[asterisk-users] Asterisk, OCS and Caller-ID

2008-12-05 Thread Kevin Ragsdale
Hello Everyone,

We've connected OCS to Asterisk via OpenSips, and the voice functionality is 
working fine.  I was wondering if anyone out there who has implemented a 
similar system would be willing to share any information on how they have 
implemented this, specifically with regards to URI numbering on the OCS side.  
So far, we've done this:

1.  Extensions in * are 4-digit, and the Caller-ID is configured with this 
number.  We append the area code and prefix for outbound calling.  In order for 
the Communicator to pop-up with the username, we've had to put the full number 
with a + so that the normalized number will match the AD phone number.  I would 
assume that we could fiddle with the Caller-Id with macros or something to 
correct this.
2.  We really aren't sure how to handle the URI for OCS, since most people 
will continue to use both systems.  Right now, it's their 10-digit number 
without the +, but I really don't know what a good solution is here.  We add a 
SIP channel to their Dial() statement so that the desk phone and OC ring at the 
same time; we don't use Trixbox or anything like that, just a vanilla 1.4 
installation
3.  Calls from OCS use the URI configured for the account, so it's number 
only.  I would assume there is a way to use LDAP with * to match a number to AD 
information and populate it that way.

Overall, I'm fairly pleased with the setup so far.  Call quality is good, 
people like the ability to dial straight from Outlook and OC, and people can 
use it on the road as a smartphone, without VPN access required.  We have a lot 
of remote users and daily conference calls, so it's going to save money for 
that sort of thing as well.

Thanks,

Kevin

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[asterisk-users] Choppy Audio in One Direction

2008-09-09 Thread Kevin Ragsdale
Hello everyone,

We had one of our PBXs crash due to a hardware failure, and rebuilt it with PBX 
in a Flash.  We are using the current versions of libpri, zaptel and *.  It's 
the same server with replacement hard drives - a Dell 2850 with a TE410 T1 
card, single PRI.  It was running v1.2 for years with no problems at all.  I'll 
call this PBX B.  Our main PBX in our corporate office - PBX A - has also been 
upgraded to the latest libpri, zaptel and * (not running PIAF, but fc7 and a 
manual installation), although the same problem occurred with the previous 
version.  We also tried different hardware on PBX B with the same symptoms.

What is happening is that occasionally, audio from PBX B to PBX A will become 
choppy, while the audio from PBX A to PBX B is unaffected.  It doesn't seem to 
matter how many active calls there are, and we've tried SIP and IAX trunks with 
the same result.  The issue will go away for awhile, and then return.  It just 
happened again, and ping times with full-size packets are a consistent 85-90 
ms.  If you call through the PSTN, then the symptoms disappear.  It could be a 
networking problem, but this didn't start happening until the server crash, and 
nothing has changed in the networking infrastructure.  Cat /proc/interrupts 
show that there are no shared IRQs.  We just set the switch port to force 
100Mb, Full-Duplex.  The OS on PBX B is CentOS  5.2, kernel 2.6.18-92.1.6.el5.  
Hyperthreading is turned on, just as it has always been on the server.

Can anyone give my any ideas as to what might be going on?

Thanks for any help,

Kevin

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Re: [asterisk-users] Big difference in CPU utilization with MeetMe

2008-05-08 Thread Kevin Ragsdale
Julian,

Thanks for the information.  We'll wait for a new version, then.

Kevin

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Julian Yap
Sent: Wednesday, May 07, 2008 5:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Big difference in CPU utilization with MeetMe

There is a bug in 1.4.19.1 with IAX.  That's your issue.


