[asterisk-users] g729 setup help

2007-07-31 Thread Patrick Fortin
Hi

I am trying to make this setup work

phone1---g729---asterisk1---sip---asterisk2---g729---phone2

I have tried several configurations but none worked

I keep getting transcoding errors

I have installed one g729 licence on each asterisk, but I can't verifiy 
because the show g729 command is not available,
I use 1.2.17

Do I need 2 g729 licences per asterisk ?

Do I need to register asterisk1 on asterisk2 and asterisk2 on asterisk1 ?

Thanks

Patrick


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[asterisk-users] disable musiconhold

2007-05-29 Thread Patrick Fortin

Hi

I would like to disable correctly musiconhold for my users when they are 
using the callwaiting feature.


I have set in modules.conf

noload = res_musiconhold.so

Now I don't have music on hold when I use call waiting but I have this warning:

-- Music class default requested but no musiconhold loaded.

Is that the correct way to disable it

Is there a way to get rid of this warning

Thanks

Patrick

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[asterisk-users] stream file not working but get data and exec background work

2007-05-23 Thread Patrick Fortin

Hi

I have a strange problem.

I use the agi command stream file for my vertical services like *98

If the call comes from a sip phone with dtmfmode=inband in sip.conf then it 
works.


But if I call the same script from an external line the stream file doesn't 
work properly


The audio is played but the digits are not captured.

I tested with get data and it works
I tested with exec background and it works

The calls from the exterior use RFC2833. If I use inband, none of the 3 work.

Why would stream file behave like this

Here is the setup

Pri SIP Gateway(Patton) - Asterisk (ztdummy) - SIP Phone

Thanks

Patrick

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[asterisk-users] - SOLVED - stream file not working but get data and exec background work

2007-05-23 Thread Patrick Fortin

Hi

While testing I found a solution to my problem. I don't understand it maybe 
someone here can explain it.


In my script,
if I call a Playback just before my stream file then everything works ok.

Without the playback then the digits are not captured

I will playback a silence to patch my scripts.

Patrick



===
Hi

I have a strange problem.

I use the agi command stream file for my vertical services like *98

If the call comes from a sip phone with dtmfmode=inband in sip.conf then it 
works.


But if I call the same script from an external line the stream file doesn't 
work properly


The audio is played but the digits are not captured.

I tested with get data and it works
I tested with exec background and it works

The calls from the exterior use RFC2833. If I use inband, none of the 3 work.

Why would stream file behave like this

Here is the setup

Pri SIP Gateway(Patton) - Asterisk (ztdummy) - SIP Phone

Thanks

Patrick 


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[asterisk-users] echo cancellation and ztdummy

2007-04-23 Thread Patrick Fortin

Hi

Are echo cancellation parameters useful when using the ztdummy driver and 
no physical card ?


Thanks

Patrick

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[asterisk-users] disable client side hangup after dialing 911

2007-03-09 Thread Patrick Fortin

Hi

Has anyone tried to reproduce the following behavior that a standard phone 
line does with 911.


Normally if someone calls 911 and hangs up after the call has been 
established then the line is not dropped because it is held by the 911 agent.


If you pickup your phone you should still be connected to the 911 agent and 
be able to talk to him.


The call is dropped only when the 911 agent hangs up on his side.

Is there a way in asterisk to disable the hangup from the client after he 
has dialed 911 ?


Or maybe asterisk can keep the channel up and call back the user to 
re-establish the call until the hangup comes from the other side


Thanks

Patrick

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[asterisk-users] semi-private call

2007-02-07 Thread Patrick Fortin

Hi

Do you know if the SIP protocol is compatible with semi-private calls.

I can contruct a private call by putting the SIP Privacy header to id and 
then sending the call to my SIP-Pri box and it works

This tell my Pri provider that the call is private.

How can I tell my Pri provider that the call is semi-private ?

