RE: [Asterisk-Users] Cisco 7960 lockups - any experiences?
Paul - Yes, your description is correct. - moving the phone (no ethernet passthrough) results in no symptoms - testing at the same location with no ethernet passthrough is not possible during "real" traffic transport, since there's only one ethernet in that cube - comments about pingfloods: there is minimal traffic on this network, and no pingfloods or other data directed at the Cisco phone. Other phones of identical configuration on the same subnet/collision domain/switch show no symptoms. Interestingly, there was a followup post that talked about cell phone radiation causing lockups on the poster's 7960. There was an old AT&T 7406 Plus phone located _directly_ next to the 7960 in question in my circumstance. I have since moved the 7406 away from the 7960; let's see if perhaps that is the culprit due to spurious RF interference. JT At 4:59 PM -0800 12/14/03, Paul Mahler wrote: So do I have this right? You have a 7960 hooked up to your network. You have a PC plugged into the second Ethernet port of the phone. This 7960 freezes. If you move the phone somewhere else in the office, without the PC, it doesn't freeze? Does it freeze when it's in the same location, but the PC isn't plugged into it? That is, does this happen only when a PC is plugged into the phone? Paul Paul Mahler mail:[EMAIL PROTECTED] phone: 650.207.9855 fax: 877.408.0105 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Todd Sent: Sunday, December 14, 2003 2:59 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] Cisco 7960 lockups - any experiences? This is almost certainly not an Asterisk-specific posting, but due to my inability to find a VoIP-focused Cisco list, I'll post here in the hopes of finding a more diverse user community. I am using a Cisco 7960 (version 6.0 SIP firmware) with Asterisk, and have been experiencing situations where the phone locks up. "Locks up" means that the bottom part of the screen ("Your current options" and the redial/newcall/cfwdall keys) disappears, and all keys on the keypad are non-functional except for the *-6-settings reboot keys. Previous software (4.4) exhibited the same symptoms. I replaced the 7960 with a brand new 7960G, thinking it was bad hardware. Same symptoms. I replaced the power supply, thinking that perhaps could be the problem Same symptoms. I upgraded to 6.0. Same symptoms. I replaced the ethernet cables. Same symptoms. I invoked an ancient curse-removal spell involving chicken bones and eye of newt over the phone. Same symptoms. A phone elsewhere in the same office (same switch, etc) works with no problems, but does not have a PC hooked to the 'PC' ethernet port. In fact, the first 7960 I tried, with the swapped out power supply, works well elsewhere. I have used 79xx boxes in many circumstances, and all have performed admirably. However, I rarely have configured them so that a PC is connected to the other side of the device. The PC is running Windows XP, and sees mild SSH/email/web traffic. I cannot say if there is a correlation between traffic volume and failure intervals; I have no data. The only thing that remains the same is the PC on one side, and the switch port on the other. Previously, the PC attached to that switch port had worked without any problems for quite some time before I put the 7960 in place. Even if the problem is the PC or the switchport, a failure or malfunction on one of those two components should not cause the phone to malfunction. If it is a problem with the 7960 pushing traffic across the tiny built-in switch, then we have a real problem on our hands that Cisco had better fix, pronto. I would appreciate reports of others as to similar issues or resolutions which they found effective. JT ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Cisco 7960 lockups - any experiences?
