Re: [asterisk-users] BT IP Exchange interconnect

2009-07-31 Thread Senad Jordanovic
Gavin Henry wrote:
 Hi All,
 
 Has anyone passed the tests using Asterisk:
 
 http://www.btwholesale.com/pages/static/Products/Converged_Voice/IP_Exchange.html
 
 I presume the same rules apply for scaling and possibly have
 OpenSIPS/Kamailio on the front?
 
 Thanks.
 

We have, asterisk 100% + Kamailio... 9 months of work (maybe less now) :)



-- 
Regards,


Senad Jordanovic, CEO
Bicom Systems Ltd,
+1 619-760-7770
+44 20 3399 8877
se...@bicomsystems.com
www.bicomsystems.com

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Re: [asterisk-users] Russia Calls Skype/VoIP Security Threat

2009-07-24 Thread Senad Jordanovic
Alex Balashov wrote:
 Good luck with that.
 
 Brent Davidson wrote:
 
 Anybody seen this article yet?  Looks like Russian Telecom business have 
 decided that VoIP is going to put a dent in their profits so their 
 pitching it as a threat to Russia's national security and working to get 
 laws put into place to make sure the government controls VoIP providers 
 operating in or providing services to Russia.

 http://www.reuters.com/article/technologyNews/idUSTRE56N41I20090724?feedType=RSSfeedName=technologyNewsrpc=22sp=true

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Agree to @mission impossible@


Regards,


Senad Jordanovic, CEO
Bicom Systems Ltd,
+1 619-760-7770
+44 20 3399 8877
se...@bicomsystems.com
www.bicomsystems.com

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Re: [asterisk-users] Announcement: Howler-optimised G.729A Solution for Asterisk

2009-06-24 Thread Senad Jordanovic
Jay Fenton wrote:
 [ Optimised G.729A 'Howlet' for Asterisk  FreSWITCH ]
 
 Howler Technologies are proud to announce today the launch of
 their fully indemnified and highly optimised G.729A solution
 for Asterisk, including a unique floating license model.

Why would someone buy it instead of Digium g729 codec?


Senad

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Re: [asterisk-users] Current state of Asterisk and Virtualization?

2009-02-26 Thread Senad Jordanovic
Gavin Henry wrote:
 Hi all,
 
 In a pure VoIP env, what is the current state of do's and don't s of
 virtualizing * in order to provide multiple separate instances, say
 for hosting lots of Asterisk-gui/FreePBX/a-n-other gui?
 
 I've read lots of threads going back to 2007 and I'm in the general
 option that kvm is the way to go now, if at all.
 
 If dadhi_dummy/zt_dummy is still an issue for conferencing etc. a
 conference box could be put along side the vm hardware and have a card
 in it.
 
 Thoughts, experiences and being told to shut up are all very much appreciated.
 
 Thanks.
 

http://www.bicomsystems.com/products/C/P/797/411/



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Re: [asterisk-users] multiple asterisks in a server

2009-02-24 Thread Senad Jordanovic
Danny Nicholas wrote:
 It is possible but not easy.  Virtualization isn't necessarily the answer
 because of sharing the physical device(s) - If you're a SIP-only
 environment, then that wouldn't be a problem, but most * installs (IMO) use
 some flavor of Zap/DAHDI which has to be addressed/locked.
 



Maybe you can use SERVERware...

http://www.bicomsystems.com/products/


Senad



 -Original Message-
 From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of David
 Backeberg
 Sent: Tuesday, February 24, 2009 10:46 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] multiple asterisks in a server
 
 On Tue, Feb 24, 2009 at 2:59 AM, Rilawich Ango maillist...@gmail.com
 wrote:
 Hi all,
  Is it possible to install more than 1 asterisk in a single server?
 
 Can somebody help me understand why you would want to do this?
 
 I suppose development versus production, but wouldn't you also want
 better separation, like virtualization?
 
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Re: [asterisk-users] fax / t38 gateway

2008-10-24 Thread Senad Jordanovic
Olivier wrote:
 
 
 2008/10/24 Brendan Martens [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED]
 
 Do you have any recommendations for good ones, or, non-buggy ones?

Some of or resellers are using 2102 apparently with no issues :)



Senad
www.bicomsystems.com


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Re: [asterisk-users] Softphone Framework or Libraries

2008-10-13 Thread Senad Jordanovic
Ricardo Melendez wrote:
 Hi to all,  I have  a project for Customer Relationship Management 
 interfaced with asterisk, I need send the CallerID to my application 
 (via http or tcp/ip), When the phone rings I need to launch a pop-up 
 windows to the Call Center Agent to display customer info, do you know a 
 framework/libraries to make this, if is possible a softphone embedded 
 into html page for the same function.
 
  
 
 I need to choice one to suit it to my needs
 
  
 
 Thanks in advance.
 
  
 
  
 
 Ricardo Melendez


Ricardo


Try if outcall will do the job you need:

http://outcall.sourceforge.net/




Senad
www.bicomsystems.com



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Re: [asterisk-users] Asterisk 1.6.0 CDR billsec and duration not working from h extension

2008-10-09 Thread Senad Jordanovic
Eric Chamberlain wrote:
 Can someone tell me what I am doing wrong?  Why doesn't CDR(duration)  
 or CDR(billsec) return the correct values?
 
 cdr.conf
 
 endbeforehexten=yes
 
 
 extensions.conf
 
 [macro-Dial]
 ; ${ARG1} - Dial String
 
 exten = s,1,Dial(${ARG1},,M(post-dial))
 
 exten = h,1,NoOp(Call was hung up - ${CDR(duration)} seconds long,  
 billed for ${CDR(billsec)} seconds)
 
 
 The log shows:
 
  -- Executing [EMAIL PROTECTED]:1] NoOp(SIP/10.10.10.170-b7d94f78,  
 Call was hung up - 0 seconds long, billed for 0 seconds) in new stack
 
 
 But cdr-csv/Master.csv has logged time values for duration and billsec:
 
 ,510555,+410001,pop-inbound,1510555  
 510555,SIP/10.10.10.170-b7d94f78,SIP/ 
 voipprovider.com-089ae8a0,Dial,SIP/1510555:password::[EMAIL 
 PROTECTED] 
 ,,M(post-dial),2008-10-09 20:59:00,2008-10-09  
 20:59:03,2008-10-09 20:59:08, 
 8,5,ANSWERED,DOCUMENTATION,1223585940.35
 
 
 --
 Eric Chamberlain

 

Eric,


Asterisk CDR @logging@ is just no less then short of shite. An absolute 
DEAD end.


WHO ever is in charge of Digium is not doing its JOB.



Senad
www.bicomsystems.com

(Morao sam da im kazem  :) )




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Re: [asterisk-users] Short question: CPU hardware requirements for Asterisk

2008-09-23 Thread Senad Jordanovic
Steve Edwards wrote:
 On Tue, 23 Sep 2008, Alejandro Cabrera Obed wrote:
 
 Dear all, just a short question:

 What is the best CPU hardware requirements (CPU, memory, hard drive) to
 install Asterisk with SIP/RTP protocol for 100-150 users, and routing
 the RTP traffic by itself (no direct RTP traffic client-to-client) 

Hi

Maybe below document will help you with an idea what is @[EMAIL PROTECTED]


http://www.bicomsystems.com/files/whitepapers/report-officeBOX-testing.pdf


Senad
www.bicomsystems.com



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Re: [asterisk-users] Callcenter monitoring tool

2008-09-16 Thread Senad Jordanovic
voip crazy wrote:
 Hello all,
 
 Anyone expecialized with call center monitoring and reporting solution
 based on asterisk.
 A client of us, want to install a call center reporting solution for
 an asterisk server but I do not know which could be the best tool for
 that.
 I need a tool for reporting queue calls, agent calls, and disconnect cause.
 
 Any clue will be appreciated.
 
 Thanks in advance.
 
 VoipCrazy

http://www.bicomsystems.com/products/C/P/798/154_2573/


Senad

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Re: [asterisk-users] Asterisk end-user GUI?

2008-08-10 Thread Senad Jordanovic
Ken D'Ambrosio wrote:
 I badly want to roll out Asterisk at my job.  Unfortunately, my boss is
 dazzled by shiny objects.  We had a vendor in today who showed us their
 system which, honestly, didn't suck -- but boy, is it going to be
 expensive!  One major component of the eye candy was an end-user interface
 that allowed the user to initiate calls to a contact list, check for
 presence, create conferences, etc.  Is there anything like that, aimed at
 end-users (as opposed to admins) for Asterisk?  I'd even be willing to go
 with proprietary; I just don't want a wholly-proprietary, hobbled,
 licensed-to-Heck-and-back system, which is where it looks like my boss is
 leaning.
 
 Thanks!
 
 -Ken

The original, the very first, and stil the best used by SMEs, 
corporations and goverments worlwide... PBXware :)

http://www.bicomsystems.com/products/C/P/798/154/

Senad


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Re: [asterisk-users] Cisco vs Asterisk

2008-07-25 Thread Senad Jordanovic
Patrick wrote:
 Al Baker wrote:
 Quote

 Yet amazingly (if this is, indeed, a source of amazement for you), CCM 
 and other Cisco software can be just as buggy as anything OSS, if not 
 worse. 

 This is simply NOT TRUE and shows a complete lack of understanding of modern 
 software development.
 CISCO software is developed in a CMM environment.
 It has a formal test methodology and uses Automated Testing on EACH new 
 release to ensure that 100% of the software that functioned in the Last 
 Release, actually works in this release.
 Further, there is mandatory soak-testing  for all new software.
 Sorry, anyone who wants to compare Professional TELCO GRADE software 
 development with Open Source is just Completely and Totally freakin clueless.
 
 I don't know where you got this idea but I've worked in the telco grade
 equipment business for years and I can assure you that I've seen bug
 riddled, jaw dropping releases that were borderline pathetic. Besides 
 Benoit's examples of the CSR-1 and IOS releases, ask anyone that had the 
 pleasure of using Cisco's early CCM releases (iirc those still ran on 
 Windows). Maybe this comes as a shock but many vendors actually use 
 their customers as a testing platform. They sell them stuff that has 
 some, more or many bugs and fix stuff moving forward. They might even 
 charge their customers for the latest releases with the bug fixes. Check 
 out the changelogs of Cisco SIP firmware releases which you can only get 
 legally when you pay for a SmartNet contract.
 
 A reason one might *think* that vendors have this elaborate development
 and testing methodology in place and that their stuff rocks in the
 stability and no-bugs-found-here department is to give oneself some
 piece of mind over the crapload of money forked over for the product and
 another crapload of money for the support contract/SLA.
 
 Not sure what the term is in English but I think it is positive
 cognitive dissonance.
 
 /me steps down from soapbox now :)
 
 Regards,
 Patrick

Patrick,

Well presented ... thank you...:)

I will add one sentence:

A software without a bug, is DEAD software.


Regards,

Senad

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Re: [asterisk-users] Cisco vs Asterisk

2008-07-24 Thread Senad Jordanovic
T G wrote:
 I'm a CCIE and CCVP. I have worked in the Cisco TSBU on both CCM and 
 Telepresence systems I have two IP patents for the VoiP Lite protocols 
 and have been designing and building OSS IPBXs for companies including 
 Google going back to 2001.
  
