Re: [Asterisk-Users] Error on using queue.
My aterisk is working now. I had some spelling
mistakes in queues.conf.
Thanks for your help.
- Original Message -
From:
Dov Bigio
To: gc ; Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 12:22
PM
Subject: Re: [Asterisk-Users] Error on
using queue.
How is your agents.conf ? How is your login in
extensions.conf?
- Original Message -
From:
gc
To: Dov Bigio ; Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 2:53
PM
Subject: Re: [Asterisk-Users] Error on
using queue.
Thanks. I made change to joinempty=yes. And now
I can hear the music on hold. But it would not ring the agent even if I
login agent in. When I run show queue command under CLI, I got these
messages:
queue1 has
1 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:2,
SL:0.0% within 0s Members:
Agent/555997 (Unavailable) has taken no calls
yet Agent/555998 (Unavailable) has
taken no calls yet
It seems that something wrong with my config
file, it did not login any agent.
- Original Message -
From:
Dov Bigio
To: Asterisk Users Mailing List
- Non-Commercial Discussion
Sent: Thursday, December 01, 2005
8:33 AM
Subject: Re: [Asterisk-Users] Error
on using queue.
If you are using 1.2, it might be the
joinempty and leavewhenempty parameters.
Their default are different than the 1.0.x
releases
- Original Message -
From:
gc
To: Asterisk Users Mailing
List - Non-Commercial Discussion
Sent: Thursday, December 01, 2005
11:27 AM
Subject: [Asterisk-Users] Error on
using queue.
I am trying to use * as ACD server for our
sip proxy.
I first dial 55 to login 98
as ACD agent it worked fine and then when I dialed 98,
I got these messages from *
CLI:
-- Executing
Answer("SIP/98-f718", "") in new stack --
Executing Ringing("SIP/98-f718", "") in new
stack -- Executing Wait("SIP/98-f718",
"2") in new stack -- Executing
Queue("SIP/98-f718", "queue1") in new stackNov 30 16:54:12
WARNING[7579]: app_queue.c:3078 queue_exec: Unable to join queue
'queue1' -- Executing
Hangup("SIP/98-f718", "") in new stack == Spawn
extension (default, 99, 5) exited non-zero on
'SIP/5025155598-f718'
Can anybody tell me what cause this
problem?
The followings are my configuration
files:
extensions.conf:
[default]
;For incoming call to ring into the
queue.exten=> 99,1,Answerexten=>
99,2,Ringingexten=> 99,3,Wait(2)exten=>
99,4,Queue(queue1)exten=>
99,5,Hangup
;Agent loginexten =>
55,1,AgentCallBackLogin(|[EMAIL PROTECTED]);Agent
logoutexten => 55,1,AgentCallBackLogin(|1)
exten =>
97,1,Dial(SIP/97)exten =>
98,1,Dial(SIP/98)
agents.conf:
[Agent1]agent =>
97,,Gary1agent => 98,,Gary2
queues.conf:
[queue1]musiconhold =
defaultstrategy=ringalltimeout=15retry=5wrapuptime=0maxlen
= 0announce-frequency = 0announce-holdtime = nomember =>
Agent1/555997member => Agent1/555998
sip.conf:
port=5060bindaddr=192.168.111.11context=defaultallow=ulaw
[97]type=friendusername=97insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
[98]type=friendusername=98insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
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Re: [Asterisk-Users] Error on using queue.
You'll have to have agents join the queues by issuing the commands
AgentLogin() or AgentCallBackLogin() from an extension in your dialplan.
l.
On Thu, 01 Dec 2005 17:53:19 +0100, gc <[EMAIL PROTECTED]> wrote:
Thanks. I made change to joinempty=yes. And now I can hear the music on
hold. But it would not ring the agent even if I login agent in. When I
run show queue command under CLI, I got these messages:
queue1 has 1 calls (max unlimited) in 'ringall' strategy (0s
holdtime), W:0, C:0, A:2, SL:0.0% within 0s
Members:
Agent/555997 (Unavailable) has taken no calls yet
Agent/555998 (Unavailable) has taken no calls yet
It seems that something wrong with my config file, it did not login any
agent.