On Wed, May 7, 2008 at 12:38 PM, Kevin Ragsdale [EMAIL PROTECTED] wrote:


 Hello everyone,

 We are building a new * server based on a Supermicro motherboard with a 2.8
 Xeon processor and a TE220B card.  We're using the PBX In a Flash
 distribution.  What we've found is that with a 4 user MeetMe conference, the
 CPU usage is consistently around 16%.  This in comparison to our existing
 PSTN gateway * box running 1.09 (it hosts our conferences and terminates our
 T1s).  With 23 users and processing all PSTN phone calls, CPU usage averaged
 from 3-8%.  This is an older Supermicro, with a 2.4 Xeon processor.  In both
 cases, the connections are via IAX trunks from our main PBX here, and in two
 remote locations.  We use g711 u-law only  - no other codecs are used.  If
 we connect the same number of users through a PRI connection directly to the
 new server, the CPU is 1% or less, so obviously we've pooched something.

 We saw this same behavior when we split off the users to a 1.4x based PBX,
 and we thought it was the server hardware in the new machine, which was an
 older Dell 2650.  But now we're not so sure.  I know this is kind of vague,
 but can anyone suggest what might be happening?

 New Server
 CentOS 5, Kernel version 2.6.18-53.1.14.el5
 Asterisk 1.4.19.1, and the SVN Zaptel drivers for the TE220B problems posted
 recently
 2.8 Xeon, Hyperthreading disabled, 4GB RAM, 3Ware 9550SX RAID

 Old Server
 Fedora, Kernel version 2.4.22-1.2199.nptl
 Asterisk 1.0.9
 2.4 Xeon, Hyperthreading off, 1GB RAM

 Thanks for the help,

 Kevin

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[asterisk-users] Big difference in CPU utilization with MeetMe

2008-05-07 Thread Kevin Ragsdale
Hello everyone,

We are building a new * server based on a Supermicro motherboard with a 2.8 
Xeon processor and a TE220B card.  We're using the PBX In a Flash distribution. 
 What we've found is that with a 4 user MeetMe conference, the CPU usage is 
consistently around 16%.  This in comparison to our existing PSTN gateway * box 
running 1.09 (it hosts our conferences and terminates our T1s).  With 23 users 
and processing all PSTN phone calls, CPU usage averaged from 3-8%.  This is an 
older Supermicro, with a 2.4 Xeon processor.  In both cases, the connections 
are via IAX trunks from our main PBX here, and in two remote locations.  We use 
g711 u-law only  - no other codecs are used.  If we connect the same number of 
users through a PRI connection directly to the new server, the CPU is 1% or 
less, so obviously we've pooched something.

We saw this same behavior when we split off the users to a 1.4x based PBX, and 
we thought it was the server hardware in the new machine, which was an older 
Dell 2650.  But now we're not so sure.  I know this is kind of vague, but can 
anyone suggest what might be happening?

New Server
CentOS 5, Kernel version 2.6.18-53.1.14.el5
Asterisk 1.4.19.1, and the SVN Zaptel drivers for the TE220B problems posted 
recently
2.8 Xeon, Hyperthreading disabled, 4GB RAM, 3Ware 9550SX RAID

Old Server
Fedora, Kernel version 2.4.22-1.2199.nptl
Asterisk 1.0.9
2.4 Xeon, Hyperthreading off, 1GB RAM

Thanks for the help,

Kevin



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RE: [asterisk-users] Connecting branch offices through IPsec tunnel --latency effects?

2006-07-25 Thread Kevin Ragsdale
We have two offices - one in Oklahoma and the other in Vancouver, BC -
connected via an OpenVPN connection.  We have big pipes at each site
(15Mb and 10Mb), and it works great.  We average about 70ms latency
through the tunnel.  We have about 5-6 conference calls per day with up
to 20 users, and no one has complained about the audio quality (after we
upgraded the Polycom firmware, that is.  We had a godawful echo problem
with the older firmware).

We used to have an IPSec VPN, but for us the OpenVPN solution is much
simpler, and has been more reliable.

Kevin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Stephen
Bosch
Sent: Tuesday, July 25, 2006 10:25 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Connecting branch offices through IPsec tunnel
--latency effects?