 I'm not mentioning any of that to be jerk I mentioned it to say I'm as 
 qualified as anyone to to compare the CCM and OSS servers.
  
 The only fair way to compare the two is a list of weights features, for 
 example if cost is your biggest feature then OSS is better, if support 
 is your biggest feature than Cisco wins.
  
 When a customer is comparing the costly (TCO) and best supported systems 
 in the world with hundreds of thousands installed systems for the large 
 global companies on the planted backed by 54,000 employees and over $25b 
 in the bank vs, a FREE system with one layer of support maybe two layers 
 of support, the features don't even come in the evaluation in my opinion.
  
 I once asked a manager why did you buy the CCM and he said no one ever 
 got fired for buying Cisco if anything wrong, If push the OSS and it 
 goes I could loose my job.
  
 I would get a list of the important features, because there is no answer 
 to your question of which is better.
  


What you mentioned above is mostly correct presuming you are referencing
OSS being provided by an organisation with limited resources and perhaps 
limited experience in OS.

Spin that into a perspective of a well organised company harvesting full 
potential of OS, adding its own proprietary software level allowing it 
to offer value products and EXCELLENT support, then I will strongly 
disagree with you.

In particular where customer solution isn't just a solution, but rather 
its products and people becomes your business's communications partner.



Senad
www.bicomsystems.com


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Re: [asterisk-users] [asterisk-biz] New faxing protocol. Good/Bad ?

2008-06-12 Thread Senad Jordanovic
Dovid Bender wrote:
 
 Hi List,
 I was thinking the other day that even with T.38 there are still some 
 issues with faxing. I was thinking of a protocol that instead of just 
 sending down the fax tones an ATA or VOIP fax machine would get the 
 entire fax convert it into some sort of image and pass it down the line 
 to the receiving end. I got the idea from RFC2833. Yes I know that fax 
 machines send bit by bit and get a conformation on it but maybe this 
 would work a bit better. Send the entire image over and then get a 
 response when it is done. This way if there is issues along the way the 
 packets can be re-sent with out any issue.
  
 Dovid
 (Cross posted to Biz for those that aren't on the users list - I want 
 their onion too ;) ).
 

Hi

For those interested in above, PBXware had it implemented 2 years ago.

Regards,

Senad


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Re: [asterisk-users] asterisk virtualization on VMWARE SX infrastructure

2008-05-22 Thread Senad Jordanovic
Michiel van Baak wrote:
 On 14:42, Sat 17 May 08, Steve Totaro wrote:
 On Sat, May 17, 2008 at 2:18 PM, nik600 [EMAIL PROTECTED] wrote:
 Hi

 what about asterisk virtualization on VMWARE XS infrastructure?

 The system installed will manage a call center with 50 operator,
 queues, CDR logging on external database.

 the protocol used is SIP, probably with G711 codec.

 Virtualization of Asterisk i a risk regarding performance?

 Thanks to all
 I wouldn't do it.  Maybe in a lab but certainly not for a 50 seat call 
 center.
 
 I would ;)
 We run asterisk under vmware in production and have no problem with it.
 This is in a pure voip setup.

So do many of our customers handling many concurrent calls.

Senad


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Re: [asterisk-users] asterisk virtualization on VMWARESX infrastructure

2008-05-22 Thread Senad Jordanovic
Sam Tam wrote:
 Why if you have 50 operator then I would even consider using dual server
 running backup
 So the idea of using vmware may really be very risky, let alone not talk
 about performance issue

Sam

What experience do you have experience with a virtulisation with VoIP?



Senad
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Senad
 Jordanovic
 Sent: Friday, May 23, 2008 3:37 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] asterisk virtualization on VMWARESX
 infrastructure
 
 Michiel van Baak wrote:
 On 14:42, Sat 17 May 08, Steve Totaro wrote:
 On Sat, May 17, 2008 at 2:18 PM, nik600 [EMAIL PROTECTED] wrote:
 Hi

 what about asterisk virtualization on VMWARE XS infrastructure?

 The system installed will manage a call center with 50 operator,
 queues, CDR logging on external database.

 the protocol used is SIP, probably with G711 codec.

 Virtualization of Asterisk i a risk regarding performance?

 Thanks to all
 I wouldn't do it.  Maybe in a lab but certainly not for a 50 seat call
 center.
 I would ;)
 We run asterisk under vmware in production and have no problem with it.
 This is in a pure voip setup.
 
 So do many of our customers handling many concurrent calls.
 
 Senad
 
 
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Re: [asterisk-users] Is Asterisk ready for Prime-Time?

2008-03-19 Thread Senad Jordanovic
John Novack wrote:
 
 Bill Andersen wrote:
 This is not a troll.  I've used my real email because I want this
 taken seriously.  I'm not trying to make anyone mad, I just want
 some real discussion on this issue.  Please bare with me...

 I'm a USER of Asterisk.  We purchased 3 commercially available
 Asterisk Based PBXs a little over a year ago. (I won't mention
 which one at this point - I don't want to bad mouth them - yet!)
 Two of the systems are very small (5 SIP lines/6 Polycom phones).
 The third is on a PRI with 30 Polycom phones.

 My smaller sites work pretty good.  I've only had to restart
 Asterisk every month or so.  However, my 30 station system
 is a continuous headache.  I average a restart at least once a
 week.  Sometimes a couple of times in the week.  I'm always being
 called to fix something that just stopped working.

 I DON'T WANT TO GET INTO A Well, don't just complain, tell us
 your setup and we can help you get it working.  This list HAS
 helped me figure out some of the issues.  THANK YOU!  But the
 purpose of this post is more of a fact finding mission.

 1) Was choosing Asterisk for our company the wrong decision...

a) IF... I expect a phone system to just work.  Once it is
   configured, a phone system should just work with
   very little attention.  My previous system was a
   Comdial with external voice mail on a DOS based PC.
   I LITERALLY WENT OVER 4 YEARS WITHOUT HAVING TO REMOVE
   POWER TO THE COMDIAL CONTROL OR RE-BOOT THE VOICE MAIL PC.
  
b) IF... I really only need a phone system that allows an operator
   to answer each call and transfer them to the appropriate
   person.  I need voice mail, but very little auto attendant
   features (mostly after hours).  All the bells and whistles
   that Asterisk offers are cool, but don't bring that much to
   the table for our purpose.

c) IF... Stability is more of an issue than high end features?

 2) Are there any users out there that really DO have an Asterisk
system that just works like clockwork?  I'm saying, once setup,
run for a year (or more) without any issues?

 3) If SO, Should I simply consider a different vendor?

 4) If NOT, and if my expectations are that a system SHOULD just
run and run without any problems.  Is Asterisk simply not my
solution.  Is Asterisk not REALLY ready for production.  Because
in my mind (as a user of phone services), dealing with the
phone system, even on a MONTHLY basis, means that the system
is NOT really production ready...  Before we installed an
Asterisk based PBX, I spent maybe 4 hours per YEAR with phone
issues (setting up a new station?).  Since we moved to an
Asterisk based PBX, I spend 4 hours (or more) every WEEK!

Am I expecting too much?

 Bill
   
 For those of us who have spent many a year in telephony, I tend to agree 
 with you. Asterisk is NOT ready for prime time
 Total cost of ownership for a supply house system ( Comdial, now 
 Vertical, with a Keyvoice DOS based VM ) or an NEC DX series with VM on 
 a CF card)  in a small to medium sized office simply hangs on the wall 
 and works, for years and years, and has many more features than most 
 offices need or use. Last month I replaced a 20 year old system that 
 finally failed, I have other systems installed and working  in excess of 
 10 years, and seldom have any service issues. Mostly are user 
 reeducation on mailboxes and the like when people leave and no one knows 
 a password.
 Square Hybrid Key systems ( Shared Line Appearance ) have worked 
 flawlessly for 20 years, and a host of other features that Asterisk is 
 still struggling to get working. Many of these systems are more 
 affordable than Asterisk at either the wholesale or retail level as well.
 The current fad is IP or VOIP and regrettably many businesses jump into 
 the deep end of that pool without the faintest idea of where they will land.
 That said, there is also a place for Asterisk or a like system, and many 
 of the users on this list have them in place and doing the job, but the 
 system is not hang it on the wall and forget it. PC based systems in 
 general from a hardware perspective are NOT as reliable, nor is the 
 operating system or the application. They DO need to be restarted from 
 time to time.  In fact in my experience the system should have an 
 automatic reboot once a week at a quiet time. Many versions of Asterisk 
 can get insane and be cured by a simple reboot that seems to give the 
 real Linux experts the heebiejeebies.  A reboot should not be considered 
 blasphemy, though I have only seen one hang on the wall system that 
 needed that in 20 years, and that was strictly due to  a timing issue 
 with short term power outages.
 Too many select the equipment and system they know, rather than what is 
 right for the customer.
 I am in a group of antique telephone equipment collectors that use 
 Asterisk as an interface to a world 

Re: [asterisk-users] Is Asterisk ready for Prime-Time?

2008-03-19 Thread Senad Jordanovic

 
 130 physical extensions including 24x7 inbound call centre
 
 Debian on Dell server
 
 [EMAIL PROTECTED]:~# uptime
  13:15:31 up 192 days, 23:49,  2 users,  load average: 0.00, 0.01, 0.00

here is one more running multi tenant Hosted PBXes:

saul ~ # uptime
  18:59:11 up 263 days, 23:50,  1 user,  load average: 0.96, 0.49, 0.35
saul ~ #


Senad



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Re: [asterisk-users] Is Asterisk ready for Prime-Time?

2008-03-19 Thread Senad Jordanovic
Bill Andersen wrote:
 Senad Jordanovic wrote:
 However, I will say that it is not asterisk but people/company
 deploying it. Generally speaking after deployment, and as long
 users are using the system normally, no reboot is required.
 
 I'm thinking part of the problem IS the company deploying
 the commercial product we purchased.  I really like their GUI.
 I'm an IT guy and I'd say out of the last 10 or so issues we
 have had with the product, I'm the one that figured out why it
 wasn't working correctly.  They had to fix it, (their code), but
 I would see the symptoms and say Hey, could it be this?.  I had one
 email from their programmer that said Good catch.  Well, thanks
 for the Kudos, but why the hell am I paying an annual fee to
 catch your bugs!

Yeah.. unfortunately that happens. Customers do find bugs, but but as 
always it is about how the software maker reacts to it :)

Also, a friend of mine once said Software without a bug is dead 
software :)


Regards,

Senad


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Re: [asterisk-users] Druid Open Source Edition

2008-03-17 Thread Senad Jordanovic
Steve Totaro wrote:
 On Sun, Mar 16, 2008 at 4:00 PM, Senad Jordanovic [EMAIL PROTECTED] wrote:
 Steve Totaro wrote:
   On Sun, Mar 16, 2008 at 3:27 PM, Senad Jordanovic [EMAIL PROTECTED] 
 wrote:
   Joshua Wilson wrote:
 It is the same whether you are using trixbox, switchbox, pbxware or 
 any
 other system roughly. You have to use their system. Sometimes, this is
 the only way to make sure everything they support is installed and
 integrated properly without problems.