- Original Message -
From: Dov Bigio
To: Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Thursday, December 01, 2005 8:33 AM
Subject: Re: [Asterisk-Users] Error on using queue.
If you are using 1.2, it might be the joinempty and leavewhenempty
parameters.
Their default are different than the 1.0.x releases
- Original Message -
From: gc
To: Asterisk Users Mailing List - Non-Commercial Discussion
Sent: Thursday, December 01, 2005 11:27 AM
Subject: [Asterisk-Users] Error on using queue.
I am trying to use * as ACD server for our sip proxy.
I first dial 55 to login 98 as ACD agent it worked
fine and then when I dialed 98, I got these messages from * CLI:
-- Executing Answer("SIP/98-f718", "") in new stack
-- Executing Ringing("SIP/98-f718", "") in new stack
-- Executing Wait("SIP/98-f718", "2") in new stack
-- Executing Queue("SIP/98-f718", "queue1") in new stack
Nov 30 16:54:12 WARNING[7579]: app_queue.c:3078 queue_exec: Unable
to join queue 'queue1'
-- Executing Hangup("SIP/98-f718", "") in new stack
== Spawn extension (default, 99, 5) exited non-zero on
'SIP/5025155598-f718'
Can anybody tell me what cause this problem?
The followings are my configuration files:
extensions.conf:
[default]
;For incoming call to ring into the queue.
exten=> 99,1,Answer
exten=> 99,2,Ringing
exten=> 99,3,Wait(2)
exten=> 99,4,Queue(queue1)
exten=> 99,5,Hangup
;Agent login
exten => 55,1,AgentCallBackLogin(|[EMAIL PROTECTED])
;Agent logout
exten => 55,1,AgentCallBackLogin(|1)
exten => 97,1,Dial(SIP/97)
exten => 98,1,Dial(SIP/98)
agents.conf:
[Agent1]
agent => 97,,Gary1
agent => 98,,Gary2
queues.conf:
[queue1]
musiconhold = default
strategy=ringall
timeout=15
retry=5
wrapuptime=0
maxlen = 0
announce-frequency = 0
announce-holdtime = no
member => Agent1/555997
member => Agent1/555998
sip.conf:
port=5060
bindaddr=192.168.111.11
context=default
allow=ulaw
[97]
type=friend
username=97
insecure=very
canreinvite=no
context=default
host=192.168.111.2
[98]
type=friend
username=98
insecure=very
canreinvite=no
context=default
host=192.168.111.2
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--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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Re: [Asterisk-Users] Error on using queue.
How is your agents.conf ? How is your login in
extensions.conf?
- Original Message -
From:
gc
To: Dov Bigio ; Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 2:53
PM
Subject: Re: [Asterisk-Users] Error on
using queue.
Thanks. I made change to joinempty=yes. And now I
can hear the music on hold. But it would not ring the agent even if I login
agent in. When I run show queue command under CLI, I got these
messages:
queue1 has 1
calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:2,
SL:0.0% within 0s Members:
Agent/555997 (Unavailable) has taken no calls
yet Agent/555998 (Unavailable) has taken
no calls yet
It seems that something wrong with my config
file, it did not login any agent.
- Original Message -
From:
Dov Bigio
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 8:33
AM
Subject: Re: [Asterisk-Users] Error on
using queue.
If you are using 1.2, it might be the joinempty
and leavewhenempty parameters.
Their default are different than the 1.0.x
releases
- Original Message -
From:
gc
To: Asterisk Users Mailing List
- Non-Commercial Discussion
Sent: Thursday, December 01, 2005
11:27 AM
Subject: [Asterisk-Users] Error on
using queue.
I am trying to use * as ACD server for our
sip proxy.
