Re: [asterisk-users] howto debug bad iax voice quality?

2008-04-04 Thread John Beaman


John Beaman
Telecom Specialist II
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 4/4/2008 3:23:49 PM 
I'm set up to call 3 digit extensions at the office ( running 1.4.13) 
from home ( 1.6.0 beta7) over iax. 1 out of 3 times the call breaks up, 
but only in the home - office direction. office - home always sounds good.

If it were a poor internet connection, I'd expect both sides of the 
conversation to be poor. Not surprisingly, each side can ping the other 
in the same time - 25-30ms. Both servers have the iax jitterbuffer on.

I could always use a lower bit-rate codec ( now using mu-law ), but I 
don't see how it could be a one way bit-rate issue.

Any suggestions appreciated.

sean


___

Sean,
  Broadband connections are almost always asynchronous, which means your 
download speed is considerably higher than upload speed.  With some or our 
remote workers they were getting 1.5 Mbps download but only 125 Kbps upload 
speed!  We ended up having to upgrade their connection to a business class 
connection, but upload speed was still only ½ of the download speed.  You can 
check your speed both directions with a speed test from a site such as:  
http://www.speakeasy.net/speedtest/

HTH




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Re: [asterisk-users] OT - Fax and anti-spam

2007-12-11 Thread John Beaman


John Beaman
Telecom Specialist II
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 12/11/2007 11:23:29 AM 
Hi,

One of Asterisk features is fax2mail.

As a good share of incoming faxes can be considered as advertising spam,
does it make sense to use email anti-spam features to filter them ?
I can't foresee any practical way to do so but I would be very curious to
discuss about it.

Regards

I do not believe this is possible.  Email spam filters use rules to filter on 
the text of the email message, while a fax is scanned, transmitted and received 
as a graphic image.




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Re: [asterisk-users] Need T1 crossover cable?

2007-10-26 Thread john beaman
For pinout info, check out:  http://www.asteriskdocs.org/cables/



John Beaman
Telecom Specialist II
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 10/26/2007 4:01:29 PM 
Michelle Dupuis wrote:
 I'm connecting a T1 PCI card to a Nortel Option 61 switch T1 card.  My
 Sangoma A102D shipped with 2 T1 cables - which I assume are straight
 through.  Do I need to make crossover cables for this scenario?
  
 Thanks
 

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Yes, use a T1 crossover(not an ethernet crossover). 

Lyle

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[asterisk-users] ABE 1.4 release date

2007-10-17 Thread john beaman
Anyone know when Asterisk Business Edition 1.4 will be released?  We are 
looking to purchase, but with all the changes between 1.2 and 1.4 think it may 
be best to wait if the new version is just around the corner.

Thanks,


John Beaman
Telecom Specialist II
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331
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Re: [asterisk-users] Hardware that can ring my phone?

2007-08-01 Thread john beaman
Lynn,

If I understand you question correctly, you would need:

A computer (preferably a server) to run Asterisk
An analog interface card such as the Digium TDM400P
An analog phone line (POTS)
An analog (real) phone

Calls would come in on the POTS line, get answered by Asterisk.  Callers would 
hear your voice menu, and input their choice.  If they opted for a live person, 
asterisk would then send the call to your analog (real) phone.



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 8/1/2007 8:48:47 AM 
Hello,

I am a small business owner in need for a solution
that automatically answers an incoming call, prompts
the caller via touch-tone menu (press 1 to leave a
message, press 0 to speak to a representative) and
will ring my (real) phone ONLY if requested by caller.

I know that Asterisk is capable of all the logic
behind what I described above. However, I couldn't
find a hardware product that will allow me to
accomplish the above (preferrable using Asterisk
software). Does such thing exists?

Thanks,
Lynn


   

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Re: [asterisk-users] Hardware that can ring my phone?

2007-08-01 Thread john beaman
Lynn,
  I am unfamiliar with soho-pbx, so I cannot comment on quality, service, 
configurability, etc.  They are based out of Hong Kong, and their box is 
probably already running some flavor of Asterisk, so you would need nothing 
additional except for the phone line coming in and the telephone.  I got quite 
a kick out of their description for the SP-104 box as referenced by your link:

The photos below are model SP-104, a model that costs only tens of US dollars

Not sure how much that comes to, but sounds pretty cheap...