  
Hi Joshua,
  
PBXware has tarball delivery method allowing you to use whatever Linux
distro you choose. This was actually its very first delivery method
before CD, appliance of VPSes.
  
  
Regards,
  
Senad
www.bicomsystems.com
  
   It's funny how Senad and Bicom show up in any GUI thread ;-)

  Absolutely. It also hopefully shows how dedicated we are at what we do.

  Senad

 
 That, and you like to hijack threads.

When someone mentions PBXware, as it is the  very first ever GUI for 
asterisk or it is related to feature/function it is just normal for 
someone to comment.

While we are on subject of Druid... Look at Druids trunks administration 
fields, you will find remarkable similarities in trunks administration 
with PBXware... (this is the last time I bothered to look)

I wonder why? :)

Senad




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Re: [asterisk-users] Druid Open Source Edition

2008-03-17 Thread Senad Jordanovic

  While we are on subject of Druid... Look at Druids trunks administration
  fields, you will find remarkable similarities in trunks administration
  with PBXware... (this is the last time I bothered to look)

  I wonder why? :)



  Senad
 
 
 Yes, but this Druid is Opensource and PBXware is not (this is the
 last time I bothered to look).
 
 Since the *entire* subject IS Druid (Druid Open Source Edition), if I
 were going to design a GUI at this point, I would take all the
 strongest parts of each GUI.  It only makes sense.  Many different
 people would say, hey that looks remarkably like our reporting,
 provisioning, trunk, CRM integration 
 

So you are saying that is OK to ignore IP (intellectual property)?

Senad

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Re: [asterisk-users] Druid Open Source Edition

2008-03-17 Thread Senad Jordanovic
Outback Dingo wrote:
 this I definatley concur

Sure no problem.  I have no problem with that.

Steve do you want to continue of the pitch?



Senad

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Re: [asterisk-users] Druid Open Source Edition

2008-03-17 Thread Senad Jordanovic
Steve Totaro wrote:
 No pitch here.  It is you making the sales pitch.
 
 This is the Asterisk Users Mailing List - Non-Commercial Discussion
 list which you and Dean repeatedly use for commercial purposes.

I have stayed away and declared will not continue on this subject any 
further as other members expressed their concern.  I have even invited 
you to take up the matter outside the pitch. The sport pitch dear 
Steve (soccer for example)...

You chose to ignore it for whatever reason ticks you not to be!!!  That 
SHOWS a lot about you.

Should you choose to reply further,  I will ignore your posts to allow 
you to SHOW your self further.


Senad




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Re: [asterisk-users] Druid Open Source Edition

2008-03-16 Thread Senad Jordanovic
Joshua Wilson wrote:
 It is the same whether you are using trixbox, switchbox, pbxware or any 
 other system roughly. You have to use their system. Sometimes, this is 
 the only way to make sure everything they support is installed and 
 integrated properly without problems.
 

Hi Joshua,

PBXware has tarball delivery method allowing you to use whatever Linux 
distro you choose. This was actually its very first delivery method 
before CD, appliance of VPSes.


Regards,

Senad
www.bicomsystems.com


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Re: [asterisk-users] Druid Open Source Edition

2008-03-16 Thread Senad Jordanovic
Steve Totaro wrote:
 On Sun, Mar 16, 2008 at 3:27 PM, Senad Jordanovic [EMAIL PROTECTED] wrote:
 Joshua Wilson wrote:
   It is the same whether you are using trixbox, switchbox, pbxware or any
   other system roughly. You have to use their system. Sometimes, this is
   the only way to make sure everything they support is installed and
   integrated properly without problems.
  

  Hi Joshua,

  PBXware has tarball delivery method allowing you to use whatever Linux
  distro you choose. This was actually its very first delivery method
  before CD, appliance of VPSes.


  Regards,

  Senad
  www.bicomsystems.com
 
 It's funny how Senad and Bicom show up in any GUI thread ;-)

Absolutely. It also hopefully shows how dedicated we are at what we do.

Senad

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Re: [asterisk-users] Microsoft Office Communications Server

2008-03-11 Thread Senad Jordanovic
Razza wrote:
 Imagine, repairing an engine of your brand new car you just bought?
 Imagine restarting your TV because it just froze?  What if your shoes
 have just changed colour to blue screen?
 It will just not pass, will it? ... You will DEMAND a service for your
 car/TV,shoes or you may return it or whatever.
 
 So.. Imagine how much your business will be affected with a phone SYSTEM
 based on a such operating system, one which can not even meet basic
 desktop user requirements let alone crucial every day in/out business
 communications tool like a phone system.
 
 At the end, if you do not answer a call some else will!!!
 
 
 Senad Jordanovic
 www.bicomsystems.com http://www.bicomsystems.com
 
 What utter stereotypical dross.

I would suggest to you learning how to use text emails and quoting first 
then you may have some responses that may be your worth while.


Senad

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Re: [asterisk-users] Microsoft Office Communications Server

2008-03-11 Thread Senad Jordanovic
Milton Calnek wrote:
 
 Tzafrir Cohen wrote:
 TV sets and such are simple enough. But when the device gets more
 sofficticated then, yes: reboot tends to become a first reaction.
 
 You say first reaction like there's some other choice with Windows.
 
 Right. Asterisk never crashes. Asterisk is completely solid.

 
 It's amazing what happens when you say Sure, look under the hood!!
 The free software community is full of examples of open source being 
 more stable with fewer bugs than their closed source, commercial
 competitors.
 

Of course it crashes... in wrongs hands :)


Senad

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Re: [asterisk-users] Microsoft Office Communications Server

2008-03-11 Thread Senad Jordanovic
Razza wrote:
 On 11/03/2008, *Senad Jordanovic* [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:
 
 I would suggest to you learning how to use text emails and quoting first
 then you may have some responses that may be your worth while.
 
 Clearly, you keep responding!
 Oh and move out of the dark ages and get a decent mail reader.
  

there is a say...

never start a silly fight first, but always make sure you finish it

Guess, which one are you?



Senad

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Re: [asterisk-users] Microsoft Office Communications Server

2008-03-10 Thread Senad Jordanovic
Kristian Kielhofner wrote:
 On Mon, Mar 10, 2008 at 6:38 PM,  [EMAIL PROTECTED] wrote:
 What is the logic of them using SIP over TCP? Is this a broad industry
  trend? Or just the latest attempt to get around SIP/NAT issues?

  Michael Graves
  mgraves at mstvp.com
  o(713) 861-4005
  c(713) 201-1262
  sip:[EMAIL PROTECTED]
  skype mjgraves
  FWD 54245

 
 I would imagine it's because they plan on doing all kinds of neat
 stuff with SIP including video, TXT, Windows Updates, who knows...
 SIP over UDP has some pretty serious packet fragmentation issues.  If
 you end up with a large enough SDP or something that causes a SIP
 packet to grow larger than the smallest MTU in the path between your
 two endpoints it doesn't work (no fragmentation support with SIP over
 UDP).  SIP over TCP does not have this problem.
 
 Also, you need SIP TCP support for TLS...
 

Well...

I have been a MS windows desktop user for a while as many other people 
have. It mostly works except at times one needs to maintain/repair what 
one bought. I have switched :)

Imagine, repairing an engine of your brand new car you just bought? 
Imagine restarting your TV because it just froze?  What if your shoes 
have just changed colour to blue screen?
It will just not pass, will it? ... You will DEMAND a service for your 
car/TV,shoes or you may return it or whatever.

So.. Imagine how much your business will be affected with a phone SYSTEM 
based on a such operating system, one which can not even meet basic 
desktop user requirements let alone crucial every day in/out business 
communications tool like a phone system.

At the end, if you do not answer a call some else will!!!


Senad Jordanovic
www.bicomsystems.com







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Re: [asterisk-users] I need the least expensive way to do this

2008-03-01 Thread Senad Jordanovic
John Novack wrote:
 You get what you pay for, if you are lucky
 
 Go with a used hybrid PBX, best bet is a Panasonic that suppots both 
 POTS phones and prop phones. It will outlast ANY micro-computer based 
 desktop hardware.
 Perfect for a church or very small office or retail business.

You are mentioning technology currently desperately trying to update its 
firmware to 21st century environments!!!


 
 I just replaced one that was installed 20 years ago, and NEVER needed 
 any attention until it finally failed.

We regularly replace such systems with:

http://www.bicomsystems.com/products/C/P/797/255_3649/


Senad
www.bicomsystems.com



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Re: [asterisk-users] Asterisk as a softswith for a small ISP

2008-02-11 Thread Senad Jordanovic
Sigma Networks wrote:
   you should take a look at Thirdlane's MultiTenant Edition management 
 solution to partition Asterisk easily.
 
 http://www.thirdlane.com/solutions/service-providers
 
 Feel free to contact me offline.

Well...

If you need hardware all complete solution we have vSWITCH:
http://www.bicomsystems.com/products/C/P/797/255_2883/


Or.. software/solution, look at
http://www.bicomsystems.com/products/C/P/798/154/

Senad


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Re: [asterisk-users] Looking for PSTN provider with unlimited inbound/outbound plan

2008-01-04 Thread Senad Jordanovic
Steve Finkelstein wrote:
 Hi Senad,
 
 Did you happen to find out if it was indeed anywhere in the US48?
 
 Thanks!
 
 - sf

Hi Steve,

Yes it is. Contact me of the list if you need to.


Regards,

Senad


 
 On 1/2/08, *Senad Jordanovic*  [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 
 wrote:
 
 Dovid B wrote:
   Senad,
   You can get unlimited as in FREE to any where in US48 or just
 local ?
 
 
 As far I know it is anywhere to US48. I will find out and get back
 to you.
 
 Senad
 
 
  
   - Original Message -
   From: Senad Jordanovic  [EMAIL PROTECTED] mailto:[EMAIL 
 PROTECTED]
   To: Asterisk Users Mailing List - Non-Commercial Discussion
   asterisk-users@lists.digium.com
 mailto:asterisk-users@lists.digium.com
   Sent: Monday, December 31, 2007 3:10 PM
   Subject: Re: [asterisk-users] Looking for PSTN provider with
 unlimited
   inbound/outbound plan
  
  
   Justin Case wrote:
   Tell me when to stop laughing. Multiple channels and unlimited
 minutes ?
   No sane person will give that to you.
  
  
   Yap I agree...
  
   but but for about $900 per month one could get T1 (24 channels)
   unlimited in/out as far I seen last time our providers rates.
  
  
   Senad
  
   On Dec 30, 2007 2:16 AM, Steve Finkelstein  [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]
   mailto: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote:
  
   Hi all,
  
   I have a budget to work with and was wondering if there are any
   folks providing SIP/IAX2 trunking for unlimited
 inbound/outbound for
   a flat rate? We're in the budget range of roughly $5,000 a
 month and
   we need multiple channels per DID.
  
   I'm not sure if something like this is feasible in the
 world of VoIP
   -- and I only need to be able to make domestic/USA calls.
  
   Thanks for any potential leads.
  
   Happy holidays!
  