I first dial 55 to login 98
as ACD agent it worked fine and then when I dialed 98,
I got these messages from *
CLI:
-- Executing
Answer("SIP/98-f718", "") in new stack --
Executing Ringing("SIP/98-f718", "") in new
stack -- Executing Wait("SIP/98-f718", "2")
in new stack -- Executing
Queue("SIP/98-f718", "queue1") in new stackNov 30 16:54:12
WARNING[7579]: app_queue.c:3078 queue_exec: Unable to join queue
'queue1' -- Executing Hangup("SIP/98-f718",
"") in new stack == Spawn extension (default, 99, 5)
exited non-zero on 'SIP/5025155598-f718'
Can anybody tell me what cause this
problem?
The followings are my configuration
files:
extensions.conf:
[default]
;For incoming call to ring into the
queue.exten=> 99,1,Answerexten=>
99,2,Ringingexten=> 99,3,Wait(2)exten=>
99,4,Queue(queue1)exten=> 99,5,Hangup
;Agent loginexten =>
55,1,AgentCallBackLogin(|[EMAIL PROTECTED]);Agent
logoutexten => 55,1,AgentCallBackLogin(|1)
exten =>
97,1,Dial(SIP/97)exten =>
98,1,Dial(SIP/98)
agents.conf:
[Agent1]agent =>
97,,Gary1agent => 98,,Gary2
queues.conf:
[queue1]musiconhold =
defaultstrategy=ringalltimeout=15retry=5wrapuptime=0maxlen
= 0announce-frequency = 0announce-holdtime = nomember =>
Agent1/555997member => Agent1/555998
sip.conf:
port=5060bindaddr=192.168.111.11context=defaultallow=ulaw
[97]type=friendusername=97insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
[98]type=friendusername=98insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
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Re: [Asterisk-Users] Error on using queue.
Thanks. I made change to joinempty=yes. And now I
can hear the music on hold. But it would not ring the agent even if I login
agent in. When I run show queue command under CLI, I got these
messages:
queue1 has 1
calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:2,
SL:0.0% within 0s Members:
Agent/555997 (Unavailable) has taken no calls
yet Agent/555998 (Unavailable) has taken
no calls yet
It seems that something wrong with my config file,
it did not login any agent.
- Original Message -
From:
Dov Bigio
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 8:33
AM
Subject: Re: [Asterisk-Users] Error on
using queue.
If you are using 1.2, it might be the joinempty
and leavewhenempty parameters.
Their default are different than the 1.0.x
releases
- Original Message -
From:
gc
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 11:27
AM
Subject: [Asterisk-Users] Error on
using queue.
I am trying to use * as ACD server for our sip
proxy.
I first dial 55 to login 98 as
ACD agent it worked fine and then when I dialed 98, I got these messages from * CLI:
-- Executing
Answer("SIP/98-f718", "") in new stack --
Executing Ringing("SIP/98-f718", "") in new
stack -- Executing Wait("SIP/98-f718", "2") in
new stack -- Executing Queue("SIP/98-f718",
"queue1") in new stackNov 30 16:54:12 WARNING[7579]: app_queue.c:3078
queue_exec: Unable to join queue 'queue1' -- Executing
Hangup("SIP/98-f718", "") in new stack == Spawn extension
(default, 99, 5) exited non-zero on
'SIP/5025155598-f718'
Can anybody tell me what cause this
problem?
The followings are my configuration
files:
extensions.conf:
[default]
;For incoming call to ring into the
queue.exten=> 99,1,Answerexten=>
99,2,Ringingexten=> 99,3,Wait(2)exten=>
99,4,Queue(queue1)exten=> 99,5,Hangup
;Agent loginexten =>
55,1,AgentCallBackLogin(|[EMAIL PROTECTED]);Agent
logoutexten => 55,1,AgentCallBackLogin(|1)
exten =>
97,1,Dial(SIP/97)exten =>
98,1,Dial(SIP/98)
agents.conf:
[Agent1]agent =>
97,,Gary1agent => 98,,Gary2
queues.conf:
[queue1]musiconhold =
defaultstrategy=ringalltimeout=15retry=5wrapuptime=0maxlen
= 0announce-frequency = 0announce-holdtime = nomember =>
Agent1/555997member => Agent1/555998
sip.conf:
port=5060bindaddr=192.168.111.11context=defaultallow=ulaw
[97]type=friendusername=97insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
[98]type=friendusername=98insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
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Re: [Asterisk-Users] Error on using queue.
