Re: [asterisk-users] Call Center SoftPhone with Auto Answer

2007-08-06 Thread Leonardo Kamache (Gmail)
X-Lite do what you need...




On 8/6/07, Joao Pereira [EMAIL PROTECTED] wrote:
 Hello
 I need a Softphone with auto answer where users can't turn it off.
 Does someone knows a softphone where users can't turn the auto answer off?
 Or is there any way Asterisk could force the clients to answer the phone?

 Thanks
 Regards
 Joao Pereira

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Re: [asterisk-users] asterisk 1.4.1 app_addon_sql_mysql

2007-06-21 Thread Leonardo Kamache (Gmail)
Do you have MySQL installed in your machine???



On 6/21/07, Khaled Chehab [EMAIL PROTECTED] wrote:




 No one faced a problem like this !!



  


 From: Khaled Chehab [mailto:[EMAIL PROTECTED]
  Sent: Thursday, June 21, 2007 12:37 AM
  To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
  Cc: [EMAIL PROTECTED]
  Subject: asterisk 1.4.1 app_addon_sql_mysql




 I am using centos 4.4 updated using yum



 when I enter asterisk-addons-1.4.1  directory and make menuselect

 *


 Asterisk-addons Module Selection


 *




 Press 'h' for help.



 XXX
 1.  app_addon_sql_mysql

 [*]
 2.  app_saycountpl

 XXX
 3.  cdr_addon_mysql

 [ ]
 4.  chan_ooh323

 [*]
 5.  format_mp3

 XXX
 6.  res_config_mysql



 Cannot install app_addon_sql_mysql ….

 Any dependencies required ?





 Regards








  
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Re: [asterisk-users] Transfer caller direct to voicemail

2007-06-12 Thread Leonardo Kamache (Gmail)

Hello Drew;

Assuming your extensions is 105 let's see the dialplan:

exten = 105,1,Dial(SIP/105,30,Tt)
exten = 105,n,Hangup

exten = *XXX,1,Answer
exten = *XXX,n,VoiceMail(${EXTEN:[EMAIL PROTECTED])
exten = *XXX,n,Hangup

I think this should work for what you want.


Regards;

Leonardo Kamache
Rio de Janeiro - Brasil



On 6/12/07, Drew Gibson [EMAIL PROTECTED] wrote:

Hi,

Our operator frequently gets requests to transfer a call directly to
voicemail in order for the caller to leave a message without disturbing
the callee. Basicly, I'm looking for a blindxfer to vm.

My first thought was to prepend a digit (eg 7) to the extension but this
does not fit well with our dialplan.

According to an article on voip-info.org [EMAIL PROTECTED] appears to
implement this as #*XXX. I assume they are using an application map in
features.conf but I cannot see a way to pass the required extension to
the VoiceMail() application.

Can this be done in features.conf?

regards,

Drew

--
Drew Gibson

Systems Administrator
OANDA Corporation
416-593-6767 x322
www.oanda.com

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Re: [asterisk-users] Softphone behind NAT issues

2007-06-12 Thread Leonardo Kamache (Gmail)

In [general] section:

externip=your_extern_ip_address
localnet=your_local_net/bits   i.e. 192.168.0.0/24

Try this...




On 6/12/07, Rob Schall [EMAIL PROTECTED] wrote:


 We are trying to use a softphone from a location that is behind a firewall.
We are using x-lite as the softphone.

 So far, we've been able to get the phone to register with the asterisk
server, and it can receive voice from the asterisk server (IE, voicemail,
etc).

 However, asterisk can't hear anything from the softphone. We have used 2
different machines to test this on. We are watching the traffic and noticed
that there doesn't appear to be any rtp traffic going back to asterisk (this
is where we think the problem might be). The firewalls on both sides have
ports 5060, 1-2 and 3478 (STUN) open.

 Out conf files are:
 --
 [sip.conf]

 [general]
 context=incoming; Default context for incoming calls
 bindport=5060   ; UDP Port to bind to (SIP standard port is
5060)
 bindaddr=0.0.0.0; IP address to bind to (0.0.0.0 binds to
all)
 srvlookup=yes   ; Enable DNS SRV lookups on outbound calls
 allow = all

 [1000]
 nat=yes
 type=friend
 secret=Polycom
 context=internal
 host=dynamic
 canreinvite=no
 [EMAIL PROTECTED]
 callerid=TESTUSER1 1000

 -
 [extensions.conf]
 exten = 1000,1,Macro(stdexten,[EMAIL PROTECTED],SIP/1000)
 

 [rtp.conf]

 [general]
 rtpstart=12000
 rtpend=12005
 dtmftimeout=3000

 What are we missing?