Hi:

If I connect two offices through an IPsec tunnel, what is the impact on
latency, and does it noticeably affect calls?

Has anyone out there tried this? What were the effects?

Cheers,

-Stephen-
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[Asterisk-Users] Polycom Echo

2006-05-22 Thread Kevin Ragsdale
Hello,

We just experienced a problem that we though might be useful to anyone
using Polycom phones.  We are installing a new system at one of our
remote offices and were experienced a ton of echo on our side while the
remote side was on speakerphone.  It turns out that the desk surface was
causing the echo - when the phone was lifted off the desk, the echo
disappeared.  We also were able to put a mousepad under the phone to
eliminate the echo as well.  Since the microphone is on the bottom of
the phone, there must be some kind of sound reflection going on.

Just a heads up - this is the first time we've seen this happen.

Kevin
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[Asterisk-Users] 1.6.3 Polycom Firmware?

2005-11-22 Thread Kevin Ragsdale
Has anyone tried the newest Polycom firmware?  The release notes
indicate they have added support for a new BLA draft.

TIA,

Kevin
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RE: [Asterisk-Users] 1.6.3 Polycom Firmware?

2005-11-22 Thread Kevin Ragsdale
It's Bridged Line Appearance.  It's something our Definity PBX system
had - an admin could see whether or not her boss was on the phone, and
could pick up the line if he/she was out of the office.  The buddy
feature of the Polycoms can sort of do this now, with the hint feature
of * (you can monitor, but not pick up the call).  It's something we get
asked about all the time.

Supposedly, sipx is going to support it in their 3.x releases.

Kevin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew T.
O'Connor
Sent: Tuesday, November 22, 2005 3:27 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] 1.6.3 Polycom Firmware?

Kevin Ragsdale wrote:
 Has anyone tried the newest Polycom firmware?  The release notes 
 indicate they have added support for a new BLA draft.

New BLA draft?  Would you mind explaining what that is.

Thanks,

Matthew
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RE: [Asterisk-Users] Re: [Asterisk-Dev] Patch 3644 - subscription states *** IMPORTANT ***

2005-08-26 Thread Kevin Ragsdale
Pardon my ignorance, but could someone explain to me what the benefits
of this patch?  We use 1.0.9, and have our Polycoms showing off-hook
status using the buddy lists and speed dial.  How does this patch
improve upon this?

Thank you,

Kevin Ragsdale

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Frank
Sautter
Sent: Thursday, August 25, 2005 11:01 AM
To: Asterisk Developers Mailing List; Asterisk Users Mailing List -
Non-Commercial Discussion
Subject: [Asterisk-Users] Re: [Asterisk-Dev] Patch 3644 - subscription
states *** IMPORTANT ***

Olle E. Johansson wrote:
 We really need test input of the latest patch in this issue report. 
 And we need them today. If you are interested in device state 
 notification in SIP - stop whatever you are doing and give us feedback
NOW!
 Thank you for your assistance!
 http://bugs.digium.com/view.php?id=3644
 
 PS. Thanks to Xylome for updating this patch so many times!

i can only second olle! this patch has a track record since february and
i know from all the emails i received from users and the posting to the
digium lists that this is an essential feature!
so if you need this functionality give feedback to the bugtracker and it
will be gladly in asterisk 1.2.

regards
  frank (aka xylome)
 
 
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RE: [Asterisk-Users] Siemens SX66 wi-fi handset released

2005-04-25 Thread Kevin Ragsdale



I've got one, and installed Xten's softphone 
software. It worked fine with a wired headset, but my bluetooth headset 
won't work with it - a limitation of the OS, not Xten - so it's not really 
useful for me until that (if it ever does) gets fixed.

Kevin


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Dean 
CollinsSent: Monday, April 25, 2005 6:46 PMTo: Asterisk 
Users Mailing List - Non-Commercial DiscussionSubject: 
[Asterisk-Users] Siemens SX66 wi-fi handset released


http://www.pcmag.com/article2/0,1759,1787787,00.asp

I thought this new wifi handset may 
interest a few of you on the list, anyone here actually seen or even better used 
on of these?