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 8/1/2007 10:29:51 AM 
Yes, you understood correctly. Thank you - and all
others who replied so quickly - for your precise and
guiding answers.

The Digium TDM11B looks looks like the perfect match
for me:

http://www.telephonyware.com/telephonyware/tw00068.html 

But one thing that I forgot to mention is that my
business is only in its beginning stage and I need to
be as thrifty as possible. While $216 is a reasonable
price, I was wondering whether my (currently very
modest) goal can be achieved by spending much less
(under $100). For example, what if I buy one of those
el-cheapo PBX boxes and connect it to an Asterisk
server?

http://www.soho-pbx.com/sp-104.htm 

Do you think this could work for me or did I expose a
gross misconception on my part?

Thanks,
Lynn

--- john beaman [EMAIL PROTECTED] wrote:

 Lynn,
 
 If I understand you question correctly, you would
 need:
 
 A computer (preferably a server) to run Asterisk
 An analog interface card such as the Digium TDM400P
 An analog phone line (POTS)
 An analog (real) phone
 
 Calls would come in on the POTS line, get answered
 by Asterisk.  Callers would hear your voice menu,
 and input their choice.  If they opted for a live
 person, asterisk would then send the call to your
 analog (real) phone.
 
 
 
 John Beaman
 Telecom Specialist
 Voice Telecommunications Services Department.
 Good Samaritan National Campus
 605-362-3331
 
  [EMAIL PROTECTED] 8/1/2007 8:48:47 AM
 
 Hello,
 
 I am a small business owner in need for a solution
 that automatically answers an incoming call, prompts
 the caller via touch-tone menu (press 1 to leave a
 message, press 0 to speak to a representative) and
 will ring my (real) phone ONLY if requested by
 caller.
 
 I know that Asterisk is capable of all the logic
 behind what I described above. However, I couldn't
 find a hardware product that will allow me to
 accomplish the above (preferrable using Asterisk
 software). Does such thing exists?
 
 Thanks,
 Lynn
 
 



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Re: [asterisk-users] Royalty for On Hold Music ?

2007-07-31 Thread john beaman
Just Google for: royalty free music, and will find plenty of sites that will 
serve your needs.



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 7/31/2007 12:49:45 PM 
So is there a simple way to license decent, up to date music? Can I
just go to a website, click a buy button, pay my money and download
the song?

It seems idiotic that you need 15 lawyers and a million bucks use
decent on hold music.

Maybe I just don't know the procedure.

I am all for paying the license fees and doing it right but they sure
don't make it easy to give them money.

Any help would be appreciated.



On 7/31/07, Deepak Naidu [EMAIL PROTECTED] wrote:
 Thanks Jared, Yes I am using with Asterisk only.  So I am using the inbuilt
 music from Asterisk for onhold.

 --
 Deepak


 Jared Smith [EMAIL PROTECTED] wrote:
  On Tue, 2007-07-31 at 06:36 +0100, Deepak Naidu wrote:
  I think we need to pay for the later, but I am not sure if we need to
  pay for the inbuilt asterisk(freepbx) on hold music.

 I'm no lawyer, but here's what I understand. (Please consult with an
 attorney in your area, and don't consider this legal advice.)

 The hold music that comes with Asterisk is provided by Digium under
 license from Freeplay Music Corporation for use in conjunction
 with the Asterisk software only. It's my understanding that you don't
 have to pay any kind of royalties to use it, as long as you're using it
 with Asterisk.

 You *do* have to pay royalties on music (or MP3 files) by commercial
 artists. These royalties vary by country. Using commercial music as
 hold music is considered broadcasting the music, which requires
 different licensing arrangements with the copyright holder. In the
 United States, you can buy a license from ASCAP (the American Society of
 Composers, Authors, and Publishers) to be able to broadcast music from
 the major record labels.

 There are also several other places you can get royalty-free music for
 hold music. I've had good luck looking online, especially at sites like
 MagnaTune.



 --
 Jared Smith
 Community Relations Manager
 Digium, Inc.


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Re: [asterisk-users] Royalty for On Hold Music ?

2007-07-31 Thread john beaman
No, you will not.  According to the music industry those artists are all are 
entitled to compensation for every time their song is broadcast, which includes 
MoH.  AFAIK, there are no popular songs by popular artists that are 
royalty-free.



