RE: [asterisk-users] Transfer via CTI

2007-04-19 Thread Phil Menico
Any ideas on this?

Thank you.

Phil Menico | Chief Technology Officer | 212-951-7632 
XTEND Communications | 171 Madison Avenue, New York, NY 10016 |
www.xtend.com 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Phil
Menico
Sent: Tuesday, April 17, 2007 1:17 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Transfer via CTI


I used autodial to allow a user to make a call by clicking on a web
directory and placing a call file into the Asterisk outgoing
directory. That works perfectly for me.

What if I want to click on the web directory and transfer my existing
call? Is there a comparable interface? 

Thank you.

Phil  New York


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[asterisk-users] Transfer via CTI

2007-04-17 Thread Phil Menico
I used autodial to allow a user to make a call by clicking on a web
directory and placing a call file into the Asterisk outgoing
directory. That works perfectly for me.

What if I want to click on the web directory and transfer my existing
call? Is there a comparable interface? 

Thank you.

Phil  New York


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RE: [asterisk-users] Asterisk Auto-dial out

2007-03-08 Thread Phil Menico
Perfect! Thanks a lot.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael
Collins
Sent: Wednesday, March 07, 2007 2:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Asterisk Auto-dial out


 I am using the * auto-dial out feature but don't want to have to
specify
 a channel (Zap/G2/) to connect to the extension.
 
 Current file I use:
 
 Channel: Zap/G2/12127778866   #  I have to specify a specific
 channel
 MaxRetries: 1
 RetryTime: 60
 WaitTime: 30
 #
 # Assuming that your outgoing call logic is kept in the
 #  context called [line1out]
 #
 Context: line1out
 Extension: 7632
 Priority: 1
 
 Is there a way that I can just put in the number and have the system 
 decide the channel to use for calling it?
 
 What I would like to do:
 
 Channel:   #=== This number could be
#  7645 in which case go via SIP/7645
#  68001 which should go to CiscoSIP/68001
#  12127778866 which would go via
 Zap/G2/12127778866
 MaxRetries: 1
 RetryTime: 60
 WaitTime: 30
 #
 # Assuming that your outgoing call logic is kept in the
 #  context called [line1out]
 #
 Context: line1out
 Extension: 7632
 Priority: 1
 
 Based on dialing plan the system should be able to route the call to 
 whatever channel supports dialing that number.

You probably want to use the Local channel.  Definitely hit the wiki and
check it out: http://www.voip-info.org/wiki/view/Asterisk+local+channels

The idea behind the local channel is that you can, in effect, drop a
call right into a specific part of the dialplan.  From there, your
dialplan can handle the logic of figuring out which technology and
channel to use.

-MC
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[asterisk-users] Asterisk Auto-dial out

2007-03-07 Thread Phil Menico
I am using the * auto-dial out feature but don't want to have to specify
a channel (Zap/G2/) to connect to the extension.

Current file I use:

Channel: Zap/G2/12127778866   #  I have to specify a specific
channel 
MaxRetries: 1
RetryTime: 60
WaitTime: 30
#
# Assuming that your outgoing call logic is kept in the
#  context called [line1out]
#
Context: line1out
Extension: 7632
Priority: 1

Is there a way that I can just put in the number and have the system
decide the channel to use for calling it?

What I would like to do:

Channel:   #=== This number could be 
   #  7645 in which case go via SIP/7645 
   #  68001 which should go to CiscoSIP/68001
   #  12127778866 which would go via
Zap/G2/12127778866
MaxRetries: 1
RetryTime: 60
WaitTime: 30
#
# Assuming that your outgoing call logic is kept in the
#  context called [line1out]
#
Context: line1out
Extension: 7632
Priority: 1

Based on dialing plan the system should be able to route the call to
whatever channel supports dialing that number.

Thank you.

Phil Menico 

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RE: [asterisk-users] Polycom microbrowser issue Error HTTP 406 withIIS

2006-08-25 Thread Phil Menico
Title: Message



Thanks, but we have 
reasons to want to make it work with IIS.

Anyone have a hint 
of what is the issue?



