RE: [Asterisk-Users] Call Center software opensource or commercia l
Hello, We tried a Dual Processor AMD system last year and were greatly dissapointed. A single P4 system was much cheaper and actually outperformed the Dual AMD. Is anyone actually running an octal AMD system out there? In our experience having more processors doesn't really matter on the x86 platform because of the limitations of the motherboard bus. I would love to see real benchmarks for PowerPC/Apple hardware as well as other Asterisk-capable hardware platforms. And seeing the cost of those systems would be very helpful as well(to get a price per line ratio on each system). MATT--- -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 16, 2005 11:22 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call Center software opensource or commercial Thanks Kevin for this info, If we want a box that can perform 60 calls. What would be apoproximate budget for that using AMD x86-64 ? µSelon Kevin P. Fleming [EMAIL PROTECTED]: Erick Perez wrote: And what people are using to deploy super servers with astersik? Itanium with linux? clusters of itanium with linux? or some RISC processor with some *nix? cause it seems asterisk is only 100% supported on Linux/Intel or am i totally wrong? The highest-performing standard hardware to run Asterisk on today would be quad/octal Opteron (AMD X86-64) boxes. In fact, hardware like that will very likely outperform the Altix system that Signate did their benchmarking on, for quite a lot less money. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Call Center software opensource or commercia l
mattf wrote: In our experience having more processors doesn't really matter on the x86 platform because of the limitations of the motherboard bus. The motherboard bus is not very specific. If you are referring to the PCI bus, then most dual/quad/etc. Opteron boxes have multiple independent PCI busses as well. However, nothing that Asterisk does really cares, it does not transfer much data across the PCI bus. If you are referring to the memory bus and/or the bus used to talk between the CPUs, that is exactly the reason that I suggested Opteron. Nothing out there in x86/x86-64 land even comes close to HyperTransport without spending large sums of money. A quad Opteron with DDR2 RAM connected to each CPU (not a single bank) makes for a very, very fast box. Just look at what Cray has been able to do with the XD-1 by connecting HyperTransports between CPU modules and across chassis. ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Call Center software opensource or commercia l
Hello, We use and develop the astGUIclient suite. It is Open-source(as in GPL) and offers Inbound and Outbound call center functions with reports, ACD, monitoring, recording and very basic IVR scripts. Complex IVR functions need to be custom programmed within Asterisk but that is not really that hard. It works across multiple Asterisk servers and we are using it currently at 5 locations including our main office which has over 100 agent seats. http://astguiclient.sf.net/ There is also Aheeva- http://www.aheeva.com/ for a commercial Asterisk call center solution that offers a ton of functionality for a price. That's about all I know of for full Asterisk call center suites. Let me know if you have any questions about astGUIclient. MATT--- -Original Message- From: Erick Perez [mailto:[EMAIL PROTECTED] Sent: Tuesday, March 15, 2005 10:13 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Call Center software opensource or commercial Hi there, we are looking for an opensource or commercial * based Call Center. Full ACD, call monitoring, multiple queue, IVR, voicemail, management, reporting, CDR, etc is needed. over 100 seat can be the initial target and will grow in a very short time. SIP phones will be used and multiple E1 lines incoming, so to provide full failover a cluster of * machines or some other form of redundancy must be used. I'm sure custom programming will be requiered so offerings are accepted but all work will be done remotely since we are in Central America (unless you happen to live in our country of course...) Any real experiences with * on this? please for commercial offer reply off-list to [EMAIL PROTECTED] since I think the rules of this forum prohibits commercial offerings. So far i have found http://www.aspect.com/ http://www.ebiitech.com/ Thanks in advance, -- --- Erick Perez Linux User 376588 http://counter.li.org/ (Get counted!!!) Panama, Republic of Panama ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