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 7/31/2007 1:37:00 PM 
I have done this in the past and I don't recall ever finding any
popular music by popular artist.

For example, if I wanted to play oh I don't know an original song
performed by the original artist such as Nora Jones or The Beatles
will I find this sort of thing at a Royalty Free Site?



On 7/31/07, john beaman [EMAIL PROTECTED] wrote:
 Just Google for: royalty free music, and will find plenty of sites that will 
 serve your needs.



 John Beaman
 Telecom Specialist
 Voice Telecommunications Services Department.
 Good Samaritan National Campus
 605-362-3331

  [EMAIL PROTECTED] 7/31/2007 12:49:45 PM 
 So is there a simple way to license decent, up to date music? Can I
 just go to a website, click a buy button, pay my money and download
 the song?

 It seems idiotic that you need 15 lawyers and a million bucks use
 decent on hold music.

 Maybe I just don't know the procedure.

 I am all for paying the license fees and doing it right but they sure
 don't make it easy to give them money.

 Any help would be appreciated.



 On 7/31/07, Deepak Naidu [EMAIL PROTECTED] wrote:
  Thanks Jared, Yes I am using with Asterisk only.  So I am using the inbuilt
  music from Asterisk for onhold.
 
  --
  Deepak
 
 
  Jared Smith [EMAIL PROTECTED] wrote:
   On Tue, 2007-07-31 at 06:36 +0100, Deepak Naidu wrote:
   I think we need to pay for the later, but I am not sure if we need to
   pay for the inbuilt asterisk(freepbx) on hold music.
 
  I'm no lawyer, but here's what I understand. (Please consult with an
  attorney in your area, and don't consider this legal advice.)
 
  The hold music that comes with Asterisk is provided by Digium under
  license from Freeplay Music Corporation for use in conjunction
  with the Asterisk software only. It's my understanding that you don't
  have to pay any kind of royalties to use it, as long as you're using it
  with Asterisk.
 
  You *do* have to pay royalties on music (or MP3 files) by commercial
  artists. These royalties vary by country. Using commercial music as
  hold music is considered broadcasting the music, which requires
  different licensing arrangements with the copyright holder. In the
  United States, you can buy a license from ASCAP (the American Society of
  Composers, Authors, and Publishers) to be able to broadcast music from
  the major record labels.
 
  There are also several other places you can get royalty-free music for
  hold music. I've had good luck looking online, especially at sites like
  MagnaTune.
 
 
 
  --
  Jared Smith
  Community Relations Manager
  Digium, Inc.
 
 
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Re: [asterisk-users] Newbie Advice on Asterisk and Linux

2007-07-26 Thread john beaman
Mark,
  Welcome to the club.  Learning Linux can be a daunting task.  After working 
with it for the last decade, I am still learning.  My best recommendation is to 
play with it on a test box, and post questions to a related community forum 
if you get stuck on something.  If you are looking for something more intense 
and less time-consuming, check your local colleges.  The colleges in my area 
offer several classes on Linux as part of a degree in Network Administration.

HTH,


John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 7/26/2007 3:08:36 PM 
HI All,

 

I'm new to Asterisk and also to Linux.  I have a large IVR project that I'm
about to embark on.  I'm new to programming; new to Linux and new to
Asterisk.  I think I'm about to climb a steep learning curve.  I have an
existing IVR which is getting on for nine years old and is no longer
supported by my vendor.  I intend to replicate the system almost as is and
then add additional features and functions.  

 

I have been looking for a developer to put together my project and while
doing so have done lots of research and spoken to many people.  The people
who seem to understand my needs have recommended Asterisk.  For the last
couple of days I've been trying to look into Asterisk and learn as much as I
can; this has got me excited, motivated and a little confused. Asterisk
sounds like a great project and a great community.  I think I have as much
of an overview as I can.  Now I need to set up a Linux system and get
Asterisk running on it. 

 

I've started to read the book Asterisk: The Future Of Telephony and would
like to now setup up a hobby computer to do some hands on learning.  The
book covers Red Hat Linux so I thought I'd look for a 'Red Had for Dummies'
book.  Even that got confusing. There's Linux Fedora, Enterprise Linux 4 and
others.