   - sf
  
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Re: [asterisk-users] Looking for PSTN provider with unlimited inbound/outbound plan

2008-01-02 Thread Senad Jordanovic
Dovid B wrote:
 Senad,
 You can get unlimited as in FREE to any where in US48 or just local ?


As far I know it is anywhere to US48. I will find out and get back to you.

Senad


 
 - Original Message - 
 From: Senad Jordanovic [EMAIL PROTECTED]
 To: Asterisk Users Mailing List - Non-Commercial Discussion 
 asterisk-users@lists.digium.com
 Sent: Monday, December 31, 2007 3:10 PM
 Subject: Re: [asterisk-users] Looking for PSTN provider with unlimited 
 inbound/outbound plan
 
 
 Justin Case wrote:
 Tell me when to stop laughing. Multiple channels and unlimited minutes ?
 No sane person will give that to you.


 Yap I agree...

 but but for about $900 per month one could get T1 (24 channels)
 unlimited in/out as far I seen last time our providers rates.


 Senad

 On Dec 30, 2007 2:16 AM, Steve Finkelstein  [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED] wrote:

 Hi all,

 I have a budget to work with and was wondering if there are any
 folks providing SIP/IAX2 trunking for unlimited inbound/outbound for
 a flat rate? We're in the budget range of roughly $5,000 a month and
 we need multiple channels per DID.

 I'm not sure if something like this is feasible in the world of VoIP
 -- and I only need to be able to make domestic/USA calls.

 Thanks for any potential leads.

 Happy holidays!

 - sf

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Re: [asterisk-users] Looking for PSTN provider with unlimited inbound/outbound plan

2007-12-31 Thread Senad Jordanovic
Justin Case wrote:
 Tell me when to stop laughing. Multiple channels and unlimited minutes ? 
 No sane person will give that to you.
 


Yap I agree...

but but for about $900 per month one could get T1 (24 channels) 
unlimited in/out as far I seen last time our providers rates.


Senad

 On Dec 30, 2007 2:16 AM, Steve Finkelstein  [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:
 
 Hi all,
 
 I have a budget to work with and was wondering if there are any
 folks providing SIP/IAX2 trunking for unlimited inbound/outbound for
 a flat rate? We're in the budget range of roughly $5,000 a month and
 we need multiple channels per DID.
 
 I'm not sure if something like this is feasible in the world of VoIP
 -- and I only need to be able to make domestic/USA calls.
 
 Thanks for any potential leads.
 
 Happy holidays!
 
 - sf
 
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Re: [asterisk-users] Call Center Setup on asterisk

2007-12-12 Thread Senad Jordanovic
Godson Gera wrote:
 Contact me off list ;-)


 
 On Dec 12, 2007 5:39 PM, satish patel [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:
 
 Dear all
 
  I need call center setup on asterisk so i need do
 doucment and book  .is it  available on net  

Satish,

What sort of requirements do you have? Inbound/Outbound? etc...

Senad
www.bicomsystems.com





 
  
 
 
 PGP Signature--
 
 Satish Patel
 mobile:- +91-9818875535
 
 http://www.linuxbug.org
 
 
 Looking for last minute shopping deals? Find them fast with Yahoo!
 Search.
 
 http://us.rd.yahoo.com/evt=51734/*http://tools.search.yahoo.com/newsearch/category.php?category=shopping
 
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 http://godson.auroinfo.com
 
 
 
 
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Re: [asterisk-users] Mystery phone!

2007-10-30 Thread Senad Jordanovic
Brian Hutchinson wrote:
 The web site is Russian (Serbian I think). Company is Hybird Systems 
 (Hibridni System AD).  Best I can tell which probably does not help much 
 except to say it is a legit company that has been around a long time 
 making computer stuff since the 60's.

Here is original manufacturer:

http://www.tecomproduct.com/IP2008.htm


Enjoy!!!


Senad Jordanovic (Central European Time)
Bicom Systems Ltd
+1 619-760- ex 7001
+44 20 7043 3480 ex 7001
[EMAIL PROTECTED]
www.bicomsystems.com



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Re: [asterisk-users] Asterisk Virtual Appliances

2007-10-29 Thread Senad Jordanovic
Zaheer Master wrote:
 Hi All,
 Does anyone know of a good virtual appliance for Asterisk under VMware? 
 I am very interested in the JEOS concept for reducing the attack surface
 of a machine, so I think an appliance might be a good way to do this. BTW,
 I'll be using this with direct SIP Trunking and Snom 370/360 IP phones, so
 no hardware card is necessary. Thanks in advance!
 
 Regards,
 Zaheer K. Master 
 President, Adamant Security Inc.


http://www.vmware.com/appliances/directory/576

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Re: [asterisk-users] CALEA enforcement guidelines according to Comcast

2007-10-16 Thread Senad Jordanovic
Kristian Kielhofner wrote:
 Sounds like Comcast's manual for CALEA compliance was leaked.  Pretty
 interesting read if you are curious:
 
 http://www.fas.org/blog/secrecy/
 
 Direct link (PDF):
 
 http://www.fas.org/blog/secrecy/docs/handbook.pdf
 

nice one Kris :)

Senad


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Re: [asterisk-users] Click to Talk Web Applications with Asterisk

2007-10-09 Thread Senad Jordanovic
zoachien wrote:
 Google for mexuar.
 
 Zoa

Or look at one that works with MS Windows, Linux or Apple


http://www.bicomsystems.com/products/C/P/319/382/


Senad




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Re: [asterisk-users] Multitenant or Multiple virtual machines

2007-09-06 Thread Senad Jordanovic
Any opinions/comments/recommendations? Before anyone recommends just
 buying the virtual PBX service from someone else, we _really_ want to
 do this in-house :)  

I am all for using VPS (virtual private servers) instead of the classic
multitenant.

Here are some reasons:

- a VPS provides a Linux environment to each client. This is a big plus for
some clients knowing they are not boxed

- Any custom development, new features can be easily applied to individual
clients VPSes without destroying/affecting other clients. Remember, these
clients must have their phone lines up in order to trade :)

- Firmware updates, bug fixes failures etc, will not affect other tenants.

- I can move clients VPS to another server, another data centre across the
world if necessary with a couple commands.

- One can allocate specific resources to each tenant. This is very important
for call centres for example.


All of the above, and a lot more commercial reasons have made me think of
developing administration high availability solution for VPSes which we and
our customers use extensively.


Thanks

Senad
www.bicomsystems.com




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Re: [asterisk-users] Multitenant or Multiple virtual machines

2007-09-06 Thread Senad Jordanovic
Tzafrir Cohen wrote:
 On Thu, Sep 06, 2007 at 04:38:40PM +0100, Senad Jordanovic wrote:
 Any opinions/comments/recommendations? Before anyone recommends just
 buying the virtual PBX service from someone else, we _really_ want
 to do this in-house :)
 
 I am all for using VPS (virtual private servers) instead of the
 classic multitenant. 
 
 Here are some reasons:
 
 - a VPS provides a Linux environment to each client. This is a big
 plus for some clients knowing they are not boxed
 
 - Any custom development, new features can be easily applied to
 individual clients VPSes without destroying/affecting other clients.
 Remember, these clients must have their phone lines up in order to
 trade :)
 
 - Firmware updates, bug fixes failures etc, will not affect other
 tenants. 
 
 But have to be tested and applied separately to each one = more work.

Since this is custom development for client... Client is happy to pay for
it... Next..

 
 
 - I can move clients VPS to another server, another data centre
 across the world if necessary with a couple commands.
 
 
 - One can allocate specific resources to each tenant. This is very
 important for call centres for example.
 
 Allocating resources means that the global pool, which is normally
 not used, can't easily be shared. This can be a pain. Deviding the
 memory of a 2GB server between 8 tenants gives you 8 258MB servers.  

True, but done corectly it is huge benefit/saving. Just the fact that
virtual machines/VPS technologies is now supported in kernels of many
operating systems tells A LOT...



Senad


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Re: [asterisk-users] Multitenant or Multiple virtual machines

2007-09-06 Thread Senad Jordanovic
Edgar Guadamuz wrote:
 A question. are the clients going to be able to manage the PBX?

Yes...

 or are you going to give them the PBX service without access to each
 server?  
 

Up to you...

Senad


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Re: [asterisk-users] GUI for Asterisk realtime

2007-08-16 Thread Senad Jordanovic
Mike Clark wrote:
 Are there any nice GUIs out there for Asterisk Realtime? Google
 doesn't yield much. I spent a day trying to get VoiceOne to work
 without much success.  
 
 Thanks,
 
 Mike Clark


Are you looking for open source or commercial?


Senad


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Re: [asterisk-users] GUI for Asterisk realtime

2007-08-16 Thread Senad Jordanovic
 
 
 Thanks. I had googled as well and found basically the same links. We
 are building a DUNDi/Realtime cluster and need gui  management. 
 
 


Mike..

http://www.bicomsystems.com/products/


Senad


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[asterisk-users] Outcall 1.40 released

2007-08-04 Thread Senad Jordanovic
Hi

OutCALL 1.40 is released. It is available in two flavours: 
- Without extension authentication
- With extension authentication 
 
Changelog: 
OutCALL 1.40 (2007-06-29): 
- Multi-language support (French-Canada is included in the setup, while the
English PO file is distributed with OutCALL setup which can be translated
and added into OutCALL in run-time) Please use http://www.poedit.net/ for
translation
- Support for Skinny protocol
- It is possible to define prefix for outgoing calls (Settings-General)
- It is possible to define one or more prefixes which will be deleted from
the incoming CallerID (Settings-General)
- In Settings dialog, after you Apply changes, OutCALL automatically
reconnects using new Server details (if those are changed)
- It is possible to Import Contacts from CSV file which is generated using
Outlook Export Wizard ( File-Export-Comma Separated Values (Windows) ) 
 
BUG fixes: 
- Critical BUG when Loading Outlook Contacts (some contacts would not be
loaded if Contact's info contains some escaping characters)
- Settings and other dialogs cannot be opened twice
- Settings and other dialogs can now be accessed from the taskbar
- Added all DLL dependencies into the setup 


Available at:
http://outcall.sourceforge.net/


Regards,


Senad Jordanovic
www.bicomsystems.com
[EMAIL PROTECTED]
+1 (212) 400 7921
+44 (20) 7043 3488

Regards,


Senad Jordanovic
www.bicomsystems.com
[EMAIL PROTECTED]
+1 (212) 400 7921
+44 (20) 7043 3488



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Re: [asterisk-users] Blip every 30 seconds?

2007-08-02 Thread Senad Jordanovic
Joe acquisto wrote:
 Telephone conversations that are being recorded, are supposed to
 beep periodically, to alert/remind the recorded person that the
 conversation is being recorded.  
 
 Perhaps that is what you are hearing?
 
 joe a.
 
 On 8/2/2007 at 8:47 AM, Matt [EMAIL PROTECTED] wrote:
 Strange issue when I record a file from a phone to the asterisk
 system I get a blip in the recording every 30 seconds.  It's a very
 small blip, but it is there.It seems like it's only if I'm
 recording, not when I'm playing back that the issue happens.
 
 My SATA drives, ETH0, and my Sangoma card are all on seperate IRQs.
 
 Any thoughts on what might be causing this and how to stop it?

What version of asterisk are you using?


