Re: [asterisk-users] Asterisk Queue Problem - Automatic Call Distribution

2007-05-17 Thread TienSen Chong

If i call the extension number directing to the queue, i would get the
following warning:
WARNING[31250]: app_queue.c:3605 queue_exec: Unable to join queue queue1

If i replace the MGCP queue member with a SIP, it is working fine too.

i tried using the local channel as adviced with the following configuration:

queues.conf
strategy=roundrobin
member=Local/[EMAIL PROTECTED]

extension.conf
exten=601,1,Queue(queue1)
[test]
exten=200,1,Dial(MGCP/[EMAIL PROTECTED])

I would still get the same warning and the call doesn't seems to direct to
the test context.

Thanks for the reply.

Regards,
Chong

On 5/17/07, Lenz [EMAIL PROTECTED] wrote:




Hi Chong,
I have no experience with MGCP, but do you see anything in the Asterisk
CLI or the full log while the terminal is supposedly being called by the
ACD?
Another thing you could do is to create a Local/[EMAIL PROTECTED] channel, whee
as the queue memebre you have Local/[EMAIL PROTECTED] and that does the actual
calling to the MGCP terminal - you should see something in the CLI at this
point.
Hope this helps,
l.



On Wed, 16 May 2007 13:45:19 +0200, TienSen Chong [EMAIL PROTECTED]
wrote:

 Hi all,

 I am seeing a strange problem with Asterisk queue. I am not sure if it's
 my
 configuration which is wrong or there's something with Asterisk.

 I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When
i
 tried to call the extension number directing to the queue, the MGCP
 phone is
 not ringing. However, it is fine to call the MGCP phone directly. The
 strange thing is after i've called the MGCP phone directly, calling the
 extension number directing to the queue works fine. I wonder what could
 be
 wrong. Any comment and help is very much appreciated.


--
Loway Research - Home of QueueMetrics
http://queuemetrics.com
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[asterisk-users] Asterisk Queue MOH

2007-05-17 Thread TienSen Chong

Hi,

I have a queue with a few members. When i tried to call the number directing
to the queue, one of the member is ringing and the music on hold is being
played at the caller. Is there any way if i want the caller to hear dial
tone rather than the MOH?

Regards,
Chong
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Re: [asterisk-users] Asterisk Queue MOH

2007-05-17 Thread TienSen Chong

Thank you very much for sharing this.

Chong

On 5/17/07, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote:


From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of TienSen
Chong
Sent: 17. maĆ­ 2007 10:51
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Asterisk Queue MOH
Is there any way if i want the caller to hear dial tone rather than the
MOH?

Perhaps you could use something like

Queue(yourqueuename|rt|||60);

in extensions.conf or extension.ael? The r is defined as ring instead of
playing MOH.

Baldvin.



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[asterisk-users] Asterisk Queue Problem - Automatic Call Distribution

2007-05-16 Thread TienSen Chong

Hi all,

I am seeing a strange problem with Asterisk queue. I am not sure if it's my
configuration which is wrong or there's something with Asterisk.

I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When i
tried to call the extension number directing to the queue, the MGCP phone is
not ringing. However, it is fine to call the MGCP phone directly. The
strange thing is after i've called the MGCP phone directly, calling the
extension number directing to the queue works fine. I wonder what could be
wrong. Any comment and help is very much appreciated.

The following is the configuration:

queues.conf
[queue1]
strategy=roundrobin
member=MGCP/[EMAIL PROTECTED]

mgcp.conf
[101]
host=dynamic
context=default
canreinvite=no
callerid=101101
line=101

extension.conf
exten=601,1,Queue(queue1)

Regards,
Chong
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Re: [asterisk-users] Asterisk 1.4 Conference with G.722

2007-04-27 Thread TienSen Chong

I haven't tried the app_conference yet. I want to know if the conference is
consisting of 3 users with G.722, does the app_conference perform
transcoding? If it is not, then app_conference will solve the issue of
having conference consists of only G.722 user since no transcoding is
needed. Is my understanding correct?

Regards,
chong


On 4/26/07, Thomas Kenyon [EMAIL PROTECTED] wrote:


TienSen Chong wrote:
 Hi all,

 I am having problem with conference call (meetme feature) using G.722
 phone. G.722 phone to phone is working fine. I suspect this is due to
 the fact that Asterisk 1.4 only support G.722 passthrough.

This will be the case, Meetme transcodes the audio (to slin iirc), where
it mixes it.

 Any ideas how this problem can be fixed.

Have you tried using app_conference?
To be honest, I don't know how you would be able to have more than 2
people in a call without some transcoding going on.
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[asterisk-users] Asterisk 1.4 Conference with G.722

2007-04-25 Thread TienSen Chong

Hi all,

I am having problem with conference call (meetme feature) using G.722 phone.
G.722 phone to phone is working fine. I suspect this is due to the fact that
Asterisk 1.4 only support G.722 passthrough.

Any ideas how this problem can be fixed.

Thanks.

Regards,
Chong
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