Re: [Asterisk-Users] Audio Drops out at Random - one way

2004-11-29 Thread WipeOut
Craig Waddington wrote:
I found this:
http://lists.digium.com/pipermail/asterisk-dev/2003-May/000764.html
But it is old, and I am sure lots of changes have been made to the
source, since then.
Where and how do you set absolutetimeout=0, would this help?
A test I want to perform is, we make a call, and say nothing for 20
seconds, and see if that's why the audio stream is being dropped. ???
What I am doing currently is running debug IAX2 when users make a call,
to try pinpoint the issue, but I don't know what I am looking for in the
output.
Are you using Cisco Phones? If so, what firmware, that is the only
common thing at my end.
This install worked fine for months, the audio issue has just started
occurring.
The quality is perfect, except this loss of Audio for a few seconds.
Is your problem purely outgoing?
 

If you haven't set absolutetimeout in your dialplan then there will be 
no reason to have to reset it back to 0..

I tried the debug but didn't see much useful in there.. probably because 
I don't know what its telling me..

I am using Snom phones but I am almost sure its not the phone to 
Asterisk leg because I have an analog phone connected directly to the 
Asterisk box and it also drops calls.. Its almost certainly the IAX leg..

My problem appears to be purely on outgoing but we don't get a huge 
amount of incoming calls over the IAX and as far as I know we have never 
dropped an inbound call, but because of the small inbound call volume I 
wouldn't take it as fact..

Later..
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RE: [Asterisk-Users] Audio Drops out at Random - one way

2004-11-29 Thread Craig Waddington
I found this:

http://lists.digium.com/pipermail/asterisk-dev/2003-May/000764.html

But it is old, and I am sure lots of changes have been made to the
source, since then.

Where and how do you set absolutetimeout=0, would this help?

A test I want to perform is, we make a call, and say nothing for 20
seconds, and see if that's why the audio stream is being dropped. ???

What I am doing currently is running debug IAX2 when users make a call,
to try pinpoint the issue, but I don't know what I am looking for in the
output.

Are you using Cisco Phones? If so, what firmware, that is the only
common thing at my end.

This install worked fine for months, the audio issue has just started
occurring.

The quality is perfect, except this loss of Audio for a few seconds.

Is your problem purely outgoing?


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of WipeOut
Sent: 29 November 2004 13:01
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Audio Drops out at Random - one way

Craig Waddington wrote:

> Have a strange problem.
>
> 2 different asterisk servers, running different CVS.
>
> One behind Firewall, one not.
>
> Cisco 7940 phones.
>
> Over the past two weeks, users have had a problem with one way audio, 
> after about 2 minutes into a call, they can hear the other person, but

> the other person cannot hear them, this happens for about 3-5 seconds,

> then all is fine again.
>
> It doesn't happen on every call, about one in 5.
>
> Hardware is good, 2mb Connection, QOS enabled.
>
> If it was only one Asterisk server I would be ok, but it happens on 
> two completely different places.
>
> I cannot work out what is causing it, can anyone offer anyone offer a 
> solution or a method to track this down.
>
> Thanks.
>
>---
-
>
>  
>

I have a similar problem with my IAX connection to my termination 
provider.. No one seems to be able to help and I have replaced or 
reinstalled just about every component in the chain except the internet 
itself and the termination provider..

Have updated Asterisk to 1.0.2, have added a switch to my network (was 
using a hub), have changes to a different firewall, have setup port 
mapping through the NAT, have tried different DSL routers and put in a 
high quality microfilter..

So the only things I think it can be are a) my termination provider (but

they service many people and I am sure others would have brought it up 
if it was a problem), b) Asterisk itself or c) my DSL line or ISP..

Unfortunately these are all hard to check and the debug logging on 
Asterisk didn't help much when I tried looking at it..

I know this doesn't help much but if you come up with anything please 
let me know.. Its driving us crazy having calls drop on us especially 
when talking to customers..

Later..
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Re: [Asterisk-Users] Audio Drops out at Random - one way

2004-11-29 Thread WipeOut
Craig Waddington wrote:
Have a strange problem.
2 different asterisk servers, running different CVS.
One behind Firewall, one not.
Cisco 7940 phones.
Over the past two weeks, users have had a problem with one way audio, 
after about 2 minutes into a call, they can hear the other person, but 
the other person cannot hear them, this happens for about 3-5 seconds, 
then all is fine again.

It doesn’t happen on every call, about one in 5.
Hardware is good, 2mb Connection, QOS enabled.
If it was only one Asterisk server I would be ok, but it happens on 
two completely different places.

I cannot work out what is causing it, can anyone offer anyone offer a 
solution or a method to track this down.

Thanks.

 

I have a similar problem with my IAX connection to my termination 
provider.. No one seems to be able to help and I have replaced or 
reinstalled just about every component in the chain except the internet 
itself and the termination provider..

Have updated Asterisk to 1.0.2, have added a switch to my network (was 
using a hub), have changes to a different firewall, have setup port 
mapping through the NAT, have tried different DSL routers and put in a 
high quality microfilter..

So the only things I think it can be are a) my termination provider (but 
they service many people and I am sure others would have brought it up 
if it was a problem), b) Asterisk itself or c) my DSL line or ISP..

Unfortunately these are all hard to check and the debug logging on 
Asterisk didn't help much when I tried looking at it..

I know this doesn't help much but if you come up with anything please 
let me know.. Its driving us crazy having calls drop on us especially 
when talking to customers..

Later..
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RE: [Asterisk-Users] Audio Drops out at Random - one way

2004-11-29 Thread Craig Waddington








Sorry forgot to mention this is with IAX2
only, SIP works fine.

 









From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Waddington
Sent: 29 November 2004 10:46
To: [EMAIL PROTECTED]
Subject: [Asterisk-Users] Audio
Drops out at Random - one way



 

Have a strange problem.

 

2 different asterisk servers, running different CVS. 

 

One behind Firewall, one not.

 

Cisco 7940 phones.

 

Over the past two weeks, users have had a problem with one
way audio, after about 2 minutes into a call, they can hear the other person,
but the other person cannot hear them, this happens for about 3-5 seconds, then
all is fine again.

 

It doesn’t happen on every call, about one in 5. 

 

Hardware is good, 2mb Connection, QOS enabled.

 

If it was only one Asterisk server I would be ok, but it
happens on two completely different places.

 

I cannot work out what is causing it, can anyone offer
anyone offer a solution or a method to track this down.

 

Thanks.






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[Asterisk-Users] Audio Drops out at Random - one way

2004-11-29 Thread Craig Waddington








Have a strange problem.

 

2 different asterisk servers, running different CVS. 

 

One behind Firewall, one not.

 

Cisco 7940 phones.

 

Over the past two weeks, users have had a problem with one
way audio, after about 2 minutes into a call, they can hear the other person,
but the other person cannot hear them, this happens for about 3-5 seconds, then
all is fine again.

 

It doesn’t happen on every call, about one in 5. 

 

Hardware is good, 2mb Connection, QOS enabled.

 

If it was only one Asterisk server I would be ok, but it
happens on two completely different places.

 

I cannot work out what is causing it, can anyone offer
anyone offer a solution or a method to track this down.

 

Thanks.






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