RE: [Asterisk-Users] CallerID popup

2006-02-13 Thread Mimmus
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Iuri Gomes Diniz
 Sent: Friday, February 03, 2006 7:55 PM
 
 On Fri, 3 Feb 2006 11:41:53 +0100
 Giovanni Miano [EMAIL PROTECTED] wrote:
 
  Link event
 
 For me, Link event only occurs when the called number pickup the call.
 
 I prefer 'Newchannel' event when the 'State' are equal to 'Ringing'

I prefer Link (thanks Giovanni!) because I need also to open a CRM app,
thus only when an operator answers.

Mimmus

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Re: [Asterisk-Users] CallerID popup

2006-02-06 Thread Facundo Ameal
First, about the Jabber library: I'm using Asterisk Perl and the
Jabber module for Perl.
About dinmically loading the jabberid list, welll that's the problem I
had and now I'm developing that. I thought about (and it's what I'm
doing) generate a little database in XML in which you would put
jabberid and extension so if you know the extension, you know the
jabberid... what do you think about that?

2006/2/3, Andrew Kohlsmith [EMAIL PROTECTED]:
 On Friday 03 February 2006 10:21, Facundo Ameal wrote:
  I 'm developing something similar. It a perl script which tells you
  who is calling but it do it by sendind a jabber message.
  it's my first perl script so it's not finished yet.
  i'll share it so you can contribute if you want...

 http://www.mixdown.ca/~andrew/astbot

 -A.
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FWD: 741664
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Re: [Asterisk-Users] CallerID popup

2006-02-06 Thread Facundo Ameal
If you wnt to do it quick, I've seen this in another post of this
list, and I think is good:

exten = s,1,System(/bin/echo -n -e '${CALLERIDNAME}
${CALLERIDNUM}'| nc -w 1 192.168.1.16 10629)

then you have tyo be monitoring that port and capture the information,
you can do that in VB.

2006/2/6, Facundo Ameal [EMAIL PROTECTED]:
 First, about the Jabber library: I'm using Asterisk Perl and the
 Jabber module for Perl.
 About dinmically loading the jabberid list, welll that's the problem I
 had and now I'm developing that. I thought about (and it's what I'm
 doing) generate a little database in XML in which you would put
 jabberid and extension so if you know the extension, you know the
 jabberid... what do you think about that?

 2006/2/3, Andrew Kohlsmith [EMAIL PROTECTED]:
  On Friday 03 February 2006 10:21, Facundo Ameal wrote:
   I 'm developing something similar. It a perl script which tells you
   who is calling but it do it by sendind a jabber message.
   it's my first perl script so it's not finished yet.
   i'll share it so you can contribute if you want...
 
  http://www.mixdown.ca/~andrew/astbot
 
  -A.
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 --
 Facundo Ameal.
 famealatgmaildotcom
 Linux User #395088

 FWD: 741664
 MSN: asadoatlamorcilladotcomdotar
 ICQ: 74005793


 Open your mind, use open source.



--
Facundo Ameal.
famealatgmaildotcom
Linux User #395088

FWD: 741664
MSN: asadoatlamorcilladotcomdotar
ICQ: 74005793


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Re: [Asterisk-Users] CallerID popup

2006-02-06 Thread Peter Bowyer
YAC is a nice popup application (for Windows) to eat alerts just like
the one below.

http://sunflowerhead.com/software/yac/

Peter

On 06/02/06, Facundo Ameal [EMAIL PROTECTED] wrote:
 If you wnt to do it quick, I've seen this in another post of this
 list, and I think is good:

 exten = s,1,System(/bin/echo -n -e '${CALLERIDNAME}
 ${CALLERIDNUM}'| nc -w 1 192.168.1.16 10629)

 then you have tyo be monitoring that port and capture the information,
 you can do that in VB.

 2006/2/6, Facundo Ameal [EMAIL PROTECTED]:
  First, about the Jabber library: I'm using Asterisk Perl and the
  Jabber module for Perl.
  About dinmically loading the jabberid list, welll that's the problem I
  had and now I'm developing that. I thought about (and it's what I'm
  doing) generate a little database in XML in which you would put
  jabberid and extension so if you know the extension, you know the
  jabberid... what do you think about that?
 