 

Can someone suggest a starting point on learning Linux?

 

Thanks in advance,

 

 

Mark

 

 

 


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Re: [asterisk-users] Re: asterisk-users Digest, Vol 33, Issue 12

2007-04-03 Thread john beaman
I too was curious about this, so I copied the text into Babel Fish, and this is 
the result:

I miss of the 2/04/2007 to the 11/04/2007. I will answer your message as of my 
return. For any urgency, to contact Emmanuelle Parache Moga or Cédric Buzay.

If this guy is really going to be out until November these messages will get 
rather tiresome...



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 4/3/2007 2:29:11 PM 
Ok, I'll bite.  This is the 4th message like this I've gotten today.  I 
don't speak French but it looks like an autoresponder.  If so, why is it 
replying back to the list, why not on every message sent, and why is it 
incrementing the issue number?

Or am I missing something?

Jay

[EMAIL PROTECTED] wrote:
 Je suis absent du  2/04/2007 au 11/04/2007.
 
 Je répondrai à votre message dès mon retour. Pour toute urgence, contacter
 Emmanuelle Parache Moga ou Cédric Buzay.
 
 
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Re: [asterisk-users] Re: asterisk-users Digest, Vol 33, Issue 12

2007-04-03 Thread john beaman
Ah, yes.  One of the many differences between the US and the rest of the world.

 [EMAIL PROTECTED] 4/3/2007 2:52:16 PM 
john beaman wrote:
 I too was curious about this, so I copied the text into Babel Fish, and this 
 is the result:

 I miss of the 2/04/2007 to the 11/04/2007. I will answer your message as of 
 my return. For any urgency, to contact Emmanuelle Parache Moga or Cédric 
 Buzay.

 If this guy is really going to be out until November these messages will get 
 rather tiresome...

   
This is from April 2nd to April 11th.

Doug


-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] No sound with Playback() or Background()

2007-02-28 Thread john beaman
Jake,
  Check to make sure you have the sound files for whatever audio format 
(gsm.wav, etc) that you are using.  I don't remember the details, but Asterisk 
quit including the sound files in the base distribution to minimize the size of 
the download.  Then, in a later version, they have a script that will prompt 
you for some info, then will download and install the sound files that you want 
to use.



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 2/28/2007 7:30:03 AM 
Hi Jake,

Perhaps you can add

NoOp(${PLAYBACKSTATUS}) after each Playback, it should return either
FAILED or SUCCESS in the CLI

Hope that helps.

Best Regards,
Joanna

On 2/28/07, Kuba [EMAIL PROTECTED] wrote:

 After switching to Asterisk 1.2.14 from 1.0.x, I encountered a very
 strange problem. There is no sound with Playback() or Background()
 commands.

 Even though, Asterisk console shows the file is being played when I call
 the extension ( i.e. echo test), I can't hear anything.


 My echo test extension looks like this:

 exten = 600,1,Answer

 exten = 600,2,Playback(demo-echotest)

 exten = 600,3,Echo

 exten = 600,4,Playback(demo-echodone)


 exten = 600,5,Hangup

 Console shows something like that when I call:

 -- Executing Answer(SIP/206-081a7160, ) in new stack
 -- Executing Playback(SIP/206-081a7160, demo-echotest) in new stack
 -- Playing 'demo-echotest' (language 'en')

 So it looks like Asterisk is playing the file, but I can't hear anything.

 The files demo-echotest.gsm and demo-echodone.gsm are present in
 /var/lib/asterisk/sounds, so this is not the matter of missing files.

 The same problem occurs with every file I try to play with Playback() or
 Background() commands.


 Any ideas ?

 Thanks
 Jake





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Re: [asterisk-users] Asterisk dual contexts stupidity

2007-01-30 Thread john beaman
Yes, there are duplicate 3 lines, which can cause havoc.  For this reason it is 
recommend you use 'n' in your contexts.  Such as:

[main-night-aa]
exten = s,1,Answer
exten = s,n,Background(/etc/asterisk/night)
exten = s,n,Directory(foobarcorp,internal,l)

'n' allows for the addition and deletions of lines in the contexts without 
getting the numbering all messed up.