Senad


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Re: [asterisk-users] Hi ability solution

2007-06-25 Thread Senad Jordanovic
Any High availiability solution for asterisk?
VoipCrazy

 
http://www.bicomsystems.com/files/projects/serverware/SERVERware.pdf


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Re: [asterisk-users] Hi ability solution

2007-06-25 Thread Senad Jordanovic
Steve Totaro wrote:
 Senad Jordanovic wrote:
 Any High availiability solution for asterisk?
 VoipCrazy
 
 
 
 http://www.bicomsystems.com/files/projects/serverware/SERVERware.pdf
 
 Is this free?
 
 Benefits over opensource packages?
 
 Thanks,
 Steve Totaro


Steve...  (and anyone else)I made a mistake replying to asterisk-users
list thinking it is asterisk-biz list.
Anything else please contact me of this list.

Thanks

Senad



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Re: [asterisk-users] Asterisk GUI

2007-06-21 Thread Senad Jordanovic



 
 For example, a user could post a message to the list asking I'm new
 to Linux and Asterisk. Should edit my dialplan by hand, use FreePBX,
 or buy a commercial solution? Imagine the response as you tried to
 convince them to buy PBXWare, FreePBX users try to convince them that
 they should start out using FreePBX, and others go on about how hand
 coding a dialplan is the one-true-wayR to learn Asterisk. Generally,
 the original poster is just looking to get everyone stirred up over
 nothing.   
 
 In other words, Paul's original post of GUI bad! CLI good! was just
 the sort of post that is going to get folks fired up re-re-restarting
 the age-old discussion of which is better: CLI or GUI. Basically, it
 could be like posting any of the following:   
 
 - Which is better: emacs or vi?
 - Which linux distribution is the best?
 - Which is better: Macs or Windows?
 
 All of these questions share the following:
 
 1.) They have no right answer (macs are better for some, Windows for
 others, and linux for others still, not to mention OS/2, BSD, etc) 
 2.) People on the various sides of the debate have extremely strong
 feelings on the matter 
 3.) Nobody is likely to be convinced that the other side is right and
 that they are wrong. 
 4.) They have all been discussed thousands of times before, and
 nothing new is likely to be said on the matter. 
 5.) The only purpose served by the discussion, due to the reasons
 above, is to clutter up the mailing list. 
 6.) Any discussion thread regarding these sorts of topics is best
 avoided. 
 
 For a more thorough description of an internet troll, see the
 following wikipedia article:http://en.wikipedia.org/wiki/Troll_%
 28internet%29 
 
 In other words, if you see a post that is just going to result in a
 re-rehashing of the last rehash of a specific subject, just hit the
 delete key instead of clogging up the mailing list with yet another
 thread on whether a GUI or a CLI is better. (for example).   
 
 In Paul's defense, it looked to me like his original post was simply
 a joke that was misunderstood. (I thought it was funny, anyway) 
 
 I suppose I should take my own advice on this one, but sometimes I
 guess we all just can't resist. grin 
 
 Tom

Tom  Thanks for your prompt and excellent response...

Regards,

Senad



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Re: [asterisk-users] Asterisk GUI

2007-06-21 Thread Senad Jordanovic
Troy Ayers wrote:
 I would have been convinced if you had not top-posted!  heh
 
 
 Rob Schall wrote:
 Tom,
 
 I disagree with your argument for a number of reasons. Each of these
 reasons should be more than enough to convince you I'm correct and
 you should do it my way and only my way.
 
 And for the record, VI and CLI.
 
 Rob
 


Ability to listen is a gift. 

People who have it apply data received into prosperity and greater good
personally and collectively.



Senad




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Re: [asterisk-users] Asterisk GUI

2007-06-19 Thread Senad Jordanovic
Tom Rymes wrote:
 On Jun 16, 2007, at 4:37 PM, Tzafrir Cohen wrote:
 
 On Sat, Jun 16, 2007 at 08:55:24PM +0100, Senad Jordanovic wrote:
 Brett Crapser wrote:
 On Saturday 16 June 2007 02:24 am, Senad Jordanovic wrote:
 Paul Hales wrote:
 GUI bad! CLI good!
 
 PaulH
 
 Really...?
 
 So explain why every major PBX manufacturer has GUI of some sort?
 Surely they would have had CLI only if GUI is bad!!!
 
 
 Senad
 
 Senad - it is really to cover the inability of 'average' people to
 understand CLI.
 
 CLI is useful for small/simple dial tone installations. Anything
 above that even very competent administrator will make
 syntax/logical errors.
 
 Hence automation is required. Automation does not imply GUI.
 Bad GUIs get in the way of automation.
 
 How many times does it have to be said? Don't feed the trolls!
 
 Tom
 

Tom...Who in your opinion is a troll?


Senad


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Re: [asterisk-users] Asterisk GUI

2007-06-17 Thread Senad Jordanovic
Tzafrir Cohen wrote:
 On Sat, Jun 16, 2007 at 08:55:24PM +0100, Senad Jordanovic wrote:
 Brett Crapser wrote:
 On Saturday 16 June 2007 02:24 am, Senad Jordanovic wrote:
 Paul Hales wrote:
 GUI bad! CLI good!
 
 PaulH
 
 Really...?
 
 So explain why every major PBX manufacturer has GUI of some sort?
 Surely they would have had CLI only if GUI is bad!!!
 
 
 Senad
 
 Senad - it is really to cover the inability of 'average' people to
 understand CLI.
 
 CLI is useful for small/simple dial tone installations. Anything
 above that even very competent administrator will make
 syntax/logical errors. 
 
 Hence automation is required. Automation does not imply GUI.
 Bad GUIs get in the way of automation.

Automation is another subject/scope. However, GUI is collection of knowledge
and experience. If applied correctly it can only improve the company
offerings.

I have personally spent years learning CLI in order to apply it to initial
design of our GUI- PBXware.
Thousands installation after, I have no full knowledge of CLI any more and I
do not need to. It is embedded into PBXware and our team has collective
knowledge of the whole solution. That is something CLI can NOT offer since
detailed knowledge/training is required individually from the vary basics.
That translates into:

GUI - team/company knowledge, less training, faster time to market
CLI - knowledge of individual / unnecessary dependency/training /longer time
to market



Senad


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Re: [asterisk-users] Asterisk GUI

2007-06-16 Thread Senad Jordanovic
Paul Hales wrote:
 GUI bad! CLI good!
 
 PaulH

Really...?

So explain why every major PBX manufacturer has GUI of some sort?
Surely they would have had CLI only if GUI is bad!!!


Senad

www.bicomsystems.com





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Re: [asterisk-users] Asterisk GUI

2007-06-16 Thread Senad Jordanovic
Brett Crapser wrote:
 On Saturday 16 June 2007 02:24 am, Senad Jordanovic wrote:
 Paul Hales wrote:
 GUI bad! CLI good!
 
 PaulH
 
 Really...?
 
 So explain why every major PBX manufacturer has GUI of some sort?
 Surely they would have had CLI only if GUI is bad!!!
 
 
 Senad
 
 Senad - it is really to cover the inability of 'average' people to
 understand CLI.

CLI is useful for small/simple dial tone installations. Anything above
that even very competent administrator will make syntax/logical errors. GUIs
do not make such mistakes and in addition do allow TRAINED average person
to make changes by them selves.


 Any 4 year old can run a GUI and that is why the
 skill level of people programming phone systems has gone down hill so
 much. 

I have never heard of 4 year old been allowed to play with any companies
phone systems !!! Remember no dial tone, no customers. As for skill level,
I agree a lot training and patience needs to be invested into end
users/resellers using GUI administration let alone CLI.


Senad


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RE: [asterisk-users] Call Center Application

2007-05-24 Thread Senad Jordanovic
bilal ghayyad wrote:
 Hi list;
 
 I am looking for an application that can be used with call center, in
 this application we can integrate the telephony part of the call
 center (like CTI Client ad so on), any one can advise for a good
 application to be used with Asterisk Call Center?   
 
 - Note: The application to be customized easy, to be able to use it
 with Banking, Telecom, Oil, ..  etc. 
 
 Regards
 Bilal

Try PBXware call centre edition. Full call centre stats, real time
monitoring, unlimited agents etc.


http://www.bicomsystems.com/products/C/P/319/154_2573/


Regards,


Senad
www.bicomsystems.com




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RE: [asterisk-users] Asterisk Business Edition Question

2007-04-26 Thread Senad Jordanovic
 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: 26 April 2007 08:15
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk Business Edition Question


Hi all,

Thanks for the posts. We i think i should have elaborated on myself a bit
more.

Even though im nore a pure Linux guy i do have knowledge on linux. I had
been Using TRIXBOX right from ver 2.4. I do know what exactly asterisk is
and i am currently hosting 2 asterisk servers at remote locations and
managing them on SSH. 

Why i was asking the question was because, i had a query from a customer who
wants to have a PBX. As they are a corporate and they want their own staff
to manage the asterisk remotely, i wanted to give him a hosted solution with
GUI so that they can manage on their own with some initial training on
managing it. they i bumped into Asterisk Business Edition and i thought of
going ahead on it. 

All my questions were based on Asterisk Business Edition and not on my
choices of other parallel solutions. So if the answers to that point that
would be appreciates. Ofcourse i had a look at the comparison chart and if i
got it right, there is no GUI inbuilt. 

Which means that i can give the customer a standard product.


   2. Is there a GUI to manage asterisk?

   3. Can it be compared with Asterisk NOW?

   4. Is the CD a complete installation package?

   5. If im looking for hiring a server on a remote location how will i
be able to install it? 

So if anyone can talk about the above questions on Business Editions
Features that would be great. 

Thanks



On 25/04/07, shadowym [EMAIL PROTECTED] wrote: 

If you have an interest in learning a bit of Linux I would suggest looking 
at Trixbox.  I would not have said that 1 year ago but it has come a long
ways since then.  Eventually as you learn more you can install your own
Linux/Asterisk/FreePBX from scratch just for the sake of being able to learn

more and have more control and less unnecessary bloat.  Trixbox seems to be
working fine for most people in production install these days though.

There is the option to install AsteriskNow as part of the new TrixBox 2.2
release which is in final beta set to be production released very soon.
Asterisk 1.4 and AsteriskNow are still immature so I would not consider
either of them for a production install yet.  AsteriskNOW is not nearly as 
full featured as FreePBX yet. They included it as an optional install in the
new Trixbox for testing.

-Original Message-
From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED]
Sent: Wednesday, April 25, 2007 2:45 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Asterisk Business Edition Question 

Hi,

Can anyone in the list help me with these queries on Asterisk Business
Edition.


1. Why would anyone choose the Business Editon when the whole thing
is avalable as GPL?

2. Is there a GUI to manage asterisk? 

3. Can it be compared with Asterisk NOW?

4. Is the CD a complete installation package?

5. If im looking for hiring a server on a remote location how will i
be able to install it? 


If someone can guide me on it, that would be great. Also i would like the
users to share a bit on their experiences with it.

Thanks

Danny.

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-- 
Sunil Charly
Business Development Executive
OrbitTel - KolTelecom 
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RE: [asterisk-users] Softphone that supports central provisioning?