I noticed that on earlier versions of the firmware I was able to crash these phones with a flood ping (ping -f ). I send this notice to Cisco but never followed up on it. How are you powering this phone, POE or wall cube? -Bill -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nuno Cruz Sent: Sunday, December 14, 2003 8:09 PM To: John Todd Subject: Re: [Asterisk-Users] Cisco 7960 lockups - any experiences? Hello John, I have a similar story with one of mine.. If i use a cell phone near it, it reboots :) The other ones are fine.. I think it's a hardware problem, but it only reveals itself with the cell phone radiation :> Sunday, December 14, 2003, 10:59:14 PM, you wrote: JT> This is almost certainly not an Asterisk-specific posting, but due JT> to my inability to find a VoIP-focused Cisco list, I'll post here in JT> the hopes of finding a more diverse user community. JT> I am using a Cisco 7960 (version 6.0 SIP firmware) with Asterisk, JT> and have been experiencing situations where the phone locks up. JT> "Locks up" means that the bottom part of the screen ("Your current options" JT> and the redial/newcall/cfwdall keys) disappears, and all keys on the JT> keypad are non-functional except for the *-6-settings reboot keys. JT> Previous software (4.4) exhibited the same symptoms. I replaced the JT> 7960 with a brand new 7960G, thinking it was bad hardware. Same JT> symptoms. I replaced the power supply, thinking that perhaps could JT> be the problem Same symptoms. I upgraded to 6.0. Same symptoms. JT> I replaced the ethernet cables. Same symptoms. I invoked an JT> ancient curse-removal spell involving chicken bones and eye of newt JT> over the phone. Same symptoms. A phone elsewhere in the same JT> office (same switch, etc) works with no problems, but does not have JT> a PC hooked to the 'PC' ethernet port. In fact, the first 7960 I JT> tried, with the swapped out power supply, works well elsewhere. JT> I have used 79xx boxes in many circumstances, and all have performed JT> admirably. However, I rarely have configured them so that a PC is JT> connected to the other side of the device. The PC is running JT> Windows XP, and sees mild SSH/email/web traffic. I cannot say if JT> there is a correlation between traffic volume and failure intervals; JT> I have no data. JT> The only thing that remains the same is the PC on one side, and the JT> switch port on the other. Previously, the PC attached to that JT> switch port had worked without any problems for quite some time JT> before I put the 7960 in place. Even if the problem is the PC or JT> the switchport, a failure or malfunction on one of those two JT> components should not cause the phone to malfunction. If it is a JT> problem with the 7960 pushing traffic across the tiny built-in JT> switch, then we have a real problem on our hands that Cisco had better fix, pronto. JT> I would appreciate reports of others as to similar issues or JT> resolutions which they found effective. JT> JT -- Best regards, Nunomailto:[EMAIL PROTECTED] ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Cisco 7960 lockups - any experiences?
Hello John, I have a similar story with one of mine.. If i use a cell phone near it, it reboots :) The other ones are fine.. I think it's a hardware problem, but it only reveals itself with the cell phone radiation :> Sunday, December 14, 2003, 10:59:14 PM, you wrote: JT> This is almost certainly not an Asterisk-specific posting, but due to JT> my inability to find a VoIP-focused Cisco list, I'll post here in the JT> hopes of finding a more diverse user community. JT> I am using a Cisco 7960 (version 6.0 SIP firmware) with Asterisk, and JT> have been experiencing situations where the phone locks up. "Locks JT> up" means that the bottom part of the screen ("Your current options" JT> and the redial/newcall/cfwdall keys) disappears, and all keys on the JT> keypad are non-functional except for the *-6-settings reboot keys. JT> Previous software (4.4) exhibited the same symptoms. I replaced the JT> 7960 with a brand new 7960G, thinking it was bad hardware. Same JT> symptoms. I replaced the power supply, thinking that perhaps could JT> be the problem Same symptoms. I upgraded to 6.0. Same symptoms. I JT> replaced the ethernet cables. Same symptoms. I invoked an ancient JT> curse-removal spell involving chicken bones and eye of newt over the JT> phone. Same symptoms. A phone elsewhere in the same office (same JT> switch, etc) works with no problems, but does not have a PC hooked to JT> the 'PC' ethernet port. In fact, the first 7960 I tried, with the JT> swapped out power supply, works well elsewhere. JT> I have used 79xx boxes in many circumstances, and all have performed JT> admirably. However, I rarely have configured them so that a PC is JT> connected to the other side of the device. The PC is running Windows JT> XP, and sees mild SSH/email/web traffic. I cannot say if there is a JT> correlation between traffic volume and failure intervals; I have no JT> data. JT> The only thing that remains the same is the PC on one side, and the JT> switch port on the other. Previously, the PC attached to that switch JT> port had worked without any problems for quite some time before I put JT> the 7960 in place. Even if the problem is the PC or the switchport, JT> a failure or malfunction on one of those two components should not JT> cause the phone to malfunction. If it is a problem with the 7960 JT> pushing traffic across the tiny built-in switch, then we have a real JT> problem on our hands that Cisco had better fix, pronto. JT> I would appreciate reports of others as to similar issues or JT> resolutions which they found effective. JT> JT -- Best regards, Nunomailto:[EMAIL PROTECTED] ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [Asterisk-Users] Cisco 7960 lockups - any experiences?