Patrick

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[asterisk-users] PRI to SIP

2006-12-13 Thread Patrick Fortin

Hi

Can someone recommend a PRI to SIP Box that work well with asterisk

We are presently testing with a Patton Smartnode 2400 but we are unable to 
fax through it.


We don't want to use digium card in a linux box for the PRI connection.

Which Cisco box would work.

Thanks

Patrick

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[asterisk-users] setcallerpres not working

2006-12-01 Thread Patrick Fortin

Hi

I have the following setup

phone - mta - asterisk - patton_sn2400 - PRI

I am trying to program *67 to block caller id name and number

To do this correctly I have to leave the fields callerid name and number 
unchanged and only set the flag callerpres to restricted


The problem seems to be that Asterisk replace the name and number to 
unknown and then send the call to my Patton box.


How can I make this setup work ?

Patrick

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[Asterisk-Users] commercial package for vertical services

2006-02-21 Thread Patrick Fortin

Hi

Are there any packages to implement vertical services in asterisk

commercial (or free)

Thanks

Patrick

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[Asterisk-Users] arris e-mta

2006-02-15 Thread Patrick Fortin

Hi

This may be off topic because it involve cable.

I am testing with Arris cable modem / MTA

I have 2 models, one older and one newer.

With older one, everything works fine

With the new one, I can register, make a call and I hear the other person 
but he can't hear me


The config is the same with both units except for the username of course,

Anybody ever worked with these units ?

Our CMTS is a uBR7246VXR from Cisco

Thanks

Patrick

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[Asterisk-Users] segmentation fault

2006-02-13 Thread Patrick Fortin

Hi

Asterisk died this morning with this message

safe_asterisk: line 83:  6828 Segmentation fault  (core dumped) 
asterisk ${CLIARGS} ${ASTARGS} 1/dev/${TTY} /dev/${TTY}


Any idea what is the problem ?

here is a show channels before the crash

SIP/131-f5ad (None)   Ringing AppDial((Outgoing 
Line))
SIP/123-8bc1 [EMAIL PROTECTED]:1 RingDial(SIP/131|16|tr) 

Zap/11-1 [EMAIL PROTECTED]:2Up  Queue(reception|t|||300) 

Zap/10-1 [EMAIL PROTECTED]:2Up  Queue(reception|t|||300) 

Zap/3-1  [EMAIL PROTECTED]:1  Up  Bridged 
Call(SIP/137-adb6)
SIP/137-adb6 [EMAIL PROTECTED]:2 
Up  Dial(Zap/G1/915143334233)
Zap/8-1  [EMAIL PROTECTED]:2 Up  Queue(support|t|||300) 

Zap/7-1  [EMAIL PROTECTED]:2Up  Queue(reception|t|||300) 

SIP/141-178a [EMAIL PROTECTED]:1 Up 
AgentCallbackLogin(141|@zapout
SIP/141-f5f6 [EMAIL PROTECTED]:1 Up 
AgentCallbackLogin(141|@zapout
SIP/141-5371 [EMAIL PROTECTED]:1 Up 
AgentCallbackLogin(141|@zapout
Zap/4-1  [EMAIL PROTECTED]:2Up  Queue(reception|t|||300) 

Agent/111[EMAIL PROTECTED]:1  Down(None) 

Local/[EMAIL PROTECTED] 
[EMAIL PROTECTED]:1Ring(None)
Local/[EMAIL PROTECTED] 
[EMAIL PROTECTED]:1  Down(None)
Zap/6-1  [EMAIL PROTECTED]:2Up  Queue(reception|t|||300) 

Zap/2-1  [EMAIL PROTECTED]:2Up  Queue(reception|t|||300) 



The queue application seemed to be crashed because I got no output from a 
show agents or a show queues


Patrick

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[Asterisk-Users] how to follow a call in the console

2005-12-22 Thread Patrick Fortin

Hi

Is there a way to easily follow a call in the console log

Maybe by adding a unique call ID or something

Thanks

Patrick

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[Asterisk-Users] hardware echo cancellation for TDM card

2005-12-14 Thread Patrick Fortin

Hi

Just checking,

Is there any hardware echo cancellation card available for the digium 
TDM400P card


I read the archives and could not find any.