2007-04-25 Thread Senad Jordanovic
Andrew Furey wrote:
 On 24/04/07, Senad Jordanovic [EMAIL PROTECTED] wrote:
 Tzafrir Cohen wrote:
 Dear Senad,
 
 The setup program for your soft phone can be downloaded from here:
 a href=http://malwareserver.com/malware.exe;http://LINK/a
 
 During the setup you will be asked for configuration file. Please
 use attached file.
 
 Tzafrir is referring to possible link that user can receive from
 someone... 
 
 Since I was referring to SYSTEM email message generated from within
 PBXware, above is not possible without some serious hacking of the
 network, the box, the chroot etc... If one is at that level it then
 becomes a criminal issue. 
 
 Not denying the criminal aspect, but who says the email has to really
 come from that box? If there's one thing SMTP is good at, it's
 allowing forged emails... it wouldn't take a decent phisher 10
 minutes to craft an email that has all the same content including
 From addresses.
 
 Sure, the full headers would give up the game - but how many of your
 users would (a) check them, and (b) understand what they're seeing? 
 I'd be surprised if it's more than 5% - and in many cases it only
 takes one person to fall for it... 
 
 Andrew

Hi

Yeah, all valid points. Thanks for bringing this up.
In order to eliminate above the setup program is actually in user self care
on the local box. That is where the link refers to. The user self care is
password protected.

In addition, all of the above is on LAN. For someone to know there is
installation going on at some LAN is very private matter so anyone wanting
send these emails will have to be psychic.


Regards,

Senad




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RE: [asterisk-users] Softphone that supports central provisioning?

2007-04-23 Thread Senad Jordanovic
Tzafrir Cohen wrote:
 On Sat, Apr 21, 2007 at 08:59:27AM +0100, Senad Jordanovic wrote:
 
 What about creating a configuration file on server for each soft
 phone extension automatically and then importing that file into the
 soft phone? 
 
 In another words, user receives a link to the setup program and the
 configuration file in an email. That is how we are configuring our
 soft phones :-)
 
 This requires much education. Not to mention educating the users to
 run a certain program that that they have recieved by email, but not
 any other.  
 
 Oh, and you may want to occasionally change configuation without
 going through the whole complex setup process. 
 
 Please separate program from data.

Right...so u mean this is difficult:

--
Dear $USER,

The setup program for your soft phone can be downloaded from here:
http://LINK

During the setup you will be asked for configuration file. Please use
attached file.

--


Senad


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RE: [asterisk-users] Softphone that supports central provisioning?

2007-04-23 Thread Senad Jordanovic
Stephen Bosch wrote:
 Hi, Tzafrir:
 
 Tzafrir Cohen wrote:
 Dear Senad,
 
 The setup program for your soft phone can be downloaded from here:
 a href=http://malwareserver.com/malware.exe;http://LINK/a
 
 During the setup you will be asked for configuration file. Please use
 attached file.
 
 I tried this link, but it's broken. What gives?
 
 -Stephen-
 

Stephen,

Tzafrir is referring to possible link that user can receive from
someone...

Since I was referring to SYSTEM email message generated from within PBXware,
above is not possible without some serious hacking of the network, the box,
the chroot etc... If one is at that level it then becomes a criminal issue.



Senad


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Re: [asterisk-users] Softphone that supports central provisioning?

2007-04-23 Thread Senad Jordanovic
Stephen Bosch wrote:
 Hi, Tzafrir:
 
 Tzafrir Cohen wrote:
 Dear Senad,
 
 The setup program for your soft phone can be downloaded from here:
 a href=http://malwareserver.com/malware.exe;http://LINK/a
 
 During the setup you will be asked for configuration file. Please use
 attached file.
 
 I tried this link, but it's broken. What gives?
 
 -Stephen-
 

Stephen,

Tzafrir is referring to possible link that user can receive from
someone...

Since I was referring to SYSTEM email message generated from within PBXware,
above is not possible without some serious hacking of the network, the box,
the chroot etc... If one is at that level it then becomes a criminal issue.



Senad

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir
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RE: [asterisk-users] Softphone that supports central provisioning?

2007-04-21 Thread Senad Jordanovic
Philipp Kempgen wrote:
 Tzafrir Cohen wrote:
 
 On Fri, Apr 20, 2007 at 11:48:20AM -0400, James FitzGibbon wrote:
 Has anyone found a softphone that supports pulling it's
 configuration from a central server via TFTP/FTP/HTTP, much like
 hard desk phones use? 
 
 Why would you want to do that?
 
 Because you could provision softphones the way you provision hard
 phones. Dynamic configuration through HTTP or even SIP messages. 
 That would really be great.
 
 I think it's a valid question and I've been searching for such
 softphones as myself. They should be usable (so most of them fail)
 and should work on a real OS (tm). And no Java please :)  
 
 
 Regards,
   Philipp

What about creating a configuration file on server for each soft phone
extension automatically and then importing that file into the soft phone?

In another words, user receives a link to the setup program and the
configuration file in an email. That is how we are configuring our soft
phones :-)



Senad
www.bicomsystems.com


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[asterisk-users] outCALL- the open source Asterisk integration applicaiton for Microsoft Outlook

2007-04-11 Thread Senad Jordanovic
Bicom Systems releases outCALL, an Asterisk open source Outlook integration

LONDON, UK (11th April 2007) - Bicom Systems announced today it has released
outCALL, an open source desktop application allowing integration Microsoft
Outlook. OutCALL allows users an easy way for placing and receiving phone
calls integrated with users Outlook contacts.

The open source PBX market needed integration with Microsoft Outlook which
works with Asterisk (www.asterisk.org) . After developing and offering
outCALL as a proprietary application, we decided to release outCALL as an
open source application licensed under BSD license in order to further
stimulate development and use of Asterisk said Senad Jordanovic, the
systems architect at Bicom Systems Ltd.

We released OutCALL as open source in  the  wish   that  the application
would to be of good  use to everyone and  to be enjoyed  it for free.  Some
things are  not just about money,  we are pleased to contribute to the
wider  community said Sergej Kasumovic, Chief Developer at Bicom System Ltd.



OutCALL is written in C++ . It is a stable and robust application. It took
many months of hard work to get it into current state. At the end, I would
just say that I will be very happy if OutCALL will make difference to
someone. said Denis Komaradic, OutCALL developer at Bicom Systems Ltd.

 

There is ever growing demand to see existing CRM style packages integrated
with Telephony Platforms. There are many CRM programs both proprietary and
open-source that could benefit from this code. We chose the BSD licence as
in our opinion it allows for the broadest possible promotion of the
software. We look forward to seeing this open up many more possible
integrations with other existing software both by in-house and other
commercial vendors, said Stephen Wingfield at Bicom Systems Ltd.



For full details on Bicom Systems products please www.bicomsystems.com. To
download a copy of OutCall, please visit http://outcall.sf.net/
.Documentation is available at www.bicomsystems.com/docs/outcall/ . 


About Bicom Systems
Bicom Systems is a provider of PBX and soft switch turn key solutions with a
presence in the United States and the European Union and supported by a
network of resellers across the world. Its solutions allow easy deployment,
maintenance and control of a wide range of telephony solutions. The company
leads the industry in providing the most integrated, ready to deploy,
feature packed Telephony Solutions for creating PBXs and BROADBAND PHONE
COMPANIES. For more information about Bicom Systems, please visit
www.bicomsystems.com. 

Outlook is a registered TradeMark of Microsoft Corporation. In no manner
should this press release be understood to represent any relationship
between Bicom Systems and Microsoft or any endorsement of either company or
the products of either company.
 
 
 
For more information, please contact:
Stephen Wingfield
44-20-7043-3489
[EMAIL PROTECTED]

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RE: [asterisk-users] outCALL- the open source Asterisk integrationapplicaiton for Microsoft Outlook

2007-04-11 Thread Senad Jordanovic
To download a copy of OutCall, please visit
 http://outcall.sf.net/ .Documentation is available at
 www.bicomsystems.com/docs/outcall/ .   

I forgot to include in my original post:

Please use http://sf.net for any further communications in regards to
outCALL


Thanks

Senad
 

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RE: [asterisk-users] Re: Two or More Bri Cards

2007-03-26 Thread Senad Jordanovic
Edoardo Serra wrote:
 I Always had very bad experiences with 2 HFC cards in the same box
 
 I strongly suggest you to use a dual port card
 
 Regards
 
 Edoardo

Interesting... I mean one would think that is the case all the time.
In another words, that is logical, and I though the same but recently we
have installed:

4 x one port and 1 X 4 port cards into a same box running PBXware.  
That is 5 cards in total... No complaints for 3 months running 2-3 thousands
calls daily.

Regards,

Senad

www.bicomsystems.com




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RE: [asterisk-users] Re: Two or More Bri Cards

2007-03-26 Thread Senad Jordanovic


Hi Senad,

Could you elaborate ?
Which type BRI cards did you mix ? 
Which driver and channel ? 
--
Hi
 
HFC based chip based one port cards and Jugnhaans quadBRI using bristuff
drivers.
We have spent log time making sure the bristuff drivers are handled
correctly for our customers needs.
Apart from that, all standard configurations as per drivers docs. 
 
Above of course using PBXware which uses internal logic handling bristuff
drivers.
 
 
Senad

Www.bicomsystems.com
 




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RE: [asterisk-users] Need comparison between PBXtra, Trixbox, Thirdlane, Druid, Aheeva etc.

2007-03-03 Thread Senad Jordanovic
Hi,

For a customer, I am looking for a good and reliable Asterisk based system.
Five servers will be installed at different locations and will be linked
together with each other. This system will work as a call center as well. It
has to be a stable and reliable. Customer also needs GUIs for system
administration and agents call activities. 

He also wants video conferencing

Please help me select a good system.



Try here:
http://www.bicomsystems.com/products/





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RE: [asterisk-users] Asterisk and outlook

2006-12-18 Thread Senad Jordanovic

 Hi list.
 
 Has anyone used any commercial or open source application to
 integrate Asterisk into MS Outlook 2003 which can be used to place
 calls directly to contacts from Outlook?  
 
 And if so how well does it work?


Here you go... Enjoy:)

http://www.bicomsystems.com/products/C/P/319/288/


Senad

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RE: [asterisk-users] Management GUI

2006-12-08 Thread Senad Jordanovic
Hi Scott... 


http://www.bicomsystems.com/products/


Senad

 



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Pinhorne
Sent: 08 December 2006 11:00
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Management GUI



Hi All

 

Can anyone suggest a comprehensive GUI manager for Asterisk. It doesn't
matter if it is open source or commercial.

 

We currently have 100's of users currently managed via the real time
database. Groups of users belong to their own contexts. 

 

We would like a system that is able to integrate with our current real time
setup and then allow us the ability to customise every feature of a user
account from an interface as well as allowing other users to login an only
manage people within their context. The GUI needs to have a distinction
between configuring phones to act as terminals and then configuring agents
who can roam around these phones.

 

I look forward to hearing from anyone that can suggest a good GUI or maybe
from someone who has a GUI they can customise for us.