-Original Message-From: 
[EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Douglas 
GarstangSent: Thursday, August 24, 2006 6:46 PMTo: 
Asterisk Users Mailing List - Non-Commercial DiscussionSubject: RE: 
[asterisk-users] Polycom microbrowser issue Error HTTP 406 
withIIS

  We 
  had a similar problem. Eventuallywe gave up and just used apache. We 
  found that _exactly_ the same content would not work with IIS, but WOULD work 
  with Apache.
  
-Original Message-From: Phil Menico 
[mailto:[EMAIL PROTECTED]Sent: Thursday, August 24, 2006 3:06 
PMTo: asterisk-users@lists.digium.comSubject: 
[asterisk-users] Polycom microbrowser issue Error HTTP 406 with 
IIS

I 
have no where else to turn to so if anyone has an answer please send 
it.

I am running sip version 1.6.on a Polycom 601on 
Asterisk and am unable to get the microbroser to work. The phone 
returns a 406 error for both idle and 
services. I can see the file being requested and the subsequent 
406 error in the IIS log files. Any ideas on what permissions are needed 
in IIS or how to format the webpage file?
I 
tried both these 2 files with no luck

XHTML file 1:

html head 
/head body Hello phil 
post /body/html


XHTML file 2:

?xml version="1.0" 
encoding="UTF-8"?html xmlns="http://www.w3.org/1999/xhtml" 
xml:lang="en" lang="en" head 
titleVirtual Library/title /head 
body PHello phil/P 
/body/html

Log info from IIS:

2006-08-24 20:39:18 10.0.3.175 - 
W3SVC1 PHIL3 10.0.1.210 81 GET /Polycom/ - 302 0 295 202 0 HTTP/1.1 
10.0.1.210:81 
Polycom-Microbrowser/1.0+(SIP/1.6.3.0067;+SoundPoint+IP+PolycomSoundPointIP-SPIP_601)+libcurl/7.12.1 
- -2006-08-24 20:39:18 10.0.3.175 - W3SVC1 PHIL3 10.0.1.210 81 GET 
/Polycom/post.htm - 406 0 4085 242 10 HTTP/1.1 10.0.1.210:81 
Polycom-Microbrowser/1.0+(SIP/1.6.3.0067;+SoundPoint+IP+PolycomSoundPointIP-SPIP_601)+libcurl/7.12.1 
- http://10.0.1.210:81/Polycom

Thank you.
Phil 

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RE: [asterisk-users] [RESOLUTION] Polycom microbrowser issue Error HTTP 406 withIIS

2006-08-25 Thread Phil Menico
Title: Message



I 
found this solution from the web and figured I'd share it because it affects all 
phones getting input from IIS.

Map .gif, .jpg, .css etc (in my case I used .xhtml for the Polycom 601) 
in IIS under your sites:

Properties -Virtual directory tab- Configuration - 
Application configuration - Mappings tab. 
Make ASP DLL [..\inetsrv\asp.dll] to handle these files. 


This allows the file with extension XHTML to be passed to the phone and 
not return a HTTP 406 error (File type not supported by your 
browser).

Hope is helps 
others.

  
  -Original Message-From: 
  [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Phil 
  MenicoSent: Friday, August 25, 2006 8:51 AMTo: Asterisk 
  Users Mailing List - Non-Commercial DiscussionSubject: RE: 
  [asterisk-users] Polycom microbrowser issue Error HTTP 406 
  withIIS
  Thanks, but we 
  have reasons to want to make it work with IIS.
  
  Anyone have a 
  hint of what is the issue?
  
  
  
  -Original 
  Message-From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Douglas 
  GarstangSent: Thursday, August 24, 2006 6:46 PMTo: 
  Asterisk Users Mailing List - Non-Commercial DiscussionSubject: RE: 
  [asterisk-users] Polycom microbrowser issue Error HTTP 406 
  withIIS
  
We 
had a similar problem. Eventuallywe gave up and just used apache. We 
found that _exactly_ the same content would not work with IIS, but WOULD 
work with Apache.