  2006/2/3, Andrew Kohlsmith [EMAIL PROTECTED]:
   On Friday 03 February 2006 10:21, Facundo Ameal wrote:
I 'm developing something similar. It a perl script which tells you
who is calling but it do it by sendind a jabber message.
it's my first perl script so it's not finished yet.
i'll share it so you can contribute if you want...
  
   http://www.mixdown.ca/~andrew/astbot
  
   -A.
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  --
  Facundo Ameal.
  famealatgmaildotcom
  Linux User #395088
 
  FWD: 741664
  MSN: asadoatlamorcilladotcomdotar
  ICQ: 74005793
 
 
  Open your mind, use open source.
 


 --
 Facundo Ameal.
 famealatgmaildotcom
 Linux User #395088

 FWD: 741664
 MSN: asadoatlamorcilladotcomdotar
 ICQ: 74005793


 Open your mind, use open source.
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Email: [EMAIL PROTECTED]
Tel: +44 1296 768003
VoIP: sip:[EMAIL PROTECTED]
VoIP: [EMAIL PROTECTED]
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Re: [Asterisk-Users] CallerID popup

2006-02-06 Thread Andrew Kohlsmith
On Monday 06 February 2006 10:54, Facundo Ameal wrote:
 doing) generate a little database in XML in which you would put
 jabberid and extension so if you know the extension, you know the
 jabberid... what do you think about that?

Yeah the little thing I whipped up a couple years back has no such provisions.

-A.
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[Asterisk-Users] CallerID popup

2006-02-03 Thread Mimmus
Hi,
I'm trying to write a small Visual Basic app to throw a popup with
CallerIDNum when a call center agent answers a queue call.
Does anyone know what is the right manager event to intercept?

Thanks
Mimmus

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Re: [Asterisk-Users] CallerID popup

2006-02-03 Thread Giovanni Miano
Link event2006/2/3, Mimmus [EMAIL PROTECTED]:
Hi,I'm trying to write a small Visual Basic app to throw a popup withCallerIDNum when a call center agent answers a queue call.Does anyone know what is the right manager event to intercept?ThanksMimmus
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 http://lists.digium.com/mailman/listinfo/asterisk-users-- Giovanni Miano
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RE: [Asterisk-Users] CallerID popup

2006-02-03 Thread Mimmus



It works. Thanks a lot.
With 15/20 users, is it better to use a manager proxy or to 
connect directly to the Asterisk server?

Thanks

  
  
  From: [EMAIL PROTECTED] 
  [mailto:[EMAIL PROTECTED] On Behalf Of Giovanni 
  MianoSent: Friday, February 03, 2006 11:42 AMTo: 
  Asterisk Users Mailing List - Non-Commercial DiscussionSubject: Re: 
  [Asterisk-Users] CallerID popup
  Link event
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Re: [Asterisk-Users] CallerID popup

2006-02-03 Thread asterisk183
Dial event, in Asterisk 1.2:203-201Event: Dial  Privilege: call,all  Source: SIP/203-8467  Destination: SIP/201-45d9  CallerID: 203  CallerIDName: 203  SrcUniqueID: asterisk-1912-1138197095.3769  DestUniqueID: asterisk-1912-1138197095.3771Mimmus [EMAIL PROTECTED] ha scritto:   Hi,I'm trying to write a small Visual Basic app to throw a popup withCallerIDNum when a call center agent answers a queue call.Does anyone know what is the right manager event to intercept?ThanksMimmus___--Bandwidth and Colocation provided by Easynews.com --Asterisk-Users mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-users
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RE: [Asterisk-Users] CallerID popup

2006-02-03 Thread Jonathan k. Creasy
I have been planning to do the same thing but never got around to it, I
actually did write a nice class to wrap the interface to the manager but
it isn't complete. 

Would you be willing to share your work?
-Jonathan



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mimmus
Sent: Friday, February 03, 2006 5:19 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] CallerID popup

Hi,
I'm trying to write a small Visual Basic app to throw a popup with
CallerIDNum when a call center agent answers a queue call.
Does anyone know what is the right manager event to intercept?

Thanks
Mimmus

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RE: [Asterisk-Users] CallerID popup

2006-02-03 Thread Mimmus
I would be happy to share everything but actually I'm working only at a
feasibility study. 
In addition, I'm a system admin and development job is made by someone else!

In principle, it's simple: open a socket to manager port, login and wait for
right event.
Ideal target is a small, traybar application giving chance to
login/logoff/pause to the agent (in my opinion, it's better than doing it by
phone) and pointing the CRM application to the right caller card.

