[Asterisk-Users] A little bit of success

2003-11-04 Thread Nicholas Romero
Someone a little while back asked for comments on people who have had any
success with Asterisk.  Well, I am here to report that there is some good
news.  My most heavily used Asterisk system has now been continuously
operational for 21 days.  Knock on wood.  The system on average day passes
between 8,000 and 10,000 calls.  A little simple math is putting me closer
the quarter million call milestone and well on the way to 1 million calls
processed.  Two more heavily used systems are now planned for the future.

Crossing this milestone give me a little more ability to sleep at night.  In
seeing it I want to thank and congratulate all the people contributing a
tremendous amount of work to extend and improve Asterisk.

Cheers!
-Nicholas Romero
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[Asterisk-Users] QoS On *

2003-10-17 Thread Nicholas Romero
Asterisk changes the TCP header to include a request for Terms Of Service
(TOS).  As long as all the routers along the understand and respect the
request to prioritize the traffic it should work out ok.  On a private
network this is usually the case.  On the internet, especially with some of
the cheap and small firewalls and NATs this maybe or may not be the case.
Some of the newer ones have TOS and QOS (Ethernet) as an option.

 -Nicholas


 - Original Message - 
 From: Mireia Munoz de jesus [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Friday, October 17, 2003 1:10 PM
 Subject: [Asterisk-Users] QoS On *


 
  Hi!
 
  I have been looking for a while for informatoin about how QoS is assured
 in
  Asterisk, but I haven't found a thing. Can someone give me some tips
about
  that?
 
  Thanks,
 
  Best regards,
 
  Mireia
 
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Re: [Asterisk-Users] I give up!!

2003-10-16 Thread Nicholas Romero
What you say is absolutely true.  We must not forget that asterisk is a work
in progress changing constantly.  All the rules of development and
deployment apply. I don't think that the industry even applies.  I am in
Telecomm. Just like the aerospace industry, lives depend on things working
in the real world.  Try deploying in a call center that takes medical
emergency callers. I am dealing with this little stress additive as we
speak.

Sure, you can deploy an alpha or beta system into an environment but you had
better be sure to set the expectations of everyone in advance.  You should
also have clear procedures laid out when things go awry. People are
extremely forgiving when they realize what that they have all the facts and
are able to make the decisions in an intelligent way.  Some people even
think this is fun. grin

Have fun!
-Nicholas
[EMAIL PROTECTED]

- Original Message - 
From: Chris Albertson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, October 16, 2003 11:47 AM
Subject: Re: [Asterisk-Users] I give up!!



 You went about this all backwards.  In any mission critical
 system FIRST you design, build and test the system
 extensively THEN and only then. do you deploy it.

 OK, maybe it's just because I'm in the aerospace bussinees
 I'm used to a high level of quality assurance and testing

 What you find in CVS is NOT a product.  You need to build a
 working product, debug it, build a support system for it
 (decent user manuals and training material) test the heck
 out of your configuration.  Design a failure recovery plan
 (what happens if a power suply smokes?) and only then go
 knocking on people's doors.

 The idea is that you drop off a turn key system and not do
 development in the costomer's office.

 I've paid to have a phone system installed and we wrote up
 the deal that after it worked we'd pay for it and any
 problems in the first 90 days were to be fixed at no
 cost to us.  Most people expect phone to just work.


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[Asterisk-Users] Setting Outbound Caller ID for T1 link

2003-10-14 Thread Nicholas Romero
Can someone Check something out for me here.  I have a PBX behind an
asterisk system connnected via T1.  The PBX is not seeing the caller ID or
ANI coming across from asterisk.  I am setting it explicitly using :

extensions.conf fragment
[macro-dialswitch3]
;  ARG1 Called Number,  Arg2 Caller ID NUM, Arg3 Caller ID
exten = s,1,SetCallerID(${ARG3},a)
exten = s,2,SetAccount(AP${ARG1})
exten = s,3,Macro(startmonitor,${ARG1},${ARG2},${CHANNEL},ib)
exten = s,4,NoOp(${CALLERID})
exten = s,5,Dial(Zap/g4/${ARG1})
exten = s,6,Congestion
exten = s,106,Busy