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Re: [asterisk-users] Voip-info.org

2007-06-07 Thread Leonardo Kamache (Gmail)

Yes from Brazil...




On 6/6/07, Ed Nuñez [EMAIL PROTECTED] wrote:





Is anyone else having trouble going into voip-info.org today?
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Re: [asterisk-users] spa 3102 incoming call

2007-06-05 Thread Leonardo Kamache (Gmail)

Hi Damiano!

Take a look at this link:

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=5159lid=6862769263B11


Best regards;

Leonardo Kamache



On 6/5/07, damiano bertuna [EMAIL PROTECTED] wrote:

Hi to everybody,

I have an spa 3102 where i connected an analog phone (in the fxs port) and
the pstn line (in the fxo port).

This is my problem:

the incoming call doesn't arrive to asterisk.

 In the spa web page i configured this dialplane:

(:[EMAIL PROTECTED]:5060)

where line01 is the context in sip.conf, 192.168.1.220 is the asterisk ip
and 5060 is the asterisk sip port.

[line01]
username = usersipura
fromuser = usersipura
secret = pwdsipura
host = 192.168.1.222
fromdomain = 192.168.1.222
port = 5061
type = friend
dtmfmode = rfc2833
context = call_in
insecure = very


Why?
is the dialplane wrong?

help me, please.

Damiano.

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Re: [asterisk-users] Call Pick Up

2007-04-27 Thread Leonardo Kamache (Gmail)

Two words for you... parking lot.
Try to transfer your call to extension 700 and see what hapens...




On 4/27/07, Jim Duda [EMAIL PROTECTED] wrote:

I use Asterisk in my house.  Each phone is a different extension.  I
really like the ability to have multiple simultaneous calls in the
house.  However, I do miss being able to be able to pick up a phone in a
different room.  Currently, I have to either transfer the call or
transfer the call to a conference extension to move around the house.

While a connection in progress on one extension, I would like to go to
any other phone, dial some extension number, in order to ether pick up
the call or join in an automatic conference.  In other words, make it
work like the old ma bell phone (when I want it to :-) )

Is this possible in Asterisk?

Thanks,

Jim

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Re: [asterisk-users] Transer calls hitting #

2007-04-21 Thread Leonardo Kamache (Gmail)

Try to configure your PAP2 DTMF send mode to INFO.




On 4/21/07, Doug Lytle [EMAIL PROTECTED] wrote:

Poul Moller wrote:
 Are there any special ATA audio setting I should apply?


That I don't know, I've never setup an ATA before.

Doug



--
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary Safety, 
deserve neither Liberty nor Safety.


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Re: [asterisk-users] Why duoble digits must be so fast to activate features?

2007-04-20 Thread Leonardo Kamache (Gmail)

Hi Mauro;

Try to add featuredigittimeout = 1500 at features.conf in the [global] section.






On 4/20/07, Gordon Henderson [EMAIL PROTECTED] wrote:

On Fri, 20 Apr 2007, Mauro Zanin wrote:

 Hi everybody,

 I'm testing Asterisk 1.2.14(you can say: why such an old version? I say: I'm
 using Trixbox..).
 I must be as fast as a flash to press *2 and do an attended transfer. If I
 wait only a tenth of a second nothing happens.
 I think it is an issue. I have seen the source code and found nothing bad.
 Is this a known issue?

Change it in features.conf.

Gordon
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Re: [asterisk-users] internal sounds of asterisk / freePBX

2007-04-18 Thread Leonardo Kamache (Gmail)

Did you have any E1/T1 cards in your server?



On 4/18/07, shadowym [EMAIL PROTECTED] wrote:

CallWeaver is the new name for OpenPBX

-Original Message-
From: Carlos Jerónimo [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 17, 2007 3:45 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] internal sounds of asterisk / freePBX

i use xlite and kphone in a diferent pc's. i can phone well.
the problem is internal asterisk sounds. I think i not use Call Weaver, what
is call weaver, i search at google but i'm was confused.

i hope more help's. thanks




2007/4/17, Andrew Joakimsen [EMAIL PROTECTED]:
 If that's what your phone is setup. Are you even using a SIP phone?
 What does the PEER context contain?

 Also, while Asterisk 1.2 and CALL WEAVER are basically the same
 (besides that fact that CALL WEAVER is trying to fully support faxing
 and Asterisk/Digium refuse to support correctly faxing) they do not
 share sound files. So if you are indeed using CALL WEAVER and their
 sounds you shouldn't be asking about that here.