In addition, peraphs, if number of agents is more than a few, it's better to
use a manager proxy.


 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jonathan k. Creasy
 Sent: Friday, February 03, 2006 2:13 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: RE: [Asterisk-Users] CallerID popup
 
 I have been planning to do the same thing but never got 
 around to it, I actually did write a nice class to wrap the 
 interface to the manager but it isn't complete. 
 
 Would you be willing to share your work?
 -Jonathan
 
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Mimmus
 Sent: Friday, February 03, 2006 5:19 AM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: [Asterisk-Users] CallerID popup
 
 Hi,
 I'm trying to write a small Visual Basic app to throw a popup 
 with CallerIDNum when a call center agent answers a queue call.
 Does anyone know what is the right manager event to intercept?
 
 Thanks
 Mimmus
 

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Re: [Asterisk-Users] CallerID popup

2006-02-03 Thread C F
You should write a proxy and not connect directly, the reasons are as follows:
1. You don't want asterisk to crash because of problems with the
manager app over the network, which Asterisk is known not to handle
very well (as per the wiki).
2. Security, if you have every computer connecting to asterisk manager
over the network, then you are giving the users a way to login to the
system to do much more than they need, with a proxy however, you can
always validate (and you should make sure to do that) everything
before its submitted to asterisk.


On 2/3/06, Mimmus [EMAIL PROTECTED] wrote:

 It works. Thanks a lot.
 With 15/20 users, is it better to use a manager proxy or to connect directly
 to the Asterisk server?

 Thanks


  
  From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf
 Of Giovanni Miano
 Sent: Friday, February 03, 2006 11:42 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] CallerID popup


 Link event


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Re: [Asterisk-Users] CallerID popup

2006-02-03 Thread Facundo Ameal
I 'm developing something similar. It a perl script which tells you
who is calling but it do it by sendind a jabber message.
it's my first perl script so it's not finished yet.
i'll share it so you can contribute if you want...

2006/2/3, C F [EMAIL PROTECTED]:
 You should write a proxy and not connect directly, the reasons are as follows:
 1. You don't want asterisk to crash because of problems with the
 manager app over the network, which Asterisk is known not to handle
 very well (as per the wiki).
 2. Security, if you have every computer connecting to asterisk manager
 over the network, then you are giving the users a way to login to the
 system to do much more than they need, with a proxy however, you can
 always validate (and you should make sure to do that) everything
 before its submitted to asterisk.


 On 2/3/06, Mimmus [EMAIL PROTECTED] wrote:
 
  It works. Thanks a lot.
  With 15/20 users, is it better to use a manager proxy or to connect directly
  to the Asterisk server?
 
  Thanks
 
 
   
   From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf
  Of Giovanni Miano
  Sent: Friday, February 03, 2006 11:42 AM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: Re: [Asterisk-Users] CallerID popup
 
 
  Link event
 
 
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Linux User #395088

FWD: 741664
MSN: asadoatlamorcilladotcomdotar
ICQ: 74005793


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Re: [Asterisk-Users] CallerID popup

2006-02-03 Thread Andrew Kohlsmith
On Friday 03 February 2006 10:21, Facundo Ameal wrote:
 I 'm developing something similar. It a perl script which tells you
 who is calling but it do it by sendind a jabber message.
 it's my first perl script so it's not finished yet.
 i'll share it so you can contribute if you want...

http://www.mixdown.ca/~andrew/astbot

-A.
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Re: [Asterisk-Users] CallerID popup

2006-02-03 Thread Iuri Gomes Diniz
On Fri, 3 Feb 2006 11:41:53 +0100
Giovanni Miano [EMAIL PROTECTED] wrote:

 Link event

For me, Link event only occurs when the called number pickup the call.

I prefer 'Newchannel' event when the 'State' are equal to 'Ringing'

-- 
Iuri Gomes Diniz adm.iuri (at) digi.com.br
Network Admin and Programmer [http://clx.digi.com.br]
DIGINET [http://www.digi.com.br]
Natal - RN - Brazil.



-- 
Iuri Gomes Diniz adm.iuri (at) digi.com.br
Network Admin and Programmer [http://clx.digi.com.br]
DIGINET [http://www.digi.com.br]
Natal - RN - Brazil.


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