[Asterisk-Users] Asterisk operator functions

2005-07-22 Thread laine . marko
Hey!
My asterisk is working properly so far with all automatic functions. Now I want
to direct incoming calls to operator, i mean some person who answers to the
incoming calls and redirect them to the person caller wants.
What I have so far searched from the voip-info.org and other sites, Ihave not
found any example configuration how to do it.
First i thought that I will implement this just using call parking,(operator
just put them in hold) and person who call is meant, just picks it up..
But is this really the only way or is there some nicer way to handle that?

Thank you in advance for your answers!







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Re: [Asterisk-Users] Asterisk operator functions

2005-07-22 Thread Doug Lytle

[EMAIL PROTECTED] wrote:


Hey!
My asterisk is working properly so far with all automatic functions. Now I want
to direct incoming calls to operator, i mean some person who answers to the

 


[incoming]

exten s,1,Answer()

; Wait for 2 seconds to pick up caller-id
exten s,2,Wait(2)

; Dial operator's sip phone for 30 seconds
exten s,3,Dial(SIP/4216,30,rt)

; If operator not found, play please wait
exten s,4,Playback(find-operator)

; drop person into operator-group queue
exten s,5,Queue(operator-group|t|||100)

; Hang up if they exit the queue before someone answers
exten s,6,Hangup()


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Re: [Asterisk-Users] Asterisk operator functions

2005-07-22 Thread Tzafrir Cohen
On Fri, Jul 22, 2005 at 01:43:01PM +0300, [EMAIL PROTECTED] wrote:
 Hey!
 My asterisk is working properly so far with all automatic functions. Now I 
 want
 to direct incoming calls to operator, i mean some person who answers to the
 incoming calls and redirect them to the person caller wants.

After a certain timeout, Asterisk will jump to extension 't' in the
current context . So just like you can set up a default action using
s, you can set up a timeout action using t.

The operator can then transfer the calls.

-- 
Tzafrir Cohen | [EMAIL PROTECTED] | VIM is
http://tzafrir.org.il |   | a Mutt's  
[EMAIL PROTECTED] |   |  best
ICQ# 16849755 |   | friend
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