 On 4/17/07, Carlos Jerónimo [EMAIL PROTECTED] wrote:
  HI, my sip.conf /codecs
 
  disallow=all
  allow=ulaw
  allow=alaw
 
  this codcs is correct?
  thanks
 
 
 
  2007/4/17, EWV2 [EMAIL PROTECTED]:
   It sounds like a codec problem.
  
   What codec are you using?
  
   If you are using g723.1 or g729 passthru you will not be able to
   hear nothing
  
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED] On Behalf Of
   Carlos Jerónimo
   Sent: Tuesday, April 17, 2007 4:30 PM
   To: Asterisk Users Mailing List - Non-Commercial Discussion
   Subject: [asterisk-users] internal sounds of asterisk / freePBX
  
   Sorry but i can't register in the freepbx forum, so this is my
   solutons for resolve my trouble.
  
   HI, my problem is with internal sounds of asterisk.
   for example when calling voicemail, no system recordings are being
   played back. However, when running asterisk in a debug mode, i see
   the call coming through to the system and the system playing back
   the wav files promptly.
However, no sound comes through. I have verified that the sounds
   are in the correct location and that asterisk:asterisk has access
   to all files, is music on hold works, but other than that no
   system recordings are audible.
  
   But this isn't just voicemail. It's every system recording. Such
   as the feature code *60 to play the current time. It shows the
   call connected and it shows to be playing the wav file, but
   nothing coming out of the speaker of the phonedidn't just try
   with one phone either
  
   In other words, asterisk shows it's all working well. my logs:
  
   == Spawn extension (macro-systemrecording, h, 1) exited non-zero
   on 'SIP/7010-081d7288'
   -- Executing Macro(SIP/7010-0819b350, user-callerid|) in new
stack
   -- Executing NoOp(SIP/7010-0819b350, user-callerid: device
   7010) in new stack
   -- Executing GotoIf(SIP/7010-0819b350, 0?report) in new stack
   -- Executing GotoIf(SIP/7010-0819b350, 0?start) in new stack
   -- Executing Set(SIP/7010-0819b350, REALCALLERIDNUM=7010)
   in new stack
   -- Executing NoOp(SIP/7010-0819b350, REALCALLERIDNUM is
   7010) in new stack
   -- Executing Set(SIP/7010-0819b350, AMPUSER=7010) in new stack
   -- Executing Set(SIP/7010-0819b350,
   AMPUSERCIDNAME=Portaria) in new stack
   -- Executing GotoIf(SIP/7010-0819b350, 0?report) in new stack
   -- Executing Set(SIP/7010-0819b350, CALLERID(all)=Portaria
   7010) in new stack
   -- Executing Set(SIP/7010-0819b350, REALCALLERIDNUM=7010)
   in new stack
   -- Executing NoOp(SIP/7010-0819b350, TTL:  ARG1: ) in new
stack
   -- Executing GotoIf(SIP/7010-0819b350, 0?continue) in new
stack
   -- Executing Set(SIP/7010-0819b350, _TTL=64) in new stack
   -- Executing GotoIf(SIP/7010-0819b350, 1?continue) in new
stack
   -- Goto (macro-user-callerid,s,21)
   -- Executing NoOp(SIP/7010-0819b350, Using CallerID Portaria
   7010) in new stack
   -- Executing Wait(SIP/7010-0819b350, 2) in new stack
   -- Executing Macro(SIP/7010-0819b350,
   systemrecording|dorecord) in new stack
   -- Executing Goto(SIP/7010-0819b350, dorecord|1) in new stack
   -- Goto (macro-systemrecording,dorecord,1)
   -- Executing Record(SIP/7010-0819b350,
   /tmp/7010-ivrrecording:wav) in new stack
   -- Playing 'beep' (language 'en')
  
   Really at a stand still until I can get this resolved so any
   thoughts are much appreciated.
  
  
   --
   Carlos Jerónimo
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Re: [asterisk-users] Newbie Question

2007-03-08 Thread Leonardo Kamache (Gmail)

Don't forget about 4569 UDP port (IAX protocol) forwarded to your Asterisk box.


Best Regards;

Leonardo Kamache



On 3/8/07, Dovid B [EMAIL PROTECTED] wrote:

If both the asterisk server and the softphone are on the same LAN then I
would look at your firewall settings on the box. Make sure you have 5060 and
10,000 - 20,000 UDP open. If the phone is connecting to the server over the
internet and the server IS behind NAT then you need to forward ports 5060
and 10,000-20,000 UDP to the asterisk server.