 

Many Thanks in Advance

SP

 


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RE: [asterisk-users] A question on ISDN cards... (in the UK)

2006-11-15 Thread Senad Jordanovic

 Would anyone like to recommend a good and reasonable quality ISDN
 card for use in the UK, as after a lot of good results with TDM400P
 cards with several systems installed now, I need to look at a few
 ISDN BRI (old business highway about to move to ISDN2) and possibly a
 single-line PRI (ISDN-30) system.   
 
 Many thanks,
 

For low cost 1 port:
http://www.bicomsystems.com/products/C/P/319/286_2875/

For 4 ports, try:
http://www.bicomsystems.com/products/C/P/319/282/

We also have just done some tests with new Digium BRI card which is
promising since it has echo cancellation on board.

Some other people use CAPI cards so you may want to look at that too...



Senad





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RE: [asterisk-users] Desktop integration

2006-11-14 Thread Senad Jordanovic
Tim Panton wrote:
 On 13 Nov 2006, at 13:15, Ondrej Valousek wrote:
 
 Hi Dean,
 
 I will check that site - thanks for the hint.
 The biggest problem I see with authentication and I do not think
 mexuar could help me here (and I am definitely going to pay $2000 for
 it :-) But it is another story...

Hi

I have not had time to read this post from beginning.
However maybe a FREE  or partner copy of outCALL may suit your needs.


More details at: www.bicomsystems.com


Senad


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RE: [asterisk-users] OutCall Release

2006-11-14 Thread Senad Jordanovic
Tzafrir Cohen wrote:
 On Tue, Nov 14, 2006 at 03:41:08PM +0100, Stephen Wingfield wrote:
 LONDON, UK (14th November 2006) - Bicom Systems announced today it
 has released its first freeware software to the Asterisk
 Community, OutCall. 

Tzarif,

Thanks for your contribution in clarification of outCALL .

 
 To avoid any confusion: free here means a limited license for one
 copy per user. 

As matter of fact we do not limit how many copies one can use. 
Knock your self out If you wish :)

 
 And for those who are wondering what this OutCall is (as this press
 release tell you nothing), it seems to be some sort of MS-Outlook
 integration designed for either Bicom's prorietary PBXWare, or for a
 standard Asterisk installation.   

Correct it works with either PBXware or vanilla asterisk. We had a great
success with outCALL deployments.
It is not our main line of product, we are not setup to collect 30-50$ per
copy so what a heck, let asterisk community
Enjoy it.


Have a fun :)

Senad


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RE: [asterisk-users] Reception Console

2006-10-16 Thread Senad Jordanovic
Viktor Tatianin wrote:
 Hello Paul
 
 Yes, I very interesting


Hi

We have MS Windows based operator consol/ panel available :)

http://www.bicomsystems.com/products/C/P/319/154_2571/#


Senad

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RE: [asterisk-users] Multiple asterisk same GUI

2006-09-28 Thread Senad Jordanovic
Michiel van Baak wrote:
 On 15:52, Thu 28 Sep 06, Sharon Lim wrote:
 Hi there,
 
 Im wondering, is it possible to have single GUI on same DB but write
 to different asterisk server? Means assuming you have 3 asterisk
 server with same configurations. Therefore with the same DB but it
 write to different asterisk server conf files. where is the
 connection that we should focus? 
 
 What GUI ?

PBXware can do above. In fact it was designed to do that from the day one.

http://www.bicomsystems.com/products/

PLEASE NOTE:
We are having some ISP routing issues, some parts of the world are not able
to access the site hence please try later.


Regards,

Senad

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RE: [asterisk-users] High Availability with PRI failover

2006-08-11 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Hi
 
 After a month or so using Asterisk we've had or first downtime period
 due to a faulty RAM chip on the server, so we're starting to think
 about the possible high-availability solutions.

Hi

If you can afford it, below will give you total fault tolerant solution.

http://www.bicomsystems.com/products/C/P/319/255_2797/


Senad
www.bicomsystems.com




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RE: [asterisk-users] RE VoipNow 1.2.0 Beta

2006-08-08 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Yes it is an addon of Plesk, thats stating the obvious.  But while
 your complaining about people writing stuff to use what are you
 doing.  If your not a developer don't critisize the developers.  I
 see nothing more than you displaying that you are the Vice President
 of a 2 man consulting firm. Which means you have to sell other
 peoples developed products.

 Not to mention you are being critical of plesk, yet you use to host
 you websites for your business.  Dude, we all have opinions, like
 crapholes they all stink, your's just stood out.

I will stand up here and join Greg... (and we are not 2 man business, nor is
Greg's to my knowledge)

One can not build the GUI administration for asterisk from a base that was
designed for another purpose without
reaching the limits. And guess what then...? a complete re-write will
required. :)

In addition... supporting your customers is not trivial with asterisk. You
HAVE to know your telephony/VoIP stuff very very well specially
since you are giving them the interface to which they have no knowledge of
internals...

Regards,

Senad
www.bicomsystems.com





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RE: [asterisk-users] DNS lookups failing for SIP register

2006-07-31 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Joshua Colp wrote:
 Putting an entry in /etc/hosts, or using an IP address in the
 register line, works.

 That's really really weird, it should use the system to lookup the
 hostname... did restarting Asterisk not help?

 Joshua,

 That was exactly my reaction! Restarting Asterisk did not help. I had
 a look at the Asterisk source code, and it just uses gethostbyname()
 so I can't imagine why it would be any different from host or ping.

Asterisk is not able to resolve on the open socket hence why one needs to to
the reload!
We found this months ago when we were implementing the dynamic IP support
for PBXware.

So... reload should do the job:) as why it did not do it on the restart is
another question.

Senad

www.bicomsystems.com




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RE: [asterisk-users] VoipNow 1.2.0 Beta

2006-07-31 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Tom Vile wrote:
 Did you look on the site?

 http://www.4psa.com/products/voipnow/demo.php


 Does above means that the license for voipnow need to be paid to
 packet 8 as well?

 http://biz.yahoo.com/prnews/060613/sftu062.html



 Senad

Hate replying on my post but what a heck!!!

My understanding is that ANY hosted IP PBX coded in any object oriented
programming language is falling under the above mentioned patent.

Anyone has any thoughts on this?

Senad


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RE: [asterisk-users] VoipNow 1.2.0 Beta

2006-07-31 Thread Senad Jordanovic

 Another reason not to do business in the USA!

 Any good suggestions on where to buy rack space in a country that is
 not honoring stupid US patent law and has great and secure Internet
 connections?

 Tom


 Ehrm... Russia, China...

 You could also try several European countries, such as the
 Netherlands, Luxembourg, Switzerland...

Well if it was that easy :)
IE... just because you host in another country does not mean that you are
not
obliged with laws and regulations where your business trades from or to...

Senad



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RE: [asterisk-users] VoipNow 1.2.0 Beta

2006-07-30 Thread Senad Jordanovic
Tom Vile wrote:
 Did you look on the site?

 http://www.4psa.com/products/voipnow/demo.php


Does above means that the license for voipnow need to be paid to packet 8 as
well?

http://biz.yahoo.com/prnews/060613/sftu062.html



Senad





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RE: [asterisk-users] Server redundancy

2006-07-11 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 On Tue, 2006-07-11 at 14:34 -0400, Mike Lynchfield wrote:
 #3b.. we need multiple listening addies.. since asterisk can only
 listen to one ip its sucks for now

That was case for asterisk 1.x


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RE: [asterisk-users] Fonality vs TrixBox UI

2006-07-07 Thread Senad Jordanovic

 This is all based on information from several (8) months
 ago.  Things could have changed.

That is exactly my understanding of Fonality product as it stands.

PBXware on the other hand offers:

DELIVERY METHOD in CD, tarball, appliance or hosted (VPS) formats.
An appliance for wide range of installation types, performance or
reliability requirements


INSTALLATION of
PBXware system in minutes
PBXware tarball onto existing Linux server
PBXware CD onto any Intel/Amd/Via based server or commodity PC
PBXware hosted into a virtual server(s)

SETUP
of Fully functional PBX system in minutes
of User Extensions using special auto configuration
of Trunks to PSTN/VoIP networks automatically

CREATION of
Unlimited number of voicemail boxes
Unlimited number of ACD Queues
Unlimited number of queue agents
Unlimited number of DIDs
Unlimited conference bridges
Unlimited IVR (Interactive voice response)
Unlimited call reports
Unlimited number of queue statistics


USE of
The system with web browser
Phones from Cisco, Linksys, Snom, Grandstream and Aastra
PSTN network using E1/T1, Analog or ISDN BRI cards
VoIP using SIP or IAX protocols.
Unlimited number of operator using included OPCOM (Operator Console Module)

NETWORKING of
PBXware into a single global/national voice network
PBXware into a network with no limit of number of extensions.


OFFER
Each user their own self care with access to personal data
Integration with Microsoft Outlook for each user
Remote access for travelling or home working users

SETTING of
Dialling permissions to system, network, national, long distance and
international calls
Employees privileges to the system administration
System auto update mode
System auto backup


RECORDING of
All incoming/outgoing calls for one or more extensions
Current call instantly just by pressing a button


MONITOR of
Calls in real time for one or more extensions
Status of extensions, trunks, queues, conferences and live calls
Real Time queue and agent data
System operation status


Full info at: www.bicomsystems.com


Senad


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RE: [asterisk-users] Fonality vs TrixBox UI

2006-07-07 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 On Fri, Jul 07, 2006 at 09:35:18PM +0100, Senad Jordanovic wrote:

 This is all based on information from several (8) months
 ago.  Things could have changed.

 That is exactly my understanding of Fonality product as it stands.

 PBXware on the other hand offers:

 [ snip sales pitch. Wrong list. ]

 And it is still a properietary app, that locks you to its vendor.

No it does not and since you brought up the subjectWe NEVER so far have
refused a customers request... EVER...

Customer can choose to wait for regular queue development cycle or escalate
it by purchasing the appropriate development.
Either way will WILL implement it.


Senad



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RE: [Asterisk-Users] TE420P/TE415P?

2006-06-25 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 - C F [EMAIL PROTECTED] wrote:
 I like the TC400P card, how many T1s will that take? or is it just a
 Daughter card on the TE4xx ? How many channels can it transcode?
 
 Neither. It's a separate device, entirely unrelated to any TDM cards
 (which means it can be used for any type of channel, not just TDM). 
 
 The final specs for the number of channels are not yet determined,
 but we expect to do at least 100 channels of G.729 and/or G.723.1 per
 board.  

Kevin,

What about the dimensions... i.e. half or full lenght?


Senad

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RE: [Asterisk-Users] Anyone see this?

2006-06-16 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Dunno if anyone else has seen this yet:

http://www.scmagazine.com/us/news/article/563800/vulnerabilities+put+asteris
k+telephone+systems+risk/

we do not run asterisk (or any other critical services including PBXware) as
root on the host as normal process.
we are using chroot with very limited set of tools and non-root operation.
so ... it is much more secure.


Senad

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RE: [Asterisk-Users] Anyone see this?

2006-06-16 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 On Fri, Jun 16, 2006 at 08:57:02AM +0100, Senad Jordanovic wrote:
 [EMAIL PROTECTED] wrote:
 Dunno if anyone else has seen this yet:


http://www.scmagazine.com/us/news/article/563800/vulnerabilities+put+asteris
 k+telephone+systems+risk/

 we do not run asterisk (or any other critical services including
 PBXware) as root on the host as normal process.
 we are using chroot with very limited set of tools and non-root
 operation. so ... it is much more secure.