If you are using 1.2, it might be the joinempty and
leavewhenempty parameters.
Their default are different than the 1.0.x
releases
- Original Message -
From:
gc
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Sent: Thursday, December 01, 2005 11:27
AM
Subject: [Asterisk-Users] Error on using
queue.
I am trying to use * as ACD server for our sip
proxy.
I first dial 55 to login 98 as
ACD agent it worked fine and then when I dialed 98, I got these messages from * CLI:
-- Executing
Answer("SIP/98-f718", "") in new stack --
Executing Ringing("SIP/98-f718", "") in new
stack -- Executing Wait("SIP/98-f718", "2") in
new stack -- Executing Queue("SIP/98-f718",
"queue1") in new stackNov 30 16:54:12 WARNING[7579]: app_queue.c:3078
queue_exec: Unable to join queue 'queue1' -- Executing
Hangup("SIP/98-f718", "") in new stack == Spawn extension
(default, 99, 5) exited non-zero on
'SIP/5025155598-f718'
Can anybody tell me what cause this
problem?
The followings are my configuration
files:
extensions.conf:
[default]
;For incoming call to ring into the
queue.exten=> 99,1,Answerexten=>
99,2,Ringingexten=> 99,3,Wait(2)exten=>
99,4,Queue(queue1)exten=> 99,5,Hangup
;Agent loginexten =>
55,1,AgentCallBackLogin(|[EMAIL PROTECTED]);Agent
logoutexten => 55,1,AgentCallBackLogin(|1)
exten =>
97,1,Dial(SIP/97)exten =>
98,1,Dial(SIP/98)
agents.conf:
[Agent1]agent =>
97,,Gary1agent => 98,,Gary2
queues.conf:
[queue1]musiconhold =
defaultstrategy=ringalltimeout=15retry=5wrapuptime=0maxlen
= 0announce-frequency = 0announce-holdtime = nomember =>
Agent1/555997member => Agent1/555998
sip.conf:
port=5060bindaddr=192.168.111.11context=defaultallow=ulaw
[97]type=friendusername=97insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
[98]type=friendusername=98insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
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[Asterisk-Users] Error on using queue.
I am trying to use * as ACD server for our sip
proxy.
I first dial 55 to login 98 as ACD
agent it worked fine and then when I dialed 98, I got these messages from * CLI:
-- Executing
Answer("SIP/98-f718", "") in new stack --
Executing Ringing("SIP/98-f718", "") in new stack
-- Executing Wait("SIP/98-f718", "2") in new stack
-- Executing Queue("SIP/98-f718", "queue1") in new stackNov 30
16:54:12 WARNING[7579]: app_queue.c:3078 queue_exec: Unable to join queue
'queue1' -- Executing Hangup("SIP/98-f718", "") in
new stack == Spawn extension (default, 99, 5) exited non-zero
on 'SIP/5025155598-f718'
Can anybody tell me what cause this
problem?
The followings are my configuration
files:
extensions.conf:
[default]
;For incoming call to ring into the
queue.exten=> 99,1,Answerexten=>
99,2,Ringingexten=> 99,3,Wait(2)exten=>
99,4,Queue(queue1)exten=> 99,5,Hangup
;Agent loginexten =>
55,1,AgentCallBackLogin(|[EMAIL PROTECTED]);Agent
logoutexten => 55,1,AgentCallBackLogin(|1)
exten =>
97,1,Dial(SIP/97)exten =>
98,1,Dial(SIP/98)
agents.conf:
[Agent1]agent =>
97,,Gary1agent => 98,,Gary2
queues.conf:
[queue1]musiconhold =
defaultstrategy=ringalltimeout=15retry=5wrapuptime=0maxlen =
0announce-frequency = 0announce-holdtime = nomember =>
Agent1/555997member => Agent1/555998
sip.conf:
port=5060bindaddr=192.168.111.11context=defaultallow=ulaw
[97]type=friendusername=97insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
[98]type=friendusername=98insecure=verycanreinvite=nocontext=defaulthost=192.168.111.2
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