RE: [Asterisk-Users] Cisco 7960 and short delay before voice star ts after ring.

2004-03-10 Thread Low, Adam
Well I just took a look at the TAC case and things dont look good, seems the TAC are 
now blaming Asterisk for the problem but I will go through there debugs and push back, 
will let you know.

-Original Message-
From: James Sizemore [mailto:[EMAIL PROTECTED]
Sent: 08 March 2004 22:09
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Cisco 7960 and short delay before voice
star ts after ring.


Thanks for the information.  You have saved me a few hours on the phone 
with TAC. smile


Low, Adam wrote:

We have a TAC case open on this issue (reference DDTS CSCed48311) as well, apparently 
it was going to be fixed in a 7.1 release (yes I know we're only at 6.2 but that's 
what Cisco stated) but now we are hearing that it will not be fixed in that release 
but would most likely be further down the track. The issue is specific to SIP on 79xx 
phones, H.323/SCCP/MGCP all work fine. We're hoping to get a *special* release of the 
bug fixed SIP code for testing within the next 3/4 weeks. If we get it I'll post an 
update ...

-Original Message-
From: Duane [mailto:[EMAIL PROTECTED]
Sent: 03 March 2004 15:12
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Cisco 7960 and short delay before voice
starts after ring.


Bisker, Scott (7805) wrote:
  

I think what James is referring to is the delay once the call already
been dialed.  It's not specific to Ciscos, as I'm experiencing the
same problem on my polycom phones.  Must be SIP related.

The problem is that once a call is dialed, when the remote party
picks up the phone, the first half second is cutoff.  The remote
party won't hear the first half second of the call.  I had this
happend several times in the last few days.  I've also had a few
complaints from users recently.  Here's what it looks like.



I noticed the same issue using a SIP soft phone, I can't recall having 
the same issue with a IAX soft phone, pretty sure it didn't happen... 
I'm testing now to see if I can make it happen, but it seems to be fine...

  



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RE: [Asterisk-Users] Cisco 7960 and short delay before voice star ts after ring.

2004-03-10 Thread Bisker, Scott (7805)
Adam,

Does Polycom license the SIP stuff from Cisco?  If not, then Asterisk may be the 
culprit, because all of my Polycom IP500s exhibit the same behavior.  I'm running 
asterisk 0.7.1, Zaptel CVS and libpri CVS both from a few days ago, but I don't recall 
having this problem a few months ago when I was running older versions.

-sb


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Low, Adam
Sent: Wednesday, March 10, 2004 1:03 PM
To: '[EMAIL PROTECTED]'
Subject: RE: [Asterisk-Users] Cisco 7960 and short delay before voice
star ts after ring.


Well I just took a look at the TAC case and things dont look good, seems the TAC are 
now blaming Asterisk for the problem but I will go through there debugs and push back, 
will let you know.

-Original Message-
From: James Sizemore [mailto:[EMAIL PROTECTED]
Sent: 08 March 2004 22:09
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Cisco 7960 and short delay before voice
star ts after ring.


Thanks for the information.  You have saved me a few hours on the phone 
with TAC. smile


Low, Adam wrote:

We have a TAC case open on this issue (reference DDTS CSCed48311) as well, apparently 
it was going to be fixed in a 7.1 release (yes I know we're only at 6.2 but that's 
what Cisco stated) but now we are hearing that it will not be fixed in that release 
but would most likely be further down the track. The issue is specific to SIP on 79xx 
phones, H.323/SCCP/MGCP all work fine. We're hoping to get a *special* release of the 
bug fixed SIP code for testing within the next 3/4 weeks. If we get it I'll post an 
update ...

-Original Message-
From: Duane [mailto:[EMAIL PROTECTED]
Sent: 03 March 2004 15:12
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Cisco 7960 and short delay before voice
starts after ring.


Bisker, Scott (7805) wrote:
  

I think what James is referring to is the delay once the call already
been dialed.  It's not specific to Ciscos, as I'm experiencing the
same problem on my polycom phones.  Must be SIP related.

The problem is that once a call is dialed, when the remote party
picks up the phone, the first half second is cutoff.  The remote
party won't hear the first half second of the call.  I had this
happend several times in the last few days.  I've also had a few
complaints from users recently.  Here's what it looks like.



I noticed the same issue using a SIP soft phone, I can't recall having 
the same issue with a IAX soft phone, pretty sure it didn't happen... 
I'm testing now to see if I can make it happen, but it seems to be fine...

  



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Re: [Asterisk-Users] Cisco 7960 and short delay before voice star ts after ring.

2004-03-08 Thread James Sizemore
Thanks for the information.  You have saved me a few hours on the phone 
with TAC. smile

Low, Adam wrote:

We have a TAC case open on this issue (reference DDTS CSCed48311) as well, apparently it was going to be fixed in a 7.1 release (yes I know we're only at 6.2 but that's what Cisco stated) but now we are hearing that it will not be fixed in that release but would most likely be further down the track. The issue is specific to SIP on 79xx phones, H.323/SCCP/MGCP all work fine. We're hoping to get a *special* release of the bug fixed SIP code for testing within the next 3/4 weeks. If we get it I'll post an update ...

-Original Message-
From: Duane [mailto:[EMAIL PROTECTED]
Sent: 03 March 2004 15:12
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Cisco 7960 and short delay before voice
starts after ring.
Bisker, Scott (7805) wrote:
 

I think what James is referring to is the delay once the call already
been dialed.  It's not specific to Ciscos, as I'm experiencing the
same problem on my polycom phones.  Must be SIP related.
The problem is that once a call is dialed, when the remote party
picks up the phone, the first half second is cutoff.  The remote
party won't hear the first half second of the call.  I had this
happend several times in the last few days.  I've also had a few
complaints from users recently.  Here's what it looks like.
   

I noticed the same issue using a SIP soft phone, I can't recall having 
the same issue with a IAX soft phone, pretty sure it didn't happen... 
I'm testing now to see if I can make it happen, but it seems to be fine...

 



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RE: [Asterisk-Users] Cisco 7960 and short delay before voice star ts after ring.

2004-03-04 Thread Low, Adam
We have a TAC case open on this issue (reference DDTS CSCed48311) as well, apparently 
it was going to be fixed in a 7.1 release (yes I know we're only at 6.2 but that's 
what Cisco stated) but now we are hearing that it will not be fixed in that release 
but would most likely be further down the track. The issue is specific to SIP on 79xx 
phones, H.323/SCCP/MGCP all work fine. We're hoping to get a *special* release of the 
bug fixed SIP code for testing within the next 3/4 weeks. If we get it I'll post an 
update ...

-Original Message-
From: Duane [mailto:[EMAIL PROTECTED]
Sent: 03 March 2004 15:12
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Cisco 7960 and short delay before voice
starts after ring.


Bisker, Scott (7805) wrote:
 I think what James is referring to is the delay once the call already
 been dialed.  It's not specific to Ciscos, as I'm experiencing the
 same problem on my polycom phones.  Must be SIP related.
 
 The problem is that once a call is dialed, when the remote party
 picks up the phone, the first half second is cutoff.  The remote
 party won't hear the first half second of the call.  I had this
 happend several times in the last few days.  I've also had a few
 complaints from users recently.  Here's what it looks like.

I noticed the same issue using a SIP soft phone, I can't recall having 
the same issue with a IAX soft phone, pretty sure it didn't happen... 
I'm testing now to see if I can make it happen, but it seems to be fine...

-- 
Best regards,
  Duane

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copy this message or attachment or disclose the contents to any other person 


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