[Asterisk-Users] Asterisk MWI and Realtime

2005-08-05 Thread Michael Baird
I'm testing my asterisk system and the realtime backend. My Asterisk
build is rather aged, 03/18/2005 CVS. I have successfully moved Sip
peers and Voicemail boxes to the realtime database backend and this
works very well except for MWI. I don't seem to be able to get MWI to
work when I store the voicemail information in a database backend, from
a flat file it does work fine. I'm using rtcachefriends=yes for my sip
users, per the WIKI, I'm presuming asterisk can't see these mailboxes,
and therefore can't poll them to send the alerts when necessary. Is
there anything that can be done to make this work properly, short of
going back to a flat file for voicemail.conf?

Regards
Michael Baird

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Re: [Asterisk-Users] Asterisk MWI and Realtime

2005-08-05 Thread Matthew Boehm

Michael Baird wrote:

I'm testing my asterisk system and the realtime backend. My Asterisk
build is rather aged, 03/18/2005 CVS. I have successfully moved Sip
peers and Voicemail boxes to the realtime database backend and this
works very well except for MWI. I don't seem to be able to get MWI to
work when I store the voicemail information in a database backend, from
a flat file it does work fine. I'm using rtcachefriends=yes for my sip
users, per the WIKI, I'm presuming asterisk can't see these mailboxes,
and therefore can't poll them to send the alerts when necessary. Is
there anything that can be done to make this work properly, short of
going back to a flat file for voicemail.conf?

Regards
Michael Baird


We have been using RealTime and Voicemail for quite some time and have 
no problems getting MWI's.


If your source is that old, it might be why the config option isn't working.

-Matthew

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Re: [Asterisk-Users] Asterisk MWI and Realtime

2005-08-05 Thread Michael Baird
On Fri, 2005-08-05 at 14:06 -0500, Matthew Boehm wrote:
 Michael Baird wrote:
  I'm testing my asterisk system and the realtime backend. My Asterisk
  build is rather aged, 03/18/2005 CVS. I have successfully moved Sip
  peers and Voicemail boxes to the realtime database backend and this
  works very well except for MWI. I don't seem to be able to get MWI to
  work when I store the voicemail information in a database backend, from
  a flat file it does work fine. I'm using rtcachefriends=yes for my sip
  users, per the WIKI, I'm presuming asterisk can't see these mailboxes,
  and therefore can't poll them to send the alerts when necessary. Is
  there anything that can be done to make this work properly, short of
  going back to a flat file for voicemail.conf?
  
  Regards
  Michael Baird
 
 We have been using RealTime and Voicemail for quite some time and have 
 no problems getting MWI's.
 
 If your source is that old, it might be why the config option isn't working.
 
 -Matthew
 
Well, ok, the WIKI said anything newer then 03/16/2005 should work with
the rtcachefriends=yes option. It is definitely working, since sip show
peers also shows, my dynamicly configured sip clients. What would a
stutter tone signal look like in the debug log? I have verbose logging
turned on there. I do get the Sip Notify when a message is left, just no
stutter tone when picking up the phone. I will also refresh my build as
well, hopefully no big changes.

Regards
Michael Baird

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Re: [Asterisk-Users] Asterisk MWI and Realtime

2005-08-05 Thread Matthew Boehm

turned on there. I do get the Sip Notify when a message is left, just no
stutter tone when picking up the phone. I will also refresh my build as
well, hopefully no big changes.


	The stutter tone will be a phone/ATA specific issue not related to 
Asterisk.


	For instance, I know the Linksys PAP2-NA's give you the option of 
stutter tone, or quick ring, etc..when there are voicemails.


-Matthew

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RE: [Asterisk-Users] Asterisk MWI and Realtime

2005-08-05 Thread Sherwood McGowan
He's right. My company uses Linksys PAP2s, and yes they do have stutter tone
and short ring options in the box. 

We also use MWI, and have had no issues with it at all 

--Original Message-
-From: [EMAIL PROTECTED] 
-[mailto:[EMAIL PROTECTED] On Behalf Of 
-Matthew Boehm
-Sent: Friday, August 05, 2005 4:43 PM
-To: Asterisk Users Mailing List - Non-Commercial Discussion
-Subject: Re: [Asterisk-Users] Asterisk MWI and Realtime
-
- turned on there. I do get the Sip Notify when a message is 
-left, just 
- no stutter tone when picking up the phone. I will also refresh my 
- build as well, hopefully no big changes.
-
-  The stutter tone will be a phone/ATA specific issue not 
-related to Asterisk.
-
-  For instance, I know the Linksys PAP2-NA's give you the 
-option of stutter tone, or quick ring, etc..when there are voicemails.
-
--Matthew
-
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Re: [Asterisk-Users] Asterisk MWI and Realtime

2005-08-05 Thread Michael Baird
Ok, thanks, I tried it on my device again (Zoom X5v), and it is not
working via the flat file either. I'll inform Zoom engineering and see
what they say, it could have been broken in a firmware update. 

So I can explain it properly, am I correct in thinking that asterisk
only sends the Sip Notify command to the ATA, then the ATA actually
provides the stutter tone/short rings, to notify the user they have
voicemail waiting. I have notified zoom in the past about their device
not recognizing the Sip Notify, asterisk notes it as being unsupported.
I have several other ATA's, I will try them to verify asterisk is
working properly, but with your input, I think the ATA is the issue now.

Regards
Michael Baird

  turned on there. I do get the Sip Notify when a message is left, just no
  stutter tone when picking up the phone. I will also refresh my build as
  well, hopefully no big changes.
 
   The stutter tone will be a phone/ATA specific issue not related to 
 Asterisk.
 
   For instance, I know the Linksys PAP2-NA's give you the option of 
 stutter tone, or quick ring, etc..when there are voicemails.
 
 -Matthew
 
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