Cheers,
Dean

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RE: [Asterisk-Users] The Smallest Asterisk Server Ever?

2004-02-03 Thread Kevin Ragsdale
http://nlug.org/mail/nlug__2003_12/0094.html

Kevin
-Original Message-
From: Panny Malialis [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, February 03, 2004 2:58 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] The Smallest Asterisk Server Ever?

I cant wait to see the asterisk on an xbox page!!, but the link seems
broken

http://nlug.org/mail/nlugb2003_12/0094.html

I've tried removing the b with no luck

Anyone know what the link should be ?

Thanks

Panny

- Original Message -
From: David J Carter [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, February 03, 2004 8:31 PM
Subject: RE: [Asterisk-Users] The Smallest Asterisk Server Ever?


 Hey I don't know, I paid ?100 ($170) for my XBox, couldn't get a PC
for
 that.
 
 The Linux bit is all free, and only a couple of PCB work to disenable
the
 protection.
 
 Dave
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Chris
 Albertson
 Sent: 03 February 2004 18:01
 To: [EMAIL PROTECTED]
 Subject: Re: [Asterisk-Users] The Smallest Asterisk Server Ever?
 
 
 
 I read a report of Asterisk running on a Microsoft X-Box.
 That's kind of a stunt as you could buy a decent PC for
 the price of a Linux-capable XBox.  Id's still like to
 see Asterisk run on very low-end hardware
 
 The Snom IP phone runs Linux inside?  I assume as Linux
 is GPL'd Snom will supply the source code?  It would be
 fun to install an Asterisk server in a phone.
 
 
 
 --- Panny Malialis [EMAIL PROTECTED] wrote:
  Does anyone have it running on a Cyclades T100 ? same as used for
  ntop/nbox.
 
  I was thinking of using that as an IAX-sip translator for offices
  with NAT.
 
  CPU MPC855T (PowerPC Dual-CPU)
  Memory 32MB RAM / 4MB Flash (TS100)
  Interfaces1 Ethernet 10/100BT on RJ45
  1 RS232 Console on RJ45
  RS232 Serial Ports on RJ45
 
  Looks like fun! Although a little lacking on memory.
 
  Any comments?
 
  Panny
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 =
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   Home:   310-376-1029  [EMAIL PROTECTED]
   Cell:   310-990-7550
   Office: 310-336-5189  [EMAIL PROTECTED]
   KG6OMK
 
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RE: [Asterisk-Users] Power Over Ethernet for *any* ethernet switch (or hub); product idea

2004-01-20 Thread Kevin Ragsdale
-Original Message-
From: Ken Alker [mailto:[EMAIL PROTECTED]
Sent: Tuesday, January 20, 2004 2:59 AM
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Power Over Ethernet for *any* ethernet switch
(or hub); product idea

Does something like this already exist for cheap?
If so, is it any good?
If so, does it need more features?

If not, would you buy something like this?
If so, what features have I missed?
If so, what is it worth?

Daydreaming, as usual.

Ken

Ken,

3Com makes a 24-port midspan box that sells for around $800.

Kevin 
  
 
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RE: [Asterisk-Users] Power Over Ethernet for *any* ethernet switch (or hub); product idea

2004-01-20 Thread Kevin Ragsdale
-Original Message-
From: Martin [mailto:[EMAIL PROTECTED]
Sent: Tuesday, January 20, 2004 10:23 AM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Power Over Ethernet for *any* ethernet
switch (or hub); product idea

snip

http://www.goldmark.org/jeff/stupid-disclaimers/

-- 
Art is anything you can get away with.
-- Marshall McLuhan.

Martin,

We have rules in place that remove it from emails to mailing lists, but I fat-fingered 
the digium address.  Should be fixed now.

Apologies,

Kevin
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