- Original Message -
From: Chris Nighswonger [EMAIL PROTECTED]
To: asterisk-users@lists.digium.com
Sent: Friday, March 09, 2007 1:16 AM
Subject: [asterisk-users] Newbie Question


 Hi all,
  I'm new to Astrisk so bear with me.
  I have just installed AsteriskNOW and am quite familiar with RH
 Linux. I have configured it and am using Xlite to connect and learn to
 move around the conf files. I have a problem, however. The client
 connects and dials ok, but there is no audio. In searching the
 archives I found discussion of this issue primarily centered on NAT
 issues. This is not my issue (I think). Here is some info:

 1. * server and clients are all on the same subnet but are separated
 from the internet by a proxy/firewall which forces all port 80 traffic
 through the proxy.
 2. The server has a single channel fxo card.
 3. Snip of sip.conf:

 [test]
 type=friend
 secret=verysecret
 regexten=1234   ; When they register, create extension
 1234
 callerid=Test Unit 1234
 host=dynamic; This device needs to register
 nat=yes ; X-Lite is behind a NAT router
 canreinvite=no  ; Typically set to NO if behind NAT
 disallow=all
 allow=gsm   ; GSM consumes far less bandwidth than
 ulaw
 ;allow=ulaw
 ;allow=alaw
 [EMAIL PROTECTED]; Subscribe to status of multiple
 mailboxes
 context=internal


 Here is the problem:

 Xlite registers fine. When I dial 500 to access the demo, the *
 console shows the client connect and the demo audio plays. However,
 there is no sound on the client end. I have installed Xlite on an XP
 workstation and on a *nix workstation. Both installs behave the same.

 Any thoughts? Or do I need to post more details?

 Thanks,
 Chris
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Re: [asterisk-users] Good Book on Asterisk

2006-09-28 Thread Leonardo Kamache (Gmail)
Hi Robert!Did you try http://www.voip-info.org ?Regards;Leonardo KamacheOn 9/28/06, 
Norbert Zawodsky [EMAIL PROTECTED] wrote:
Michel Vaillancourt wrote: Norbert Zawodsky wrote: Hi everybody! I have some Linux experience but I'm completely new to asterisk. I bought a small VoIP-PBX which has Linux (Kernel 
2.6.13)  Asterisk (1.2.12) preinstalled and some basic configuration (Wiht a few extensions). Now I want to implement something more, fox example voicemail (storing voicemail data in an extern mysql DB) and so on.
 And since I don't want to waste your time with stupid questions  ... can someone of you recommend a really good book on Asterisk? (To buy or for download) ... or another online source of information which would be helpful for
 someone like me? I searched Amazon with Asterisk and got 21 hits.. Thanks Norbert Hi, Norbert ... The O'Reily Book for Asterisk:
 http://www.asteriskdocs.org/modules/tinycontent/index.php?id=11 Enjoy!Thanks for the book. I read it last night (or nearly all of it) and now
i think i understand a bit more.But now the next question:Where can I find the documentation of the applications and functions Ican use in the dialplan? (For example how to use the mysql add-on, ...)
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Re: [asterisk-users] Where can i get a telephone number of Brasilia or Rio de Janeiro in Brazil

2006-08-18 Thread Leonardo Kamache (Gmail)

Hello Han!

I'm from Rio de Janeiro and I'm using Tmais (www.tmais.com.br).
I'm very happy with the service and they accept credit card payment.


Regards;

Leonardo Kamache




On 8/17/06, Han van Hulst [EMAIL PROTECTED] wrote:


Who can help me out i am looking for a Brazilaan telephone number in the
City's
Brasilia and Rio de Janeiro.

I am looking for a local provider with creditcard payment.

Thank


Han
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Re: [asterisk-users] Page()

2006-08-16 Thread Leonardo Kamache (Gmail)

Hi there;

Did you load the respective module?


Regards;

LK



On 8/16/06, Dennis P. Clark [EMAIL PROTECTED] wrote:

I receive the following error in the Asterisk console when I try to
execute the Page() application:

WARNING[24360]: pbx.c:1700 pbx_extention_helper: No application 'Page'
for extention (intercom, *, 1)

EXTENSIONS.CONF
[Default]
Exten = *80,1,Goto(intercom,s,1)

[intercom]
exten = s,1,Answer
exten = s,n,SIPAddHeader(Call-Info: answer-after=0)
exten = s,n,Playback(beep)
exten = s,n,Set(TIMEOUT(digit)=5)
exten = s,n,WaitExten(10)

;Page
exten = *,1,Page(SIP/2000x1)

;Intercom
exten = _,1,Dial(SIP/${EXTEN})

Any clues?

Dennis Clark
DENPRO
WRK 207.618.1998
CEL 443.415.0527
FAX 1.888.811.8809
[EMAIL PROTECTED]





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