  -Original Message-From: Phil Menico 
  [mailto:[EMAIL PROTECTED]Sent: Thursday, August 24, 2006 3:06 
  PMTo: asterisk-users@lists.digium.comSubject: 
  [asterisk-users] Polycom microbrowser issue Error HTTP 406 with 
  IIS
  
  I have no where else to turn to so if anyone has an answer please 
  send it.
  
  I am running sip version 1.6.on a Polycom 601on 
  Asterisk and am unable to get the microbroser to work. The phone 
  returns a 406 error for both idle and 
  services. I can see the file being requested and the subsequent 
  406 error in the IIS log files. Any ideas on what permissions are 
  needed in IIS or how to format the webpage file?
  I tried both these 2 files with no luck
  
  XHTML file 1:
  
  html head 
  /head body Hello phil 
  post /body/html
  
  
  XHTML file 2:
  
  ?xml version="1.0" 
  encoding="UTF-8"?html xmlns="http://www.w3.org/1999/xhtml" 
  xml:lang="en" lang="en" head 
  titleVirtual Library/title 
  /head body PHello 
  phil/P /body/html
  
  Log info from IIS:
  
  2006-08-24 20:39:18 10.0.3.175 
  - W3SVC1 PHIL3 10.0.1.210 81 GET /Polycom/ - 302 0 295 202 0 HTTP/1.1 
  10.0.1.210:81 
  Polycom-Microbrowser/1.0+(SIP/1.6.3.0067;+SoundPoint+IP+PolycomSoundPointIP-SPIP_601)+libcurl/7.12.1 
  - -2006-08-24 20:39:18 10.0.3.175 - W3SVC1 PHIL3 10.0.1.210 81 GET 
  /Polycom/post.htm - 406 0 4085 242 10 HTTP/1.1 10.0.1.210:81 
  Polycom-Microbrowser/1.0+(SIP/1.6.3.0067;+SoundPoint+IP+PolycomSoundPointIP-SPIP_601)+libcurl/7.12.1 
  - http://10.0.1.210:81/Polycom
  
  Thank you.
  Phil 
  
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[asterisk-users] Polycom microbrowser issue Error HTTP 406 with IIS

2006-08-24 Thread Phil Menico
Title: Message




I have 
no where else to turn to so if anyone has an answer please send 
it.

I am running sip version 1.6.on a Polycom 601on 
Asterisk and am unable to get the microbroser to work. The phone returns 
a 406 error for both idle and services. 
I can see the file being requested and the subsequent 406 error in the IIS 
log files. Any ideas on what permissions are needed in IIS or how to format 
the webpage file?
I 
tried both these 2 files with no luck

XHTML 
file 1:

html head 
/head body Hello phil 
post /body/html


XHTML 
file 2:

?xml version="1.0" 
encoding="UTF-8"?html xmlns="http://www.w3.org/1999/xhtml" 
xml:lang="en" lang="en" head 
titleVirtual Library/title /head 
body PHello phil/P 
/body/html

Log 
info from IIS:

2006-08-24 20:39:18 10.0.3.175 - 
W3SVC1 PHIL3 10.0.1.210 81 GET /Polycom/ - 302 0 295 202 0 HTTP/1.1 
10.0.1.210:81 
Polycom-Microbrowser/1.0+(SIP/1.6.3.0067;+SoundPoint+IP+PolycomSoundPointIP-SPIP_601)+libcurl/7.12.1 
- -2006-08-24 20:39:18 10.0.3.175 - W3SVC1 PHIL3 10.0.1.210 81 GET 
/Polycom/post.htm - 406 0 4085 242 10 HTTP/1.1 10.0.1.210:81 
Polycom-Microbrowser/1.0+(SIP/1.6.3.0067;+SoundPoint+IP+PolycomSoundPointIP-SPIP_601)+libcurl/7.12.1 
- http://10.0.1.210:81/Polycom

Thank you.
Phil 

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RE: [Asterisk-Users] WiFi VoIP Handsets..

2006-05-16 Thread Phil Menico
I use the Zyxel wireless SIP phones with Aerospace (now Cisco) APs and
they work just great. My battery is good for all day. Charge them at
night. Expensive though.

Got them registering to Asterisk, calling Cisco phones via SIP trunks
and they sound great.