 Well, that protects the rest of the system from a potential problem
 with Asterisk. But not the rest of the network. Not to mention that
 it does not protect the PBX itself.

 A good practice, nontheless.

of course, but other than that one cannot do much more without going into
IDS services.


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RE: [Asterisk-Users] Turning AAAH into a call-center

2006-05-16 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 I believe there are quite different levels for the Asterisk market, so
 most people who run call centers wont feel confident in downloading a
 couple of ISOs from the internet and setting things up themselves.
 l.

Absolutely correct. I could not agree more.


Senad


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RE: [Asterisk-Users] asterisk management interface

2006-05-10 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 2006/5/8, Senad Jordanovic [EMAIL PROTECTED]:
 Why would you need to create your own?
 
 Many reasons:
 
 1. not relying on already busy open source developers
 
 Free projects are getting better that closed ones because the
 programmers don't need to re-invent the weel. Yo don't need to relay
 on another developper. You can become one of them and introduce
 improvements like them instead of starting from the beginning.

Do not agree with you because the base of the software can be very very 
difficult (if not impossible) to change hence creating more problems.

 
 If they don't accept your improvements, you can start a fork. It
 always will be better than starting from nothing and dealing with
 problems that are already solved.

Yap...

 
 2. creating something that you can possibly offer as your own
 commercial offering
 
 You can make commercial offerings with open source/gpl software. If
 you don't beleave this, look at Digium and many others.

Absolutely...

 
 3. have it designed exactly they way you want it from ground up
 
 If you think you have a better idea than the other projects that do
 the same thing (amp in example), and you think they can't be modified
 for implementing your idea, I think it may be a good reasong from
 starting a new project.

I wish I had time for a hobby like that :)

 
 4. have a lot fun with it (and headaches :) )
 
 You also can have fun colaborating with other people.

Sure thing...

Senad




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RE: [Asterisk-Users] asterisk management interface

2006-05-08 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 http://www.freepbx.org

 Why would you need to create your own?

Many reasons:

1. not relying on already busy open source developers
2. creating something that you can possibly offer as your own commercial
offering
3. have it designed exactly they way you want it from ground up
4. have a lot fun with it (and headaches :) )
etc...

It is a long road though.
We started PBXware in 2003 and there are still many features we wish to
implement.


Senad



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RE: [Asterisk-Users] asterisk management interface

2006-05-08 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Those are reasons for WANTING to create your own, he specifically
 said I HAVE to make my own and I wanted to know why he HAS TO
 create his own when there are fantastics products already available.
 There is a huge difference in saying I would like to create my own
 and I have to create my own. I totally understand the 'want', I
 want something that is different and don't the way I want but I
 don't need to right now. -Kerry

upps.. u got me :)

I suppose my desire to WANT to create damn very good product has just shown
so much.
In past I have tried with open source web solutions and they are generally
fine until one
comes to the point where the fundamental design of the product just stops
one getting what they NEED.


Senad






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RE: [Asterisk-Users] *.conf utilities for Asterisk

2006-05-08 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Hi all,

 I was wondering if anyone has any recommendations for *.conf
 generators for Asterisk.  Creating *.conf files manually for Asterisk
 requires too much effort for what I do other than minor tweaking.  I
 run Asterisk as a network appliance (Astlinux on CF) so something
 like FreePBX that needs to run on the Asterisk server itself is not
 an option.

 I have been using IPmanager up until now which worked great but
 development has been discontinued on that product.

PBXware will do that...
Run a central web interface, and manage as many PBXware servers as you
require.

More info here: www.bicomsystems.com


Senad

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RE: [Asterisk-Users] billing realtime

2006-05-03 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
  Hi Senad
 
 i looking for same thing, that is consider absolutetimeout as a
 timer, everytime is  near t zero, 3 secs for example, renew it,
 reacalculate real credit, and start again until some of the parties
 hangup.
 
 The problem is how to iterate in asterisk config, or in deadagi,
 you will need some time values from asterisk anyway, CDR{billsec} and
 CDR{duration}, because i think we have to give this control to
 asterisk, he really knows the timing of calls. Now the problem number
 two. Asterisk set those values above, when the call is completely
 finished, i have tried with deadagi in php whit sleep function,
 nothing, the values of the varialbles are set after hangup extension,
 after deadagi final execution.

If I understood well, when each call is made u give him duration time 
based on the billing.
Its wrong direction at start. The only possible solution is in the 
asterisk. You need global variable with total time for all channels, 
then you need the timer.
Timer can be one by each channel, and each channel timer decrements same 
global time variable when it becomes a zero or less terminate all active 
channels for that account.

The other way would be to have one timer who decrements global time 
variable based on number of active channels. Timer is inactive when 
there is no active channels for account.
To explain this, if timer decrement cycle is  n second  then  he should 
decrement global remained time variable  ACCOUNT_TIME = ACCOUNT_TIME- (n 
active channels at the moment) x (timer cycle in seconds).
Then check condition ACCOUNT_TIME = 0 if true hangup all active 
channels for that account.
Then check condition (n active channels for account == 0) if true stop 
the timer.
The n active channels should be checked on asterisk.

If you create account time variable when first channel of account 
becomes active  like AV_{some id} and timer who will process this 
remaining time.
Then on each new channel for that account you just increment other 
variable NAC_{some id} or decrement.
The best is that this variables be asterisk variables (global).

We have not tried above, so be my guest if you have free time :)



Senad
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RE: [Asterisk-Users] billing realtime

2006-04-26 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 On Wed April 26 2006 16:31, Jon Farmer [EMAIL PROTECTED] wrote:
 JP Carballo wrote:
 Yes, certainly, through deadagi.
 I just have one question though, why reinvent the wheel?
 There are prepaid systems that work with asterisk.

 I have yet to find a prepaid system that allows multiple concurrent
 calls per account. Most seem to be based on a pin number also which I
 don't want. Anyone know of a system that allows concurrent calls? --
 Jon Farmer
 Telford, Shropshire, UK


 Hi Jon. If a customer has 10 minutes of call credit left and he makes
 2 concurrent calls, how do you know to cut off the 2 calls at the 5
 minute mark rather than cut off both calls after 10 minutes?

The way we solved this is:

1/ Each account has incoming/outgoing channels
2/ Once call is started then the total balance is divided by number of
outgoing channels for that account. This sets the time limit.
3/ If more calls are made then each new call has same absolute timeout.

Above is not perfect, since we are limiting each call to less talk time then
total balance allows, hence why we are currently
looking into possibility in changing the value of absolute timeout in memory
for each of the calls.


Senad

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RE: [Asterisk-Users] Re: billing realtime

2006-04-26 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 In article [EMAIL PROTECTED],
 Senad Jordanovic [EMAIL PROTECTED] wrote:
 The way we solved this is:
 
 1/ Each account has incoming/outgoing channels
 2/ Once call is started then the total balance is divided by number
 of outgoing channels for that account. This sets the time limit.
 3/ If more calls are made then each new call has same absolute
 timeout. 
 
 Above is not perfect, since we are limiting each call to less talk
 time then total balance allows, hence why we are currently
 looking into possibility in changing the value of absolute timeout
 in memory for each of the calls.
 
 The other situation to take account of is when the caller somehow adds
 to his prepaid balance while he has one or more calls in progress, in
 order to avoid being cut off during the call.

Noted!!! Thanks :)

Senad

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[Asterisk-Users] Digium cards for sale

2006-04-24 Thread Senad Jordanovic
Hi,

We got following surplus for sale:

TE210P $700

TE410P $1100

TE411P $1950


Bundle (All 3 cards) please make an offer :)


Cards not used except for development testing.

 
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RE: [Asterisk-Users] asterisk management interface

2006-03-03 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 Looks very nice.. Is it GPL, GNU?

PBXware interface is not GPL/GNU currently.
Some time in the future we may release is it under GPL/GNU license :)...


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RE: [Asterisk-Users] asterisk management interface

2006-03-02 Thread Senad Jordanovic
Anton Krall wrote:
 For most of my everyday needs I ended up coding my own small one in
 MySQL and PHP, does the job I need but its far from complete.. to me,
 AMP is still the king :)


 Hi everyone,
 i am face with an asterisk use management interface, at the pressent,
 i am using AMP (asterisk Management Portal:

http://coalescentsystems.ca/index.php?option=com_contenttask=viewid=31Ite
mid=57
 ). Does anyone know a better and more documented management interface
 for * ? Thanks

Try this:
www.bicomsystems.com/docs/pbxware/





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RE: [Asterisk-Users] call-limit kills hints

2006-01-04 Thread Senad Jordanovic
 The outgoinglimit never worked, so we haven't had that part working
 for a long time. It's been disabled in the code since 1.0 I think.

Sure... I was just informed that was the case :)... hence why we never used
it but implemented
an alternative method instead!

Thanks for your reply!


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RE: [Asterisk-Users] call-limit kills hints

2006-01-03 Thread Senad Jordanovic

 Since the device status system relies on it, I rewrote the
 incominglimit and outgoinglimit into the combined call-limit.
 The keywords incominglimit and outgoinglimit will be removed, but
 call-limit will stay.
 
 /O

Olle///

What happens when it not a simple phone/ATA but a providers trunk
which sometimes need different values for IN/OUT channels?

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RE: [Asterisk-Users] Recommendations on web interface for IT staff

2006-01-01 Thread Senad Jordanovic
[EMAIL PROTECTED] wrote:
 I am proposing an Asterisk system of many servers to service multiple
 departments in a number of locatations to a large client. They have an
 IT department but their Linux skills are weak and they are likely to
 face a high churn rate in staff so it would not be wise to expect a
 high level of Linux expertise to be maintained. I am thinking it
 would be best to do the nitty gritty glue work at the config file
 level myself but have a web based interface to common tasks such as
 managing extensions, adding trucks, voicemail etc. They are anxious
 for obvious reasons that they are able to manage the system without
 having to call me every time they need changes.
 As it will be a multi-server system there will be some fairly detailed
 configs to put together, so I would think a [EMAIL PROTECTED] installation
 would not be suitable, but I haven't tested that theory so I am not
 against trying it. What recommendations for web management can you
 make from experience of larger systems? It doesn't have to be limited
 to free systems.
 I am also interested in opinions on whether you would implement one
 monster server to do everything and have parts to maintain it, or
 would your preference be to have one server per department and
 interlink them, keeping the hardware the same and having a standby
 system ready to fill in for failed systems. On one hand there is only
 one server to monitor, on the other there is redundancy but also
 complexity. I can see advantages in both approaches.


Chris,

PBXware comes as standard with the features your client requires:

http://www.bicomsystems.com/popup/319/C/features/P_2571/#a1597



If you need more info please contact me!

Senad

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RE: [Asterisk-Users] Meetme and Sipura SPA-941 - bad jitter/distortion

2005-12-08 Thread Senad Jordanovic

 
 I'd greatly appreciate any help or thoughts!

try: RTP Packet size on SIP tab


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