hi all,

I have a potential client interested in an Asterisk PBX, which will
allow them to improve their virtual office services, among other things
(it's a Business Centre).

They currently have a Toshiba DK-40 and 19 DKT 2010-SD phones.  The
owner has told me that the phones are digital (not in the VoIP sense,
obviously).

Is anyone here familiar with this particular PBX? Any chance that it can
be integrated with Asterisk?  They would like to keep the phones, but I
frankly have no idea if they will work with Asterisk directly, or
through the Toshiba PBX via a connection to the Asterisk box.  Keeping
the existing phones makes a very big difference in the cost of an
Asterisk PBX, so I don't blame them for wanting to keep the phones
around.

Thanks.  I'd appreciate any and all comments/suggestions.

Regards,

Ranbir

-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Toshiba DK-40 and Asterisk...possible?

2004-12-20 Thread Kanwar Ranbir Sandhu
Hello Brian,

First of all, thanks for replying.

On Mon, 2004-20-12 at 18:15 -0600, Brian Roy wrote:
 I have a Toshiba DK 280 that is connected to our Asterisk server here.
 We have it connected in two ways right now. A T1 card going from the
 Toshiba to a T100p on the * box. And we also have analog extensions
 from the Toshiba going into a Adit 600. The analog extensions are for
 doing transfers from the Toshiba to the * box. Unfortunately, Tie
 lines on the toshiba do not support unsupervised trunk to trunk
 transfers.

I didn't realize until after I had sent the email that connecting the
phones to Asterisk isn't necessary: I could just put Asterisk in front
of the Toshiba.  This way calls would come into the Asterisk box, and
via the dial plan, be routed to either IP Phones or to the extensions on
the Toshiba.

I'm glad to hear that you were able to get the two working together.  A
few questions:

1) Why do you need the T100p when you have the analog extensions?  Are
calls coming into the Toshiba first, then sent via the T100p to
Asterisk?

2) Did you lose any of features on the Toshiba phones?  

 Anyway, you will definitely be able to integrate the two, it just
 might take a little effort.

Well, I'm certainly willing to give it a try as long as the client is
willing to pay for the test run. :)  

Again, thanks for the info.

Regards,

Ranbir

-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] RE: Toshiba DK-40 and Asterisk...possible?

2004-12-20 Thread Kanwar Ranbir Sandhu
Hi Jason,

On Mon, 2004-20-12 at 16:43 -0700, Jason Kawakami wrote:
 Anything that speaks phone can be integrated with *.  You can sit an *
 server next to anything and make it work through a tie line of some kind.
 The level of seamlessness and what you are trying to do will determine the
 viability of doing this.

Well, seeing as how I've not had to integrate an Asterisk box with an
existing PBX before, I'm sure there will be quite a bit of trial and
error.  It also doesn't help that my potential client doesn't have the
manual for the Toshiba PBX.  But, I can probably find a web site selling
manuals.

 Sorry.  Digital phones speak whatever mfg language they were meant to
 connect to, in this case, Toshiba.  If you want to add IVR functionality or
 expand the voicemail, or add voip (basically, something else that the
 Toshiba doesn't do) you can just sit the * next to the Toshiba.  If you want
 to use it as the main system, you will have to toss the sets.

Yes, that was the first thing I told them (i.e. the phones will only
work the Toshiba PBX).  However, I didn't realize at the time that the
Asterisk server could just be put in front of the Toshiba.

 Look on the wiki about legacy integration for further information.

I went through the bits about legacy integration earlier this year, and
hadn't gone back until today.  I actually did take a look before I read
your message, and was happy to see that the type of integration I
eventually began to think about might just be possible.  This is what
I'm planning on proposing/testing:

PSTN - Asterisk TDM04B - Asterisk TDM40B - Toshiba DK40

Well, the FXO card won't be connected directly to the FXS card, but that
nicely summarizes what I'm picturing.  I believe this has a high chance
of working since they're currently using analog telephone lines anyway.

Thanks for the reply.  I'll send an update on whether or not everything
works out.  Hopefully it'll help someone else out in the future.

Regards,

Ranbir

--  
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Digium Hardware in Canada

2004-12-15 Thread Kanwar Ranbir Sandhu
On Tue, 2004-14-12 at 13:09 -0600, Adi Linden wrote:
 I am looking for a supplier of Digium hardware in Canada. Any suggetions?