Thank you.

Phil Menico 
171 Madison Avenue, New York, NY 10016 
www.xtend.com 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Leo Ann
Boon
Sent: Tuesday, May 16, 2006 5:21 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] WiFi VoIP Handsets..


WipeOut wrote:

 Hi,

 I am investigating getting a wifi VoIP phone because its may be a
 better option than an ATA and a cordless phone..

 Does anyone have any experience with the whats out there??

The only phone Senao I tested has a problem when roaming between APs. 
There's a very high chance of a call being dropped when crossing from 1 
AP to another.


 Do they support things like WPA etc??

not that I know of. Some current phones have been reported to suffer 
call quality issues just by turning on basic WEP.


 I have heard the battery life can be a problem.. Is this the case?

about 1+ hrs talk time for the Senao. Standby is only 1 day+.



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[Asterisk-Users] Help with IRQ conflict between wct2xxp and eth0

2006-05-04 Thread Phil Menico
Title: Message




I have a conflict problem with the eth0 
card and wct2xxp digium board. The PRI can 
receive calls but my network connection is gone.
When I "cat /proc/interrupts" I get the 
following:
1 
..
1 ..
..
..
..
169 0 IO-APIC-level wct2xxp, 
eth0
..
etc.
even before I "modprobe 
wct2xxp"
After I "modprobe wct2xxp" and 
"modprobe wctdm" and again run "cat /proc/interrupts"
I then get:

..
..
..
..
..
169 118489 IO-APIC-level wct2xxp, 
eth0
201 118497 IO-APIC-level wctdm 

..
etc

How can I force the wct2xxp to load on 
a separate IRQ? I tried moving the eth0 to IRQ 10 but could not.
Any ideas?


Thank you.
Phil Menico 

XTEND Communications 171 Madison 
Avenue, New York, NY 10016 212-951-7632 
(Office) 212-951-7683 (Fax) www.xtend.com 

  
  
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RE: [Asterisk-Users] SIP hardphones with xml/html/xhtml/microbrowsersupport?

2006-01-17 Thread Phil Menico
Dan - try Avaya 4610/4620 (WML) and Alcatel iptouch (XML) as well.

Phil Menico 
XTEND Communications 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Monday, January 16, 2006 7:55 PM
To: Asterisk-Users@lists.digium.com
Subject: [Asterisk-Users] SIP hardphones with
xml/html/xhtml/microbrowsersupport?


What hardphones support xml/html/xhmtl/microbrowser? I need an
inexpensive 
SIP hardphone that can run simple applications (queue status, etc).

The phones I know of:
Aastra 480i, 9112i, 9133i
   (though limited by 3 LCD lines on the 91xx seems kind of silly) Cisco
79xx Mitel 5235 Polycom IP601

Any others?

-Dan
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[Asterisk-Users] Asterisk Setup Documentation

2005-01-10 Thread Phil Menico
Title: Message



Hello 
all:

Can anyone help 
mewith finding the best locations for getting setup and other 
documentation for *.

Thank you.
Phil Menico 

www.xtend.com 

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RE: [Asterisk-Users] 911 and lawsuits

2004-01-08 Thread Phil Menico
Hi Tony,

Only used IOWA because I am all the way in NYC. It is very central and
advanced as far as I am concerned. Next time I will say NEW JERSEY. 

Ask the 911 operations center managers about NENA. They should know
about it. NENA (National Emergency Number Association) are the ones who
try to make policy for E911. Very respected (I believe all volunteers)
people in the 911 community with great knowledge of the issues.

Thank you.

Phil Menico 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tony Kava
Sent: Wednesday, January 07, 2004 5:55 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [Asterisk-Users] 911 and lawsuits


 Now imagine this person having his SIP phone in IOWA talking
 to the the telephone switch in New York via VPN and dialing 
 911. The call will go to NYPD.

Why is it the theoretical VoIP user in such examples always seems to be
from Iowa or Nebraska? I feel compelled to state that not all people
from these states are farmers with pitchforks and SIP phones.  I
personally live in Omaha, Nebraska, a city I that the Census Bureau
indicates I share with 390,006 others, and that may not even include the
suburbs.