So do I have this right? You have a 7960 hooked up to your network. You have a PC plugged into the second Ethernet port of the phone. This 7960 freezes. If you move the phone somewhere else in the office, without the PC, it doesn't freeze? Does it freeze when it's in the same location, but the PC isn't plugged into it? That is, does this happen only when a PC is plugged into the phone? Paul Paul Mahler mail:[EMAIL PROTECTED] phone: 650.207.9855 fax: 877.408.0105 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Todd Sent: Sunday, December 14, 2003 2:59 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] Cisco 7960 lockups - any experiences? This is almost certainly not an Asterisk-specific posting, but due to my inability to find a VoIP-focused Cisco list, I'll post here in the hopes of finding a more diverse user community. I am using a Cisco 7960 (version 6.0 SIP firmware) with Asterisk, and have been experiencing situations where the phone locks up. "Locks up" means that the bottom part of the screen ("Your current options" and the redial/newcall/cfwdall keys) disappears, and all keys on the keypad are non-functional except for the *-6-settings reboot keys. Previous software (4.4) exhibited the same symptoms. I replaced the 7960 with a brand new 7960G, thinking it was bad hardware. Same symptoms. I replaced the power supply, thinking that perhaps could be the problem Same symptoms. I upgraded to 6.0. Same symptoms. I replaced the ethernet cables. Same symptoms. I invoked an ancient curse-removal spell involving chicken bones and eye of newt over the phone. Same symptoms. A phone elsewhere in the same office (same switch, etc) works with no problems, but does not have a PC hooked to the 'PC' ethernet port. In fact, the first 7960 I tried, with the swapped out power supply, works well elsewhere. I have used 79xx boxes in many circumstances, and all have performed admirably. However, I rarely have configured them so that a PC is connected to the other side of the device. The PC is running Windows XP, and sees mild SSH/email/web traffic. I cannot say if there is a correlation between traffic volume and failure intervals; I have no data. The only thing that remains the same is the PC on one side, and the switch port on the other. Previously, the PC attached to that switch port had worked without any problems for quite some time before I put the 7960 in place. Even if the problem is the PC or the switchport, a failure or malfunction on one of those two components should not cause the phone to malfunction. If it is a problem with the 7960 pushing traffic across the tiny built-in switch, then we have a real problem on our hands that Cisco had better fix, pronto. I would appreciate reports of others as to similar issues or resolutions which they found effective. JT ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Cisco 7960 lockups - any experiences?
This is almost certainly not an Asterisk-specific posting, but due to my inability to find a VoIP-focused Cisco list, I'll post here in the hopes of finding a more diverse user community. I am using a Cisco 7960 (version 6.0 SIP firmware) with Asterisk, and have been experiencing situations where the phone locks up. "Locks up" means that the bottom part of the screen ("Your current options" and the redial/newcall/cfwdall keys) disappears, and all keys on the keypad are non-functional except for the *-6-settings reboot keys. Previous software (4.4) exhibited the same symptoms. I replaced the 7960 with a brand new 7960G, thinking it was bad hardware. Same symptoms. I replaced the power supply, thinking that perhaps could be the problem Same symptoms. I upgraded to 6.0. Same symptoms. I replaced the ethernet cables. Same symptoms. I invoked an ancient curse-removal spell involving chicken bones and eye of newt over the phone. Same symptoms. A phone elsewhere in the same office (same switch, etc) works with no problems, but does not have a PC hooked to the 'PC' ethernet port. In fact, the first 7960 I tried, with the swapped out power supply, works well elsewhere. I have used 79xx boxes in many circumstances, and all have performed admirably. However, I rarely have configured them so that a PC is connected to the other side of the device. The PC is running Windows XP, and sees mild SSH/email/web traffic. I cannot say if there is a correlation between traffic volume and failure intervals; I have no data. The only thing that remains the same is the PC on one side, and the switch port on the other. Previously, the PC attached to that switch port had worked without any problems for quite some time before I put the 7960 in place. Even if the problem is the PC or the switchport, a failure or malfunction on one of those two components should not cause the phone to malfunction. If it is a problem with the 7960 pushing traffic across the tiny built-in switch, then we have a real problem on our hands that Cisco had better fix, pronto. I would appreciate reports of others as to similar issues or resolutions which they found effective. JT ___ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users