Send an email over to us with detials of what you require:
[EMAIL PROTECTED] .

Regards,

Ranbir
-- 
Kanwar Ranbir Sandhu
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] High(er) availability

2004-12-07 Thread Kanwar Ranbir Sandhu
On Tue, 2004-07-12 at 10:54 +0100, E. Versaevel wrote:
 Hello,
 
 If one would like to build a redundant Asterisk setup, would it be possible
 to exchange the locationdb for the SIP  users between then?

I haven't tried this, but in my opinion it seems like it would give you
what you're looking for:

http://openssi.org/cgi-bin/view?page=openssi.html

Actually, OpenSSI would work for just about anything, no?

HTH,

Ranbir

-- 
Kanwar Ranbir Sandhu
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] MusicOnHold() - how to restart player from the beginning on each call? (fwd)

2004-10-22 Thread Kanwar Ranbir Sandhu
On Fri, 2004-10-22 at 05:56, Manfred Petz wrote:
[snip]
 Is there a way to force MusicOnHold() to be restarted from the beginning for 
 each call which has been answered?
[snip]

Why?  What would be the point?

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] FXO Disconnect supervision problem

2004-09-03 Thread Kanwar Ranbir Sandhu
On Fri, 2004-09-03 at 12:22, Glen Johnson wrote:
[snip]

 According to the asterisk-console, when a pstn callers connects:  after they 
 hang up, asterisk will always timeout and then hang up.  It never catches 
 the hang up when it actually happens.   And also, zap show channel x 
 reports the channel is offhook even though it isn't (and will still 
 answers calls).
 
 At Digium-support's request, I updated to CVS-HEAD-08/31/04-07:58:19.   But 
 the problem persists.
 
 Anyone else having (or had or fixed) this problem?

Well, it used to work here, but then stopped, and I can't figure out
why.  I've upgraded our Asterisk install to newer CVS versions, but it
hasn't helped.  

I'm not sure what to do now.  It's really odd that it worked reliably
for a few months, but now does not.

BTW, we're in Brampton, Ontario, Canada.

Confused,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Bell Canada Caller-ID

2004-08-24 Thread Kanwar Ranbir Sandhu
On Tue, 2004-08-24 at 10:07, Matt G wrote:
 Has anyone gotten CID from Bell Canada to work properly with *?
 
 We have our * box down at our datacentre in St Louis, and whenever we 
 call it from a Bell Canada Telephone line, all we see is '' for the CID. 
 I did some digging on google and the mailing lists and couldn't find 
 anything pertaining directly to Bell-Canada and * CID, but didn't find 
 much. I did however find :

We have had CID working from the very beginning (well, not quite...had
to insert a Wait(1) after answering, after which CID worked flawlessly).

We have a TDM400P, so it's not quite the same setup as your's.  However,
CID works here, so I'm not sure it's a Bell problem.

We do have hangup detect problems though.  It used to work, but now it
doesn't - completely clued out as to why.

Anyway, perhaps it's just a matter of having to use a Wait after
answering the line.

HTH,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Restart Digium Cards

2004-08-18 Thread Kanwar Ranbir Sandhu
On Wed, 2004-08-18 at 15:38, Martin Keding wrote:
 I have a X100p and a TDM400P card in a Redhat 9 server. If Asterisk is
 not suhtdown properly (reboot without stopping Asterisk or power
 failure etc), I have to do a modprobe command after the restart before
 Asterisk works again. Any ideas how to resolve this. 

That's an easy one, and I am sure it's in the wiki or in the list,
somewhere.  However if others are wondering, here's the solution: in
/etc/rc.modules, type in the modprobe command you use to manually load
the modules.  That's it!  

Next time the server reboots, the rc.modules file will be read and the
modules will be automatically loaded.

HTH,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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[Asterisk-Users] Snom 220

2004-08-01 Thread Kanwar Ranbir Sandhu
Hi everyone,

Has anyone used a Snom 220 with Asterisk?  It's meant for a receptionist
(as far as I can tell), and therefore has a ton of buttons to facilitate
transfers between and to many extensions.  I'm wondering how well it
works with Asterisk.

We use Snom 200s in the office, and they're great.

I'd appreciate any comments you may have.