 [EMAIL PROTECTED] 1/30/2007 10:06:09 AM 
You seem to have to many s,3's

[main-night-aa]
exten = s,1,Answer
exten = s,2,Background(/etc/asterisk/night)
exten = s,3,Directory(foobarcorp,internal,l)
exten = s,3,Wait(3)
exten = s,4,Voicemail([EMAIL PROTECTED])
exten = s,5,Hangup
exten = 1,1,Directory(foobarcorp,internal,l)
exten = 00,1,VoicemailMain([EMAIL PROTECTED])
include = retardonightfix

Bails

J. Oquendo wrote:
 So I have my extensions.conf 
 (http://www.infiltrated.net/exten.stupidity.conf) shortened
 in case someone wants to look. Has someone encountered the following? 
 I've racked my
 brain on this for too long...
 
 I have two contexts, day and night...
 
 Caller (Daytime) -- Dials an extension -- Caller hears extension ring 
 on receiver -- Call goes through
 Caller (Night) -- Dials an extension -- Caller hears silence until vm 
 picks up -- Leaves a voicemail...
 
 Significant albeit insanely stupid Asstricks message:
 
 2007-01-30 09:22:57 DEBUG[9946]: pbx.c:2300 __ast_pbx_run: Oooh, got 
 something to jump out with ('2')!
 (Oooh how about creating errors we can figure out Digium!)
 
 Any thoughts
 
 
 
 
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Re: [asterisk-users] Simple question

2007-01-29 Thread john beaman
The first include references another context within extensions.conf.  Contexts 
are defined by words in brackets.  In your example, there would be a context in 
extensions.conf that would look like:

[inbound]

Contexts allow for setting up difference services and difference user 
capabilities all within the extensions.conf file.

The second include is including the contents of multiple *.conf files located 
in a directory called inbound.

JB

 [EMAIL PROTECTED] 1/27/2007 6:50 AM 
Whats the difference between the following statements in extensions.conf

include=inbound

AND

#include inbound/*.conf

-- 
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Rizwan Hisham
Software Engineer
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Re: [asterisk-users] php agi - first phrase truncated, all others fine

2007-01-17 Thread john beaman
Greetings,
  I have never done any agi programming, but my first thought is maybe you need 
a wait statement after answering?



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 1/15/2007 10:53:51 AM 
I have the following code.  When I call the extension, it either ignores the
first Hello there everyone, or says hello and moves on sometime stoping
before it finishes hello.  The rest of the text reads fine.  Anyone else
have this issue??

Thanks!

 require('/var/lib/asterisk/agi-bin/phpagi.php');

  $agi = new AGI();
  $agi-answer();
  $agi-swift(Hello there everyone );


$agi-swift(Please press 1 for a  search  .);
$result= $agi-get_data('beep',3, 1);
$zip= $result['result'];

  $agi-swift(That concludes your call.  Thank you, Good bye .);
  $agi-hangup();
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Re: [asterisk-users] Asterisk 1.4.0 B4 Sounds Directory

2006-12-18 Thread john beaman
You're right.  I just untarred asterisk-1.4.0-beta4.tar.gz.  The sounds folder 
is there, but it is empty except for Makefile and sounds.xml.  I am not expert, 
but when I looked at the Makefile, it appears that it prompts the user to pick 
a format for the sounds files (ulaw, wav, etc), and then it downloads the 
appropriate sound files.



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 12/16/2006 2:04 PM 
Hi,

I noticed that the sound directory is missing from asterisk-1.4.0-beta4.tar.gz.

This directory (7 M) witch existed in asterisk-1.4.0-beta3.tar.gz has GSM Core
Sounds and some MOH.

Does anyone know why it has been removed from the latest beta?

Regards.




 

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Re: [asterisk-users] StripXXX apps missing from asterisk-1.2.13?

2006-12-14 Thread john beaman
StripLSD is obsolete: 
http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+StripLSD
StripMSD is being phased out: http://bugs.digium.com/view.php?id=5673



John Beaman
Telecom Specialist
Voice Telecommunications Services Department.
Good Samaritan National Campus
605-362-3331

 [EMAIL PROTECTED] 12/14/2006 3:55:59 PM 
All of StripMSD, StripLSD, etc., are missing when I downloaded 
asterisk-1.2-current.tar.gz, which explodes into 1.2.13.  Are the strip club 
deprecated?  What replacement functions should I use?

Yuan Liu


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