I
The asterisk box should be acting as the PSTN to the internal switch here.
Am I missing something.


zapta.conf fragment
;This is the t1 to switch3 used for outbound calls
signalling = em_w
group=4
context=outbound
callerid=asreceived
channel = 73-96

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[Asterisk-Users] ISDN PRI CallerID NAME question

2003-10-10 Thread Nicholas Romero
Is Caller ID Name actually ever set by asterisk.  I am looking at the PRI
debug messages and do not see it going out. I doo see the number being sent
out.  Excuse me if I am a little off here but am I supposed to be able to
set the Text on a PRI Span?

-Nicholas Romero

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[Asterisk-Users] Small problem with FAX and Modem.

2003-10-03 Thread Nicholas Romero
Is there a good way to detect FAX and Modem on a call that is established
and then take some sort of action?   What I have is a situation that all
calls going out through an asterisk system are being recorded. Some of those
calls are internal fax machines or modems.  When monitoring is turned on is
causes some funky transmission errors with the modems and sometimes Faxes to
the point where about 50% of the time the devices just give up.

What I would like to do is if the systems detects a modem or a fax jump to
another point in the sequence that disables the monitoring.  On inbound
calls this is more obvious but on outbound calls I am not sure of how to
accomplish it.

Sort of an aside to this is that after I started recording all the calls I
have also seemed to introduce some echo somewhere.  The echo was not present
before monitoring but not sure why it would introduce it either.

Any help appreciated.
-Nicholas

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Re: [Asterisk-Users] Small problem with FAX and Modem.

2003-10-03 Thread Nicholas Romero
That would be a little more ideal but the way in which the faxes pass though
the system the both the port/channel and the destination are dynamic.  There
are some special situations that I have some modems that are dialed enough
that they are specified. These specific destinations go to another context
or rather Special case Macro for their dialing.  That special case Macro
does not initiate a monitor on the channel.  By the way, There are separate
contexts for outbound and inbound calls. As a matter of fact there are
separate contexts per LEC also so I can load balance traffic.

All Extensions in and out are over PRI channels.  PRI Spans are front ending
switches until development of all applications to Asterisk is complete.  It
may always have to do this in some situations.  Since this is true there is
now way to tell what the actual devices are that are dialing behind the
first switch.  I would normally do this by looking at the CLID or something
set by the first switch only it does not allow me to do it on a per port
basis.

I know that I will probably have to add some FXS ports or ATA's to Asterisk
and move all the fax/modem devices over to there but that will take a while.
So back to the drawing board.  Maybe this will just have to be added to
Monitor having it exit it hears fax or modem tones.  Still can not think of
why it would interfere at all though.

-Nicholas


- Original Message - 
From: Martin Pycko [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, October 03, 2003 5:56 PM
Subject: Re: [Asterisk-Users] Small problem with FAX and Modem.


 What if you separate the fax machine channels to diffrent contexts that
 don't call application Monitor ? It's for outgoing calls and for incoming
 calls if you have certain extensions for faxes you can call StopMonitor
 application.

 regards
 Martin

 On Fri, 3 Oct 2003, Nicholas Romero wrote:

  Is there a good way to detect FAX and Modem on a call that is
established
  and then take some sort of action?   What I have is a situation that all
  calls going out through an asterisk system are being recorded. Some of
those
  calls are internal fax machines or modems.  When monitoring is turned on
is
  causes some funky transmission errors with the modems and sometimes
Faxes to
  the point where about 50% of the time the devices just give up.
 
  What I would like to do is if the systems detects a modem or a fax jump
to
  another point in the sequence that disables the monitoring.  On inbound
  calls this is more obvious but on outbound calls I am not sure of how to
  accomplish it.
 
  Sort of an aside to this is that after I started recording all the calls
I
  have also seemed to introduce some echo somewhere.  The echo was not
present
  before monitoring but not sure why it would introduce it either.
 
  Any help appreciated.
  -Nicholas
 
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