Hello,
we have setup a queue with a couple of agents, all of which are joining in via CallbackLogin. 1 out of 10 calls coming into the queue will get hung-up upon as soon as the agent picks up the phone.
We are running 1.0.6 bristuff RC7k (single HFC-card). SIP phones, ATAs and outside mobile phones.
Anyone else experience this kind of behaviour?
Anything I can do to pinpoint this problem?
Thanks for any pointers. -- Best regards
Peer Oliver Schmidt PGP Key ID: 0x83E1C2EA
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