I respectfully request that future examples use other sparsely populated
states such as Montana or perhaps a Canadian province from time-to-time.

On a more serious note this thread has been very interesting, and this
911 issue will be very important to our organization in the near future.
Luckily the 911 operations center is located in our basement so
collaboration is easier for us, but when we roll out VoIP we will need
to address the redundancy issues and the location issues for remote
offices just like any other business.

--
Tony Kava
Senior Network Administrator
Pottawattamie County, Iowa


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RE: [Asterisk-Users] 911 and lawsuits

2004-01-07 Thread Phil Menico
Terence, Thank you for sharing your thoughts on our judicial system. I
am glad you are there and I am here.
(i'm not under jurisdiction of a ridiculous judicial system)

Anyway, I work in the 911 arena and in the US many states mandate that
you have E911 (identify the persons location and call back number to the
PSAP) depending on how much space your facility covers. Imagine a
company that is in a multi-building campus or multi-floor high rise
environment and an employee dials 911 and all the police get is the
trunk number at the police station. Imagine if he then faints and cannot
tell the PSAP where he is. 

In classic PBX's the telephone stations are more static and any moves
and changes are more hardwired and the changes are sent to the Telco
(PS/ALI) database. In VoIP the users are much more mobile. They can pick
up their Telephone (VoIP device) go somewhere else and plug into a
network jack and call 911. Now imagine this person having his SIP phone
in IOWA talking to the the telephone switch in New York via VPN and
dialing 911. The call will go to NYPD.

There is an organization called NENA that creates guidelines for 911
which most PBX vendors follow. The VoIP issue and 911 is a very big
issue and no one has an absolute solution (even though some claim they
do). The problem is really discovery of phone devices on the network end
points(which end switch and port they are plugged into, gets worse with
wireless).

The 911 issue is very real for large installations. For smaller ones
make sure you put an analog phone at the line coming from the CO or have
a single POTS line (usually a FAX line) to use in an emergency. As far
as dial tone, yes, even the big PBX's fail but they have 99.999% (at
least they claim?) uptime. The cheaper PC you provide the more failures.

In one company we put an enhanced 911 system and in the first week a
persons life was saved because of it. 

Don't take 911 lightly, its to save lives not to save law suits.

Thank you.

Phil Menico 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Terence
Parker
Sent: Tuesday, January 06, 2004 12:43 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] 911 and lawsuits


It's just as well that here in Hong Kong employers don't have to worry
about being sued by their staff tripping over their own laces ; or
microwave oven manufacturers getting sued by old ladies drying off their
poodle ; or supermarket owners getting sued by stupid customers who trip
over their own kids. In most countries cases such as these would be
thrown out the minute they are filed.

Of course, these are slight exaggerations insofar as asterisk is
concerned - because being able to dial 911 (or 999 as it is in this part
of the world) is a much more 'genuine' problem. But nonetheless, it
should be the responsibility of the implementor of such a system to
ensure that there are adequate measures taken against system failure -
such as UPS, or even a primitive analogue phone line somewhere in the
home/office.

Though I cannot possibly comment regarding 'fear of being prosecuted',
simply because I have no reason to fear (i'm not under jurisdiction of a
ridiculous judicial system) - I would say that it is a huge shame that a
group of people all with the common goal of contributing towards free
software projects such as this should even have to worry about things
such as lawsuits.

If there are people out there who have problems with asterisk, I suggest
they just don't use it. To go as far as suing - that is just taking the
piss! (sorry, can't think of equivalent non-British term).

Terence


  Just curious if any of the Asterisk installers are doing anything
special
  to protect themselves from a possible lawsuit caused by 911 failure 
  during a Asterisk/computer crash?
 
  I realize that any traditional PBX or even a phone line can fail 
  but, anything running on a computer is probably going to be less 
  reliable than most PBXs.

 What do you think most PBXs are? Maybe not a x86, but it is a 
 computer.

  Anybody requiring customers to acknowledge and sign any kind of 
  waiver?  Just the legal fees of defending yourself in a lawsuit 
  could sink most Asterisk installers.



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