I think I need the TDM2400 card for this

Thanks

Patrick

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[Asterisk-Users] calls forwarded to busy agent

2005-12-13 Thread Patrick Fortin

Hi

We have a call queue setup with several agents using agentcallbacklogin.

If one of the agent is logged in and is talking on the phone with another 
employee the queue application doesn't see that the phone is busy and 
continues to forward incoming calls to him.


Since the agent cannot answer, the calls go to the agent's voicemail.

in the show queues I see

Agent/108 (Not in use)

I did the show queues while talking to the agent in question.

Is this normal behaviour ?

Thanks

Patrick

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[Asterisk-Users] warning message

2005-12-05 Thread Patrick Fortin

Hi

I got this warning message repeating itself in the log this morning

Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:52 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:53 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:53 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:53 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:53 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position
Dec  5 08:52:53 WARNING[25686]: format_wav.c:247 update_header: Unable to 
find our position


I had to disable logging to be able to use the console

Anybody seen this one ?

Patrick

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[Asterisk-Users] what is your echo solution

2005-12-02 Thread Patrick Fortin

Hi

Just wandering what solution worked to eliminate echo on your setup.

I am trying every solutions I can find on the wiki and none is working 
perfectly.


We have asterisk 1.2.0
3 x digium TDM400P
30 Snom320 + 5 Snom360

For now the best setup I have is using Mark2 Echo cancel.

Thanks

Patrick

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[Asterisk-Users] agent transfer problem

2005-11-23 Thread Patrick Fortin

Hi

We have this problem:

We have a queue with several agents logged using agentcallbacklogin

If an agent receives a call and then transfer it to another agent or to 
another employee or to another queue, the call remains connected to the 
original agent.


I read the archives and all the solutions I read was to use the # to 
transfer the calls.

We are already using the # and it still doesn't free up the agent.

Any idea where to look next ? Is there a debug I could activate to see 
where is the problem ?


Could this be context related ?

Patrick

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[Asterisk-Users] voicetronix openline4 comments

2005-09-23 Thread Patrick Fortin

Hi

I would like your comments on the openline4 card from voicetronix.

I am trying to get one working and find it difficult.

I was able to get asterisk working yesterday but now it doesn't work anymore

While it worked I was able to make some calls and I heard a lot of jitter

Any comments appreciated.

Patrick 


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[Asterisk-Users] static noise - follow up

2005-08-29 Thread Patrick Fortin

Hi

two weeks ago I posted a message concerning static noise on our asterisk system

we have made a bunch of tests and these are the results

We use a TDM card revision I and on the card there is a sticker that says 
revision G


If we put one fxo modules there is no noise
if we put two fxo modules there is no noise
if we put three fxo modules on the lines 1-2-3, we have noise on line 1 
(Zap/1). line 2 and 3 have no noise

if we put three fxo modules on the lines 2-3-4 we have no noise
if we put 4 fxo modules we have noise on the line 1

if we use an older TDM card, revision E/F, there is no noise problem.

Digium has no explanation for now and have asked for a RMA of one of the cards.

I will keep you informed. If someone else has seen this behaviour, tell me 
if there is an explanation.


Patrick



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[Asterisk-Users] static noise with this hardware any advice

2005-08-19 Thread Patrick Fortin

Follow-up on this

We have tried several things without success.

Digium responded that the problem was NMI (non-maskable interrupts) and 
told me to boot linux with the nmi_watchdog=0 option


It did not solve the problem.

Finally I replaced the TDM card with an older one (revision F) 2FXO 2FXS

And the static noise is gone !!