Regards,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] using round-robin dns for sip registrations

2004-07-29 Thread Kanwar Ranbir Sandhu
On Thu, 2004-07-29 at 00:36, Greg Hill wrote:
 I finally decided to get a little source code dirt under my fingernails
 tonight and dig through chan_sip.c to understand how registrations are
 currently implemented. The hope is to perhaps at least seed some ideas
 about how to make registrations to a server name, which resolves to
 multiple IPs, either attempt each IP in the order they're returned by dns,
 or, simply attempt to register with them all. This would be a good place
 for somebody to chime in: which approach would be better? 

If you haven't already, I would suggest posting this on the developers'
list instead.  You'll get the response you're looking for there.

HTH,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Polycom IP-600 leasing?

2004-07-28 Thread Kanwar Ranbir Sandhu
On Wed, 2004-07-28 at 10:37, Scott Laird wrote:
 They're that low?  I've hard a hard time finding reasonable-looking 
 vendors for under $335, and most places seemed closer to $400.  Anyway, 
 the issue is that I'm looking for 15 of them, which is a big enough 
 total that management'd rather not write the check for them all at 
 once.  The joys of startups.  It's been a while since I've had to be 
 this cash-frugal, so I'm kinda rusty.

We can offer leasing on our services and hardware.  But, we don't resell
Polycom phones (yet, anyway).  If you're interested in Snom products at
all, send me an offlist email.

BTW, I work for Systems Aligned, a professional Linux IT services
company.

Good luck in your search,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] User-Oriented Management of Asterisk

2004-07-27 Thread Kanwar Ranbir Sandhu
On Tue, 2004-07-27 at 09:25, Chris Hobbs wrote:
 I am currently constructing a CIM model of Asterisk from a user
 view-point so that Asterisk could offer a WBEM management interface,
 thus fitting in with the other enterprise equipment in the office. There
 is some interest in this model within the DMTF. Is anyone else
 interested?

Sounds interesting to me, and would be to our clients as well.  If you
need help with testing, bug reports etc., let me know.  We don't mind
being guinea pigs. :)

Regards,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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Re: [Asterisk-Users] Large Enterprises using asterisk

2004-07-22 Thread Kanwar Ranbir Sandhu
On Thu, 2004-07-22 at 10:16, Sunrise Ltd wrote:
 Michael Little wrote:
 
 Unfortunately, not everyone knows how to use Linux.
 
 While I don't disagree with your comments in general, I
 take issue with the notion that Asterisk automatically
 means Linux.
[snip]

 Perhaps it is time to think about getting a hint from the
 Apache folks and represent Asterisk on the official
 website as
 
 Asterisk - the number one open source PBX on the
 internet
 
 and an effort to develop and maintain an open-source
 telephony server for UNIX based operating systems
 including Linux and BSD.
[snip]

I agree!  This would be an excellent way to market Asterisk.  We're
working with a marketing company at the moment to develop
marketing/sales materials and to generate interest in our company.  What
you've stated above about Asterisk sounds like a PERFECT way to sell
Asterisk to the masses.

My two cents.

Regards,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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RE: [Asterisk-Users] Future installation questions - what do I need?

2004-07-21 Thread Kanwar Ranbir Sandhu
On Wed, 2004-07-21 at 15:57, Scott Stingel wrote:
 Also, many members on here complain when people post using HTML (not sure
 why, I think they have older mail readers).. Anyway, please post in plain
 text, to keep everyone happy.

Well, along with top posting being an issue, HTML emails make me blind! 
Here, see for yourself: 
http://members.rogers.com/kanwar/html-messages-make-me-blind.png

Now here's what a text message looks like:
http://members.rogers.com/kanwar/my-eyes-are-happy.png

See?  The text message is much nicer (and correct).  You'll also notice
why I and many others feel top posting is simply horrible.  Take a look
at the second screenshot.  If someone wasn't following this particular
thread and decided to read your message, they would have no clue what
questions you were answering.  If you had replied inline, deleting the
parts of the message that you didn't need, you would end up with a much,
much easier to follow conversation.  BTW, I didn't shrink the size of
the window: that is how much I see in Evolution when I'm reading a
message, be it by opening the message in it's own window or in the
preview pane.

Anyway, this is with an up-to-date, excellent PIM: Evolution.  Outlook
HTML emails are always super small and next to impossible to read,
unless I reply to the message.  When I reply, the message is converted
into plain text and my eyes thank me.  Most of the time though, I just
delete the message.

I hope that clears up the confusion a little. :)

Regards,

Ranbir

-- 
Ranbir
Systems Aligned Inc.
www.systemsaligned.com

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