[Asterisk-Users] Broadvoice: No Service, No Email reply but charging the credit card still works
I cannot email them, I cannot call them, I do not get an answer, but the credit card is still charged, although NO phone calls are possible anymore, ... Are they still in business? (except charging credit cards) bye Ronald ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Broadvoice: No Service, No Email reply but charging the credit card still works
Broadvoice turned out to be a very frustrating and disappointng service. I gave up on them a few weeks ago and cancelled my account. I signed up with VoicePulse, but the olny e-mail I received from them stated there were problems signing me up and to call a number. I have not and probably will not follow through and they have not sent me any more e-mails... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ronald Wiplinger Sent: Monday, May 16, 2005 5:41 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Broadvoice: No Service, No Email reply but charging the credit card still works I cannot email them, I cannot call them, I do not get an answer, but the credit card is still charged, although NO phone calls are possible anymore, ... Are they still in business? (except charging credit cards) bye Ronald ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Broadvoice: No Service, No Email reply but charging the credit card still works
Ronald Wiplinger wrote: I cannot email them, I cannot call them, I do not get an answer, but the credit card is still charged, although NO phone calls are possible anymore, ... Hmm. I called them twice yesterday to ask questions, the queue wait was less than a minute in both cases. First time was via their own service, second time was via my cell phone. Their techs were very friendly and accommodating (but not the most knowledgeable.) My service is working normally. In fact, now that things have settled out with their new partners, it seems to be working *better* than before--faster call completions, better voice quality. Network probes show 1% packet loss to their lax and dca proxies and back over a 48 hour period. They emailed me some follow up information after my last call; it arrived a few minutes later. So yes, they are still in business. (They were within moments of losing *my* business when all the lights came back on last week. Guess I'm just a sucker for new technology and unlimited free phone calls :-) Can you elaborate on what is happening with you? -Johnathan ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