Anobody have an idea why this happened

Of course it doesn't solve my problem because we have one old card and 
several new card but it may give digium an idea of where is my problem


Patrick



Hi

We have static noise problem on our asterisk server. latest stable release.
The card is a new TDM04B

We have it installed on the following hardware

Motherboard Intel SE7520BD2SCSI
2x POWER SUPPLY 730W INTEL

I will not mention the other hardware because we have desactivated/changed 
all the other items

The only 2 items that we have not changed is the mobo and the power supply.

At first it was on scsi drives but we re-installed using a IDE drive
We deactivated the two onboard nic and tried two different brand.
We have deactivated hyper-treading
We have deactivated USB
We have deactivated SATA
We have tried a noise-cancelling power-bar
We have tried two different phones lines
We have tried several IP phones, Cisco, Snom, Gnet
(There is no noise for a call between two phones)
The phone is connected directly in the nic card so there is no network 
problem possible.

We have tried several TDM Card

Anybody knows if the motherboard or the power-supply could be the problem ?


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[Asterisk-Users] static noise with this hardware any advice

2005-08-18 Thread Patrick Fortin

Hi

We have static noise problem on our asterisk server. latest stable release.
The card is a new TDM04B

We have it installed on the following hardware

Motherboard Intel SE7520BD2SCSI
2x POWER SUPPLY 730W INTEL

I will not mention the other hardware because we have desactivated/changed 
all the other items

The only 2 items that we have not changed is the mobo and the power supply.

At first it was on scsi drives but we re-installed using a IDE drive
We deactivated the two onboard nic and tried two different brand.
We have deactivated hyper-treading
We have deactivated USB
We have deactivated SATA
We have tried a noise-cancelling power-bar
We have tried two different phones lines
We have tried several IP phones, Cisco, Snom, Gnet
(There is no noise for a call between two phones)
The phone is connected directly in the nic card so there is no network 
problem possible.

We have tried several TDM Card

Anybody knows if the motherboard or the power-supply could be the problem ?



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[Asterisk-Users] phone comparison matrix

2005-07-06 Thread Patrick Fortin

Hi

Is there a phone comparison matrix I could consult

I have a series of features that I would like to evaluate on the most 
common phones on the market


example:

dual-ethernet
POE / direct power / both
number of lines
speed dials programmable buttons
BLF LEDS
Headset plug
conference call built in
hands free operation
display size
codecs
communication protocol (SIP, h.323)
price
availability
reliability
know bugs / limitations
asterisk compatibility

If someone has done this recently that would save me some time

Patrick



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[Asterisk-Users] Snom phones - any advice

2005-07-06 Thread Patrick Fortin

Hi

We are about to buy several Snom phones.

Does anyone have warnings or advices against these phones ?

Our finalists were Cisco, Polycom and Snom.

We will be using only the SIP protocol.

Thanks

Patrick


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[Asterisk-Users] add/remove PRI card without rebooting

2005-06-03 Thread Patrick Fortin

Hi

We are in a project where we will use asterisk as a residential gateway for 
IP phone service.


We are aiming to replace the primary phone line so the service must be up 
as long as possible so we are looking at ways to avoid shut downs.


We are looking for a solution to allow us to add/remove PRI cards without 
shutting down the asterisk system


Is there a solution that exist ?

Someone told me to look at the C-PCI technology, it seems that telecom 
companies use this.


Thanks

Patrick 


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[Asterisk-Users] asterisk compatible, hot swappable PRI card

2005-05-30 Thread Patrick Fortin

Hi

We are in a project where we will use asterisk as a residential gateway for 
IP phone service.


We are aiming to replace the primary phone line so the service must be up 
as long as possible so we are looking at ways to avoid shut downs.


We are looking for a solution to allow us to add/remove PRI cards without 
shutting down the system


Is there such a thing as an asterisk compatible hot-swappable PRI card and 
board ?


Someone told me to look at the C-PCI technology, it seems that telecom 
company use this.


Thanks

Patrick

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